feat: implement platform localization v1 (#293)

## Summary
- add the localization v1 foundation with request-time locale resolution and workspace or user preference handling
- localize the first-wave platform surfaces for auth, shell, dashboards, findings, baseline compare, and review workspace chrome
- add Pest coverage for locale resolution, preference flows, fallback behavior, notifications, and governance surface localization

## Scope
- active spec: specs/252-platform-localization-v1
- target branch: dev

## Notes
- machine-readable artifacts remain invariant and are not localized in this slice
- the branch includes the related spec kit artifacts for the feature

Co-authored-by: Ahmed Darrazi <ahmed.darrazi@live.de>
Reviewed-on: #293

.github/agents/copilot-instructions.md

@@ -260,6 +260,10 @@ ## Active Technologies
 - PostgreSQL via existing `managed_tenant_onboarding_sessions`, `provider_connections`, `operation_runs`, and stored permission-posture data; no new persistence planned (240-tenant-onboarding-readiness)
 - PHP 8.4 (Laravel 12) + Laravel 12 + Filament v5 + Livewire v4 + Pest; existing `OperationRunLinks`, `GovernanceRunDiagnosticSummaryBuilder`, `ProviderReasonTranslator`, `RelatedNavigationResolver`, `RedactionIntegrity`, `WorkspaceAuditLogger` (241-support-diagnostic-pack)
 - PostgreSQL via existing `operation_runs`, `provider_connections`, `findings`, `stored_reports`, `tenant_reviews`, `review_packs`, and `audit_logs`; no new persistence planned (241-support-diagnostic-pack)
+- PHP 8.4, Laravel 12 + Filament v5, Livewire v4, Pest v4, existing review/evidence/review-pack/audit/RBAC support services (249-customer-review-workspace)
+- PostgreSQL via existing `tenant_reviews`, `review_packs`, `evidence_snapshots`, findings / finding-exception truth, workspace memberships, and `audit_logs`; no new persistence planned (249-customer-review-workspace)
+- PHP 8.4 (Laravel 12) + Filament v5 + Livewire v4, existing workspace settings stack (`SettingsRegistry`, `SettingsResolver`, `SettingsWriter`), `WorkspaceEntitlementResolver`, `ReviewPackService`, system directory detail page (251-commercial-entitlements-billing-state)
+- PostgreSQL via existing `workspace_settings` rows plus existing audit log records; no new table or billing/account model (251-commercial-entitlements-billing-state)
 
 - PHP 8.4.15 (feat/005-bulk-operations)
 
@@ -294,9 +298,9 @@ ## Code Style
 PHP 8.4.15: Follow standard conventions
 
 ## Recent Changes
+- 251-commercial-entitlements-billing-state: Added PHP 8.4 (Laravel 12) + Filament v5 + Livewire v4, existing workspace settings stack (`SettingsRegistry`, `SettingsResolver`, `SettingsWriter`), `WorkspaceEntitlementResolver`, `ReviewPackService`, system directory detail page
+- 249-customer-review-workspace: Added PHP 8.4, Laravel 12 + Filament v5, Livewire v4, Pest v4, existing review/evidence/review-pack/audit/RBAC support services
 - 241-support-diagnostic-pack: Added PHP 8.4 (Laravel 12) + Laravel 12 + Filament v5 + Livewire v4 + Pest; existing `OperationRunLinks`, `GovernanceRunDiagnosticSummaryBuilder`, `ProviderReasonTranslator`, `RelatedNavigationResolver`, `RedactionIntegrity`, `WorkspaceAuditLogger`
-- 240-tenant-onboarding-readiness: Added PHP 8.4 (Laravel 12) + Laravel 12 + Filament v5 + Livewire v4 + Pest; existing onboarding services (`OnboardingLifecycleService`, `OnboardingDraftStageResolver`), provider connection summary, verification assist, and Ops-UX helpers
-- 239-canonical-operation-type-source-of-truth: Added PHP 8.4.15, Laravel 12, Filament v5, Livewire v4 + existing `App\Support\OperationCatalog`, `App\Support\OperationRunType`, `App\Services\OperationRunService`, `App\Services\Providers\ProviderOperationRegistry`, `App\Services\Providers\ProviderOperationStartGate`, `App\Filament\Resources\OperationRunResource`, `App\Filament\Pages\Workspaces\ManagedTenantOnboardingWizard`, `App\Support\Filament\FilterOptionCatalog`, `App\Support\OpsUx\OperationUxPresenter`, `App\Support\References\Resolvers\OperationRunReferenceResolver`, `App\Services\Audit\AuditEventBuilder`, Pest v4
 <!-- MANUAL ADDITIONS START -->
 
 ### Pre-production compatibility check

apps/platform/app/Filament/Pages/Auth/Login.php

@@ -9,4 +9,9 @@
 class Login extends BaseLogin
 {
     protected string $view = 'filament.pages.auth.login';
+
+    public function getTitle(): string
+    {
+        return __('localization.auth.sign_in_microsoft');
+    }
 }

apps/platform/app/Filament/Pages/Governance/GovernanceInbox.php

@@ -0,0 +1,494 @@
+<?php
+
+declare(strict_types=1);
+
+namespace App\Filament\Pages\Governance;
+
+use App\Filament\Pages\Findings\FindingsIntakeQueue;
+use App\Filament\Pages\Findings\MyFindingsInbox;
+use App\Models\Tenant;
+use App\Models\User;
+use App\Models\Workspace;
+use App\Services\Auth\CapabilityResolver;
+use App\Services\Auth\WorkspaceCapabilityResolver;
+use App\Services\TenantReviews\TenantReviewRegisterService;
+use App\Support\Auth\Capabilities;
+use App\Support\GovernanceInbox\GovernanceInboxSectionBuilder;
+use App\Support\Navigation\CanonicalNavigationContext;
+use App\Support\Ui\ActionSurface\ActionSurfaceDeclaration;
+use App\Support\Ui\ActionSurface\Enums\ActionSurfaceInspectAffordance;
+use App\Support\Ui\ActionSurface\Enums\ActionSurfaceProfile;
+use App\Support\Ui\ActionSurface\Enums\ActionSurfaceSlot;
+use App\Support\Ui\ActionSurface\Enums\ActionSurfaceType;
+use App\Support\Workspaces\WorkspaceContext;
+use BackedEnum;
+use Filament\Facades\Filament;
+use Filament\Pages\Page;
+use Illuminate\Support\Str;
+use Symfony\Component\HttpKernel\Exception\NotFoundHttpException;
+use UnitEnum;
+
+class GovernanceInbox extends Page
+{
+    protected static bool $isDiscovered = false;
+
+    protected static string|BackedEnum|null $navigationIcon = 'heroicon-o-inbox-stack';
+
+    protected static string|UnitEnum|null $navigationGroup = 'Governance';
+
+    protected static ?string $navigationLabel = 'Governance inbox';
+
+    protected static ?int $navigationSort = 5;
+
+    protected static ?string $title = 'Governance inbox';
+
+    protected static ?string $slug = 'governance/inbox';
+
+    protected string $view = 'filament.pages.governance.governance-inbox';
+
+    /**
+     * @var array<int, Tenant>|null
+     */
+    private ?array $authorizedTenants = null;
+
+    /**
+     * @var array<int, Tenant>|null
+     */
+    private ?array $visibleFindingTenants = null;
+
+    /**
+     * @var array<int, Tenant>|null
+     */
+    private ?array $reviewTenants = null;
+
+    /**
+     * @var array<string, mixed>|null
+     */
+    private ?array $inboxPayload = null;
+
+    /**
+     * @var array<string, mixed>|null
+     */
+    private ?array $unfilteredInboxPayload = null;
+
+    private ?Workspace $workspace = null;
+
+    private ?bool $visibleAlertsFamily = null;
+
+    public ?int $tenantId = null;
+
+    public ?string $family = null;
+
+    public static function actionSurfaceDeclaration(): ActionSurfaceDeclaration
+    {
+        return ActionSurfaceDeclaration::forPage(ActionSurfaceProfile::ListOnlyReadOnly, ActionSurfaceType::ReadOnlyRegistryReport)
+            ->satisfy(ActionSurfaceSlot::ListHeader, 'Header actions keep the workspace decision surface calm and read-only.')
+            ->satisfy(ActionSurfaceSlot::InspectAffordance, ActionSurfaceInspectAffordance::ClickableRow->value)
+            ->exempt(ActionSurfaceSlot::ListRowMoreMenu, 'The governance inbox routes into existing source surfaces instead of exposing row-level secondary actions.')
+            ->exempt(ActionSurfaceSlot::ListBulkMoreGroup, 'The governance inbox does not expose bulk actions.')
+            ->satisfy(ActionSurfaceSlot::ListEmptyState, 'Empty states stay calm and capability-safe when no visible attention exists.')
+            ->exempt(ActionSurfaceSlot::DetailHeader, 'The governance inbox owns no local detail surface in v1.');
+    }
+
+    public function mount(): void
+    {
+        $this->authorizeWorkspaceMembership();
+        $this->applyRequestedTenantPrefilter();
+        $this->family = $this->resolveRequestedFamily();
+        $this->ensureAtLeastOneVisibleFamily();
+        $this->ensureRequestedFamilyIsVisible();
+    }
+
+    /**
+     * @return array<string, mixed>
+     */
+    public function appliedScope(): array
+    {
+        $selectedTenant = $this->selectedTenant();
+        $availableFamilies = collect($this->availableFamilies())
+            ->keyBy('key');
+
+        return [
+            'workspace_label' => $this->workspace()?->name,
+            'tenant_label' => $selectedTenant?->name,
+            'tenant_prefilter_source' => $selectedTenant instanceof Tenant ? 'explicit_filter' : 'none',
+            'family_key' => $this->family,
+            'family_label' => $this->family !== null
+                ? ($availableFamilies->get($this->family)['label'] ?? Str::headline($this->family))
+                : 'All attention',
+            'total_count' => (int) ($this->inboxPayload()['total_count'] ?? 0),
+        ];
+    }
+
+    /**
+     * @return list<array{key: string, label: string, count: int}>
+     */
+    public function availableFamilies(): array
+    {
+        return $this->inboxPayload()['available_families'] ?? [];
+    }
+
+    /**
+     * @return list<array<string, mixed>>
+     */
+    public function sections(): array
+    {
+        return $this->inboxPayload()['sections'] ?? [];
+    }
+
+    /**
+     * @return array<string, mixed>
+     */
+    public function calmEmptyState(): array
+    {
+        if ($this->tenantFilterAloneExcludesRows()) {
+            return [
+                'title' => 'This tenant filter is hiding other visible attention',
+                'body' => 'The current tenant scope is calm, but other visible tenants in this workspace still have governance attention.',
+                'action_label' => 'Clear tenant filter',
+                'action_url' => $this->pageUrl(['tenant' => null]),
+            ];
+        }
+
+        return [
+            'title' => 'No visible governance attention right now',
+            'body' => 'The current workspace scope is calm across the visible governance families.',
+            'action_label' => null,
+            'action_url' => null,
+        ];
+    }
+
+    public function hasTenantPrefilter(): bool
+    {
+        return $this->selectedTenant() instanceof Tenant;
+    }
+
+    public function isActiveFamily(?string $familyKey): bool
+    {
+        return $this->family === $familyKey;
+    }
+
+    public function pageUrl(array $overrides = []): string
+    {
+        $selectedTenant = $this->selectedTenant();
+        $resolvedTenant = array_key_exists('tenant', $overrides)
+            ? $overrides['tenant']
+            : ($selectedTenant?->getKey() !== null ? (string) $selectedTenant->getKey() : null);
+        $resolvedFamily = array_key_exists('family', $overrides)
+            ? $overrides['family']
+            : $this->family;
+
+        return static::getUrl(
+            panel: 'admin',
+            parameters: array_filter([
+                'tenant_id' => is_string($resolvedTenant) && $resolvedTenant !== '' ? $resolvedTenant : null,
+                'family' => is_string($resolvedFamily) && $resolvedFamily !== '' ? $resolvedFamily : null,
+            ], static fn (mixed $value): bool => $value !== null && $value !== ''),
+        );
+    }
+
+    public function navigationContext(): CanonicalNavigationContext
+    {
+        return new CanonicalNavigationContext(
+            sourceSurface: 'governance.inbox',
+            canonicalRouteName: static::getRouteName(Filament::getPanel('admin')),
+            tenantId: $this->tenantId,
+            backLinkLabel: 'Back to governance inbox',
+            backLinkUrl: $this->pageUrl(),
+        );
+    }
+
+    private function authorizeWorkspaceMembership(): void
+    {
+        $user = auth()->user();
+        $workspace = $this->workspace();
+
+        if (! $user instanceof User) {
+            abort(403);
+        }
+
+        if (! $workspace instanceof Workspace) {
+            throw new NotFoundHttpException;
+        }
+
+        $resolver = app(WorkspaceCapabilityResolver::class);
+
+        if (! $resolver->isMember($user, $workspace)) {
+            throw new NotFoundHttpException;
+        }
+    }
+
+    private function ensureAtLeastOneVisibleFamily(): void
+    {
+        if (
+            $this->hasVisibleOperationsFamily()
+            || $this->visibleFindingTenants() !== []
+            || $this->reviewTenants() !== []
+            || $this->hasVisibleAlertsFamily()
+        ) {
+            return;
+        }
+
+        abort(403);
+    }
+
+    private function ensureRequestedFamilyIsVisible(): void
+    {
+        if ($this->family === null) {
+            return;
+        }
+
+        if (in_array($this->family, collect($this->availableFamilies())->pluck('key')->all(), true)) {
+            return;
+        }
+
+        throw new NotFoundHttpException;
+    }
+
+    private function hasVisibleOperationsFamily(): bool
+    {
+        return $this->authorizedTenants() !== [];
+    }
+
+    private function hasVisibleAlertsFamily(): bool
+    {
+        if (is_bool($this->visibleAlertsFamily)) {
+            return $this->visibleAlertsFamily;
+        }
+
+        $user = auth()->user();
+        $workspace = $this->workspace();
+
+        if (! $user instanceof User || ! $workspace instanceof Workspace) {
+            return $this->visibleAlertsFamily = false;
+        }
+
+        return $this->visibleAlertsFamily = app(WorkspaceCapabilityResolver::class)->can($user, $workspace, Capabilities::ALERTS_VIEW);
+    }
+
+    /**
+     * @return array<int, Tenant>
+     */
+    private function visibleFindingTenants(): array
+    {
+        if ($this->visibleFindingTenants !== null) {
+            return $this->visibleFindingTenants;
+        }
+
+        $user = auth()->user();
+        $tenants = $this->authorizedTenants();
+
+        if (! $user instanceof User || $tenants === []) {
+            return $this->visibleFindingTenants = [];
+        }
+
+        $resolver = app(CapabilityResolver::class);
+        $resolver->primeMemberships(
+            $user,
+            array_map(static fn (Tenant $tenant): int => (int) $tenant->getKey(), $tenants),
+        );
+
+        return $this->visibleFindingTenants = array_values(array_filter(
+            $tenants,
+            fn (Tenant $tenant): bool => $resolver->can($user, $tenant, Capabilities::TENANT_FINDINGS_VIEW),
+        ));
+    }
+
+    /**
+     * @return array<int, Tenant>
+     */
+    private function reviewTenants(): array
+    {
+        if ($this->reviewTenants !== null) {
+            return $this->reviewTenants;
+        }
+
+        $user = auth()->user();
+        $workspace = $this->workspace();
+
+        if (! $user instanceof User || ! $workspace instanceof Workspace) {
+            return $this->reviewTenants = [];
+        }
+
+        $service = app(TenantReviewRegisterService::class);
+
+        if (! $service->canAccessWorkspace($user, $workspace)) {
+            return $this->reviewTenants = [];
+        }
+
+        return $this->reviewTenants = $service->authorizedTenants($user, $workspace);
+    }
+
+    /**
+     * @return array<int, Tenant>
+     */
+    private function authorizedTenants(): array
+    {
+        if ($this->authorizedTenants !== null) {
+            return $this->authorizedTenants;
+        }
+
+        $user = auth()->user();
+        $workspace = $this->workspace();
+
+        if (! $user instanceof User || ! $workspace instanceof Workspace) {
+            return $this->authorizedTenants = [];
+        }
+
+        return $this->authorizedTenants = $user->tenants()
+            ->where('tenants.workspace_id', (int) $workspace->getKey())
+            ->where('tenants.status', 'active')
+            ->orderBy('tenants.name')
+            ->get(['tenants.id', 'tenants.name', 'tenants.external_id', 'tenants.workspace_id'])
+            ->all();
+    }
+
+    private function applyRequestedTenantPrefilter(): void
+    {
+        $requestedTenant = request()->query('tenant_id', request()->query('tenant'));
+
+        if (! is_string($requestedTenant) && ! is_numeric($requestedTenant)) {
+            return;
+        }
+
+        foreach ($this->authorizedTenants() as $tenant) {
+            if ((string) $tenant->getKey() !== (string) $requestedTenant && (string) $tenant->external_id !== (string) $requestedTenant) {
+                continue;
+            }
+
+            $this->tenantId = (int) $tenant->getKey();
+
+            return;
+        }
+
+        throw new NotFoundHttpException;
+    }
+
+    private function resolveRequestedFamily(): ?string
+    {
+        $family = request()->query('family');
+
+        if (! is_string($family)) {
+            return null;
+        }
+
+        return in_array($family, [
+            'assigned_findings',
+            'intake_findings',
+            'stale_operations',
+            'alert_delivery_failures',
+            'review_follow_up',
+        ], true) ? $family : null;
+    }
+
+    private function workspace(): ?Workspace
+    {
+        if ($this->workspace instanceof Workspace) {
+            return $this->workspace;
+        }
+
+        $workspaceId = app(WorkspaceContext::class)->currentWorkspaceId(request());
+
+        if (! is_int($workspaceId)) {
+            return null;
+        }
+
+        return $this->workspace = Workspace::query()->whereKey($workspaceId)->first();
+    }
+
+    /**
+     * @return array<string, mixed>
+     */
+    private function inboxPayload(): array
+    {
+        if (is_array($this->inboxPayload)) {
+            return $this->inboxPayload;
+        }
+
+        $user = auth()->user();
+        $workspace = $this->workspace();
+
+        if (! $user instanceof User || ! $workspace instanceof Workspace) {
+            return $this->inboxPayload = [
+                'sections' => [],
+                'available_families' => [],
+                'family_counts' => [],
+                'total_count' => 0,
+            ];
+        }
+
+        return $this->inboxPayload = app(GovernanceInboxSectionBuilder::class)->build(
+            user: $user,
+            workspace: $workspace,
+            authorizedTenants: $this->authorizedTenants(),
+            visibleFindingTenants: $this->visibleFindingTenants(),
+            reviewTenants: $this->reviewTenants(),
+            canViewAlerts: $this->hasVisibleAlertsFamily(),
+            selectedTenant: $this->selectedTenant(),
+            selectedFamily: $this->family,
+            navigationContext: $this->navigationContext(),
+        );
+    }
+
+    /**
+     * @return array<string, mixed>
+     */
+    private function unfilteredInboxPayload(): array
+    {
+        if (is_array($this->unfilteredInboxPayload)) {
+            return $this->unfilteredInboxPayload;
+        }
+
+        $user = auth()->user();
+        $workspace = $this->workspace();
+
+        if (! $user instanceof User || ! $workspace instanceof Workspace) {
+            return $this->unfilteredInboxPayload = [
+                'sections' => [],
+                'available_families' => [],
+                'family_counts' => [],
+                'total_count' => 0,
+            ];
+        }
+
+        return $this->unfilteredInboxPayload = app(GovernanceInboxSectionBuilder::class)->build(
+            user: $user,
+            workspace: $workspace,
+            authorizedTenants: $this->authorizedTenants(),
+            visibleFindingTenants: $this->visibleFindingTenants(),
+            reviewTenants: $this->reviewTenants(),
+            canViewAlerts: $this->hasVisibleAlertsFamily(),
+            selectedTenant: null,
+            selectedFamily: null,
+            navigationContext: $this->navigationContext(),
+        );
+    }
+
+    private function selectedTenant(): ?Tenant
+    {
+        if (! is_int($this->tenantId)) {
+            return null;
+        }
+
+        foreach ($this->authorizedTenants() as $tenant) {
+            if ((int) $tenant->getKey() === $this->tenantId) {
+                return $tenant;
+            }
+        }
+
+        return null;
+    }
+
+    private function tenantFilterAloneExcludesRows(): bool
+    {
+        if (! is_int($this->tenantId) || $this->family !== null) {
+            return false;
+        }
+
+        if ($this->sections() !== []) {
+            return false;
+        }
+
+        return (int) ($this->unfilteredInboxPayload()['total_count'] ?? 0) > 0;
+    }
+}

apps/platform/app/Filament/Pages/Reviews/CustomerReviewWorkspace.php

@@ -0,0 +1,515 @@
+<?php
+
+declare(strict_types=1);
+
+namespace App\Filament\Pages\Reviews;
+
+use App\Filament\Resources\TenantReviewResource;
+use App\Models\Tenant;
+use App\Models\ReviewPack;
+use App\Models\TenantReview;
+use App\Models\User;
+use App\Models\Workspace;
+use App\Services\ReviewPackService;
+use App\Services\TenantReviews\TenantReviewRegisterService;
+use App\Support\Auth\Capabilities;
+use App\Support\Findings\FindingOutcomeSemantics;
+use App\Support\Filament\TablePaginationProfiles;
+use App\Support\ReviewPackStatus;
+use App\Support\Ui\GovernanceArtifactTruth\ArtifactTruthEnvelope;
+use App\Support\Ui\GovernanceArtifactTruth\ArtifactTruthPresenter;
+use App\Support\Ui\GovernanceArtifactTruth\CompressedGovernanceOutcome;
+use App\Support\Ui\GovernanceArtifactTruth\SurfaceCompressionContext;
+use App\Support\Workspaces\WorkspaceContext;
+use BackedEnum;
+use Filament\Actions\Action;
+use Filament\Pages\Page;
+use Filament\Tables\Columns\TextColumn;
+use Filament\Tables\Concerns\InteractsWithTable;
+use Filament\Tables\Contracts\HasTable;
+use Filament\Tables\Filters\SelectFilter;
+use Filament\Tables\Table;
+use Illuminate\Database\Eloquent\Builder;
+use Symfony\Component\HttpKernel\Exception\NotFoundHttpException;
+use UnitEnum;
+
+class CustomerReviewWorkspace extends Page implements HasTable
+{
+    use InteractsWithTable;
+
+    public const string DETAIL_CONTEXT_QUERY_KEY = 'customer_workspace';
+
+    private const string SOURCE_SURFACE = 'customer_review_workspace';
+
+    protected static bool $isDiscovered = false;
+
+    protected static string|BackedEnum|null $navigationIcon = 'heroicon-o-document-text';
+
+    protected static string|UnitEnum|null $navigationGroup = 'Reporting';
+
+    protected static ?string $navigationLabel = 'Customer reviews';
+
+    protected static ?int $navigationSort = 44;
+
+    protected static ?string $title = 'Customer Review Workspace';
+
+    protected static ?string $slug = 'reviews/workspace';
+
+    protected string $view = 'filament.pages.reviews.customer-review-workspace';
+
+    public static function getNavigationGroup(): string
+    {
+        return __('localization.review.reporting');
+    }
+
+    public static function getNavigationLabel(): string
+    {
+        return __('localization.review.customer_reviews');
+    }
+
+    public function getTitle(): string
+    {
+        return __('localization.review.customer_review_workspace');
+    }
+
+    public static function tenantPrefilterUrl(Tenant $tenant): string
+    {
+        $tenantIdentifier = filled($tenant->external_id)
+            ? (string) $tenant->external_id
+            : (string) $tenant->getKey();
+
+        return static::getUrl(panel: 'admin').'?'.http_build_query([
+            'tenant' => $tenantIdentifier,
+        ]);
+    }
+
+    /**
+     * @var array<int, Tenant>|null
+     */
+    private ?array $authorizedTenants = null;
+
+    public function mount(): void
+    {
+        $this->authorizePageAccess();
+        $this->applyRequestedTenantPrefilter();
+        $this->mountInteractsWithTable();
+    }
+
+    protected function getHeaderActions(): array
+    {
+        return [
+            Action::make('clear_filters')
+                ->label(__('localization.review.clear_filters'))
+                ->icon('heroicon-o-x-mark')
+                ->color('gray')
+                ->visible(fn (): bool => $this->hasActiveFilters())
+                ->action(function (): void {
+                    $this->clearWorkspaceFilters();
+                }),
+        ];
+    }
+
+    public function table(Table $table): Table
+    {
+        return $table
+            ->query(fn (): Builder => $this->workspaceQuery())
+            ->defaultSort('name')
+            ->paginated(TablePaginationProfiles::customPage())
+            ->persistFiltersInSession()
+            ->persistSearchInSession()
+            ->persistSortInSession()
+            ->recordUrl(fn (Tenant $record): ?string => $this->latestReviewUrl($record))
+            ->columns([
+                TextColumn::make('name')->label(__('localization.review.tenant'))->searchable()->sortable(),
+                TextColumn::make('latest_review')
+                    ->label(__('localization.review.latest_review'))
+                    ->badge()
+                    ->getStateUsing(fn (Tenant $record): string => $this->latestReviewStateLabel($record))
+                    ->color(fn (Tenant $record): string => $this->latestReviewStateColor($record))
+                    ->icon(fn (Tenant $record): ?string => $this->latestReviewStateIcon($record))
+                    ->iconColor(fn (Tenant $record): ?string => $this->latestReviewStateIconColor($record))
+                    ->description(fn (Tenant $record): ?string => $this->reviewOutcomeDescription($record))
+                    ->wrap(),
+                TextColumn::make('finding_summary')
+                    ->label(__('localization.review.key_findings'))
+                    ->getStateUsing(fn (Tenant $record): string => $this->findingSummary($record))
+                    ->wrap(),
+                TextColumn::make('accepted_risk_summary')
+                    ->label(__('localization.review.accepted_risks'))
+                    ->getStateUsing(fn (Tenant $record): string => $this->acceptedRiskSummary($record))
+                    ->wrap(),
+                TextColumn::make('published_at')
+                    ->label(__('localization.review.published'))
+                    ->getStateUsing(fn (Tenant $record): ?string => $this->latestPublishedAt($record)?->toDateTimeString())
+                    ->dateTime()
+                    ->placeholder('—'),
+                TextColumn::make('review_pack_state')
+                    ->label(__('localization.review.review_pack'))
+                    ->getStateUsing(fn (Tenant $record): string => $this->reviewPackAvailability($record)),
+            ])
+            ->filters([
+                SelectFilter::make('tenant_id')
+                    ->label(__('localization.review.tenant'))
+                    ->options(fn (): array => $this->tenantFilterOptions())
+                    ->default(fn (): ?string => $this->defaultTenantFilter())
+                    ->query(function (Builder $query, array $data): Builder {
+                        $tenantId = $data['value'] ?? null;
+
+                        return is_numeric($tenantId)
+                            ? $query->whereKey((int) $tenantId)
+                            : $query;
+                    })
+                    ->searchable(),
+            ])
+            ->actions([
+                Action::make('open_latest_review')
+                    ->label(__('localization.review.open_latest_review'))
+                    ->icon('heroicon-o-arrow-top-right-on-square')
+                    ->url(fn (Tenant $record): ?string => $this->latestReviewUrl($record))
+                    ->visible(fn (Tenant $record): bool => $this->latestPublishedReview($record) instanceof TenantReview),
+                Action::make('download_review_pack')
+                    ->label(__('localization.review.download_review_pack'))
+                    ->icon('heroicon-o-arrow-down-tray')
+                    ->url(fn (Tenant $record): ?string => $this->latestReviewPackDownloadUrl($record))
+                    ->openUrlInNewTab()
+                    ->visible(fn (Tenant $record): bool => is_string($this->latestReviewPackDownloadUrl($record))),
+            ])
+            ->bulkActions([])
+            ->emptyStateHeading(__('localization.review.no_entitled_tenants'))
+            ->emptyStateDescription(fn (): string => $this->hasActiveFilters()
+                ? __('localization.review.clear_filters_description')
+                : __('localization.review.adjust_filters_description'))
+            ->emptyStateActions([
+                Action::make('clear_filters_empty')
+                    ->label(__('localization.review.clear_filters'))
+                    ->icon('heroicon-o-x-mark')
+                    ->color('gray')
+                    ->visible(fn (): bool => $this->hasActiveFilters())
+                    ->action(fn (): mixed => $this->clearWorkspaceFilters()),
+            ]);
+    }
+
+    /**
+     * @return array<int, Tenant>
+     */
+    public function authorizedTenants(): array
+    {
+        if ($this->authorizedTenants !== null) {
+            return $this->authorizedTenants;
+        }
+
+        $user = auth()->user();
+        $workspace = $this->workspace();
+
+        if (! $user instanceof User || ! $workspace instanceof Workspace) {
+            return $this->authorizedTenants = [];
+        }
+
+        return $this->authorizedTenants = app(TenantReviewRegisterService::class)->authorizedTenants($user, $workspace);
+    }
+
+    private function authorizePageAccess(): void
+    {
+        $user = auth()->user();
+        $workspace = $this->workspace();
+
+        if (! $user instanceof User) {
+            abort(403);
+        }
+
+        if (! $workspace instanceof Workspace) {
+            throw new NotFoundHttpException;
+        }
+
+        $service = app(TenantReviewRegisterService::class);
+
+        if (! $service->canAccessWorkspace($user, $workspace)) {
+            throw new NotFoundHttpException;
+        }
+
+        if ($this->authorizedTenants() === []) {
+            throw new NotFoundHttpException;
+        }
+    }
+
+    private function workspaceQuery(): Builder
+    {
+        $user = auth()->user();
+        $workspace = $this->workspace();
+
+        if (! $user instanceof User || ! $workspace instanceof Workspace) {
+            return Tenant::query()->whereRaw('1 = 0');
+        }
+
+        return app(TenantReviewRegisterService::class)->customerWorkspaceTenantQuery($user, $workspace);
+    }
+
+    /**
+     * @return array<string, string>
+     */
+    private function tenantFilterOptions(): array
+    {
+        return collect($this->authorizedTenants())
+            ->mapWithKeys(static fn (Tenant $tenant): array => [
+                (string) $tenant->getKey() => $tenant->name,
+            ])
+            ->all();
+    }
+
+    private function defaultTenantFilter(): ?string
+    {
+        $tenantId = app(WorkspaceContext::class)->lastTenantId(request());
+
+        return is_int($tenantId) && array_key_exists($tenantId, $this->authorizedTenants())
+            ? (string) $tenantId
+            : null;
+    }
+
+    private function applyRequestedTenantPrefilter(): void
+    {
+        $requestedTenant = request()->query('tenant', request()->query('tenant_id'));
+
+        if (! is_string($requestedTenant) && ! is_numeric($requestedTenant)) {
+            return;
+        }
+
+        foreach ($this->authorizedTenants() as $tenant) {
+            if ((string) $tenant->getKey() !== (string) $requestedTenant && (string) $tenant->external_id !== (string) $requestedTenant) {
+                continue;
+            }
+
+            $this->tableFilters['tenant_id']['value'] = (string) $tenant->getKey();
+            $this->tableDeferredFilters['tenant_id']['value'] = (string) $tenant->getKey();
+
+            return;
+        }
+
+        throw new NotFoundHttpException;
+    }
+
+    private function hasActiveFilters(): bool
+    {
+        return $this->currentTenantFilterId() !== null;
+    }
+
+    private function clearWorkspaceFilters(): void
+    {
+        app(WorkspaceContext::class)->clearLastTenantId(request());
+        $this->removeTableFilters();
+    }
+
+    private function currentTenantFilterId(): ?int
+    {
+        $tenantFilter = data_get($this->tableFilters, 'tenant_id.value');
+
+        if (! is_numeric($tenantFilter)) {
+            $tenantFilter = data_get(session()->get($this->getTableFiltersSessionKey(), []), 'tenant_id.value');
+        }
+
+        return is_numeric($tenantFilter) ? (int) $tenantFilter : null;
+    }
+
+    private function workspace(): ?Workspace
+    {
+        $workspaceId = app(WorkspaceContext::class)->currentWorkspaceId(request());
+
+        return is_numeric($workspaceId)
+            ? Workspace::query()->whereKey((int) $workspaceId)->first()
+            : null;
+    }
+
+    private function latestPublishedReview(Tenant $tenant): ?TenantReview
+    {
+        $review = $tenant->tenantReviews->first();
+
+        return $review instanceof TenantReview ? $review : null;
+    }
+
+    private function latestReviewUrl(Tenant $tenant): ?string
+    {
+        $review = $this->latestPublishedReview($tenant);
+
+        if (! $review instanceof TenantReview) {
+            return null;
+        }
+
+        return TenantReviewResource::tenantScopedUrl('view', ['record' => $review], $tenant, 'tenant').'?'.http_build_query([
+            self::DETAIL_CONTEXT_QUERY_KEY => 1,
+        ]);
+    }
+
+    private function latestReviewPack(Tenant $tenant): ?ReviewPack
+    {
+        $review = $this->latestPublishedReview($tenant);
+        $pack = $review?->currentExportReviewPack;
+
+        return $pack instanceof ReviewPack ? $pack : null;
+    }
+
+    private function latestReviewPackDownloadUrl(Tenant $tenant): ?string
+    {
+        $user = auth()->user();
+        $pack = $this->latestReviewPack($tenant);
+
+        if (! $user instanceof User || ! $pack instanceof ReviewPack) {
+            return null;
+        }
+
+        if (! $user->can(Capabilities::REVIEW_PACK_VIEW, $tenant)) {
+            return null;
+        }
+
+        if ($pack->status !== ReviewPackStatus::Ready->value) {
+            return null;
+        }
+
+        if ($pack->expires_at !== null && $pack->expires_at->isPast()) {
+            return null;
+        }
+
+        return app(ReviewPackService::class)->generateDownloadUrl($pack, [
+            'source_surface' => self::SOURCE_SURFACE,
+        ]);
+    }
+
+    private function latestPublishedAt(Tenant $tenant): ?\Illuminate\Support\Carbon
+    {
+        return $this->latestPublishedReview($tenant)?->published_at;
+    }
+
+    private function reviewTruth(Tenant $tenant): ?ArtifactTruthEnvelope
+    {
+        $review = $this->latestPublishedReview($tenant);
+
+        return $review instanceof TenantReview
+            ? app(ArtifactTruthPresenter::class)->forTenantReview($review)
+            : null;
+    }
+
+    private function reviewOutcome(Tenant $tenant): ?CompressedGovernanceOutcome
+    {
+        $presenter = app(ArtifactTruthPresenter::class);
+        $review = $this->latestPublishedReview($tenant);
+        $truth = $this->reviewTruth($tenant);
+
+        if (! $review instanceof TenantReview || ! $truth instanceof ArtifactTruthEnvelope) {
+            return null;
+        }
+
+        return $presenter->compressedOutcomeFor($review, SurfaceCompressionContext::reviewRegister())
+            ?? $presenter->compressedOutcomeFromEnvelope($truth, SurfaceCompressionContext::reviewRegister());
+    }
+
+    private function latestReviewStateLabel(Tenant $tenant): string
+    {
+        return $this->reviewOutcome($tenant)?->primaryLabel ?? __('localization.review.no_published_review');
+    }
+
+    private function latestReviewStateColor(Tenant $tenant): string
+    {
+        return $this->reviewOutcome($tenant)?->primaryBadge->color ?? 'gray';
+    }
+
+    private function latestReviewStateIcon(Tenant $tenant): ?string
+    {
+        return $this->reviewOutcome($tenant)?->primaryBadge->icon;
+    }
+
+    private function latestReviewStateIconColor(Tenant $tenant): ?string
+    {
+        return $this->reviewOutcome($tenant)?->primaryBadge->iconColor;
+    }
+
+    private function reviewOutcomeDescription(Tenant $tenant): ?string
+    {
+        $review = $this->latestPublishedReview($tenant);
+
+        if (! $review instanceof TenantReview) {
+            return __('localization.review.no_published_review_available');
+        }
+
+        $primaryReason = $this->reviewOutcome($tenant)?->primaryReason;
+        $summary = is_array($review->summary) ? $review->summary : [];
+        $findingOutcomes = $summary['finding_outcomes'] ?? null;
+
+        if (! is_array($findingOutcomes)) {
+            return $primaryReason;
+        }
+
+        $findingOutcomeSummary = app(FindingOutcomeSemantics::class)->compactOutcomeSummary($findingOutcomes);
+
+        if ($findingOutcomeSummary === null) {
+            return $primaryReason;
+        }
+
+        return trim($primaryReason.' '.__('localization.review.terminal_outcomes').': '.$findingOutcomeSummary.'.');
+    }
+
+    private function findingSummary(Tenant $tenant): string
+    {
+        $review = $this->latestPublishedReview($tenant);
+
+        if (! $review instanceof TenantReview) {
+            return __('localization.review.no_published_review_available');
+        }
+
+        $summary = is_array($review->summary) ? $review->summary : [];
+        $findingCount = (int) ($summary['finding_count'] ?? 0);
+        $findingOutcomes = is_array($summary['finding_outcomes'] ?? null) ? $summary['finding_outcomes'] : [];
+        $terminalOutcomes = app(FindingOutcomeSemantics::class)->compactOutcomeSummary($findingOutcomes);
+
+        if ($findingCount === 0) {
+            return __('localization.review.no_findings_recorded');
+        }
+
+        if ($terminalOutcomes === null) {
+            return __('localization.review.findings_count_summary', ['count' => $findingCount]);
+        }
+
+        return __('localization.review.findings_count_with_outcomes', [
+            'count' => $findingCount,
+            'outcomes' => $terminalOutcomes,
+        ]);
+    }
+
+    private function acceptedRiskSummary(Tenant $tenant): string
+    {
+        $review = $this->latestPublishedReview($tenant);
+
+        if (! $review instanceof TenantReview) {
+            return __('localization.review.no_published_review_available');
+        }
+
+        $summary = is_array($review->summary) ? $review->summary : [];
+        $riskAcceptance = is_array($summary['risk_acceptance'] ?? null) ? $summary['risk_acceptance'] : [];
+        $statusMarkedCount = (int) ($riskAcceptance['status_marked_count'] ?? 0);
+        $validGovernedCount = (int) ($riskAcceptance['valid_governed_count'] ?? 0);
+        $warningCount = (int) ($riskAcceptance['warning_count'] ?? 0);
+
+        return match (true) {
+            $statusMarkedCount === 0 => __('localization.review.no_accepted_risks_recorded'),
+            $warningCount > 0 => __('localization.review.accepted_risks_need_follow_up', ['warnings' => $warningCount, 'total' => $statusMarkedCount]),
+            $validGovernedCount > 0 => __('localization.review.accepted_risks_governed', ['count' => $validGovernedCount]),
+            default => __('localization.review.accepted_risks_on_record', ['count' => $statusMarkedCount]),
+        };
+    }
+
+    private function reviewPackAvailability(Tenant $tenant): string
+    {
+        $pack = $this->latestReviewPack($tenant);
+
+        if (! $pack instanceof ReviewPack) {
+            return __('localization.review.unavailable');
+        }
+
+        if ($pack->status !== ReviewPackStatus::Ready->value) {
+            return __('localization.review.unavailable');
+        }
+
+        if ($pack->expires_at !== null && $pack->expires_at->isPast()) {
+            return __('localization.review.unavailable');
+        }
+
+        return __('localization.review.available');
+    }
+}

apps/platform/app/Filament/Pages/Reviews/ReviewRegister.php

@@ -178,9 +178,23 @@ public function table(Table $table): Table
                         && auth()->user()->can(Capabilities::TENANT_REVIEW_MANAGE, $record->tenant)
                         && in_array($record->status, ['ready', 'published'], true))
                     ->disabled(fn (TenantReview $record): bool => (bool) (app(ReviewPackService::class)->reviewPackGenerationDecisionForTenant($record->tenant)['is_blocked'] ?? false))
-                    ->tooltip(fn (TenantReview $record): ?string => (bool) (app(ReviewPackService::class)->reviewPackGenerationDecisionForTenant($record->tenant)['is_blocked'] ?? false)
-                        ? (string) (app(ReviewPackService::class)->reviewPackGenerationDecisionForTenant($record->tenant)['block_reason'] ?? '')
-                        : null)
+                    ->tooltip(function (TenantReview $record): ?string {
+                        $decision = app(ReviewPackService::class)->reviewPackGenerationDecisionForTenant($record->tenant);
+
+                        if ((bool) ($decision['is_blocked'] ?? false)) {
+                            $reason = $decision['block_reason'] ?? null;
+
+                            return is_string($reason) && $reason !== '' ? $reason : null;
+                        }
+
+                        if ((bool) ($decision['is_warning'] ?? false)) {
+                            $reason = $decision['warning_reason'] ?? null;
+
+                            return is_string($reason) && $reason !== '' ? $reason : null;
+                        }
+
+                        return null;
+                    })
                     ->action(fn (TenantReview $record): mixed => TenantReviewResource::executeExport($record)),
             ])
             ->bulkActions([])

apps/platform/app/Filament/Pages/Settings/WorkspaceSettings.php

@@ -7,9 +7,12 @@
 use App\Models\User;
 use App\Models\Workspace;
 use App\Models\WorkspaceSetting;
+use App\Support\Ai\AiPolicyMode;
+use App\Support\Ai\AiUseCaseCatalog;
 use App\Services\Auth\WorkspaceCapabilityResolver;
 use App\Services\Entitlements\WorkspaceEntitlementResolver;
 use App\Services\Entitlements\WorkspacePlanProfileCatalog;
+use App\Services\Localization\LocaleResolver;
 use App\Services\Settings\SettingsResolver;
 use App\Services\Settings\SettingsWriter;
 use App\Support\Auth\Capabilities;
@@ -22,6 +25,7 @@
 use BackedEnum;
 use Filament\Actions\Action;
 use Filament\Forms\Components\KeyValue;
+use Filament\Forms\Components\Placeholder;
 use Filament\Forms\Components\Select;
 use Filament\Forms\Components\Textarea;
 use Filament\Forms\Components\TextInput;
@@ -54,6 +58,8 @@ class WorkspaceSettings extends Page
      * @var array<string, array{domain: string, key: string, type: 'int'|'json'|'string'|'bool'}>
      */
     private const SETTING_FIELDS = [
+        'ai_policy_mode' => ['domain' => 'ai', 'key' => 'policy_mode', 'type' => 'string'],
+        'localization_default_locale' => ['domain' => 'localization', 'key' => 'default_locale', 'type' => 'string'],
         'backup_retention_keep_last_default' => ['domain' => 'backup', 'key' => 'retention_keep_last_default', 'type' => 'int'],
         'backup_retention_min_floor' => ['domain' => 'backup', 'key' => 'retention_min_floor', 'type' => 'int'],
         'drift_severity_mapping' => ['domain' => 'drift', 'key' => 'severity_mapping', 'type' => 'json'],
@@ -149,17 +155,22 @@ protected function getHeaderActions(): array
     {
         return [
             Action::make('save')
-                ->label('Save')
+                ->label(__('localization.workspace.save'))
                 ->action(function (): void {
                     $this->save();
                 })
                 ->disabled(fn (): bool => ! $this->currentUserCanManage())
                 ->tooltip(fn (): ?string => $this->currentUserCanManage()
                     ? null
-                    : 'You do not have permission to manage workspace settings.'),
+                    : __('localization.workspace.no_manage_permission')),
         ];
     }
 
+    public function getTitle(): string
+    {
+        return __('localization.workspace.title');
+    }
+
     public static function actionSurfaceDeclaration(): ActionSurfaceDeclaration
     {
         return ActionSurfaceDeclaration::forPage(ActionSurfaceProfile::ListOnlyReadOnly)
@@ -204,6 +215,18 @@ public function content(Schema $schema): Schema
         return $schema
             ->statePath('data')
             ->schema([
+                Section::make(__('localization.workspace.section'))
+                    ->description($this->sectionDescription('localization', __('localization.workspace.section_description')))
+                    ->schema([
+                        Select::make('localization_default_locale')
+                            ->label(__('localization.workspace.default_locale_label'))
+                            ->options(LocaleResolver::localeOptions())
+                            ->placeholder(__('localization.workspace.default_locale_placeholder'))
+                            ->native(false)
+                            ->disabled(fn (): bool => ! $this->currentUserCanManage())
+                            ->helperText(fn (): string => $this->localeDefaultHelperText())
+                            ->hintAction($this->makeResetAction('localization_default_locale')),
+                    ]),
                 Section::make('Workspace entitlements')
                     ->description($this->sectionDescription('entitlements', 'Select a plan profile and optional first-slice overrides for onboarding activation and review pack generation.'))
                     ->columns(2)
@@ -248,6 +271,27 @@ public function content(Schema $schema): Schema
                             ->disabled(fn (): bool => ! $this->currentUserCanManage())
                             ->helperText(fn (): string => $this->reviewPackGenerationReasonHelperText()),
                     ]),
+                Section::make('Workspace AI policy')
+                    ->description($this->sectionDescription('ai', 'Control whether the workspace disables AI entirely or allows approved internal-only drafts on private-only infrastructure.'))
+                    ->schema([
+                        Select::make('ai_policy_mode')
+                            ->label('AI posture')
+                            ->options(AiPolicyMode::optionLabels())
+                            ->placeholder('Unset (uses default)')
+                            ->native(false)
+                            ->disabled(fn (): bool => ! $this->currentUserCanManage())
+                            ->helperText(fn (): string => $this->aiPolicyModeHelperText())
+                            ->hintAction($this->makeResetAction('ai_policy_mode')),
+                        Placeholder::make('ai_approved_use_cases')
+                            ->label('Approved use cases')
+                            ->content(fn (): string => $this->aiApprovedUseCasesText()),
+                        Placeholder::make('ai_allowed_provider_classes')
+                            ->label('Allowed provider classes')
+                            ->content(fn (): string => $this->aiAllowedProviderClassesText()),
+                        Placeholder::make('ai_blocked_data_classifications')
+                            ->label('Blocked data classifications')
+                            ->content(fn (): string => $this->aiBlockedDataClassificationsText()),
+                    ]),
                 Section::make('Backup settings')
                     ->description($this->sectionDescription('backup', 'Workspace defaults used when a schedule has no explicit value.'))
                     ->schema([
@@ -482,7 +526,7 @@ public function save(): void
         $this->loadFormState();
 
         Notification::make()
-            ->title($changedSettingsCount > 0 ? 'Workspace settings saved' : 'No settings changes to save')
+            ->title($changedSettingsCount > 0 ? __('localization.notifications.workspace_settings_saved') : __('localization.notifications.workspace_settings_unchanged'))
             ->success()
             ->send();
     }
@@ -501,7 +545,7 @@ public function resetSetting(string $field): void
 
         if ($this->workspaceOverrideForField($field) === null) {
             Notification::make()
-                ->title('Setting already uses default')
+                ->title(__('localization.notifications.setting_already_default'))
                 ->success()
                 ->send();
 
@@ -518,7 +562,7 @@ public function resetSetting(string $field): void
         $this->loadFormState();
 
         Notification::make()
-            ->title('Workspace setting reset to default')
+            ->title(__('localization.notifications.workspace_setting_reset'))
             ->success()
             ->send();
     }
@@ -667,18 +711,17 @@ private function sectionDescription(string $domain, string $baseDescription): st
         /** @var Carbon $updatedAt */
         $updatedAt = $meta['updated_at'];
 
-        return sprintf(
-            '%s — Last modified by %s, %s.',
-            $baseDescription,
-            $meta['user_name'],
-            $updatedAt->diffForHumans(),
-        );
+        return __('localization.workspace.last_modified_by', [
+            'description' => $baseDescription,
+            'user' => $meta['user_name'],
+            'time' => $updatedAt->diffForHumans(),
+        ]);
     }
 
     private function makeResetAction(string $field): Action
     {
         return Action::make('reset_'.$field)
-            ->label('Reset')
+            ->label(__('localization.workspace.reset'))
             ->color('danger')
             ->requiresConfirmation()
             ->action(function () use ($field): void {
@@ -693,15 +736,15 @@ private function makeResetAction(string $field): Action
             ->disabled(fn (): bool => ! $this->currentUserCanManage() || ! $this->canResetField($field))
             ->tooltip(function () use ($field): ?string {
                 if (! $this->currentUserCanManage()) {
-                    return 'You do not have permission to manage workspace settings.';
+                    return __('localization.workspace.no_manage_permission');
                 }
 
                 if (! $this->canResetField($field)) {
                     if ($this->isEntitlementOverrideValueField($field)) {
-                        return 'No workspace override to reset.';
+                        return __('localization.workspace.no_workspace_override');
                     }
 
-                    return 'No workspace override to reset.';
+                    return __('localization.workspace.no_workspace_override');
                 }
 
                 return null;
@@ -793,6 +836,57 @@ private function reviewPackGenerationReasonHelperText(): string
         );
     }
 
+    private function aiPolicyModeHelperText(): string
+    {
+        $resolved = $this->resolvedSettings['ai_policy_mode'] ?? null;
+
+        if (! is_array($resolved)) {
+            return '';
+        }
+
+        $mode = AiPolicyMode::tryFrom((string) ($resolved['value'] ?? AiPolicyMode::Disabled->value))
+            ?? AiPolicyMode::Disabled;
+
+        $prefix = ! $this->hasWorkspaceOverride('ai_policy_mode')
+            ? sprintf('Effective posture: %s. Source: %s.', $mode->label(), $this->sourceLabel((string) ($resolved['source'] ?? 'system_default')))
+            : sprintf('Effective posture: %s.', $mode->label());
+
+        return sprintf('%s %s', $prefix, $mode->summary());
+    }
+
+    private function aiApprovedUseCasesText(): string
+    {
+        return implode('; ', app(AiUseCaseCatalog::class)->labels()).'.';
+    }
+
+    private function aiAllowedProviderClassesText(): string
+    {
+        $labels = app(AiUseCaseCatalog::class)->allowedProviderClassLabelsForMode($this->effectiveAiPolicyMode());
+
+        if ($labels === []) {
+            return 'No provider classes are allowed while AI is disabled.';
+        }
+
+        return implode(', ', $labels).'.';
+    }
+
+    private function aiBlockedDataClassificationsText(): string
+    {
+        return implode(', ', app(AiUseCaseCatalog::class)->blockedDataClassificationLabels()).'.';
+    }
+
+    private function effectiveAiPolicyMode(): AiPolicyMode
+    {
+        $resolved = $this->resolvedSettings['ai_policy_mode'] ?? null;
+
+        if (! is_array($resolved)) {
+            return AiPolicyMode::Disabled;
+        }
+
+        return AiPolicyMode::tryFrom((string) ($resolved['value'] ?? AiPolicyMode::Disabled->value))
+            ?? AiPolicyMode::Disabled;
+    }
+
     private function entitlementReasonHelperText(string $valueField, string $key): string
     {
         $decision = $this->entitlementDecision($key);
@@ -872,6 +966,29 @@ private function helperTextFor(string $field): string
         return sprintf('Effective value: %s.', $effectiveValue);
     }
 
+    private function localeDefaultHelperText(): string
+    {
+        $resolved = $this->resolvedSettings['localization_default_locale'] ?? null;
+
+        if (! is_array($resolved)) {
+            return '';
+        }
+
+        $effectiveLocale = LocaleResolver::normalize($resolved['value'] ?? null) ?? 'en';
+        $localeLabel = LocaleResolver::localeOptions()[$effectiveLocale] ?? strtoupper($effectiveLocale);
+
+        if (! $this->hasWorkspaceOverride('localization_default_locale')) {
+            return __('localization.workspace.default_locale_helper_unset', [
+                'locale' => $localeLabel,
+                'source' => $this->sourceLabel((string) ($resolved['source'] ?? 'system_default')),
+            ]);
+        }
+
+        return __('localization.workspace.default_locale_helper_set', [
+            'locale' => $localeLabel,
+        ]);
+    }
+
     private function slaFieldHelperText(string $severity): string
     {
         $resolved = $this->resolvedSettings['findings_sla_days'] ?? null;
@@ -1277,9 +1394,9 @@ private function formatValueForDisplay(string $field, mixed $value): string
     private function sourceLabel(string $source): string
     {
         return match ($source) {
-            'workspace_override' => 'workspace override',
+            'workspace_override' => __('localization.source.workspace_override'),
             'tenant_override' => 'tenant override',
-            default => 'system default',
+            default => __('localization.source.system_default'),
         };
     }
 

apps/platform/app/Filament/Pages/TenantDashboard.php

@@ -42,6 +42,11 @@ class TenantDashboard extends Dashboard
      */
     public array $supportDiagnosticsAuditKeys = [];
 
+    public function getTitle(): string
+    {
+        return __('localization.dashboard.tenant_title');
+    }
+
     /**
      * @param  array<mixed>  $parameters
      */
@@ -90,38 +95,38 @@ public function authorizeTenantSupportRequest(): void
     private function requestSupportAction(): Action
     {
         $action = Action::make('requestSupport')
-            ->label('Request support')
+            ->label(__('localization.dashboard.request_support'))
             ->icon('heroicon-o-paper-airplane')
             ->color('gray')
             ->slideOver()
             ->stickyModalHeader()
-            ->modalHeading('Request support')
-            ->modalDescription('Share a concise summary and TenantAtlas will attach redacted context from existing records.')
-            ->modalSubmitActionLabel('Submit request')
+            ->modalHeading(__('localization.dashboard.support_request_heading'))
+            ->modalDescription(__('localization.dashboard.support_request_description'))
+            ->modalSubmitActionLabel(__('localization.dashboard.submit_request'))
             ->form([
                 Placeholder::make('included_context')
-                    ->label('Included context')
+                    ->label(__('localization.dashboard.included_context'))
                     ->content(fn (): string => $this->tenantSupportRequestAttachmentSummary())
                     ->columnSpanFull(),
                 Select::make('severity')
-                    ->label('Severity')
+                    ->label(__('localization.dashboard.severity'))
                     ->options(SupportRequest::severityOptions())
                     ->default(SupportRequest::SEVERITY_NORMAL)
                     ->required()
                     ->native(false),
                 TextInput::make('summary')
-                    ->label('Summary')
+                    ->label(__('localization.dashboard.summary'))
                     ->required()
                     ->columnSpanFull(),
                 Textarea::make('reproduction_notes')
-                    ->label('Reproduction notes')
+                    ->label(__('localization.dashboard.reproduction_notes'))
                     ->rows(4)
                     ->columnSpanFull(),
                 TextInput::make('contact_name')
-                    ->label('Contact name')
+                    ->label(__('localization.dashboard.contact_name'))
                     ->default(fn (): ?string => $this->resolveDashboardActor()->name),
                 TextInput::make('contact_email')
-                    ->label('Contact email')
+                    ->label(__('localization.dashboard.contact_email'))
                     ->email()
                     ->default(fn (): ?string => $this->resolveDashboardActor()->email),
             ])
@@ -132,7 +137,7 @@ private function requestSupportAction(): Action
                 $supportRequest = app(SupportRequestSubmissionService::class)->submitForTenant($tenant, $actor, $data);
 
                 Notification::make()
-                    ->title('Support request submitted')
+                    ->title(__('localization.dashboard.support_request_submitted'))
                     ->body('Reference '.$supportRequest->internal_reference)
                     ->success()
                     ->send();
@@ -146,16 +151,16 @@ private function requestSupportAction(): Action
     private function openSupportDiagnosticsAction(): Action
     {
         $action = Action::make('openSupportDiagnostics')
-            ->label('Open support diagnostics')
+            ->label(__('localization.dashboard.open_support_diagnostics'))
             ->icon('heroicon-o-lifebuoy')
             ->color('gray')
             ->modal()
             ->slideOver()
             ->stickyModalHeader()
-            ->modalHeading('Support diagnostics')
-            ->modalDescription('Redacted tenant context from existing records.')
+            ->modalHeading(__('localization.dashboard.support_diagnostics'))
+            ->modalDescription(__('localization.dashboard.support_diagnostics_description'))
             ->modalSubmitAction(false)
-            ->modalCancelAction(fn (Action $action): Action => $action->label('Close'))
+            ->modalCancelAction(fn (Action $action): Action => $action->label(__('localization.dashboard.close')))
             ->mountUsing(function (): void {
                 $this->auditTenantSupportDiagnosticsOpen();
             })

apps/platform/app/Filament/Pages/Workspaces/ManagedTenantOnboardingWizard.php

@@ -30,6 +30,7 @@
 use App\Services\Onboarding\OnboardingDraftResolver;
 use App\Services\Onboarding\OnboardingDraftStageResolver;
 use App\Services\Onboarding\OnboardingLifecycleService;
+use App\Services\Entitlements\WorkspaceCommercialLifecycleResolver;
 use App\Services\Entitlements\WorkspaceEntitlementResolver;
 use App\Services\OperationRunService;
 use App\Services\Providers\ProviderConnectionMutationService;
@@ -4551,27 +4552,30 @@ private function completionSummaryEntitlementDecision(): array
             return [];
         }
 
-        return app(WorkspaceEntitlementResolver::class)->resolve(
+        return app(WorkspaceCommercialLifecycleResolver::class)->actionDecision(
             $this->workspace,
-            WorkspaceEntitlementResolver::KEY_MANAGED_TENANT_ACTIVATION_LIMIT,
+            WorkspaceCommercialLifecycleResolver::ACTION_MANAGED_TENANT_ACTIVATION,
         );
     }
 
     private function completionSummaryEntitlementBlocked(): bool
     {
-        return (bool) ($this->completionSummaryEntitlementDecision()['is_blocked'] ?? false);
+        return ($this->completionSummaryEntitlementDecision()['outcome'] ?? null) === WorkspaceCommercialLifecycleResolver::OUTCOME_BLOCK;
     }
 
     private function completionSummaryEntitlementSummary(): string
     {
         $decision = $this->completionSummaryEntitlementDecision();
-        $currentUsage = (int) ($decision['current_usage'] ?? 0);
-        $effectiveValue = (int) ($decision['effective_value'] ?? 0);
-        $sourceLabel = $this->completionSummaryEntitlementSourceLabel($decision);
+        $entitlementDecision = is_array($decision['entitlement_decision'] ?? null) ? $decision['entitlement_decision'] : [];
+        $currentUsage = (int) ($entitlementDecision['current_usage'] ?? 0);
+        $effectiveValue = (int) ($entitlementDecision['effective_value'] ?? 0);
+        $sourceLabel = $this->completionSummaryEntitlementSourceLabel($entitlementDecision);
+        $stateLabel = is_string($decision['state_label'] ?? null) ? $decision['state_label'] : 'Active paid';
 
         return sprintf(
-            '%s - %d active of %d allowed (%s)',
+            '%s - %s - %d active of %d allowed (%s)',
             $this->completionSummaryEntitlementBlocked() ? 'Blocked' : 'Allowed',
+            $stateLabel,
             $currentUsage,
             $effectiveValue,
             $sourceLabel,
@@ -4581,13 +4585,15 @@ private function completionSummaryEntitlementSummary(): string
     private function completionSummaryEntitlementDetail(): string
     {
         $decision = $this->completionSummaryEntitlementDecision();
-        $currentUsage = (int) ($decision['current_usage'] ?? 0);
-        $effectiveValue = (int) ($decision['effective_value'] ?? 0);
-        $remainingCapacity = (int) ($decision['remaining_capacity'] ?? 0);
-        $sourceLabel = $this->completionSummaryEntitlementSourceLabel($decision);
+        $entitlementDecision = is_array($decision['entitlement_decision'] ?? null) ? $decision['entitlement_decision'] : [];
+        $currentUsage = (int) ($entitlementDecision['current_usage'] ?? 0);
+        $effectiveValue = (int) ($entitlementDecision['effective_value'] ?? 0);
+        $remainingCapacity = (int) ($entitlementDecision['remaining_capacity'] ?? 0);
+        $sourceLabel = $this->completionSummaryEntitlementSourceLabel($entitlementDecision);
         $rationale = is_string($decision['rationale'] ?? null) ? $decision['rationale'] : null;
         $message = sprintf(
-            'Current usage is %d active managed tenant%s out of %d allowed. Source: %s.',
+            '%s Current usage is %d active managed tenant%s out of %d allowed. Source: %s.',
+            (string) ($decision['message'] ?? 'Managed-tenant activation is available for this workspace commercial state.'),
             $currentUsage,
             $currentUsage === 1 ? '' : 's',
             $effectiveValue,
@@ -4606,7 +4612,7 @@ private function completionSummaryEntitlementDetail(): string
             }
         }
 
-        if ($rationale !== null && $rationale !== '' && ($decision['source'] ?? null) === 'workspace_override') {
+        if ($rationale !== null && $rationale !== '' && ($decision['source'] ?? null) === WorkspaceCommercialLifecycleResolver::SOURCE_WORKSPACE_SETTING) {
             $message .= ' Rationale: '.$rationale;
         }
 
@@ -4982,7 +4988,7 @@ public function completeOnboarding(): void
 
         if ($this->completionSummaryEntitlementBlocked()) {
             Notification::make()
-                ->title('Activation limit reached')
+                ->title('Activation unavailable')
                 ->body($this->completionSummaryEntitlementDetail())
                 ->warning()
                 ->send();

apps/platform/app/Filament/Resources/EvidenceSnapshotResource.php

@@ -6,6 +6,7 @@
 
 use App\Filament\Concerns\InteractsWithTenantOwnedRecords;
 use App\Filament\Concerns\ResolvesPanelTenantContext;
+use App\Filament\Pages\Reviews\CustomerReviewWorkspace;
 use App\Filament\Resources\EvidenceSnapshotResource\Pages;
 use App\Filament\Resources\ReviewPackResource;
 use App\Models\EvidenceSnapshot;
@@ -267,6 +268,20 @@ public static function relatedContextEntries(EvidenceSnapshot $record): array
             )->toArray();
         }
 
+        if ($record->tenant instanceof Tenant) {
+            $entries[] = RelatedContextEntry::available(
+                key: 'customer_review_workspace',
+                label: 'Customer workspace',
+                value: $record->tenant->name,
+                secondaryValue: 'Open the customer-safe review workspace prefiltered to this tenant.',
+                targetUrl: CustomerReviewWorkspace::tenantPrefilterUrl($record->tenant),
+                targetKind: 'canonical_page',
+                priority: 30,
+                actionLabel: 'Open customer workspace',
+                contextBadge: 'Reporting',
+            )->toArray();
+        }
+
         return $entries;
     }
 

apps/platform/app/Filament/Resources/FindingResource.php

@@ -75,8 +75,6 @@ class FindingResource extends Resource
 
     protected static string|UnitEnum|null $navigationGroup = 'Governance';
 
-    protected static ?string $navigationLabel = 'Findings';
-
     public static function shouldRegisterNavigation(): bool
     {
         if (Filament::getCurrentPanel()?->getId() === 'admin') {
@@ -86,6 +84,26 @@ public static function shouldRegisterNavigation(): bool
         return parent::shouldRegisterNavigation();
     }
 
+    public static function getNavigationLabel(): string
+    {
+        return __('localization.navigation.findings');
+    }
+
+    public static function getNavigationGroup(): string
+    {
+        return __('localization.navigation.governance');
+    }
+
+    public static function getModelLabel(): string
+    {
+        return __('localization.navigation.findings');
+    }
+
+    public static function getPluralModelLabel(): string
+    {
+        return __('localization.navigation.findings');
+    }
+
     public static function canViewAny(): bool
     {
         $tenant = static::resolveTenantContextForCurrentPanel();

apps/platform/app/Filament/Resources/FindingResource/Pages/ListFindings.php

@@ -77,15 +77,15 @@ public function getTabs(): array
         $stats = FindingResource::findingStatsForCurrentTenant();
 
         return [
-            'all' => Tab::make('All')
+            'all' => Tab::make(__('localization.findings.all'))
                 ->icon('heroicon-m-list-bullet'),
-            'needs_action' => Tab::make('Needs action')
+            'needs_action' => Tab::make(__('localization.findings.needs_action'))
                 ->icon('heroicon-m-exclamation-triangle')
                 ->modifyQueryUsing(fn (Builder $query): Builder => $query
                     ->whereIn('status', Finding::openStatusesForQuery()))
                 ->badge($stats['open'] > 0 ? $stats['open'] : null)
                 ->badgeColor('warning'),
-            'overdue' => Tab::make('Overdue')
+            'overdue' => Tab::make(__('localization.findings.overdue'))
                 ->icon('heroicon-m-clock')
                 ->modifyQueryUsing(fn (Builder $query): Builder => $query
                     ->whereIn('status', Finding::openStatusesForQuery())
@@ -93,11 +93,11 @@ public function getTabs(): array
                     ->where('due_at', '<', now()))
                 ->badge($stats['overdue'] > 0 ? $stats['overdue'] : null)
                 ->badgeColor('danger'),
-            'risk_accepted' => Tab::make('Risk accepted')
+            'risk_accepted' => Tab::make(__('localization.findings.risk_accepted'))
                 ->icon('heroicon-m-shield-check')
                 ->modifyQueryUsing(fn (Builder $query): Builder => $query
                     ->where('status', Finding::STATUS_RISK_ACCEPTED)),
-            'resolved' => Tab::make('Resolved')
+            'resolved' => Tab::make(__('localization.findings.resolved'))
                 ->icon('heroicon-m-archive-box')
                 ->modifyQueryUsing(fn (Builder $query): Builder => $query
                     ->whereIn('status', [Finding::STATUS_RESOLVED, Finding::STATUS_CLOSED])),

apps/platform/app/Filament/Resources/FindingResource/Pages/ViewFinding.php

@@ -44,7 +44,7 @@ protected function getHeaderActions(): array
                     ->primaryListAction(CrossResourceNavigationMatrix::SOURCE_FINDING, $this->getRecord())?->isAvailable() ?? false))
                 ->color('gray'),
             Actions\Action::make('open_approval_queue')
-                ->label('Open approval queue')
+                ->label(__('localization.findings.open_approval_queue'))
                 ->icon('heroicon-o-arrow-top-right-on-square')
                 ->color('gray')
                 ->visible(function (): bool {
@@ -61,7 +61,7 @@ protected function getHeaderActions(): array
                         : null;
                 }),
             Actions\ActionGroup::make(FindingResource::workflowActions())
-                ->label('Actions')
+                ->label(__('localization.findings.actions'))
                 ->icon('heroicon-o-ellipsis-vertical')
                 ->color('gray'),
         ]);

apps/platform/app/Filament/Resources/ReviewPackResource.php

@@ -5,6 +5,7 @@
 use App\Filament\Concerns\ResolvesPanelTenantContext;
 use App\Exceptions\Entitlements\WorkspaceEntitlementBlockedException;
 use App\Exceptions\ReviewPackEvidenceResolutionException;
+use App\Filament\Pages\Reviews\CustomerReviewWorkspace;
 use App\Filament\Resources\EvidenceSnapshotResource as TenantEvidenceSnapshotResource;
 use App\Filament\Resources\ReviewPackResource\Pages;
 use App\Models\ReviewPack;
@@ -195,6 +196,13 @@ public static function infolist(Schema $schema): Schema
                                 ? TenantReviewResource::tenantScopedUrl('view', ['record' => $record->tenantReview], $record->tenant)
                                 : null)
                             ->placeholder('—'),
+                        TextEntry::make('customer_workspace')
+                            ->label('Customer workspace')
+                            ->state(fn (): string => 'Open workspace')
+                            ->url(fn (ReviewPack $record): ?string => $record->tenant instanceof Tenant
+                                ? CustomerReviewWorkspace::tenantPrefilterUrl($record->tenant)
+                                : null)
+                            ->placeholder('—'),
                         TextEntry::make('summary.review_status')
                             ->label('Review status')
                             ->badge()
@@ -567,6 +575,19 @@ public static function reviewPackGenerationBlockReason(?Tenant $tenant = null):
         return is_string($reason) && $reason !== '' ? $reason : null;
     }
 
+    public static function reviewPackGenerationWarningReason(?Tenant $tenant = null): ?string
+    {
+        $decision = static::reviewPackGenerationDecision($tenant);
+
+        if (! (bool) ($decision['is_warning'] ?? false)) {
+            return null;
+        }
+
+        $reason = $decision['warning_reason'] ?? null;
+
+        return is_string($reason) && $reason !== '' ? $reason : null;
+    }
+
     public static function reviewPackGenerationActionTooltip(?Tenant $tenant = null): ?string
     {
         $tenant ??= static::currentTenantContext();
@@ -576,6 +597,7 @@ public static function reviewPackGenerationActionTooltip(?Tenant $tenant = null)
             return AuthUiTooltips::insufficientPermission();
         }
 
-        return static::reviewPackGenerationBlockReason($tenant);
+        return static::reviewPackGenerationBlockReason($tenant)
+            ?? static::reviewPackGenerationWarningReason($tenant);
     }
 }

apps/platform/app/Filament/Resources/TenantReviewResource.php

@@ -6,6 +6,7 @@
 
 use App\Filament\Concerns\InteractsWithTenantOwnedRecords;
 use App\Filament\Concerns\ResolvesPanelTenantContext;
+use App\Filament\Pages\Reviews\CustomerReviewWorkspace;
 use App\Filament\Resources\TenantReviewResource\Pages;
 use App\Exceptions\Entitlements\WorkspaceEntitlementBlockedException;
 use App\Models\EvidenceSnapshot;
@@ -84,6 +85,26 @@ public static function shouldRegisterNavigation(): bool
         return Filament::getCurrentPanel()?->getId() === 'tenant';
     }
 
+    public static function getNavigationGroup(): string
+    {
+        return __('localization.review.reporting');
+    }
+
+    public static function getNavigationLabel(): string
+    {
+        return __('localization.review.reviews');
+    }
+
+    public static function getModelLabel(): string
+    {
+        return __('localization.review.review');
+    }
+
+    public static function getPluralModelLabel(): string
+    {
+        return __('localization.review.reviews');
+    }
+
     public static function canViewAny(): bool
     {
         $tenant = static::resolveTenantContextForCurrentPanel();
@@ -152,7 +173,7 @@ public static function form(Schema $schema): Schema
     public static function infolist(Schema $schema): Schema
     {
         return $schema->schema([
-            Section::make('Outcome summary')
+            Section::make(__('localization.review.outcome_summary'))
                 ->schema([
                     ViewEntry::make('artifact_truth')
                         ->hiddenLabel()
@@ -161,7 +182,7 @@ public static function infolist(Schema $schema): Schema
                         ->columnSpanFull(),
                 ])
                 ->columnSpanFull(),
-            Section::make('Review')
+            Section::make(__('localization.review.review'))
                 ->schema([
                     TextEntry::make('status')
                         ->badge()
@@ -170,23 +191,23 @@ public static function infolist(Schema $schema): Schema
                         ->icon(BadgeRenderer::icon(BadgeDomain::TenantReviewStatus))
                         ->iconColor(BadgeRenderer::iconColor(BadgeDomain::TenantReviewStatus)),
                     TextEntry::make('completeness_state')
-                        ->label('Completeness')
+                        ->label(__('localization.review.completeness'))
                         ->badge()
                         ->formatStateUsing(BadgeRenderer::label(BadgeDomain::TenantReviewCompleteness))
                         ->color(BadgeRenderer::color(BadgeDomain::TenantReviewCompleteness))
                         ->icon(BadgeRenderer::icon(BadgeDomain::TenantReviewCompleteness))
                         ->iconColor(BadgeRenderer::iconColor(BadgeDomain::TenantReviewCompleteness)),
-                    TextEntry::make('tenant.name')->label('Tenant'),
+                    TextEntry::make('tenant.name')->label(__('localization.review.tenant')),
                     TextEntry::make('generated_at')->dateTime()->placeholder('—'),
                     TextEntry::make('published_at')->dateTime()->placeholder('—'),
                     TextEntry::make('evidenceSnapshot.id')
-                        ->label('Evidence snapshot')
+                        ->label(__('localization.review.evidence_snapshot'))
                         ->formatStateUsing(fn (?int $state): string => $state ? '#'.$state : '—')
                         ->url(fn (TenantReview $record): ?string => $record->evidenceSnapshot
                             ? EvidenceSnapshotResource::getUrl('view', ['record' => $record->evidenceSnapshot], tenant: $record->tenant)
                             : null),
                     TextEntry::make('currentExportReviewPack.id')
-                        ->label('Current export')
+                        ->label(__('localization.review.current_export'))
                         ->formatStateUsing(fn (?int $state): string => $state ? '#'.$state : '—')
                         ->url(fn (TenantReview $record): ?string => $record->currentExportReviewPack
                             ? ReviewPackResource::getUrl('view', ['record' => $record->currentExportReviewPack], tenant: $record->tenant)
@@ -200,7 +221,7 @@ public static function infolist(Schema $schema): Schema
                 ])
                 ->columns(2)
                 ->columnSpanFull(),
-            Section::make('Executive posture')
+            Section::make(__('localization.review.executive_posture'))
                 ->schema([
                     ViewEntry::make('review_summary')
                         ->hiddenLabel()
@@ -209,21 +230,21 @@ public static function infolist(Schema $schema): Schema
                         ->columnSpanFull(),
                 ])
                 ->columnSpanFull(),
-            Section::make('Sections')
+            Section::make(__('localization.review.sections'))
                 ->schema([
                     RepeatableEntry::make('sections')
                         ->hiddenLabel()
                         ->schema([
                             TextEntry::make('title'),
                             TextEntry::make('completeness_state')
-                                ->label('Completeness')
+                                ->label(__('localization.review.completeness'))
                                 ->badge()
                                 ->formatStateUsing(BadgeRenderer::label(BadgeDomain::TenantReviewCompleteness))
                                 ->color(BadgeRenderer::color(BadgeDomain::TenantReviewCompleteness))
                                 ->icon(BadgeRenderer::icon(BadgeDomain::TenantReviewCompleteness))
                                 ->iconColor(BadgeRenderer::iconColor(BadgeDomain::TenantReviewCompleteness)),
                             TextEntry::make('measured_at')->dateTime()->placeholder('—'),
-                            Section::make('Details')
+                            Section::make(__('localization.review.details'))
                                 ->schema([
                                     ViewEntry::make('section_payload')
                                         ->hiddenLabel()
@@ -245,7 +266,7 @@ public static function table(Table $table): Table
     {
         $exportExecutivePackAction = UiEnforcement::forTableAction(
             Actions\Action::make('export_executive_pack')
-                ->label('Export executive pack')
+                ->label(__('localization.review.export_executive_pack'))
                 ->icon('heroicon-o-arrow-down-tray')
                 ->visible(fn (TenantReview $record): bool => in_array($record->status, [
                     TenantReviewStatus::Ready->value,
@@ -277,7 +298,7 @@ public static function table(Table $table): Table
                     ->iconColor(BadgeRenderer::iconColor(BadgeDomain::TenantReviewStatus))
                     ->sortable(),
                 Tables\Columns\TextColumn::make('outcome')
-                    ->label('Outcome')
+                    ->label(__('localization.review.outcome'))
                     ->badge()
                     ->getStateUsing(fn (TenantReview $record): string => static::compressedOutcome($record)->primaryLabel)
                     ->color(fn (TenantReview $record): string => static::compressedOutcome($record)->primaryBadge->color)
@@ -288,10 +309,10 @@ public static function table(Table $table): Table
                 Tables\Columns\TextColumn::make('generated_at')->dateTime()->placeholder('—')->sortable(),
                 Tables\Columns\TextColumn::make('published_at')->dateTime()->placeholder('—')->sortable(),
                 Tables\Columns\IconColumn::make('summary.has_ready_export')
-                    ->label('Export')
+                    ->label(__('localization.review.export'))
                     ->boolean(),
                 Tables\Columns\TextColumn::make('next_step')
-                    ->label('Next step')
+                    ->label(__('localization.review.next_step'))
                     ->getStateUsing(fn (TenantReview $record): string => static::compressedOutcome($record)->nextActionText)
                     ->wrap(),
                 Tables\Columns\TextColumn::make('fingerprint')
@@ -305,18 +326,18 @@ public static function table(Table $table): Table
                         ->all()),
                 Tables\Filters\SelectFilter::make('completeness_state')
                     ->options(BadgeCatalog::options(BadgeDomain::TenantReviewCompleteness, TenantReviewCompletenessState::values())),
-                \App\Support\Filament\FilterPresets::dateRange('review_date', 'Review date', 'generated_at'),
+                \App\Support\Filament\FilterPresets::dateRange('review_date', __('localization.review.review_date'), 'generated_at'),
             ])
             ->actions([
                 $exportExecutivePackAction,
             ])
             ->bulkActions([])
-            ->emptyStateHeading('No tenant reviews yet')
-            ->emptyStateDescription('Create the first review from an anchored evidence snapshot to start the recurring review history for this tenant.')
+            ->emptyStateHeading(__('localization.review.no_tenant_reviews_yet'))
+            ->emptyStateDescription(__('localization.review.create_first_review_description'))
             ->emptyStateActions([
                 static::makeCreateReviewAction(
                     name: 'create_first_review',
-                    label: 'Create first review',
+                    label: __('localization.review.create_first_review'),
                     icon: 'heroicon-o-plus',
                 ),
             ]);
@@ -335,19 +356,23 @@ public static function makeCreateReviewAction(
         string $label = 'Create review',
         string $icon = 'heroicon-o-plus',
     ): Actions\Action {
+        $label = $label === 'Create review'
+            ? __('localization.review.create_review')
+            : $label;
+
         return UiEnforcement::forAction(
             Actions\Action::make($name)
                 ->label($label)
                 ->icon($icon)
                 ->form([
-                    Section::make('Evidence basis')
+                    Section::make(__('localization.review.evidence_basis'))
                         ->schema([
                             Select::make('evidence_snapshot_id')
-                                ->label('Evidence snapshot')
+                                ->label(__('localization.review.evidence_snapshot'))
                                 ->required()
                                 ->options(fn (): array => static::evidenceSnapshotOptions())
                                 ->searchable()
-                                ->helperText('Choose the anchored evidence snapshot for this review.'),
+                                ->helperText(__('localization.review.evidence_basis_helper')),
                         ]),
                 ])
                 ->action(fn (array $data): mixed => static::executeCreateReview($data)),
@@ -365,7 +390,7 @@ public static function executeCreateReview(array $data): void
         $user = auth()->user();
 
         if (! $tenant instanceof Tenant || ! $user instanceof User) {
-            Notification::make()->danger()->title('Unable to create review — missing context.')->send();
+            Notification::make()->danger()->title(__('localization.review.unable_create_missing_context'))->send();
 
             return;
         }
@@ -387,7 +412,7 @@ public static function executeCreateReview(array $data): void
             : null;
 
         if (! $snapshot instanceof EvidenceSnapshot) {
-            Notification::make()->danger()->title('Select a valid evidence snapshot.')->send();
+            Notification::make()->danger()->title(__('localization.review.select_valid_evidence_snapshot'))->send();
 
             return;
         }
@@ -395,7 +420,7 @@ public static function executeCreateReview(array $data): void
         try {
             $review = app(TenantReviewService::class)->create($tenant, $snapshot, $user);
         } catch (\Throwable $throwable) {
-            Notification::make()->danger()->title('Unable to create review')->body($throwable->getMessage())->send();
+            Notification::make()->danger()->title(__('localization.review.unable_create_review'))->body($throwable->getMessage())->send();
 
             return;
         }
@@ -405,11 +430,11 @@ public static function executeCreateReview(array $data): void
         if (! $review->wasRecentlyCreated) {
             Notification::make()
                 ->success()
-                ->title('Review already available')
-                ->body('A matching mutable review already exists for this evidence basis.')
+                ->title(__('localization.review.review_already_available'))
+                ->body(__('localization.review.review_already_available_body'))
                 ->actions([
                     Actions\Action::make('view_review')
-                        ->label('View review')
+                        ->label(__('localization.review.view_review'))
                         ->url(static::tenantScopedUrl('view', ['record' => $review], $tenant)),
                 ])
                 ->send();
@@ -418,12 +443,12 @@ public static function executeCreateReview(array $data): void
         }
 
         $toast = OperationUxPresenter::queuedToast(OperationRunType::TenantReviewCompose->value)
-            ->body('The review is being composed in the background.');
+            ->body(__('localization.review.review_composing_background'));
 
         if ($review->operation_run_id) {
             $toast->actions([
                 Actions\Action::make('view_run')
-                    ->label('Open operation')
+                    ->label(__('localization.review.open_operation'))
                     ->url(OperationRunLinks::tenantlessView((int) $review->operation_run_id)),
             ]);
         }
@@ -463,6 +488,19 @@ public static function reviewPackGenerationBlockReason(?Tenant $tenant = null):
         return is_string($reason) && $reason !== '' ? $reason : null;
     }
 
+    public static function reviewPackGenerationWarningReason(?Tenant $tenant = null): ?string
+    {
+        $decision = static::reviewPackGenerationDecision($tenant);
+
+        if (! (bool) ($decision['is_warning'] ?? false)) {
+            return null;
+        }
+
+        $reason = $decision['warning_reason'] ?? null;
+
+        return is_string($reason) && $reason !== '' ? $reason : null;
+    }
+
     public static function reviewPackGenerationActionTooltip(?Tenant $tenant = null): ?string
     {
         $tenant ??= static::panelTenantContext();
@@ -472,7 +510,8 @@ public static function reviewPackGenerationActionTooltip(?Tenant $tenant = null)
             return AuthUiTooltips::insufficientPermission();
         }
 
-        return static::reviewPackGenerationBlockReason($tenant);
+        return static::reviewPackGenerationBlockReason($tenant)
+            ?? static::reviewPackGenerationWarningReason($tenant);
     }
 
     public static function executeExport(TenantReview $review): void
@@ -481,7 +520,7 @@ public static function executeExport(TenantReview $review): void
         $user = auth()->user();
 
         if (! $user instanceof User || ! $review->tenant instanceof Tenant) {
-            Notification::make()->danger()->title('Unable to export review — missing context.')->send();
+            Notification::make()->danger()->title(__('localization.review.unable_export_missing_context'))->send();
 
             return;
         }
@@ -498,7 +537,7 @@ public static function executeExport(TenantReview $review): void
 
         if ($service->checkActiveRunForReview($review)) {
             OperationUxPresenter::alreadyQueuedToast(OperationRunType::ReviewPackGenerate->value)
-                ->body('An executive pack export is already queued or running for this review.')
+                ->body(__('localization.review.export_already_queued_body'))
                 ->send();
 
             return;
@@ -510,11 +549,11 @@ public static function executeExport(TenantReview $review): void
                 'include_operations' => true,
             ]);
         } catch (WorkspaceEntitlementBlockedException $exception) {
-            Notification::make()->warning()->title('Executive pack export unavailable')->body($exception->getMessage())->send();
+            Notification::make()->warning()->title(__('localization.review.executive_pack_export_unavailable'))->body($exception->getMessage())->send();
 
             return;
         } catch (\Throwable $throwable) {
-            Notification::make()->danger()->title('Unable to export executive pack')->body($throwable->getMessage())->send();
+            Notification::make()->danger()->title(__('localization.review.unable_export_executive_pack'))->body($throwable->getMessage())->send();
 
             return;
         }
@@ -525,11 +564,11 @@ public static function executeExport(TenantReview $review): void
         if (! $pack->wasRecentlyCreated) {
             Notification::make()
                 ->success()
-                ->title('Executive pack already available')
-                ->body('A matching executive pack already exists for this review.')
+                ->title(__('localization.review.executive_pack_already_available'))
+                ->body(__('localization.review.executive_pack_already_available_body'))
                 ->actions([
                     Actions\Action::make('view_pack')
-                        ->label('View pack')
+                        ->label(__('localization.review.view_pack'))
                         ->url(ReviewPackResource::getUrl('view', ['record' => $pack], tenant: $review->tenant)),
                 ])
                 ->send();
@@ -538,7 +577,7 @@ public static function executeExport(TenantReview $review): void
         }
 
         OperationUxPresenter::queuedToast(OperationRunType::ReviewPackGenerate->value)
-            ->body('The executive pack is being generated in the background.')
+            ->body(__('localization.review.executive_pack_generating_background'))
             ->send();
     }
 
@@ -578,7 +617,7 @@ private static function evidenceSnapshotOptions(): array
                     '#%d · %s · %s',
                     (int) $snapshot->getKey(),
                     BadgeCatalog::spec(BadgeDomain::EvidenceCompleteness, $snapshot->completeness_state)->label,
-                    $snapshot->generated_at?->format('Y-m-d H:i') ?? 'Pending'
+                    $snapshot->generated_at?->format('Y-m-d H:i') ?? __('localization.review.pending')
                 ),
             ])
             ->all();
@@ -602,7 +641,7 @@ private static function summaryPresentation(TenantReview $record): array
         $findingOutcomes = is_array($summary['finding_outcomes'] ?? null) ? $summary['finding_outcomes'] : [];
 
         if ($findingOutcomeSummary !== null) {
-            $highlights[] = 'Terminal outcomes: '.$findingOutcomeSummary.'.';
+            $highlights[] = __('localization.review.terminal_outcomes').': '.$findingOutcomeSummary.'.';
         }
 
         return [
@@ -614,12 +653,12 @@ private static function summaryPresentation(TenantReview $record): array
             'publish_blockers' => is_array($summary['publish_blockers'] ?? null) ? $summary['publish_blockers'] : [],
             'context_links' => static::summaryContextLinks($record),
             'metrics' => [
-                ['label' => 'Findings', 'value' => (string) ($summary['finding_count'] ?? 0)],
-                ['label' => 'Reports', 'value' => (string) ($summary['report_count'] ?? 0)],
-                ['label' => 'Operations', 'value' => (string) ($summary['operation_count'] ?? 0)],
-                ['label' => 'Sections', 'value' => (string) ($summary['section_count'] ?? 0)],
-                ['label' => 'Pending verification', 'value' => (string) ($findingOutcomes[FindingOutcomeSemantics::OUTCOME_RESOLVED_PENDING_VERIFICATION] ?? 0)],
-                ['label' => 'Verified cleared', 'value' => (string) ($findingOutcomes[FindingOutcomeSemantics::OUTCOME_VERIFIED_CLEARED] ?? 0)],
+                ['label' => __('localization.review.findings'), 'value' => (string) ($summary['finding_count'] ?? 0)],
+                ['label' => __('localization.review.reports'), 'value' => (string) ($summary['report_count'] ?? 0)],
+                ['label' => __('localization.review.operations'), 'value' => (string) ($summary['operation_count'] ?? 0)],
+                ['label' => __('localization.review.sections'), 'value' => (string) ($summary['section_count'] ?? 0)],
+                ['label' => __('localization.review.pending_verification'), 'value' => (string) ($findingOutcomes[FindingOutcomeSemantics::OUTCOME_RESOLVED_PENDING_VERIFICATION] ?? 0)],
+                ['label' => __('localization.review.verified_cleared'), 'value' => (string) ($findingOutcomes[FindingOutcomeSemantics::OUTCOME_VERIFIED_CLEARED] ?? 0)],
             ],
         ];
     }
@@ -633,28 +672,37 @@ private static function summaryContextLinks(TenantReview $record): array
 
         if (is_numeric($record->operation_run_id)) {
             $links[] = [
-                'title' => 'Operation',
-                'label' => 'Open operation',
+                'title' => __('localization.review.operation'),
+                'label' => __('localization.review.open_operation'),
                 'url' => OperationRunLinks::tenantlessView((int) $record->operation_run_id),
-                'description' => 'Inspect the latest review composition or refresh run.',
+                'description' => __('localization.review.operation_description'),
             ];
         }
 
         if ($record->currentExportReviewPack && $record->tenant) {
             $links[] = [
-                'title' => 'Executive pack',
-                'label' => 'View executive pack',
+                'title' => __('localization.review.executive_pack'),
+                'label' => __('localization.review.view_executive_pack'),
                 'url' => ReviewPackResource::getUrl('view', ['record' => $record->currentExportReviewPack], tenant: $record->tenant),
-                'description' => 'Open the current export that belongs to this review.',
+                'description' => __('localization.review.executive_pack_description'),
+            ];
+        }
+
+        if ($record->tenant) {
+            $links[] = [
+                'title' => __('localization.review.customer_workspace'),
+                'label' => __('localization.review.open_customer_workspace'),
+                'url' => CustomerReviewWorkspace::tenantPrefilterUrl($record->tenant),
+                'description' => __('localization.review.customer_workspace_description'),
             ];
         }
 
         if ($record->evidenceSnapshot && $record->tenant) {
             $links[] = [
-                'title' => 'Evidence snapshot',
-                'label' => 'View evidence snapshot',
+                'title' => __('localization.review.evidence_snapshot'),
+                'label' => __('localization.review.view_evidence_snapshot'),
                 'url' => EvidenceSnapshotResource::getUrl('view', ['record' => $record->evidenceSnapshot], tenant: $record->tenant),
-                'description' => 'Return to the evidence basis behind this review.',
+                'description' => __('localization.review.evidence_snapshot_description'),
             ];
         }
 

apps/platform/app/Filament/Resources/TenantReviewResource/Pages/ViewTenantReview.php

@@ -4,12 +4,15 @@
 
 namespace App\Filament\Resources\TenantReviewResource\Pages;
 
+use App\Filament\Pages\Reviews\CustomerReviewWorkspace;
 use App\Filament\Resources\TenantReviewResource;
 use App\Models\Tenant;
 use App\Models\TenantReview;
 use App\Models\User;
+use App\Services\Audit\WorkspaceAuditLogger;
 use App\Services\TenantReviews\TenantReviewLifecycleService;
 use App\Services\TenantReviews\TenantReviewService;
+use App\Support\Audit\AuditActionId;
 use App\Support\Auth\Capabilities;
 use App\Support\Rbac\UiEnforcement;
 use App\Support\TenantReviewStatus;
@@ -24,6 +27,13 @@ class ViewTenantReview extends ViewRecord
 {
     protected static string $resource = TenantReviewResource::class;
 
+    public function mount(int|string $record): void
+    {
+        parent::mount($record);
+
+        $this->auditCustomerWorkspaceOpen();
+    }
+
     protected function resolveRecord(int|string $key): Model
     {
         return TenantReviewResource::resolveScopedRecordOrFail($key);
@@ -69,7 +79,7 @@ protected function getHeaderActions(): array
                 ->label('Danger')
                 ->icon('heroicon-o-archive-box')
                 ->color('danger')
-                ->visible(fn (): bool => ! $this->record->statusEnum()->isTerminal()),
+                ->visible(fn (): bool => ! $this->isCustomerWorkspaceView() && ! $this->record->statusEnum()->isTerminal()),
         ]));
     }
 
@@ -85,6 +95,10 @@ private function primaryLifecycleAction(): ?Actions\Action
 
     private function primaryLifecycleActionName(): ?string
     {
+        if ($this->isCustomerWorkspaceView()) {
+            return null;
+        }
+
         if ((string) $this->record->status === TenantReviewStatus::Published->value) {
             return 'export_executive_pack';
         }
@@ -122,6 +136,10 @@ private function secondaryLifecycleActions(): array
      */
     private function secondaryLifecycleActionNames(): array
     {
+        if ($this->isCustomerWorkspaceView()) {
+            return [];
+        }
+
         $names = [];
 
         if ($this->record->isMutable()) {
@@ -178,7 +196,6 @@ private function refreshReviewAction(): Actions\Action
                 }),
         )
             ->requireCapability(Capabilities::TENANT_REVIEW_MANAGE)
-            ->preserveVisibility()
             ->apply();
     }
 
@@ -325,4 +342,39 @@ private function archiveReviewAction(): Actions\Action
             ->preserveVisibility()
             ->apply();
     }
+
+    private function isCustomerWorkspaceView(): bool
+    {
+        return request()->boolean(CustomerReviewWorkspace::DETAIL_CONTEXT_QUERY_KEY);
+    }
+
+    private function auditCustomerWorkspaceOpen(): void
+    {
+        if (! $this->isCustomerWorkspaceView()) {
+            return;
+        }
+
+        $user = auth()->user();
+        $tenant = $this->record->tenant;
+
+        if (! $user instanceof User || ! $tenant instanceof Tenant) {
+            return;
+        }
+
+        app(WorkspaceAuditLogger::class)->log(
+            workspace: $tenant->workspace,
+            action: AuditActionId::TenantReviewOpened,
+            context: [
+                'metadata' => [
+                    'review_id' => (int) $this->record->getKey(),
+                    'source_surface' => 'customer_review_workspace',
+                ],
+            ],
+            actor: $user,
+            resourceType: 'tenant_review',
+            resourceId: (string) $this->record->getKey(),
+            targetLabel: sprintf('Tenant review #%d', (int) $this->record->getKey()),
+            tenant: $tenant,
+        );
+    }
 }

apps/platform/app/Filament/System/Pages/Dashboard.php

@@ -28,6 +28,11 @@ class Dashboard extends BaseDashboard
 {
     public string $window = SystemConsoleWindow::LastDay;
 
+    public function getTitle(): string
+    {
+        return __('localization.dashboard.system_title');
+    }
+
     /**
      * @param  array<mixed>  $parameters
      */
@@ -109,12 +114,12 @@ protected function getHeaderActions(): array
 
         return [
             Action::make('set_window')
-                ->label('Time window')
+                ->label(__('localization.dashboard.time_window'))
                 ->icon('heroicon-o-clock')
                 ->color('gray')
                 ->form([
                     Select::make('window')
-                        ->label('Window')
+                        ->label(__('localization.dashboard.window'))
                         ->options(SystemConsoleWindow::options())
                         ->default($this->window)
                         ->required(),
@@ -130,7 +135,7 @@ protected function getHeaderActions(): array
                 }),
 
             Action::make('enter_break_glass')
-                ->label('Enter break-glass mode')
+                ->label(__('localization.dashboard.enter_break_glass'))
                 ->color('danger')
                 ->visible(fn (): bool => $canUseBreakGlass && ! $breakGlass->isActive())
                 ->requiresConfirmation()
@@ -158,13 +163,13 @@ protected function getHeaderActions(): array
                     $breakGlass->start($user, (string) ($data['reason'] ?? ''));
 
                     Notification::make()
-                        ->title('Recovery mode enabled')
+                        ->title(__('localization.dashboard.recovery_mode_enabled'))
                         ->success()
                         ->send();
                 }),
 
             Action::make('exit_break_glass')
-                ->label('Exit break-glass')
+                ->label(__('localization.dashboard.exit_break_glass'))
                 ->color('gray')
                 ->visible(fn (): bool => $canUseBreakGlass && $breakGlass->isActive())
                 ->requiresConfirmation()
@@ -180,7 +185,7 @@ protected function getHeaderActions(): array
                     $breakGlass->exit($user);
 
                     Notification::make()
-                        ->title('Recovery mode ended')
+                        ->title(__('localization.dashboard.recovery_mode_ended'))
                         ->success()
                         ->send();
                 }),

apps/platform/app/Filament/System/Pages/Directory/ViewWorkspace.php

@@ -9,13 +9,19 @@
 use App\Models\PlatformUser;
 use App\Models\Tenant;
 use App\Models\Workspace;
+use App\Services\Entitlements\WorkspaceCommercialLifecycleResolver;
 use App\Services\Entitlements\WorkspaceEntitlementResolver;
+use App\Services\Settings\SettingsWriter;
 use App\Support\Auth\PlatformCapabilities;
 use App\Support\CustomerHealth\WorkspaceHealthSummaryQuery;
 use App\Support\OperationCatalog;
 use App\Support\System\SystemDirectoryLinks;
 use App\Support\System\SystemOperationRunLinks;
 use App\Support\SystemConsole\SystemConsoleWindow;
+use Filament\Actions\Action;
+use Filament\Forms\Components\Select;
+use Filament\Forms\Components\Textarea;
+use Filament\Notifications\Notification;
 use Filament\Pages\Page;
 use Illuminate\Support\Collection;
 
@@ -94,6 +100,77 @@ public function workspaceEntitlementSummary(): array
         return app(WorkspaceEntitlementResolver::class)->summary($this->workspace);
     }
 
+    /**
+     * @return array<string, mixed>
+     */
+    public function workspaceCommercialLifecycleSummary(): array
+    {
+        return app(WorkspaceCommercialLifecycleResolver::class)->summary($this->workspace);
+    }
+
+    /**
+     * @return array<Action>
+     */
+    protected function getHeaderActions(): array
+    {
+        return [
+            Action::make('change_commercial_state')
+                ->label('Change commercial state')
+                ->icon('heroicon-o-adjustments-horizontal')
+                ->color('warning')
+                ->visible(fn (): bool => $this->canManageCommercialLifecycle())
+                ->requiresConfirmation()
+                ->modalHeading('Change commercial state')
+                ->modalDescription('This changes the workspace commercial lifecycle overlay. The rationale is audited and affects onboarding activation and review-pack starts.')
+                ->form([
+                    Select::make('state')
+                        ->label('Commercial state')
+                        ->options(WorkspaceCommercialLifecycleResolver::stateLabels())
+                        ->required()
+                        ->default(fn (): string => (string) ($this->workspaceCommercialLifecycleSummary()['state'] ?? WorkspaceCommercialLifecycleResolver::STATE_ACTIVE_PAID)),
+                    Textarea::make('reason')
+                        ->label('Rationale')
+                        ->required()
+                        ->minLength(5)
+                        ->maxLength(500)
+                        ->rows(4),
+                ])
+                ->action(function (array $data, SettingsWriter $settingsWriter): void {
+                    $actor = auth('platform')->user();
+
+                    if (! $actor instanceof PlatformUser) {
+                        abort(403);
+                    }
+
+                    if (! $actor->hasCapability(PlatformCapabilities::COMMERCIAL_LIFECYCLE_MANAGE)) {
+                        abort(403);
+                    }
+
+                    $settingsWriter->updateWorkspaceCommercialLifecycle(
+                        actor: $actor,
+                        workspace: $this->workspace,
+                        state: (string) ($data['state'] ?? ''),
+                        reason: (string) ($data['reason'] ?? ''),
+                    );
+
+                    $this->workspace->refresh();
+
+                    Notification::make()
+                        ->title('Commercial state updated')
+                        ->success()
+                        ->send();
+                }),
+        ];
+    }
+
+    private function canManageCommercialLifecycle(): bool
+    {
+        $user = auth('platform')->user();
+
+        return $user instanceof PlatformUser
+            && $user->hasCapability(PlatformCapabilities::COMMERCIAL_LIFECYCLE_MANAGE);
+    }
+
     /**
      * @return array{
      *     overall: array{label: string, color: string, icon: string|null},

apps/platform/app/Filament/System/Pages/Ops/Controls.php

@@ -80,6 +80,9 @@ protected function getHeaderActions(): array
             $this->pauseRestoreExecuteAction(),
             $this->resumeRestoreExecuteAction(),
             $this->viewHistoryRestoreExecuteAction(),
+            $this->pauseAiExecutionAction(),
+            $this->resumeAiExecutionAction(),
+            $this->viewHistoryAiExecutionAction(),
         ];
     }
 
@@ -199,6 +202,21 @@ public function viewHistoryRestoreExecuteAction(): Action
         return $this->historyActionFor('restore.execute');
     }
 
+    public function pauseAiExecutionAction(): Action
+    {
+        return $this->pauseActionFor('ai.execution');
+    }
+
+    public function resumeAiExecutionAction(): Action
+    {
+        return $this->resumeActionFor('ai.execution');
+    }
+
+    public function viewHistoryAiExecutionAction(): Action
+    {
+        return $this->historyActionFor('ai.execution');
+    }
+
     private function pauseActionFor(string $controlKey): Action
     {
         $label = app(OperationalControlCatalog::class)->label($controlKey);
@@ -213,7 +231,7 @@ private function pauseActionFor(string $controlKey): Action
             ->form($this->pauseFormSchema($controlKey))
             ->action(function (array $data, AuditRecorder $auditRecorder, WorkspaceAuditLogger $workspaceAuditLogger) use ($controlKey, $label): void {
                 $actor = $this->controlsActor();
-                [$scopeType, $workspace, $reasonText, $expiresAt] = $this->normalizePauseInput($data);
+                [$scopeType, $workspace, $reasonText, $expiresAt] = $this->normalizePauseInput($controlKey, $data);
 
                 $scopeQuery = $this->activationScopeQuery($controlKey, $scopeType, $workspace);
 
@@ -273,7 +291,7 @@ private function resumeActionFor(string $controlKey): Action
             ->form($this->resumeFormSchema($controlKey))
             ->action(function (array $data, AuditRecorder $auditRecorder, WorkspaceAuditLogger $workspaceAuditLogger) use ($controlKey, $label): void {
                 $actor = $this->controlsActor();
-                [$scopeType, $workspace] = $this->normalizeResumeInput($data);
+                [$scopeType, $workspace] = $this->normalizeResumeInput($controlKey, $data);
 
                 $activation = $this->activationScopeQuery($controlKey, $scopeType, $workspace)
                     ->notExpired()
@@ -331,11 +349,8 @@ private function pauseFormSchema(string $controlKey): array
         return [
             Radio::make('scope_type')
                 ->label('Scope')
-                ->options([
-                    'global' => 'Global',
-                    'workspace' => 'One workspace',
-                ])
-                ->default('global')
+                ->options($this->scopeOptions($controlKey))
+                ->default($this->defaultScopeFor($controlKey))
                 ->live()
                 ->required(),
 
@@ -395,11 +410,8 @@ private function resumeFormSchema(string $controlKey): array
         return [
             Radio::make('scope_type')
                 ->label('Scope')
-                ->options([
-                    'global' => 'Global',
-                    'workspace' => 'One workspace',
-                ])
-                ->default('global')
+                ->options($this->scopeOptions($controlKey))
+                ->default($this->defaultScopeFor($controlKey))
                 ->live()
                 ->required(),
 
@@ -456,9 +468,9 @@ private function controlsActor(): PlatformUser
     /**
      * @return array{0: string, 1: ?Workspace, 2: string, 3: ?CarbonInterface}
      */
-    private function normalizePauseInput(array $data): array
+    private function normalizePauseInput(string $controlKey, array $data): array
     {
-        [$scopeType, $workspace] = $this->resolveScopeInput($data);
+        [$scopeType, $workspace] = $this->resolveScopeInput($controlKey, $data);
         $reasonText = trim((string) ($data['reason_text'] ?? ''));
 
         if ($reasonText === '') {
@@ -485,19 +497,20 @@ private function normalizePauseInput(array $data): array
     /**
      * @return array{0: string, 1: ?Workspace}
      */
-    private function normalizeResumeInput(array $data): array
+    private function normalizeResumeInput(string $controlKey, array $data): array
     {
-        return $this->resolveScopeInput($data);
+        return $this->resolveScopeInput($controlKey, $data);
     }
 
     /**
      * @return array{0: string, 1: ?Workspace}
      */
-    private function resolveScopeInput(array $data): array
+    private function resolveScopeInput(string $controlKey, array $data): array
     {
         $scopeType = (string) ($data['scope_type'] ?? 'global');
+        $supportedScopes = app(OperationalControlCatalog::class)->definition($controlKey)['supported_scopes'] ?? ['global'];
 
-        if (! in_array($scopeType, ['global', 'workspace'], true)) {
+        if (! in_array($scopeType, $supportedScopes, true)) {
             throw ValidationException::withMessages([
                 'scope_type' => 'Invalid scope selected.',
             ]);
@@ -526,6 +539,26 @@ private function resolveScopeInput(array $data): array
         return [$scopeType, $workspace];
     }
 
+    /**
+     * @return array<string, string>
+     */
+    private function scopeOptions(string $controlKey): array
+    {
+        $supportedScopes = app(OperationalControlCatalog::class)->definition($controlKey)['supported_scopes'];
+
+        return Arr::only([
+            'global' => 'Global',
+            'workspace' => 'One workspace',
+        ], $supportedScopes);
+    }
+
+    private function defaultScopeFor(string $controlKey): string
+    {
+        $supportedScopes = app(OperationalControlCatalog::class)->definition($controlKey)['supported_scopes'];
+
+        return $supportedScopes[0] ?? 'global';
+    }
+
     private function activationScopeQuery(string $controlKey, string $scopeType, ?Workspace $workspace): \Illuminate\Database\Eloquent\Builder
     {
         $query = OperationalControlActivation::query()

apps/platform/app/Filament/Widgets/Tenant/TenantReviewPackCard.php

@@ -5,6 +5,7 @@
 namespace App\Filament\Widgets\Tenant;
 
 use App\Exceptions\Entitlements\WorkspaceEntitlementBlockedException;
+use App\Filament\Pages\Reviews\CustomerReviewWorkspace;
 use App\Models\OperationRun;
 use App\Models\ReviewPack;
 use App\Models\Tenant;
@@ -80,6 +81,14 @@ public function generatePack(bool $includePii = true, bool $includeOperations =
             return;
         }
 
+        if ((bool) ($decision['is_warning'] ?? false) && is_string($decision['warning_reason'] ?? null)) {
+            Notification::make()
+                ->title('Review pack generation allowed with warning')
+                ->body($decision['warning_reason'])
+                ->warning()
+                ->send();
+        }
+
         $activeRun = $service->checkActiveRun($tenant)
             ? OperationRun::query()
                 ->where('tenant_id', (int) $tenant->getKey())
@@ -162,6 +171,9 @@ protected function getViewData(): array
         $generationBlockReason = is_string($generationEntitlement['block_reason'] ?? null)
             ? $generationEntitlement['block_reason']
             : null;
+        $generationWarningReason = is_string($generationEntitlement['warning_reason'] ?? null)
+            ? $generationEntitlement['warning_reason']
+            : null;
 
         $latestPack = ReviewPack::query()
             ->with(['tenantReview', 'operationRun'])
@@ -180,6 +192,8 @@ protected function getViewData(): array
                 'canManage' => $canManage,
                 'generationBlocked' => $generationBlocked,
                 'generationBlockReason' => $generationBlockReason,
+                'generationWarningReason' => $generationWarningReason,
+                'customerWorkspaceUrl' => $canView ? CustomerReviewWorkspace::tenantPrefilterUrl($tenant) : null,
                 'downloadUrl' => null,
                 'failedReason' => null,
                 'reviewUrl' => null,
@@ -230,6 +244,8 @@ protected function getViewData(): array
             'canManage' => $canManage,
             'generationBlocked' => $generationBlocked,
             'generationBlockReason' => $generationBlockReason,
+            'generationWarningReason' => $generationWarningReason,
+            'customerWorkspaceUrl' => $canView ? CustomerReviewWorkspace::tenantPrefilterUrl($tenant) : null,
             'downloadUrl' => $downloadUrl,
             'failedReason' => $failedReason,
             'failedReasonDetail' => $failedReasonDetail,
@@ -262,6 +278,8 @@ private function emptyState(): array
             'canManage' => false,
             'generationBlocked' => false,
             'generationBlockReason' => null,
+            'generationWarningReason' => null,
+            'customerWorkspaceUrl' => null,
             'downloadUrl' => null,
             'failedReason' => null,
             'failedReasonDetail' => null,

apps/platform/app/Http/Controllers/LocalizationController.php

@@ -0,0 +1,80 @@
+<?php
+
+declare(strict_types=1);
+
+namespace App\Http\Controllers;
+
+use App\Models\User;
+use App\Services\Localization\LocaleResolver;
+use Illuminate\Http\RedirectResponse;
+use Illuminate\Http\JsonResponse;
+use Illuminate\Http\Request;
+use Illuminate\Http\Response;
+use Illuminate\Support\Facades\App;
+use Illuminate\Validation\ValidationException;
+
+class LocalizationController extends Controller
+{
+    public function context(Request $request, LocaleResolver $resolver): JsonResponse
+    {
+        $plane = $request->query('plane');
+        $context = $request->attributes->get(LocaleResolver::REQUEST_ATTRIBUTE);
+
+        if (is_string($plane) && $plane !== '') {
+            $context = $resolver->resolve($request, $plane);
+        }
+
+        return response()->json(is_array($context) ? $context : $resolver->resolve($request));
+    }
+
+    public function updateOverride(Request $request): RedirectResponse
+    {
+        $locale = LocaleResolver::normalize($request->input('locale'));
+
+        if ($locale === null) {
+            throw ValidationException::withMessages([
+                'locale' => [__('localization.validation.unsupported_locale')],
+            ]);
+        }
+
+        $request->session()->put(LocaleResolver::SESSION_OVERRIDE_KEY, $locale);
+        App::setLocale($locale);
+
+        return back()->with('status', __('localization.notifications.locale_override_saved'));
+    }
+
+    public function clearOverride(Request $request, LocaleResolver $resolver): RedirectResponse
+    {
+        $request->session()->forget(LocaleResolver::SESSION_OVERRIDE_KEY);
+        App::setLocale($resolver->resolve($request)['locale']);
+
+        return back()->with('status', __('localization.notifications.locale_override_cleared'));
+    }
+
+    public function updateUserPreference(Request $request, LocaleResolver $resolver): RedirectResponse
+    {
+        $user = $request->user();
+
+        abort_unless($user instanceof User, Response::HTTP_NOT_FOUND);
+
+        $rawLocale = $request->input('preferred_locale');
+        $locale = $rawLocale === null || $rawLocale === ''
+            ? null
+            : LocaleResolver::normalize($rawLocale);
+
+        if ($rawLocale !== null && $rawLocale !== '' && $locale === null) {
+            throw ValidationException::withMessages([
+                'preferred_locale' => [__('localization.validation.unsupported_locale')],
+            ]);
+        }
+
+        $user->forceFill(['preferred_locale' => $locale])->save();
+        $user->refresh();
+
+        App::setLocale($resolver->resolve($request)['locale']);
+
+        return back()->with('status', $locale === null
+            ? __('localization.notifications.user_preference_cleared')
+            : __('localization.notifications.user_preference_saved'));
+    }
+}

apps/platform/app/Http/Controllers/ReviewPackDownloadController.php

@@ -4,7 +4,12 @@
 
 namespace App\Http\Controllers;
 
+use App\Models\Tenant;
 use App\Models\ReviewPack;
+use App\Models\User;
+use App\Services\Audit\WorkspaceAuditLogger;
+use App\Support\Audit\AuditActionId;
+use App\Support\Auth\Capabilities;
 use App\Support\ReviewPackStatus;
 use Illuminate\Http\Request;
 use Illuminate\Support\Facades\Storage;
@@ -15,6 +20,21 @@ class ReviewPackDownloadController extends Controller
 {
     public function __invoke(Request $request, ReviewPack $reviewPack): StreamedResponse
     {
+        $user = $request->user();
+        $tenant = $reviewPack->tenant;
+
+        if (! $user instanceof User || ! $tenant instanceof Tenant) {
+            throw new NotFoundHttpException;
+        }
+
+        if (! $user->canAccessTenant($tenant)) {
+            throw new NotFoundHttpException;
+        }
+
+        if (! $user->can(Capabilities::REVIEW_PACK_VIEW, $tenant)) {
+            abort(403);
+        }
+
         if ($reviewPack->status !== ReviewPackStatus::Ready->value) {
             throw new NotFoundHttpException;
         }
@@ -29,7 +49,26 @@ public function __invoke(Request $request, ReviewPack $reviewPack): StreamedResp
             throw new NotFoundHttpException;
         }
 
-        $tenant = $reviewPack->tenant;
+        app(WorkspaceAuditLogger::class)->log(
+            workspace: $tenant->workspace,
+            action: AuditActionId::ReviewPackDownloaded,
+            context: [
+                'metadata' => [
+                    'review_pack_id' => (int) $reviewPack->getKey(),
+                    'tenant_review_id' => $reviewPack->tenant_review_id !== null
+                        ? (int) $reviewPack->tenant_review_id
+                        : null,
+                    'source_surface' => (string) $request->query('source_surface', 'review_pack'),
+                ],
+            ],
+            actor: $user,
+            resourceType: 'review_pack',
+            resourceId: (string) $reviewPack->getKey(),
+            targetLabel: sprintf('Review pack #%d', (int) $reviewPack->getKey()),
+            tenant: $tenant,
+            operationRunId: $reviewPack->operation_run_id,
+        );
+
         $filename = sprintf(
             'review-pack-%s-%s.zip',
             $tenant?->external_id ?? 'unknown',

apps/platform/app/Http/Middleware/ApplyResolvedLocale.php

@@ -0,0 +1,29 @@
+<?php
+
+declare(strict_types=1);
+
+namespace App\Http\Middleware;
+
+use App\Services\Localization\LocaleResolver;
+use Closure;
+use Illuminate\Http\Request;
+use Illuminate\Support\Carbon;
+use Illuminate\Support\Facades\App;
+use Symfony\Component\HttpFoundation\Response;
+
+class ApplyResolvedLocale
+{
+    public function __construct(private LocaleResolver $resolver) {}
+
+    public function handle(Request $request, Closure $next, ?string $plane = null): Response
+    {
+        $context = $this->resolver->resolve($request, $plane);
+
+        App::setLocale($context['locale']);
+        Carbon::setLocale($context['locale']);
+
+        $request->attributes->set(LocaleResolver::REQUEST_ATTRIBUTE, $context);
+
+        return $next($request);
+    }
+}

apps/platform/app/Models/User.php

@@ -39,6 +39,7 @@ class User extends Authenticatable implements FilamentUser, HasDefaultTenant, Ha
         'password',
         'entra_tenant_id',
         'entra_object_id',
+        'preferred_locale',
     ];
 
     /**

apps/platform/app/Providers/Filament/AdminPanelProvider.php

@@ -7,11 +7,13 @@
 use App\Filament\Pages\ChooseWorkspace;
 use App\Filament\Pages\Findings\FindingsHygieneReport;
 use App\Filament\Pages\Findings\FindingsIntakeQueue;
+use App\Filament\Pages\Governance\GovernanceInbox;
 use App\Filament\Pages\Findings\MyFindingsInbox;
 use App\Filament\Pages\InventoryCoverage;
 use App\Filament\Pages\Monitoring\FindingExceptionsQueue;
 use App\Filament\Pages\NoAccess;
 use App\Filament\Pages\Reviews\ReviewRegister;
+use App\Filament\Pages\Reviews\CustomerReviewWorkspace;
 use App\Filament\Pages\Settings\WorkspaceSettings;
 use App\Filament\Pages\TenantRequiredPermissions;
 use App\Filament\Pages\WorkspaceOverview;
@@ -77,16 +79,16 @@ public function panel(Panel $panel): Panel
             ])
             ->navigationItems([
                 WorkspaceOverview::navigationItem(),
-                NavigationItem::make('Integrations')
+                NavigationItem::make(fn (): string => __('localization.navigation.integrations'))
                     ->url(fn (): string => route('filament.admin.resources.provider-connections.index'))
                     ->icon('heroicon-o-link')
-                    ->group('Settings')
+                    ->group(fn (): string => __('localization.navigation.settings'))
                     ->sort(15)
                     ->visible(fn (): bool => ProviderConnectionResource::canViewAny()),
-                NavigationItem::make('Settings')
+                NavigationItem::make(fn (): string => __('localization.navigation.settings'))
                     ->url(fn (): string => WorkspaceSettings::getUrl(panel: 'admin'))
                     ->icon('heroicon-o-cog-6-tooth')
-                    ->group('Settings')
+                    ->group(fn (): string => __('localization.navigation.settings'))
                     ->sort(20)
                     ->visible(function (): bool {
                         $user = auth()->user();
@@ -113,12 +115,12 @@ public function panel(Panel $panel): Panel
                         return $resolver->isMember($user, $workspace)
                             && $resolver->can($user, $workspace, Capabilities::WORKSPACE_SETTINGS_VIEW);
                     }),
-                NavigationItem::make('Manage workspaces')
+                NavigationItem::make(fn (): string => __('localization.navigation.manage_workspaces'))
                     ->url(function (): string {
                         return route('filament.admin.resources.workspaces.index');
                     })
                     ->icon('heroicon-o-squares-2x2')
-                    ->group('Settings')
+                    ->group(fn (): string => __('localization.navigation.settings'))
                     ->sort(10)
                     ->visible(function (): bool {
                         $user = auth()->user();
@@ -134,15 +136,15 @@ public function panel(Panel $panel): Panel
                             ->whereIn('role', $roles)
                             ->exists();
                     }),
-                NavigationItem::make('Operations')
+                NavigationItem::make(fn (): string => __('localization.navigation.operations'))
                     ->url(fn (): string => route('admin.operations.index'))
                     ->icon('heroicon-o-queue-list')
-                    ->group('Monitoring')
+                    ->group(fn (): string => __('localization.navigation.monitoring'))
                     ->sort(10),
-                NavigationItem::make('Audit Log')
+                NavigationItem::make(fn (): string => __('localization.navigation.audit_log'))
                     ->url(fn (): string => route('admin.monitoring.audit-log'))
                     ->icon('heroicon-o-clipboard-document-list')
-                    ->group('Monitoring')
+                    ->group(fn (): string => __('localization.navigation.monitoring'))
                     ->sort(30),
             ])
             ->renderHook(
@@ -179,10 +181,12 @@ public function panel(Panel $panel): Panel
                 InventoryCoverage::class,
                 TenantRequiredPermissions::class,
                 WorkspaceSettings::class,
+                GovernanceInbox::class,
                 FindingsHygieneReport::class,
                 FindingsIntakeQueue::class,
                 MyFindingsInbox::class,
                 FindingExceptionsQueue::class,
+                CustomerReviewWorkspace::class,
                 ReviewRegister::class,
             ])
             ->widgets([
@@ -206,6 +210,7 @@ public function panel(Panel $panel): Panel
                 DisableBladeIconComponents::class,
                 DispatchServingFilamentEvent::class,
             ])
+            ->middleware(['apply-resolved-locale:admin'], isPersistent: true)
             ->authMiddleware([
                 Authenticate::class,
             ]);

apps/platform/app/Providers/Filament/SystemPanelProvider.php

@@ -42,6 +42,14 @@ public function panel(Panel $panel): Panel
                 PanelsRenderHook::BODY_START,
                 fn () => view('filament.system.components.break-glass-banner')->render(),
             )
+            ->renderHook(
+                PanelsRenderHook::TOPBAR_START,
+                fn () => view('filament.partials.locale-switcher', [
+                    'plane' => 'system',
+                    'showPreference' => false,
+                    'embedded' => false,
+                ])->render(),
+            )
             ->discoverPages(in: app_path('Filament/System/Pages'), for: 'App\\Filament\\System\\Pages')
             ->pages([
                 Dashboard::class,
@@ -59,6 +67,7 @@ public function panel(Panel $panel): Panel
                 DisableBladeIconComponents::class,
                 DispatchServingFilamentEvent::class,
             ])
+            ->middleware(['apply-resolved-locale:system'], isPersistent: true)
             ->authMiddleware([
                 Authenticate::class,
                 'ensure-platform-capability:'.PlatformCapabilities::ACCESS_SYSTEM_PANEL,

apps/platform/app/Providers/Filament/TenantPanelProvider.php

@@ -50,20 +50,20 @@ public function panel(Panel $panel): Panel
                 'primary' => Color::Indigo,
             ])
             ->navigationItems([
-                NavigationItem::make(OperationRunLinks::collectionLabel())
+                NavigationItem::make(fn (): string => __('localization.navigation.operations'))
                     ->url(fn (): string => route('admin.operations.index'))
                     ->icon('heroicon-o-queue-list')
-                    ->group('Monitoring')
+                    ->group(fn (): string => __('localization.navigation.monitoring'))
                     ->sort(10),
-                NavigationItem::make('Alerts')
+                NavigationItem::make(fn (): string => __('localization.navigation.alerts'))
                     ->url(fn (): string => url('/admin/alerts'))
                     ->icon('heroicon-o-bell-alert')
-                    ->group('Monitoring')
+                    ->group(fn (): string => __('localization.navigation.monitoring'))
                     ->sort(20),
-                NavigationItem::make('Audit Log')
+                NavigationItem::make(fn (): string => __('localization.navigation.audit_log'))
                     ->url(fn (): string => route('admin.monitoring.audit-log'))
                     ->icon('heroicon-o-clipboard-document-list')
-                    ->group('Monitoring')
+                    ->group(fn (): string => __('localization.navigation.monitoring'))
                     ->sort(30),
             ])
             ->renderHook(
@@ -111,6 +111,7 @@ public function panel(Panel $panel): Panel
                 DisableBladeIconComponents::class,
                 DispatchServingFilamentEvent::class,
             ])
+            ->middleware(['apply-resolved-locale:tenant'], isPersistent: true)
             ->authMiddleware([
                 Authenticate::class,
             ]);

apps/platform/app/Services/Entitlements/WorkspaceCommercialLifecycleResolver.php

@@ -0,0 +1,410 @@
+<?php
+
+declare(strict_types=1);
+
+namespace App\Services\Entitlements;
+
+use App\Models\AuditLog;
+use App\Models\Tenant;
+use App\Models\Workspace;
+use App\Models\WorkspaceSetting;
+use App\Services\Settings\SettingsResolver;
+use App\Support\Audit\AuditActionId;
+use Carbon\CarbonInterface;
+
+final class WorkspaceCommercialLifecycleResolver
+{
+    public const SETTING_DOMAIN = WorkspaceEntitlementResolver::SETTING_DOMAIN;
+
+    public const SETTING_COMMERCIAL_LIFECYCLE_STATE = 'commercial_lifecycle_state';
+
+    public const SETTING_COMMERCIAL_LIFECYCLE_REASON = 'commercial_lifecycle_reason';
+
+    public const STATE_TRIAL = 'trial';
+
+    public const STATE_GRACE = 'grace';
+
+    public const STATE_ACTIVE_PAID = 'active_paid';
+
+    public const STATE_SUSPENDED_READ_ONLY = 'suspended_read_only';
+
+    public const SOURCE_DEFAULT_ACTIVE_PAID = 'default_active_paid';
+
+    public const SOURCE_WORKSPACE_SETTING = 'workspace_setting';
+
+    public const ACTION_MANAGED_TENANT_ACTIVATION = 'managed_tenant_activation';
+
+    public const ACTION_REVIEW_PACK_START = 'review_pack_start';
+
+    public const ACTION_REVIEW_HISTORY_READ = 'review_history_read';
+
+    public const ACTION_EVIDENCE_READ = 'evidence_read';
+
+    public const ACTION_GENERATED_PACK_READ = 'generated_pack_read';
+
+    public const OUTCOME_ALLOW = 'allow';
+
+    public const OUTCOME_WARN = 'warn';
+
+    public const OUTCOME_BLOCK = 'block';
+
+    public const OUTCOME_ALLOW_READ_ONLY = 'allow_read_only';
+
+    public const REASON_FAMILY_ENTITLEMENT_SUBSTRATE = 'entitlement_substrate';
+
+    public const REASON_FAMILY_COMMERCIAL_LIFECYCLE = 'commercial_lifecycle';
+
+    public function __construct(
+        private readonly SettingsResolver $settingsResolver,
+        private readonly WorkspaceEntitlementResolver $workspaceEntitlementResolver,
+    ) {}
+
+    /**
+     * @return list<string>
+     */
+    public static function stateIds(): array
+    {
+        return [
+            self::STATE_TRIAL,
+            self::STATE_GRACE,
+            self::STATE_ACTIVE_PAID,
+            self::STATE_SUSPENDED_READ_ONLY,
+        ];
+    }
+
+    /**
+     * @return array<string, string>
+     */
+    public static function stateLabels(): array
+    {
+        return [
+            self::STATE_TRIAL => 'Trial',
+            self::STATE_GRACE => 'Grace',
+            self::STATE_ACTIVE_PAID => 'Active paid',
+            self::STATE_SUSPENDED_READ_ONLY => 'Suspended / read-only',
+        ];
+    }
+
+    /**
+     * @return array<string, string>
+     */
+    public static function stateDescriptions(): array
+    {
+        return [
+            self::STATE_TRIAL => 'Expansion and review-pack starts are available while the workspace is in trial.',
+            self::STATE_GRACE => 'New managed-tenant activation is frozen, but review-pack starts remain available with a warning.',
+            self::STATE_ACTIVE_PAID => 'Expansion and review-pack starts are available for the active paid workspace.',
+            self::STATE_SUSPENDED_READ_ONLY => 'New activation and review-pack starts are blocked while existing review, evidence, and generated-pack access remains read-only.',
+        ];
+    }
+
+    /**
+     * @return array<string, mixed>
+     */
+    public function summary(Workspace $workspace): array
+    {
+        $lifecycle = $this->resolve($workspace);
+
+        return $lifecycle + [
+            'entitlement_summary' => $this->workspaceEntitlementResolver->summary($workspace),
+            'action_decisions' => [
+                self::ACTION_MANAGED_TENANT_ACTIVATION => $this->actionDecision($workspace, self::ACTION_MANAGED_TENANT_ACTIVATION, $lifecycle),
+                self::ACTION_REVIEW_PACK_START => $this->actionDecision($workspace, self::ACTION_REVIEW_PACK_START, $lifecycle),
+                self::ACTION_REVIEW_HISTORY_READ => $this->actionDecision($workspace, self::ACTION_REVIEW_HISTORY_READ, $lifecycle),
+                self::ACTION_EVIDENCE_READ => $this->actionDecision($workspace, self::ACTION_EVIDENCE_READ, $lifecycle),
+                self::ACTION_GENERATED_PACK_READ => $this->actionDecision($workspace, self::ACTION_GENERATED_PACK_READ, $lifecycle),
+            ],
+        ];
+    }
+
+    /**
+     * @return array{
+     *     workspace_id: int,
+     *     state: string,
+     *     state_label: string,
+     *     source: string,
+     *     source_label: string,
+     *     rationale: string|null,
+     *     description: string,
+     *     last_changed_at: CarbonInterface|null,
+     *     last_changed_by: string|null
+     * }
+     */
+    public function resolve(Workspace $workspace): array
+    {
+        $stateSetting = $this->settingsResolver->resolveDetailed(
+            workspace: $workspace,
+            domain: self::SETTING_DOMAIN,
+            key: self::SETTING_COMMERCIAL_LIFECYCLE_STATE,
+        );
+
+        $rawState = is_string($stateSetting['value'] ?? null)
+            ? strtolower(trim((string) $stateSetting['value']))
+            : null;
+
+        $state = in_array($rawState, self::stateIds(), true)
+            ? $rawState
+            : self::STATE_ACTIVE_PAID;
+
+        $source = ($stateSetting['source'] ?? null) === 'workspace_override' && $rawState !== null
+            ? self::SOURCE_WORKSPACE_SETTING
+            : self::SOURCE_DEFAULT_ACTIVE_PAID;
+
+        $rationale = $this->settingsResolver->resolveValue(
+            workspace: $workspace,
+            domain: self::SETTING_DOMAIN,
+            key: self::SETTING_COMMERCIAL_LIFECYCLE_REASON,
+        );
+
+        $labels = self::stateLabels();
+        $descriptions = self::stateDescriptions();
+        $lastChanged = $this->lastChangedMetadata($workspace);
+
+        return [
+            'workspace_id' => (int) $workspace->getKey(),
+            'state' => $state,
+            'state_label' => $labels[$state],
+            'source' => $source,
+            'source_label' => $source === self::SOURCE_WORKSPACE_SETTING
+                ? 'workspace setting'
+                : 'default active paid',
+            'rationale' => is_string($rationale) && trim($rationale) !== '' ? trim($rationale) : null,
+            'description' => $descriptions[$state],
+            'last_changed_at' => $lastChanged['last_changed_at'],
+            'last_changed_by' => $lastChanged['last_changed_by'],
+        ];
+    }
+
+    /**
+     * @param  array<string, mixed>|null  $lifecycle
+     * @return array<string, mixed>
+     */
+    public function actionDecision(Workspace $workspace, string $actionKey, ?array $lifecycle = null): array
+    {
+        $lifecycle ??= $this->resolve($workspace);
+
+        return match ($actionKey) {
+            self::ACTION_MANAGED_TENANT_ACTIVATION => $this->managedTenantActivationDecision($workspace, $lifecycle),
+            self::ACTION_REVIEW_PACK_START => $this->reviewPackStartDecision($workspace, $lifecycle),
+            self::ACTION_REVIEW_HISTORY_READ,
+            self::ACTION_EVIDENCE_READ,
+            self::ACTION_GENERATED_PACK_READ => $this->readOnlyDecision($actionKey, $lifecycle),
+            default => throw new \InvalidArgumentException(sprintf('Unknown commercial lifecycle action key: %s', $actionKey)),
+        };
+    }
+
+    /**
+     * @return array<string, mixed>
+     */
+    public function reviewPackStartDecisionForTenant(Tenant $tenant): array
+    {
+        $tenant->loadMissing('workspace');
+
+        return $this->actionDecision($tenant->workspace, self::ACTION_REVIEW_PACK_START);
+    }
+
+    /**
+     * @param  array<string, mixed>  $lifecycle
+     * @return array<string, mixed>
+     */
+    private function managedTenantActivationDecision(Workspace $workspace, array $lifecycle): array
+    {
+        $substrateDecision = $this->workspaceEntitlementResolver->resolve(
+            $workspace,
+            WorkspaceEntitlementResolver::KEY_MANAGED_TENANT_ACTIVATION_LIMIT,
+        );
+
+        if ((bool) ($substrateDecision['is_blocked'] ?? false)) {
+            return $this->decision(
+                lifecycle: $lifecycle,
+                actionKey: self::ACTION_MANAGED_TENANT_ACTIVATION,
+                outcome: self::OUTCOME_BLOCK,
+                reasonFamily: self::REASON_FAMILY_ENTITLEMENT_SUBSTRATE,
+                message: (string) ($substrateDecision['block_reason'] ?? 'Workspace entitlement currently blocks managed tenant activation.'),
+                substrateDecision: $substrateDecision,
+            );
+        }
+
+        return match ($lifecycle['state']) {
+            self::STATE_GRACE => $this->decision(
+                lifecycle: $lifecycle,
+                actionKey: self::ACTION_MANAGED_TENANT_ACTIVATION,
+                outcome: self::OUTCOME_BLOCK,
+                reasonFamily: self::REASON_FAMILY_COMMERCIAL_LIFECYCLE,
+                message: 'New managed-tenant activation is frozen while this workspace is in grace.',
+                substrateDecision: $substrateDecision,
+            ),
+            self::STATE_SUSPENDED_READ_ONLY => $this->decision(
+                lifecycle: $lifecycle,
+                actionKey: self::ACTION_MANAGED_TENANT_ACTIVATION,
+                outcome: self::OUTCOME_BLOCK,
+                reasonFamily: self::REASON_FAMILY_COMMERCIAL_LIFECYCLE,
+                message: 'This workspace is suspended / read-only. New managed-tenant activation is blocked, but existing review and evidence history remains available.',
+                substrateDecision: $substrateDecision,
+            ),
+            default => $this->decision(
+                lifecycle: $lifecycle,
+                actionKey: self::ACTION_MANAGED_TENANT_ACTIVATION,
+                outcome: self::OUTCOME_ALLOW,
+                reasonFamily: null,
+                message: 'Managed-tenant activation is available for this workspace commercial state.',
+                substrateDecision: $substrateDecision,
+            ),
+        };
+    }
+
+    /**
+     * @param  array<string, mixed>  $lifecycle
+     * @return array<string, mixed>
+     */
+    private function reviewPackStartDecision(Workspace $workspace, array $lifecycle): array
+    {
+        $substrateDecision = $this->workspaceEntitlementResolver->resolve(
+            $workspace,
+            WorkspaceEntitlementResolver::KEY_REVIEW_PACK_GENERATION_ENABLED,
+        );
+
+        if ((bool) ($substrateDecision['is_blocked'] ?? false)) {
+            return $this->decision(
+                lifecycle: $lifecycle,
+                actionKey: self::ACTION_REVIEW_PACK_START,
+                outcome: self::OUTCOME_BLOCK,
+                reasonFamily: self::REASON_FAMILY_ENTITLEMENT_SUBSTRATE,
+                message: (string) ($substrateDecision['block_reason'] ?? 'Workspace entitlement currently blocks review pack generation.'),
+                substrateDecision: $substrateDecision,
+            );
+        }
+
+        return match ($lifecycle['state']) {
+            self::STATE_GRACE => $this->decision(
+                lifecycle: $lifecycle,
+                actionKey: self::ACTION_REVIEW_PACK_START,
+                outcome: self::OUTCOME_WARN,
+                reasonFamily: self::REASON_FAMILY_COMMERCIAL_LIFECYCLE,
+                message: 'Workspace is in grace. Review-pack starts remain available, but managed-tenant expansion is frozen.',
+                substrateDecision: $substrateDecision,
+            ),
+            self::STATE_SUSPENDED_READ_ONLY => $this->decision(
+                lifecycle: $lifecycle,
+                actionKey: self::ACTION_REVIEW_PACK_START,
+                outcome: self::OUTCOME_BLOCK,
+                reasonFamily: self::REASON_FAMILY_COMMERCIAL_LIFECYCLE,
+                message: 'This workspace is suspended / read-only. New review-pack starts are blocked, but existing review packs, evidence, and review history remain available.',
+                substrateDecision: $substrateDecision,
+            ),
+            default => $this->decision(
+                lifecycle: $lifecycle,
+                actionKey: self::ACTION_REVIEW_PACK_START,
+                outcome: self::OUTCOME_ALLOW,
+                reasonFamily: null,
+                message: 'Review-pack starts are available for this workspace commercial state.',
+                substrateDecision: $substrateDecision,
+            ),
+        };
+    }
+
+    /**
+     * @param  array<string, mixed>  $lifecycle
+     * @return array<string, mixed>
+     */
+    private function readOnlyDecision(string $actionKey, array $lifecycle): array
+    {
+        if (($lifecycle['state'] ?? null) === self::STATE_SUSPENDED_READ_ONLY) {
+            return $this->decision(
+                lifecycle: $lifecycle,
+                actionKey: $actionKey,
+                outcome: self::OUTCOME_ALLOW_READ_ONLY,
+                reasonFamily: self::REASON_FAMILY_COMMERCIAL_LIFECYCLE,
+                message: 'Suspended / read-only workspaces keep existing review, evidence, and generated-pack consumption available under current RBAC.',
+                substrateDecision: null,
+            );
+        }
+
+        return $this->decision(
+            lifecycle: $lifecycle,
+            actionKey: $actionKey,
+            outcome: self::OUTCOME_ALLOW,
+            reasonFamily: null,
+            message: 'Read-only history remains available under current RBAC.',
+            substrateDecision: null,
+        );
+    }
+
+    /**
+     * @param  array<string, mixed>  $lifecycle
+     * @param  array<string, mixed>|null  $substrateDecision
+     * @return array<string, mixed>
+     */
+    private function decision(
+        array $lifecycle,
+        string $actionKey,
+        string $outcome,
+        ?string $reasonFamily,
+        string $message,
+        ?array $substrateDecision,
+    ): array {
+        return [
+            'workspace_id' => (int) ($lifecycle['workspace_id'] ?? 0),
+            'action_key' => $actionKey,
+            'outcome' => $outcome,
+            'is_blocked' => $outcome === self::OUTCOME_BLOCK,
+            'is_warning' => $outcome === self::OUTCOME_WARN,
+            'block_reason' => $outcome === self::OUTCOME_BLOCK ? $message : null,
+            'warning_reason' => $outcome === self::OUTCOME_WARN ? $message : null,
+            'message' => $message,
+            'reason_family' => $reasonFamily,
+            'state' => (string) $lifecycle['state'],
+            'state_label' => (string) $lifecycle['state_label'],
+            'source' => (string) $lifecycle['source'],
+            'source_label' => (string) $lifecycle['source_label'],
+            'rationale' => $lifecycle['rationale'] ?? null,
+            'entitlement_decision' => $substrateDecision,
+        ];
+    }
+
+    /**
+     * @return array{last_changed_at: CarbonInterface|null, last_changed_by: string|null}
+     */
+    private function lastChangedMetadata(Workspace $workspace): array
+    {
+        $audit = AuditLog::query()
+            ->where('workspace_id', (int) $workspace->getKey())
+            ->where('action', AuditActionId::WorkspaceSettingUpdated->value)
+            ->where('resource_type', 'workspace_setting')
+            ->where('resource_id', self::SETTING_DOMAIN.'.'.self::SETTING_COMMERCIAL_LIFECYCLE_STATE)
+            ->latest('recorded_at')
+            ->latest('id')
+            ->first();
+
+        if ($audit instanceof AuditLog) {
+            return [
+                'last_changed_at' => $audit->recorded_at,
+                'last_changed_by' => $audit->actorDisplayLabel(),
+            ];
+        }
+
+        $record = WorkspaceSetting::query()
+            ->where('workspace_id', (int) $workspace->getKey())
+            ->where('domain', self::SETTING_DOMAIN)
+            ->whereIn('key', [
+                self::SETTING_COMMERCIAL_LIFECYCLE_STATE,
+                self::SETTING_COMMERCIAL_LIFECYCLE_REASON,
+            ])
+            ->with('updatedByUser:id,name')
+            ->latest('updated_at')
+            ->latest('id')
+            ->first();
+
+        if (! $record instanceof WorkspaceSetting) {
+            return [
+                'last_changed_at' => null,
+                'last_changed_by' => null,
+            ];
+        }
+
+        return [
+            'last_changed_at' => $record->updated_at,
+            'last_changed_by' => $record->updatedByUser?->name,
+        ];
+    }
+}

apps/platform/app/Services/Localization/LocaleResolver.php

@@ -0,0 +1,215 @@
+<?php
+
+declare(strict_types=1);
+
+namespace App\Services\Localization;
+
+use App\Models\User;
+use App\Models\Workspace;
+use App\Services\Settings\SettingsResolver;
+use App\Support\Workspaces\WorkspaceContext;
+use Illuminate\Http\Request;
+
+class LocaleResolver
+{
+    public const SESSION_OVERRIDE_KEY = 'tenantpilot.locale_override';
+
+    public const REQUEST_ATTRIBUTE = 'tenantpilot.resolved_locale';
+
+    public const SETTING_DOMAIN = 'localization';
+
+    public const SETTING_DEFAULT_LOCALE = 'default_locale';
+
+    public const SOURCE_EXPLICIT_OVERRIDE = 'explicit_override';
+
+    public const SOURCE_USER_PREFERENCE = 'user_preference';
+
+    public const SOURCE_WORKSPACE_DEFAULT = 'workspace_default';
+
+    public const SOURCE_SYSTEM_DEFAULT = 'system_default';
+
+    /**
+     * @var list<string>
+     */
+    private const SUPPORTED_LOCALES = ['en', 'de'];
+
+    public function __construct(
+        private SettingsResolver $settingsResolver,
+        private WorkspaceContext $workspaceContext,
+    ) {}
+
+    /**
+     * @return list<string>
+     */
+    public static function supportedLocales(): array
+    {
+        return self::SUPPORTED_LOCALES;
+    }
+
+    /**
+     * @return array<string, string>
+     */
+    public static function localeOptions(): array
+    {
+        return [
+            'en' => __('localization.locales.en'),
+            'de' => __('localization.locales.de'),
+        ];
+    }
+
+    public static function isSupported(mixed $locale): bool
+    {
+        return self::normalize($locale) !== null;
+    }
+
+    public static function normalize(mixed $locale): ?string
+    {
+        if (! is_string($locale)) {
+            return null;
+        }
+
+        $normalized = strtolower(trim($locale));
+
+        return in_array($normalized, self::SUPPORTED_LOCALES, true) ? $normalized : null;
+    }
+
+    /**
+     * @return array{
+     *     locale: string,
+     *     source: string,
+     *     fallback_locale: string,
+     *     user_preference_locale: ?string,
+     *     workspace_default_locale: ?string,
+     *     machine_artifacts_invariant: true
+     * }
+     */
+    public function resolve(Request $request, ?string $plane = null): array
+    {
+        $plane = $this->normalizePlane($plane, $request);
+
+        $explicitOverride = $this->explicitOverride($request);
+        $systemDefault = (string) config('app.fallback_locale', 'en');
+
+        if ($plane === 'system') {
+            return $this->resolveFromSources(
+                explicitOverride: $explicitOverride,
+                userPreference: null,
+                workspaceDefault: null,
+                systemDefault: $systemDefault,
+                includeUserPreference: false,
+                includeWorkspaceDefault: false,
+            );
+        }
+
+        $user = $request->user();
+        $userPreference = $user instanceof User ? $user->preferred_locale : null;
+        $workspaceDefault = $this->workspaceDefault($request);
+
+        return $this->resolveFromSources(
+            explicitOverride: $explicitOverride,
+            userPreference: $userPreference,
+            workspaceDefault: $workspaceDefault,
+            systemDefault: $systemDefault,
+            includeUserPreference: true,
+            includeWorkspaceDefault: true,
+        );
+    }
+
+    /**
+     * @return array{
+     *     locale: string,
+     *     source: string,
+     *     fallback_locale: string,
+     *     user_preference_locale: ?string,
+     *     workspace_default_locale: ?string,
+     *     machine_artifacts_invariant: true
+     * }
+     */
+    public function resolveFromSources(
+        mixed $explicitOverride,
+        mixed $userPreference,
+        mixed $workspaceDefault,
+        mixed $systemDefault,
+        bool $includeUserPreference = true,
+        bool $includeWorkspaceDefault = true,
+    ): array {
+        $fallbackLocale = self::normalize(config('app.fallback_locale', 'en')) ?? 'en';
+
+        $candidates = [
+            self::SOURCE_EXPLICIT_OVERRIDE => self::normalize($explicitOverride),
+        ];
+
+        if ($includeUserPreference) {
+            $candidates[self::SOURCE_USER_PREFERENCE] = self::normalize($userPreference);
+        }
+
+        if ($includeWorkspaceDefault) {
+            $candidates[self::SOURCE_WORKSPACE_DEFAULT] = self::normalize($workspaceDefault);
+        }
+
+        $candidates[self::SOURCE_SYSTEM_DEFAULT] = self::normalize($systemDefault) ?? $fallbackLocale;
+
+        foreach ($candidates as $source => $locale) {
+            if ($locale !== null) {
+                return [
+                    'locale' => $locale,
+                    'source' => $source,
+                    'fallback_locale' => $fallbackLocale,
+                    'user_preference_locale' => $includeUserPreference ? self::normalize($userPreference) : null,
+                    'workspace_default_locale' => $includeWorkspaceDefault ? self::normalize($workspaceDefault) : null,
+                    'machine_artifacts_invariant' => true,
+                ];
+            }
+        }
+
+        return [
+            'locale' => $fallbackLocale,
+            'source' => self::SOURCE_SYSTEM_DEFAULT,
+            'fallback_locale' => $fallbackLocale,
+            'user_preference_locale' => $includeUserPreference ? self::normalize($userPreference) : null,
+            'workspace_default_locale' => $includeWorkspaceDefault ? self::normalize($workspaceDefault) : null,
+            'machine_artifacts_invariant' => true,
+        ];
+    }
+
+    private function explicitOverride(Request $request): ?string
+    {
+        $queryLocale = self::normalize($request->query('locale'));
+
+        if ($queryLocale !== null) {
+            return $queryLocale;
+        }
+
+        if (! $request->hasSession()) {
+            return null;
+        }
+
+        return self::normalize($request->session()->get(self::SESSION_OVERRIDE_KEY));
+    }
+
+    private function workspaceDefault(Request $request): ?string
+    {
+        $workspace = $this->workspaceContext->currentWorkspace($request);
+
+        if (! $workspace instanceof Workspace) {
+            return null;
+        }
+
+        return self::normalize($this->settingsResolver->resolveValue(
+            workspace: $workspace,
+            domain: self::SETTING_DOMAIN,
+            key: self::SETTING_DEFAULT_LOCALE,
+        ));
+    }
+
+    private function normalizePlane(?string $plane, Request $request): string
+    {
+        $plane = strtolower(trim((string) $plane));
+
+        if (in_array($plane, ['admin', 'tenant', 'system'], true)) {
+            return $plane;
+        }
+
+        return $request->is('system', 'system/*') ? 'system' : 'admin';
+    }
+}

apps/platform/app/Services/ReviewPackService.php

@@ -14,7 +14,7 @@
 use App\Models\TenantReview;
 use App\Models\User;
 use App\Services\Audit\WorkspaceAuditLogger;
-use App\Services\Entitlements\WorkspaceEntitlementResolver;
+use App\Services\Entitlements\WorkspaceCommercialLifecycleResolver;
 use App\Services\Evidence\EvidenceResolutionRequest;
 use App\Services\Evidence\EvidenceSnapshotResolver;
 use App\Support\Audit\AuditActionId;
@@ -30,7 +30,7 @@ public function __construct(
         private OperationRunService $operationRunService,
         private EvidenceSnapshotResolver $snapshotResolver,
         private WorkspaceAuditLogger $auditLogger,
-        private WorkspaceEntitlementResolver $workspaceEntitlementResolver,
+        private WorkspaceCommercialLifecycleResolver $workspaceCommercialLifecycleResolver,
         private ProductTelemetryRecorder $productTelemetryRecorder,
     ) {}
 
@@ -234,14 +234,16 @@ public function computeFingerprint(Tenant $tenant, array $options): string
 
     /**
      * Generate a signed download URL for a review pack.
+     *
+     * @param  array<string, scalar|null>  $parameters
      */
-    public function generateDownloadUrl(ReviewPack $pack): string
+    public function generateDownloadUrl(ReviewPack $pack, array $parameters = []): string
     {
         $ttlMinutes = (int) config('tenantpilot.review_pack.download_url_ttl_minutes', 60);
 
         return URL::signedRoute(
             'admin.review-packs.download',
-            ['reviewPack' => $pack->getKey()],
+            array_merge(['reviewPack' => $pack->getKey()], $parameters),
             now()->addMinutes($ttlMinutes),
         );
     }
@@ -251,10 +253,22 @@ public function generateDownloadUrl(ReviewPack $pack): string
      */
     public function reviewPackGenerationDecisionForTenant(Tenant $tenant): array
     {
-        return $this->workspaceEntitlementResolver->resolve(
+        $tenant->loadMissing('workspace');
+        $decision = $this->workspaceCommercialLifecycleResolver->actionDecision(
             $tenant->workspace,
-            WorkspaceEntitlementResolver::KEY_REVIEW_PACK_GENERATION_ENABLED,
+            WorkspaceCommercialLifecycleResolver::ACTION_REVIEW_PACK_START,
         );
+
+        $entitlementDecision = is_array($decision['entitlement_decision'] ?? null)
+            ? $decision['entitlement_decision']
+            : [];
+
+        return $decision + [
+            'effective_value' => $entitlementDecision['effective_value'] ?? null,
+            'source' => $decision['source'] ?? null,
+            'current_usage' => $entitlementDecision['current_usage'] ?? null,
+            'remaining_capacity' => $entitlementDecision['remaining_capacity'] ?? null,
+        ];
     }
 
     private function recordReviewPackRequestTelemetry(ReviewPack $reviewPack, User $user, string $sourceSurface): void

apps/platform/app/Services/Settings/SettingsWriter.php

@@ -4,6 +4,7 @@
 
 namespace App\Services\Settings;
 
+use App\Models\PlatformUser;
 use App\Models\Tenant;
 use App\Models\TenantSetting;
 use App\Models\User;
@@ -11,11 +12,14 @@
 use App\Models\WorkspaceSetting;
 use App\Services\Audit\WorkspaceAuditLogger;
 use App\Services\Auth\WorkspaceCapabilityResolver;
+use App\Services\Entitlements\WorkspaceCommercialLifecycleResolver;
 use App\Support\Audit\AuditActionId;
 use App\Support\Auth\Capabilities;
+use App\Support\Auth\PlatformCapabilities;
 use App\Support\Settings\SettingDefinition;
 use App\Support\Settings\SettingsRegistry;
 use Illuminate\Auth\Access\AuthorizationException;
+use Illuminate\Support\Facades\DB;
 use Illuminate\Support\Facades\Validator;
 use Illuminate\Validation\ValidationException;
 use Symfony\Component\HttpKernel\Exception\NotFoundHttpException;
@@ -33,27 +37,7 @@ public function updateWorkspaceSetting(User $actor, Workspace $workspace, string
     {
         $this->authorizeManage($actor, $workspace);
 
-        $definition = $this->requireDefinition($domain, $key);
-        $normalizedValue = $this->validatedValue($definition, $value);
-
-        $existing = WorkspaceSetting::query()
-            ->where('workspace_id', (int) $workspace->getKey())
-            ->where('domain', $domain)
-            ->where('key', $key)
-            ->first();
-
-        $beforeValue = $existing instanceof WorkspaceSetting
-            ? $this->decodeStoredValue($existing->getAttribute('value'))
-            : null;
-
-        $setting = WorkspaceSetting::query()->updateOrCreate([
-            'workspace_id' => (int) $workspace->getKey(),
-            'domain' => $domain,
-            'key' => $key,
-        ], [
-            'value' => $normalizedValue,
-            'updated_by_user_id' => (int) $actor->getKey(),
-        ]);
+        $result = $this->persistWorkspaceSetting($workspace, $domain, $key, $value, (int) $actor->getKey());
 
         $this->resolver->clearCache();
 
@@ -67,7 +51,7 @@ public function updateWorkspaceSetting(User $actor, Workspace $workspace, string
                     'scope' => 'workspace',
                     'domain' => $domain,
                     'key' => $key,
-                    'before_value' => $beforeValue,
+                    'before_value' => $result['before_value'],
                     'after_value' => $afterValue,
                 ],
             ],
@@ -76,7 +60,79 @@ public function updateWorkspaceSetting(User $actor, Workspace $workspace, string
             resourceId: $domain.'.'.$key,
         );
 
-        return $setting;
+        return $result['setting'];
+    }
+
+    public function updateWorkspaceCommercialLifecycle(
+        PlatformUser $actor,
+        Workspace $workspace,
+        string $state,
+        string $reason,
+    ): void {
+        $state = strtolower(trim($state));
+        $reason = trim($reason);
+
+        if (! $actor->hasCapability(PlatformCapabilities::COMMERCIAL_LIFECYCLE_MANAGE)) {
+            throw new AuthorizationException('Missing commercial lifecycle manage capability.');
+        }
+
+        if ($reason === '') {
+            throw ValidationException::withMessages([
+                'reason' => ['A rationale is required when changing commercial lifecycle state.'],
+            ]);
+        }
+
+        DB::transaction(function () use ($actor, $workspace, $state, $reason): void {
+            $stateResult = $this->persistWorkspaceSetting(
+                workspace: $workspace,
+                domain: WorkspaceCommercialLifecycleResolver::SETTING_DOMAIN,
+                key: WorkspaceCommercialLifecycleResolver::SETTING_COMMERCIAL_LIFECYCLE_STATE,
+                value: $state,
+                updatedByUserId: null,
+            );
+
+            $reasonResult = $this->persistWorkspaceSetting(
+                workspace: $workspace,
+                domain: WorkspaceCommercialLifecycleResolver::SETTING_DOMAIN,
+                key: WorkspaceCommercialLifecycleResolver::SETTING_COMMERCIAL_LIFECYCLE_REASON,
+                value: $reason,
+                updatedByUserId: null,
+            );
+
+            $this->resolver->clearCache();
+
+            $afterState = $this->resolver->resolveValue(
+                $workspace,
+                WorkspaceCommercialLifecycleResolver::SETTING_DOMAIN,
+                WorkspaceCommercialLifecycleResolver::SETTING_COMMERCIAL_LIFECYCLE_STATE,
+            );
+
+            $afterReason = $this->resolver->resolveValue(
+                $workspace,
+                WorkspaceCommercialLifecycleResolver::SETTING_DOMAIN,
+                WorkspaceCommercialLifecycleResolver::SETTING_COMMERCIAL_LIFECYCLE_REASON,
+            );
+
+            $this->auditLogger->log(
+                workspace: $workspace,
+                action: AuditActionId::WorkspaceSettingUpdated->value,
+                context: [
+                    'metadata' => [
+                        'scope' => 'workspace',
+                        'domain' => WorkspaceCommercialLifecycleResolver::SETTING_DOMAIN,
+                        'key' => WorkspaceCommercialLifecycleResolver::SETTING_COMMERCIAL_LIFECYCLE_STATE,
+                        'before_state' => $stateResult['before_value'],
+                        'after_state' => $afterState,
+                        'before_reason' => $reasonResult['before_value'],
+                        'after_reason' => $afterReason,
+                    ],
+                ],
+                actor: $actor,
+                resourceType: 'workspace_setting',
+                resourceId: WorkspaceCommercialLifecycleResolver::SETTING_DOMAIN.'.'.WorkspaceCommercialLifecycleResolver::SETTING_COMMERCIAL_LIFECYCLE_STATE,
+                targetLabel: 'Commercial lifecycle state',
+            );
+        });
     }
 
     public function resetWorkspaceSetting(User $actor, Workspace $workspace, string $domain, string $key): void
@@ -174,6 +230,39 @@ private function requireDefinition(string $domain, string $key): SettingDefiniti
         ]);
     }
 
+    /**
+     * @return array{setting: WorkspaceSetting, before_value: mixed}
+     */
+    private function persistWorkspaceSetting(Workspace $workspace, string $domain, string $key, mixed $value, ?int $updatedByUserId): array
+    {
+        $definition = $this->requireDefinition($domain, $key);
+        $normalizedValue = $this->validatedValue($definition, $value);
+
+        $existing = WorkspaceSetting::query()
+            ->where('workspace_id', (int) $workspace->getKey())
+            ->where('domain', $domain)
+            ->where('key', $key)
+            ->first();
+
+        $beforeValue = $existing instanceof WorkspaceSetting
+            ? $this->decodeStoredValue($existing->getAttribute('value'))
+            : null;
+
+        $setting = WorkspaceSetting::query()->updateOrCreate([
+            'workspace_id' => (int) $workspace->getKey(),
+            'domain' => $domain,
+            'key' => $key,
+        ], [
+            'value' => $normalizedValue,
+            'updated_by_user_id' => $updatedByUserId,
+        ]);
+
+        return [
+            'setting' => $setting,
+            'before_value' => $beforeValue,
+        ];
+    }
+
     private function validatedValue(SettingDefinition $definition, mixed $value): mixed
     {
         $validator = Validator::make(

apps/platform/app/Services/TenantReviews/TenantReviewRegisterService.php

@@ -12,6 +12,7 @@
 use App\Services\Auth\RoleCapabilityMap;
 use App\Support\Auth\Capabilities;
 use Illuminate\Database\Eloquent\Builder;
+use Illuminate\Support\Facades\DB;
 
 final class TenantReviewRegisterService
 {
@@ -43,6 +44,55 @@ public function query(User $user, Workspace $workspace): Builder
             ->latest('id');
     }
 
+    public function latestPublishedQuery(User $user, Workspace $workspace): Builder
+    {
+        $tenantIds = array_keys($this->authorizedTenants($user, $workspace));
+
+        $rankedReviews = TenantReview::query()
+            ->select([
+                'tenant_reviews.id',
+                'tenant_reviews.tenant_id',
+                'tenant_reviews.published_at',
+                'tenant_reviews.generated_at',
+            ])
+            ->selectRaw('ROW_NUMBER() OVER (PARTITION BY tenant_id ORDER BY published_at DESC, generated_at DESC, id DESC) as rn')
+            ->forWorkspace((int) $workspace->getKey())
+            ->whereIn('tenant_id', $tenantIds === [] ? [-1] : $tenantIds)
+            ->published();
+
+        $latestPublishedIds = DB::query()
+            ->fromSub($rankedReviews, 'ranked_tenant_reviews')
+            ->where('rn', 1)
+            ->select('id');
+
+        return TenantReview::query()
+            ->with(['tenant', 'evidenceSnapshot', 'currentExportReviewPack'])
+            ->forWorkspace((int) $workspace->getKey())
+            ->whereIn('tenant_reviews.id', $latestPublishedIds)
+            ->orderByDesc('published_at')
+            ->orderByDesc('generated_at')
+            ->orderByDesc('id');
+    }
+
+    public function customerWorkspaceTenantQuery(User $user, Workspace $workspace): Builder
+    {
+        $tenantIds = array_keys($this->authorizedTenants($user, $workspace));
+
+        return Tenant::query()
+            ->where('workspace_id', (int) $workspace->getKey())
+            ->whereIn('id', $tenantIds === [] ? [-1] : $tenantIds)
+            ->with([
+                'tenantReviews' => fn ($query) => $query
+                    ->with(['tenant', 'evidenceSnapshot', 'currentExportReviewPack'])
+                    ->published()
+                    ->orderByDesc('published_at')
+                    ->orderByDesc('generated_at')
+                    ->orderByDesc('id')
+                    ->limit(1),
+            ])
+            ->orderBy('name');
+    }
+
     public function canAccessWorkspace(User $user, Workspace $workspace): bool
     {
         return WorkspaceMembership::query()

apps/platform/app/Support/Ai/AiDataClassification.php

@@ -0,0 +1,27 @@
+<?php
+
+declare(strict_types=1);
+
+namespace App\Support\Ai;
+
+enum AiDataClassification: string
+{
+    case ProductKnowledge = 'product_knowledge';
+    case OperationalMetadata = 'operational_metadata';
+    case RedactedSupportSummary = 'redacted_support_summary';
+    case PersonalData = 'personal_data';
+    case CustomerConfidential = 'customer_confidential';
+    case RawProviderPayload = 'raw_provider_payload';
+
+    public function label(): string
+    {
+        return match ($this) {
+            self::ProductKnowledge => 'Product knowledge',
+            self::OperationalMetadata => 'Operational metadata',
+            self::RedactedSupportSummary => 'Redacted support summary',
+            self::PersonalData => 'Personal data',
+            self::CustomerConfidential => 'Customer confidential',
+            self::RawProviderPayload => 'Raw provider payload',
+        };
+    }
+}

apps/platform/app/Support/Ai/AiDecisionAuditMetadataFactory.php

@@ -0,0 +1,39 @@
+<?php
+
+declare(strict_types=1);
+
+namespace App\Support\Ai;
+
+final class AiDecisionAuditMetadataFactory
+{
+    /**
+     * @return array<string, mixed>
+     */
+    public function make(AiExecutionRequest $request, AiExecutionDecision $decision): array
+    {
+        return array_filter([
+            'use_case_key' => $decision->useCaseKey,
+            'decision_outcome' => $decision->outcome,
+            'decision_reason' => $decision->reasonCode->value,
+            'workspace_ai_policy_mode' => $decision->workspaceAiPolicyMode,
+            'requested_provider_class' => $decision->requestedProviderClass,
+            'data_classifications' => $decision->dataClassifications,
+            'source_family' => $decision->sourceFamily,
+            'workspace_id' => $request->workspace?->getKey(),
+            'tenant_id' => $request->tenant?->getKey(),
+            'context_fingerprint' => $this->normalizedFingerprint($request->contextFingerprint),
+            'matched_operational_control_scope' => $decision->matchedOperationalControlScope,
+        ], static fn (mixed $value): bool => $value !== null);
+    }
+
+    private function normalizedFingerprint(?string $contextFingerprint): ?string
+    {
+        if (! is_string($contextFingerprint)) {
+            return null;
+        }
+
+        $normalized = trim($contextFingerprint);
+
+        return $normalized === '' ? null : $normalized;
+    }
+}

apps/platform/app/Support/Ai/AiDecisionReasonCode.php

@@ -0,0 +1,18 @@
+<?php
+
+declare(strict_types=1);
+
+namespace App\Support\Ai;
+
+enum AiDecisionReasonCode: string
+{
+    case Allowed = 'allowed';
+    case MissingWorkspaceContext = 'missing_workspace_context';
+    case TenantOutsideWorkspace = 'tenant_outside_workspace';
+    case OperationalControlPaused = 'operational_control_paused';
+    case WorkspacePolicyDisabled = 'workspace_policy_disabled';
+    case UnregisteredUseCase = 'unregistered_use_case';
+    case ProviderClassBlocked = 'provider_class_blocked';
+    case DataClassificationBlocked = 'data_classification_blocked';
+    case SourceFamilyMismatch = 'source_family_mismatch';
+}

apps/platform/app/Support/Ai/AiExecutionDecision.php

@@ -0,0 +1,37 @@
+<?php
+
+declare(strict_types=1);
+
+namespace App\Support\Ai;
+
+use App\Support\Audit\AuditActionId;
+
+final readonly class AiExecutionDecision
+{
+    /**
+     * @param  list<string>  $dataClassifications
+     * @param  array<string, mixed>  $auditMetadata
+     */
+    public function __construct(
+        public string $outcome,
+        public AiDecisionReasonCode $reasonCode,
+        public string $workspaceAiPolicyMode,
+        public ?string $matchedOperationalControlScope,
+        public string $useCaseKey,
+        public string $requestedProviderClass,
+        public array $dataClassifications,
+        public string $sourceFamily,
+        public AuditActionId $auditAction,
+        public array $auditMetadata,
+    ) {}
+
+    public function isAllowed(): bool
+    {
+        return $this->outcome === 'allowed';
+    }
+
+    public function isBlocked(): bool
+    {
+        return $this->outcome === 'blocked';
+    }
+}

apps/platform/app/Support/Ai/AiExecutionRequest.php

@@ -0,0 +1,28 @@
+<?php
+
+declare(strict_types=1);
+
+namespace App\Support\Ai;
+
+use App\Models\PlatformUser;
+use App\Models\Tenant;
+use App\Models\User;
+use App\Models\Workspace;
+
+final readonly class AiExecutionRequest
+{
+    /**
+     * @param  list<string>  $dataClassifications
+     */
+    public function __construct(
+        public ?Workspace $workspace,
+        public ?Tenant $tenant,
+        public User|PlatformUser|null $actor,
+        public string $useCaseKey,
+        public string $requestedProviderClass,
+        public array $dataClassifications,
+        public string $sourceFamily,
+        public ?string $callerSurface = null,
+        public ?string $contextFingerprint = null,
+    ) {}
+}

apps/platform/app/Support/Ai/AiPolicyMode.php

@@ -0,0 +1,43 @@
+<?php
+
+declare(strict_types=1);
+
+namespace App\Support\Ai;
+
+enum AiPolicyMode: string
+{
+    case Disabled = 'disabled';
+    case PrivateOnly = 'private_only';
+
+    public function label(): string
+    {
+        return match ($this) {
+            self::Disabled => 'Disabled',
+            self::PrivateOnly => 'Private only',
+        };
+    }
+
+    public function summary(): string
+    {
+        return match ($this) {
+            self::Disabled => 'No AI execution is allowed for this workspace.',
+            self::PrivateOnly => 'Only approved internal drafts may use private-only AI for approved use cases.',
+        };
+    }
+
+    /**
+     * @return array<string, string>
+     */
+    public static function optionLabels(): array
+    {
+        return array_reduce(
+            self::cases(),
+            static function (array $labels, self $mode): array {
+                $labels[$mode->value] = $mode->label();
+
+                return $labels;
+            },
+            [],
+        );
+    }
+}

apps/platform/app/Support/Ai/AiProviderClass.php

@@ -0,0 +1,19 @@
+<?php
+
+declare(strict_types=1);
+
+namespace App\Support\Ai;
+
+enum AiProviderClass: string
+{
+    case LocalPrivate = 'local_private';
+    case ExternalPublic = 'external_public';
+
+    public function label(): string
+    {
+        return match ($this) {
+            self::LocalPrivate => 'Local private',
+            self::ExternalPublic => 'External public',
+        };
+    }
+}

apps/platform/app/Support/Ai/AiUseCaseCatalog.php

@@ -0,0 +1,126 @@
+<?php
+
+declare(strict_types=1);
+
+namespace App\Support\Ai;
+
+final class AiUseCaseCatalog
+{
+    /**
+     * @var array<string, array{
+     *     key: string,
+     *     label: string,
+     *     future_consumer: string,
+     *     visibility: string,
+     *     allowed_provider_classes: list<string>,
+     *     allowed_data_classifications: list<string>,
+     *     source_family: string,
+     *     tenant_context_permitted: bool
+     * }>
+     */
+    private const USE_CASES = [
+        'product_knowledge.answer_draft' => [
+            'key' => 'product_knowledge.answer_draft',
+            'label' => 'Product knowledge answer draft',
+            'future_consumer' => 'ContextualHelpResolver',
+            'visibility' => 'internal_only_draft',
+            'allowed_provider_classes' => [AiProviderClass::LocalPrivate->value],
+            'allowed_data_classifications' => [
+                AiDataClassification::ProductKnowledge->value,
+                AiDataClassification::OperationalMetadata->value,
+            ],
+            'source_family' => 'product_knowledge',
+            'tenant_context_permitted' => false,
+        ],
+        'support_diagnostics.summary_draft' => [
+            'key' => 'support_diagnostics.summary_draft',
+            'label' => 'Support diagnostics summary draft',
+            'future_consumer' => 'SupportDiagnosticBundleBuilder',
+            'visibility' => 'internal_only_draft',
+            'allowed_provider_classes' => [AiProviderClass::LocalPrivate->value],
+            'allowed_data_classifications' => [AiDataClassification::RedactedSupportSummary->value],
+            'source_family' => 'support_diagnostics',
+            'tenant_context_permitted' => true,
+        ],
+    ];
+
+    /**
+     * @return list<array{
+     *     key: string,
+     *     label: string,
+     *     future_consumer: string,
+     *     visibility: string,
+     *     allowed_provider_classes: list<string>,
+     *     allowed_data_classifications: list<string>,
+     *     source_family: string,
+     *     tenant_context_permitted: bool
+     * }>
+     */
+    public function all(): array
+    {
+        return array_values(self::USE_CASES);
+    }
+
+    /**
+     * @return array{
+     *     key: string,
+     *     label: string,
+     *     future_consumer: string,
+     *     visibility: string,
+     *     allowed_provider_classes: list<string>,
+     *     allowed_data_classifications: list<string>,
+     *     source_family: string,
+     *     tenant_context_permitted: bool
+     * }|null
+     */
+    public function find(string $key): ?array
+    {
+        return self::USE_CASES[$key] ?? null;
+    }
+
+    /**
+     * @return list<string>
+     */
+    public function labels(): array
+    {
+        return array_map(
+            static fn (array $definition): string => $definition['label'],
+            $this->all(),
+        );
+    }
+
+    /**
+     * @return list<string>
+     */
+    public function allowedProviderClassLabelsForMode(AiPolicyMode $mode): array
+    {
+        if ($mode === AiPolicyMode::Disabled) {
+            return [];
+        }
+
+        $labels = [];
+
+        foreach ($this->all() as $definition) {
+            foreach ($definition['allowed_provider_classes'] as $providerClass) {
+                $labels[$providerClass] = AiProviderClass::from($providerClass)->label();
+            }
+        }
+
+        return array_values($labels);
+    }
+
+    /**
+     * @return list<string>
+     */
+    public function blockedDataClassificationLabels(): array
+    {
+        return array_map(
+            static fn (AiDataClassification $classification): string => $classification->label(),
+            [
+                AiDataClassification::PersonalData,
+                AiDataClassification::CustomerConfidential,
+                AiDataClassification::RawProviderPayload,
+            ],
+        );
+    }
+}

apps/platform/app/Support/Ai/GovernedAiExecutionBoundary.php

@@ -0,0 +1,181 @@
+<?php
+
+declare(strict_types=1);
+
+namespace App\Support\Ai;
+
+use App\Services\Audit\WorkspaceAuditLogger;
+use App\Services\Settings\SettingsResolver;
+use App\Support\Audit\AuditActionId;
+use App\Support\OperationalControls\OperationalControlEvaluator;
+
+final class GovernedAiExecutionBoundary
+{
+    public function __construct(
+        private readonly AiUseCaseCatalog $useCaseCatalog,
+        private readonly SettingsResolver $settingsResolver,
+        private readonly OperationalControlEvaluator $operationalControls,
+        private readonly AiDecisionAuditMetadataFactory $auditMetadataFactory,
+        private readonly WorkspaceAuditLogger $workspaceAuditLogger,
+    ) {}
+
+    public function evaluate(AiExecutionRequest $request): AiExecutionDecision
+    {
+        $decision = $this->decisionFor($request);
+        $metadata = $this->auditMetadataFactory->make($request, $decision);
+
+        $decision = new AiExecutionDecision(
+            outcome: $decision->outcome,
+            reasonCode: $decision->reasonCode,
+            workspaceAiPolicyMode: $decision->workspaceAiPolicyMode,
+            matchedOperationalControlScope: $decision->matchedOperationalControlScope,
+            useCaseKey: $decision->useCaseKey,
+            requestedProviderClass: $decision->requestedProviderClass,
+            dataClassifications: $decision->dataClassifications,
+            sourceFamily: $decision->sourceFamily,
+            auditAction: $decision->auditAction,
+            auditMetadata: $metadata,
+        );
+
+        if ($request->workspace !== null) {
+            $definition = $this->useCaseCatalog->find($request->useCaseKey);
+
+            $this->workspaceAuditLogger->log(
+                workspace: $request->workspace,
+                action: $decision->auditAction,
+                context: ['metadata' => $decision->auditMetadata],
+                actor: $request->actor,
+                status: $decision->isAllowed() ? 'success' : 'blocked',
+                resourceType: 'ai_use_case',
+                resourceId: $request->useCaseKey,
+                targetLabel: $definition['label'] ?? $request->useCaseKey,
+                summary: 'AI execution decision evaluated',
+                tenant: $request->tenant,
+            );
+        }
+
+        return $decision;
+    }
+
+    private function decisionFor(AiExecutionRequest $request): AiExecutionDecision
+    {
+        if ($request->workspace === null) {
+            return $this->blockedDecision(
+                request: $request,
+                reasonCode: AiDecisionReasonCode::MissingWorkspaceContext,
+                workspaceAiPolicyMode: AiPolicyMode::Disabled->value,
+            );
+        }
+
+        if ($request->tenant !== null && (int) $request->tenant->workspace_id !== (int) $request->workspace->getKey()) {
+            return $this->blockedDecision(
+                request: $request,
+                reasonCode: AiDecisionReasonCode::TenantOutsideWorkspace,
+                workspaceAiPolicyMode: AiPolicyMode::Disabled->value,
+            );
+        }
+
+        $controlDecision = $this->operationalControls->evaluate('ai.execution', $request->workspace);
+
+        if ($controlDecision->isPaused()) {
+            return $this->blockedDecision(
+                request: $request,
+                reasonCode: AiDecisionReasonCode::OperationalControlPaused,
+                workspaceAiPolicyMode: $this->resolvedPolicyMode($request),
+                matchedOperationalControlScope: $controlDecision->matchedScopeType,
+            );
+        }
+
+        $policyMode = $this->resolvedPolicyMode($request);
+
+        if ($policyMode === AiPolicyMode::Disabled->value) {
+            return $this->blockedDecision(
+                request: $request,
+                reasonCode: AiDecisionReasonCode::WorkspacePolicyDisabled,
+                workspaceAiPolicyMode: $policyMode,
+            );
+        }
+
+        $definition = $this->useCaseCatalog->find($request->useCaseKey);
+
+        if ($definition === null) {
+            return $this->blockedDecision(
+                request: $request,
+                reasonCode: AiDecisionReasonCode::UnregisteredUseCase,
+                workspaceAiPolicyMode: $policyMode,
+            );
+        }
+
+        if ($definition['source_family'] !== $request->sourceFamily) {
+            return $this->blockedDecision(
+                request: $request,
+                reasonCode: AiDecisionReasonCode::SourceFamilyMismatch,
+                workspaceAiPolicyMode: $policyMode,
+            );
+        }
+
+        if (! in_array($request->requestedProviderClass, $definition['allowed_provider_classes'], true)) {
+            return $this->blockedDecision(
+                request: $request,
+                reasonCode: AiDecisionReasonCode::ProviderClassBlocked,
+                workspaceAiPolicyMode: $policyMode,
+            );
+        }
+
+        foreach ($request->dataClassifications as $classification) {
+            if (! in_array($classification, $definition['allowed_data_classifications'], true)) {
+                return $this->blockedDecision(
+                    request: $request,
+                    reasonCode: AiDecisionReasonCode::DataClassificationBlocked,
+                    workspaceAiPolicyMode: $policyMode,
+                );
+            }
+        }
+
+        return new AiExecutionDecision(
+            outcome: 'allowed',
+            reasonCode: AiDecisionReasonCode::Allowed,
+            workspaceAiPolicyMode: $policyMode,
+            matchedOperationalControlScope: null,
+            useCaseKey: $request->useCaseKey,
+            requestedProviderClass: $request->requestedProviderClass,
+            dataClassifications: $request->dataClassifications,
+            sourceFamily: $request->sourceFamily,
+            auditAction: AuditActionId::AiExecutionDecisionEvaluated,
+            auditMetadata: [],
+        );
+    }
+
+    private function resolvedPolicyMode(AiExecutionRequest $request): string
+    {
+        if ($request->workspace === null) {
+            return AiPolicyMode::Disabled->value;
+        }
+
+        $resolved = $this->settingsResolver->resolveValue($request->workspace, 'ai', 'policy_mode');
+
+        return is_string($resolved) && $resolved !== ''
+            ? $resolved
+            : AiPolicyMode::Disabled->value;
+    }
+
+    private function blockedDecision(
+        AiExecutionRequest $request,
+        AiDecisionReasonCode $reasonCode,
+        string $workspaceAiPolicyMode,
+        ?string $matchedOperationalControlScope = null,
+    ): AiExecutionDecision {
+        return new AiExecutionDecision(
+            outcome: 'blocked',
+            reasonCode: $reasonCode,
+            workspaceAiPolicyMode: $workspaceAiPolicyMode,
+            matchedOperationalControlScope: $matchedOperationalControlScope,
+            useCaseKey: $request->useCaseKey,
+            requestedProviderClass: $request->requestedProviderClass,
+            dataClassifications: $request->dataClassifications,
+            sourceFamily: $request->sourceFamily,
+            auditAction: AuditActionId::AiExecutionDecisionEvaluated,
+            auditMetadata: [],
+        );
+    }
+}

apps/platform/app/Support/Audit/AuditActionId.php

@@ -94,13 +94,16 @@ enum AuditActionId: string
     case TenantReviewRefreshed = 'tenant_review.refreshed';
     case TenantReviewPublished = 'tenant_review.published';
     case TenantReviewArchived = 'tenant_review.archived';
+    case TenantReviewOpened = 'tenant_review.opened';
     case TenantReviewExported = 'tenant_review.exported';
     case TenantReviewSuccessorCreated = 'tenant_review.successor_created';
+    case ReviewPackDownloaded = 'review_pack.downloaded';
     case TenantTriageReviewMarkedReviewed = 'tenant_triage_review.marked_reviewed';
     case TenantTriageReviewMarkedFollowUpNeeded = 'tenant_triage_review.marked_follow_up_needed';
 
     case SupportDiagnosticsOpened = 'support_diagnostics.opened';
     case SupportRequestCreated = 'support_request.created';
+    case AiExecutionDecisionEvaluated = 'ai_execution.decision_evaluated';
     case OperationalControlPaused = 'operational_control.paused';
     case OperationalControlUpdated = 'operational_control.updated';
     case OperationalControlResumed = 'operational_control.resumed';
@@ -237,12 +240,15 @@ private static function labels(): array
             self::TenantReviewRefreshed->value => 'Tenant review refreshed',
             self::TenantReviewPublished->value => 'Tenant review published',
             self::TenantReviewArchived->value => 'Tenant review archived',
+            self::TenantReviewOpened->value => 'Tenant review opened',
             self::TenantReviewExported->value => 'Tenant review exported',
             self::TenantReviewSuccessorCreated->value => 'Tenant review next cycle created',
+            self::ReviewPackDownloaded->value => 'Review pack downloaded',
             self::TenantTriageReviewMarkedReviewed->value => 'Triage review marked reviewed',
             self::TenantTriageReviewMarkedFollowUpNeeded->value => 'Triage review marked follow-up needed',
             self::SupportDiagnosticsOpened->value => 'Support diagnostics opened',
             self::SupportRequestCreated->value => 'Support request created',
+            self::AiExecutionDecisionEvaluated->value => 'AI execution decision evaluated',
             self::OperationalControlPaused->value => 'Operational control paused',
             self::OperationalControlUpdated->value => 'Operational control updated',
             self::OperationalControlResumed->value => 'Operational control resumed',
@@ -326,10 +332,13 @@ private static function summaries(): array
             self::TenantReviewRefreshed->value => 'Tenant review refreshed',
             self::TenantReviewPublished->value => 'Tenant review published',
             self::TenantReviewArchived->value => 'Tenant review archived',
+            self::TenantReviewOpened->value => 'Tenant review opened',
             self::TenantReviewExported->value => 'Tenant review exported',
             self::TenantReviewSuccessorCreated->value => 'Tenant review next cycle created',
+            self::ReviewPackDownloaded->value => 'Review pack downloaded',
             self::SupportDiagnosticsOpened->value => 'Support diagnostics opened',
             self::SupportRequestCreated->value => 'Support request created',
+            self::AiExecutionDecisionEvaluated->value => 'AI execution decision evaluated',
             self::OperationalControlPaused->value => 'Operational control paused',
             self::OperationalControlUpdated->value => 'Operational control updated',
             self::OperationalControlResumed->value => 'Operational control resumed',

apps/platform/app/Support/Auth/PlatformCapabilities.php

@@ -18,6 +18,8 @@ class PlatformCapabilities
 
     public const DIRECTORY_VIEW = 'platform.directory.view';
 
+    public const COMMERCIAL_LIFECYCLE_MANAGE = 'platform.commercial_lifecycle.manage';
+
     public const OPERATIONS_VIEW = 'platform.operations.view';
 
     public const OPERATIONS_MANAGE = 'platform.operations.manage';

apps/platform/app/Support/Badges/BadgeCatalog.php

@@ -57,6 +57,7 @@ final class BadgeCatalog
         BadgeDomain::BaselineProfileStatus->value => Domains\BaselineProfileStatusBadge::class,
         BadgeDomain::FindingType->value => Domains\FindingTypeBadge::class,
         BadgeDomain::ReviewPackStatus->value => Domains\ReviewPackStatusBadge::class,
+        BadgeDomain::CommercialLifecycleState->value => Domains\CommercialLifecycleStateBadge::class,
         BadgeDomain::EvidenceSnapshotStatus->value => Domains\EvidenceSnapshotStatusBadge::class,
         BadgeDomain::EvidenceCompleteness->value => Domains\EvidenceCompletenessBadge::class,
         BadgeDomain::TenantReviewStatus->value => Domains\TenantReviewStatusBadge::class,

apps/platform/app/Support/Badges/BadgeDomain.php

@@ -48,6 +48,7 @@ enum BadgeDomain: string
     case BaselineProfileStatus = 'baseline_profile_status';
     case FindingType = 'finding_type';
     case ReviewPackStatus = 'review_pack_status';
+    case CommercialLifecycleState = 'commercial_lifecycle_state';
     case EvidenceSnapshotStatus = 'evidence_snapshot_status';
     case EvidenceCompleteness = 'evidence_completeness';
     case TenantReviewStatus = 'tenant_review_status';

apps/platform/app/Support/Badges/Domains/CommercialLifecycleStateBadge.php

@@ -0,0 +1,26 @@
+<?php
+
+declare(strict_types=1);
+
+namespace App\Support\Badges\Domains;
+
+use App\Services\Entitlements\WorkspaceCommercialLifecycleResolver;
+use App\Support\Badges\BadgeCatalog;
+use App\Support\Badges\BadgeMapper;
+use App\Support\Badges\BadgeSpec;
+
+final class CommercialLifecycleStateBadge implements BadgeMapper
+{
+    public function spec(mixed $value): BadgeSpec
+    {
+        $state = BadgeCatalog::normalizeState($value);
+
+        return match ($state) {
+            WorkspaceCommercialLifecycleResolver::STATE_TRIAL => new BadgeSpec('Trial', 'info', 'heroicon-m-clock'),
+            WorkspaceCommercialLifecycleResolver::STATE_GRACE => new BadgeSpec('Grace', 'warning', 'heroicon-m-exclamation-triangle'),
+            WorkspaceCommercialLifecycleResolver::STATE_ACTIVE_PAID => new BadgeSpec('Active paid', 'success', 'heroicon-m-check-circle'),
+            WorkspaceCommercialLifecycleResolver::STATE_SUSPENDED_READ_ONLY => new BadgeSpec('Suspended / read-only', 'danger', 'heroicon-m-lock-closed'),
+            default => BadgeSpec::unknown(),
+        };
+    }
+}

apps/platform/app/Support/GovernanceInbox/GovernanceInboxSectionBuilder.php

@@ -0,0 +1,888 @@
+<?php
+
+declare(strict_types=1);
+
+namespace App\Support\GovernanceInbox;
+
+use App\Filament\Pages\Findings\FindingsIntakeQueue;
+use App\Filament\Pages\Findings\MyFindingsInbox;
+use App\Filament\Pages\Reviews\CustomerReviewWorkspace;
+use App\Filament\Resources\AlertDeliveryResource;
+use App\Filament\Resources\FindingExceptionResource;
+use App\Filament\Resources\FindingResource;
+use App\Filament\Resources\TenantResource;
+use App\Filament\Resources\TenantReviewResource;
+use App\Models\AlertDelivery;
+use App\Models\Finding;
+use App\Models\OperationRun;
+use App\Models\Tenant;
+use App\Models\TenantTriageReview;
+use App\Models\User;
+use App\Models\Workspace;
+use App\Services\TenantReviews\TenantReviewRegisterService;
+use App\Support\Auth\Capabilities;
+use App\Support\BackupHealth\TenantBackupHealthAssessment;
+use App\Support\BackupHealth\TenantBackupHealthResolver;
+use App\Support\Navigation\CanonicalNavigationContext;
+use App\Support\OperationRunLinks;
+use App\Support\PortfolioTriage\PortfolioArrivalContextToken;
+use App\Support\PortfolioTriage\TenantTriageReviewStateResolver;
+use App\Support\RestoreSafety\RestoreSafetyResolver;
+use App\Support\Tenants\TenantRecoveryTriagePresentation;
+use Illuminate\Support\Str;
+
+final readonly class GovernanceInboxSectionBuilder
+{
+    private const PREVIEW_LIMIT = 3;
+
+    /**
+     * @var list<string>
+     */
+    private const FAMILY_ORDER = [
+        'assigned_findings',
+        'intake_findings',
+        'stale_operations',
+        'alert_delivery_failures',
+        'review_follow_up',
+    ];
+
+    public function __construct(
+        private TenantBackupHealthResolver $backupHealthResolver,
+        private RestoreSafetyResolver $restoreSafetyResolver,
+        private TenantTriageReviewStateResolver $tenantTriageReviewStateResolver,
+        private TenantReviewRegisterService $tenantReviewRegisterService,
+    ) {}
+
+    /**
+     * @param  array<int, Tenant>  $authorizedTenants
+     * @param  array<int, Tenant>  $visibleFindingTenants
+     * @param  array<int, Tenant>  $reviewTenants
+     * @return array{
+     *     sections: list<array<string, mixed>>,
+     *     available_families: list<array{key: string, label: string, count: int}>,
+     *     family_counts: array<string, int>,
+     *     total_count: int,
+     * }
+     */
+    public function build(
+        User $user,
+        Workspace $workspace,
+        array $authorizedTenants,
+        array $visibleFindingTenants,
+        array $reviewTenants,
+        bool $canViewAlerts,
+        ?Tenant $selectedTenant = null,
+        ?string $selectedFamily = null,
+        ?CanonicalNavigationContext $navigationContext = null,
+    ): array {
+        $authorizedTenantsById = $this->indexTenants($authorizedTenants);
+        $visibleFindingTenantsById = $this->indexTenants($visibleFindingTenants);
+        $reviewTenantsById = $this->indexTenants($reviewTenants);
+
+        $allSections = [];
+        $availableFamilies = [];
+        $familyCounts = [];
+
+        if ($visibleFindingTenantsById !== []) {
+            $assignedSection = $this->assignedFindingsSection(
+                user: $user,
+                visibleFindingTenants: $visibleFindingTenantsById,
+                selectedTenant: $selectedTenant,
+                navigationContext: $navigationContext,
+            );
+            $allSections[$assignedSection['key']] = $assignedSection;
+            $availableFamilies[] = [
+                'key' => $assignedSection['key'],
+                'label' => $assignedSection['label'],
+                'count' => $assignedSection['count'],
+            ];
+            $familyCounts[$assignedSection['key']] = $assignedSection['count'];
+
+            $intakeSection = $this->intakeFindingsSection(
+                visibleFindingTenants: $visibleFindingTenantsById,
+                selectedTenant: $selectedTenant,
+                navigationContext: $navigationContext,
+            );
+            $allSections[$intakeSection['key']] = $intakeSection;
+            $availableFamilies[] = [
+                'key' => $intakeSection['key'],
+                'label' => $intakeSection['label'],
+                'count' => $intakeSection['count'],
+            ];
+            $familyCounts[$intakeSection['key']] = $intakeSection['count'];
+        }
+
+        if ($authorizedTenantsById !== []) {
+            $operationsSection = $this->operationsSection(
+                workspace: $workspace,
+                authorizedTenants: $authorizedTenantsById,
+                selectedTenant: $selectedTenant,
+                navigationContext: $navigationContext,
+            );
+            $allSections[$operationsSection['key']] = $operationsSection;
+            $availableFamilies[] = [
+                'key' => $operationsSection['key'],
+                'label' => $operationsSection['label'],
+                'count' => $operationsSection['count'],
+            ];
+            $familyCounts[$operationsSection['key']] = $operationsSection['count'];
+        }
+
+        if ($canViewAlerts) {
+            $alertsSection = $this->alertsSection(
+                workspace: $workspace,
+                authorizedTenants: $authorizedTenantsById,
+                selectedTenant: $selectedTenant,
+                navigationContext: $navigationContext,
+            );
+            $allSections[$alertsSection['key']] = $alertsSection;
+            $availableFamilies[] = [
+                'key' => $alertsSection['key'],
+                'label' => $alertsSection['label'],
+                'count' => $alertsSection['count'],
+            ];
+            $familyCounts[$alertsSection['key']] = $alertsSection['count'];
+        }
+
+        if ($reviewTenantsById !== []) {
+            $reviewSection = $this->reviewFollowUpSection(
+                user: $user,
+                workspace: $workspace,
+                reviewTenants: $reviewTenantsById,
+                selectedTenant: $selectedTenant,
+                navigationContext: $navigationContext,
+            );
+            $allSections[$reviewSection['key']] = $reviewSection;
+            $availableFamilies[] = [
+                'key' => $reviewSection['key'],
+                'label' => $reviewSection['label'],
+                'count' => $reviewSection['count'],
+            ];
+            $familyCounts[$reviewSection['key']] = $reviewSection['count'];
+        }
+
+        $sections = [];
+
+        foreach (self::FAMILY_ORDER as $familyKey) {
+            $section = $allSections[$familyKey] ?? null;
+
+            if (! is_array($section)) {
+                continue;
+            }
+
+            if ($selectedFamily !== null) {
+                if ($familyKey === $selectedFamily) {
+                    $sections[] = $section;
+                }
+
+                continue;
+            }
+
+            if ((int) ($section['count'] ?? 0) > 0) {
+                $sections[] = $section;
+            }
+        }
+
+        return [
+            'sections' => $sections,
+            'available_families' => $availableFamilies,
+            'family_counts' => $familyCounts,
+            'total_count' => array_sum($familyCounts),
+        ];
+    }
+
+    /**
+     * @param  array<int, Tenant>  $tenants
+     * @return array<int, Tenant>
+     */
+    private function indexTenants(array $tenants): array
+    {
+        $indexed = [];
+
+        foreach ($tenants as $tenant) {
+            $indexed[(int) $tenant->getKey()] = $tenant;
+        }
+
+        return $indexed;
+    }
+
+    /**
+     * @param  array<int, Tenant>  $visibleFindingTenants
+     * @return array<string, mixed>
+     */
+    private function assignedFindingsSection(
+        User $user,
+        array $visibleFindingTenants,
+        ?Tenant $selectedTenant,
+        ?CanonicalNavigationContext $navigationContext,
+    ): array {
+        $baseQuery = $this->assignedFindingsQuery($user, $visibleFindingTenants, $selectedTenant);
+        $count = (clone $baseQuery)->count();
+        $overdueCount = (clone $baseQuery)
+            ->whereNotNull('due_at')
+            ->where('due_at', '<', now())
+            ->count();
+        $entries = $this->orderedAssignedFindingsQuery(clone $baseQuery)
+            ->limit(self::PREVIEW_LIMIT)
+            ->get()
+            ->map(fn (Finding $finding): array => $this->findingEntry($finding, 'assigned_findings', $navigationContext, 10))
+            ->all();
+
+        return [
+            'key' => 'assigned_findings',
+            'label' => 'Assigned findings',
+            'count' => $count,
+            'summary' => $this->assignedFindingsSummary($count, $overdueCount),
+            'dominant_action_label' => 'Open my findings',
+            'dominant_action_url' => $this->appendQuery(
+                MyFindingsInbox::getUrl(
+                    panel: 'admin',
+                    parameters: array_filter([
+                        'tenant' => $selectedTenant?->external_id,
+                    ], static fn (mixed $value): bool => is_string($value) && $value !== ''),
+                ),
+                $navigationContext?->toQuery() ?? [],
+            ),
+            'entries' => $entries,
+            'empty_state' => $selectedTenant instanceof Tenant
+                ? 'No assigned findings match this tenant filter right now.'
+                : 'No assigned findings are visible right now.',
+        ];
+    }
+
+    /**
+     * @param  array<int, Tenant>  $visibleFindingTenants
+     * @return array<string, mixed>
+     */
+    private function intakeFindingsSection(
+        array $visibleFindingTenants,
+        ?Tenant $selectedTenant,
+        ?CanonicalNavigationContext $navigationContext,
+    ): array {
+        $baseQuery = $this->intakeFindingsQuery($visibleFindingTenants, $selectedTenant);
+        $count = (clone $baseQuery)->count();
+        $needsTriageCount = (clone $baseQuery)
+            ->whereIn('status', [Finding::STATUS_NEW, Finding::STATUS_REOPENED])
+            ->count();
+        $entries = $this->orderedIntakeFindingsQuery(clone $baseQuery)
+            ->limit(self::PREVIEW_LIMIT)
+            ->get()
+            ->map(fn (Finding $finding): array => $this->findingEntry($finding, 'intake_findings', $navigationContext, 20))
+            ->all();
+
+        return [
+            'key' => 'intake_findings',
+            'label' => 'Findings intake',
+            'count' => $count,
+            'summary' => $this->intakeFindingsSummary($count, $needsTriageCount),
+            'dominant_action_label' => 'Open findings intake',
+            'dominant_action_url' => $this->appendQuery(
+                FindingsIntakeQueue::getUrl(
+                    panel: 'admin',
+                    parameters: array_filter([
+                        'tenant' => $selectedTenant?->external_id,
+                        'view' => $needsTriageCount > 0 ? 'needs_triage' : null,
+                    ], static fn (mixed $value): bool => $value !== null && $value !== ''),
+                ),
+                $navigationContext?->toQuery() ?? [],
+            ),
+            'entries' => $entries,
+            'empty_state' => $selectedTenant instanceof Tenant
+                ? 'No intake findings match this tenant filter right now.'
+                : 'No intake findings are visible right now.',
+        ];
+    }
+
+    /**
+     * @param  array<int, Tenant>  $authorizedTenants
+     * @return array<string, mixed>
+     */
+    private function operationsSection(
+        Workspace $workspace,
+        array $authorizedTenants,
+        ?Tenant $selectedTenant,
+        ?CanonicalNavigationContext $navigationContext,
+    ): array {
+        $terminalQuery = $this->terminalOperationsQuery($workspace, $authorizedTenants, $selectedTenant);
+        $staleQuery = $this->staleOperationsQuery($workspace, $authorizedTenants, $selectedTenant);
+        $terminalCount = (clone $terminalQuery)->count();
+        $staleCount = (clone $staleQuery)->count();
+        $entries = array_merge(
+            (clone $terminalQuery)->latest('completed_at')->latest('id')->limit(self::PREVIEW_LIMIT)->get()->all(),
+            (clone $staleQuery)->latest('created_at')->latest('id')->limit(self::PREVIEW_LIMIT)->get()->all(),
+        );
+        $entries = collect($entries)
+            ->unique(fn (OperationRun $run): int => (int) $run->getKey())
+            ->sortBy([
+                fn (OperationRun $run): int => $run->problemClass() === OperationRun::PROBLEM_CLASS_TERMINAL_FOLLOW_UP ? 0 : 1,
+                fn (OperationRun $run): int => -1 * (int) $run->getKey(),
+            ])
+            ->take(self::PREVIEW_LIMIT)
+            ->map(fn (OperationRun $run): array => $this->operationEntry($run, $navigationContext))
+            ->values()
+            ->all();
+        $dominantProblemClass = $terminalCount > 0
+            ? OperationRun::PROBLEM_CLASS_TERMINAL_FOLLOW_UP
+            : OperationRun::PROBLEM_CLASS_ACTIVE_STALE_ATTENTION;
+
+        return [
+            'key' => 'stale_operations',
+            'label' => 'Operations follow-up',
+            'count' => $terminalCount + $staleCount,
+            'summary' => $this->operationsSummary($terminalCount, $staleCount),
+            'dominant_action_label' => $terminalCount > 0 ? 'Open terminal follow-up' : 'Open stale operations',
+            'dominant_action_url' => OperationRunLinks::index(
+                tenant: $selectedTenant,
+                context: $navigationContext,
+                problemClass: $dominantProblemClass,
+            ),
+            'entries' => $entries,
+            'empty_state' => $selectedTenant instanceof Tenant
+                ? 'No stale or terminal follow-up operations match this tenant filter right now.'
+                : 'No stale or terminal follow-up operations are visible right now.',
+        ];
+    }
+
+    /**
+     * @param  array<int, Tenant>  $authorizedTenants
+     * @return array<string, mixed>
+     */
+    private function alertsSection(
+        Workspace $workspace,
+        array $authorizedTenants,
+        ?Tenant $selectedTenant,
+        ?CanonicalNavigationContext $navigationContext,
+    ): array {
+        $baseQuery = $this->alertsQuery($workspace, $authorizedTenants, $selectedTenant);
+        $count = (clone $baseQuery)->count();
+        $entries = (clone $baseQuery)
+            ->latest('created_at')
+            ->latest('id')
+            ->limit(self::PREVIEW_LIMIT)
+            ->get()
+            ->map(fn (AlertDelivery $delivery): array => $this->alertEntry($delivery, $navigationContext))
+            ->all();
+
+        return [
+            'key' => 'alert_delivery_failures',
+            'label' => 'Alert delivery failures',
+            'count' => $count,
+            'summary' => $this->alertsSummary($count),
+            'dominant_action_label' => 'Open alert deliveries',
+            'dominant_action_url' => $this->appendQuery(
+                AlertDeliveryResource::getUrl(panel: 'admin'),
+                array_replace_recursive(
+                    $navigationContext?->toQuery() ?? [],
+                    [
+                        'tableFilters' => array_filter([
+                            'status' => ['value' => AlertDelivery::STATUS_FAILED],
+                            'tenant_id' => $selectedTenant instanceof Tenant
+                                ? ['value' => (string) $selectedTenant->getKey()]
+                                : null,
+                        ], static fn (mixed $value): bool => $value !== null),
+                    ],
+                ),
+            ),
+            'entries' => $entries,
+            'empty_state' => $selectedTenant instanceof Tenant
+                ? 'No failed alert deliveries match this tenant filter right now.'
+                : 'No failed alert deliveries are visible right now.',
+        ];
+    }
+
+    /**
+     * @param  array<int, Tenant>  $reviewTenants
+     * @return array<string, mixed>
+     */
+    private function reviewFollowUpSection(
+        User $user,
+        Workspace $workspace,
+        array $reviewTenants,
+        ?Tenant $selectedTenant,
+        ?CanonicalNavigationContext $navigationContext,
+    ): array {
+        $tenantIds = $selectedTenant instanceof Tenant
+            ? [(int) $selectedTenant->getKey()]
+            : array_keys($reviewTenants);
+        $backupHealthByTenant = $this->backupHealthResolver->assessMany($tenantIds);
+        $recoveryEvidenceByTenant = $this->restoreSafetyResolver->dashboardRecoveryEvidenceForTenants($tenantIds, $backupHealthByTenant);
+        $resolved = $this->tenantTriageReviewStateResolver->resolveMany(
+            workspaceId: (int) $workspace->getKey(),
+            tenantIds: $tenantIds,
+            backupHealthByTenant: $backupHealthByTenant,
+            recoveryEvidenceByTenant: $recoveryEvidenceByTenant,
+        );
+        $latestPublishedReviews = $this->tenantReviewRegisterService
+            ->latestPublishedQuery($user, $workspace)
+            ->get()
+            ->keyBy('tenant_id')
+            ->all();
+
+        $rawEntries = [];
+
+        foreach ($tenantIds as $tenantId) {
+            $tenant = $reviewTenants[$tenantId] ?? null;
+            $rows = $resolved['rows'][$tenantId] ?? null;
+
+            if (! $tenant instanceof Tenant || ! is_array($rows)) {
+                continue;
+            }
+
+            foreach ([PortfolioArrivalContextToken::FAMILY_BACKUP_HEALTH, PortfolioArrivalContextToken::FAMILY_RECOVERY_EVIDENCE] as $family) {
+                $row = $rows[$family] ?? null;
+
+                if (! is_array($row) || ($row['current_concern_present'] ?? false) !== true) {
+                    continue;
+                }
+
+                $derivedState = $row['derived_state'] ?? null;
+
+                if (! in_array($derivedState, [
+                    TenantTriageReview::STATE_FOLLOW_UP_NEEDED,
+                    TenantTriageReview::DERIVED_STATE_CHANGED_SINCE_REVIEW,
+                ], true)) {
+                    continue;
+                }
+
+                $rawEntries[] = $this->reviewEntry(
+                    tenant: $tenant,
+                    family: $family,
+                    row: $row,
+                    latestPublishedReview: $latestPublishedReviews[$tenantId] ?? null,
+                    navigationContext: $navigationContext,
+                );
+            }
+        }
+
+        usort($rawEntries, function (array $left, array $right): int {
+            $leftRank = (int) ($left['urgency_rank'] ?? 0);
+            $rightRank = (int) ($right['urgency_rank'] ?? 0);
+
+            if ($leftRank !== $rightRank) {
+                return $leftRank <=> $rightRank;
+            }
+
+            return strcmp((string) ($left['headline'] ?? ''), (string) ($right['headline'] ?? ''));
+        });
+
+        $followUpCount = collect($rawEntries)
+            ->where('status_label', 'Follow-up needed')
+            ->count();
+        $changedCount = collect($rawEntries)
+            ->where('status_label', 'Changed since review')
+            ->count();
+
+        return [
+            'key' => 'review_follow_up',
+            'label' => 'Review follow-up',
+            'count' => count($rawEntries),
+            'summary' => $this->reviewSummary($followUpCount, $changedCount),
+            'dominant_action_label' => 'Open review follow-up',
+            'dominant_action_url' => $selectedTenant instanceof Tenant
+                ? $this->appendQuery(CustomerReviewWorkspace::tenantPrefilterUrl($selectedTenant), $navigationContext?->toQuery() ?? [])
+                : $this->appendQuery(TenantResource::getUrl(panel: 'admin'), array_replace_recursive(
+                    $navigationContext?->toQuery() ?? [],
+                    [
+                        'backup_posture' => [
+                            TenantBackupHealthAssessment::POSTURE_ABSENT,
+                            TenantBackupHealthAssessment::POSTURE_STALE,
+                            TenantBackupHealthAssessment::POSTURE_DEGRADED,
+                        ],
+                        'recovery_evidence' => [
+                            TenantRecoveryTriagePresentation::RECOVERY_EVIDENCE_WEAKENED,
+                            TenantRecoveryTriagePresentation::RECOVERY_EVIDENCE_UNVALIDATED,
+                        ],
+                        'review_state' => [
+                            TenantTriageReview::STATE_FOLLOW_UP_NEEDED,
+                            TenantTriageReview::DERIVED_STATE_CHANGED_SINCE_REVIEW,
+                        ],
+                        'triage_sort' => TenantRecoveryTriagePresentation::TRIAGE_SORT_WORST_FIRST,
+                    ],
+                )),
+            'entries' => array_slice($rawEntries, 0, self::PREVIEW_LIMIT),
+            'empty_state' => $selectedTenant instanceof Tenant
+                ? 'No review follow-up is visible for this tenant filter right now.'
+                : 'No review follow-up is visible right now.',
+        ];
+    }
+
+    /**
+     * @param  array<int, Tenant>  $visibleFindingTenants
+     */
+    private function assignedFindingsQuery(User $user, array $visibleFindingTenants, ?Tenant $selectedTenant): \Illuminate\Database\Eloquent\Builder
+    {
+        $tenantIds = $selectedTenant instanceof Tenant
+            ? [(int) $selectedTenant->getKey()]
+            : array_keys($visibleFindingTenants);
+
+        return Finding::query()
+            ->with(['tenant', 'ownerUser:id,name', 'assigneeUser:id,name'])
+            ->withSubjectDisplayName()
+            ->whereIn('tenant_id', $tenantIds === [] ? [-1] : $tenantIds)
+            ->where('assignee_user_id', (int) $user->getKey())
+            ->whereIn('status', Finding::openStatusesForQuery());
+    }
+
+    private function orderedAssignedFindingsQuery(\Illuminate\Database\Eloquent\Builder $query): \Illuminate\Database\Eloquent\Builder
+    {
+        return $query
+            ->orderByRaw(
+                'case when due_at is not null and due_at < ? then 0 when reopened_at is not null then 1 else 2 end asc',
+                [now()],
+            )
+            ->orderByRaw('case when due_at is null then 1 else 0 end asc')
+            ->orderBy('due_at')
+            ->orderByDesc('id');
+    }
+
+    /**
+     * @param  array<int, Tenant>  $visibleFindingTenants
+     */
+    private function intakeFindingsQuery(array $visibleFindingTenants, ?Tenant $selectedTenant): \Illuminate\Database\Eloquent\Builder
+    {
+        $tenantIds = $selectedTenant instanceof Tenant
+            ? [(int) $selectedTenant->getKey()]
+            : array_keys($visibleFindingTenants);
+
+        return Finding::query()
+            ->with(['tenant', 'ownerUser:id,name', 'assigneeUser:id,name'])
+            ->withSubjectDisplayName()
+            ->whereIn('tenant_id', $tenantIds === [] ? [-1] : $tenantIds)
+            ->whereNull('assignee_user_id')
+            ->whereIn('status', Finding::openStatusesForQuery());
+    }
+
+    private function orderedIntakeFindingsQuery(\Illuminate\Database\Eloquent\Builder $query): \Illuminate\Database\Eloquent\Builder
+    {
+        return $query
+            ->orderByRaw(
+                "case
+                    when due_at is not null and due_at < ? then 0
+                    when status = ? then 1
+                    when status = ? then 2
+                    else 3
+                end asc",
+                [now(), Finding::STATUS_REOPENED, Finding::STATUS_NEW],
+            )
+            ->orderByRaw('case when due_at is null then 1 else 0 end asc')
+            ->orderBy('due_at')
+            ->orderByDesc('id');
+    }
+
+    /**
+     * @param  array<int, Tenant>  $authorizedTenants
+     */
+    private function terminalOperationsQuery(Workspace $workspace, array $authorizedTenants, ?Tenant $selectedTenant): \Illuminate\Database\Eloquent\Builder
+    {
+        return $this->operationsBaseQuery($workspace, $authorizedTenants, $selectedTenant)
+            ->terminalFollowUp();
+    }
+
+    /**
+     * @param  array<int, Tenant>  $authorizedTenants
+     */
+    private function staleOperationsQuery(Workspace $workspace, array $authorizedTenants, ?Tenant $selectedTenant): \Illuminate\Database\Eloquent\Builder
+    {
+        return $this->operationsBaseQuery($workspace, $authorizedTenants, $selectedTenant)
+            ->activeStaleAttention();
+    }
+
+    /**
+     * @param  array<int, Tenant>  $authorizedTenants
+     */
+    private function operationsBaseQuery(Workspace $workspace, array $authorizedTenants, ?Tenant $selectedTenant): \Illuminate\Database\Eloquent\Builder
+    {
+        $tenantIds = array_keys($authorizedTenants);
+
+        return OperationRun::query()
+            ->with('tenant')
+            ->where('workspace_id', (int) $workspace->getKey())
+            ->where(function ($query) use ($selectedTenant, $tenantIds): void {
+                if ($selectedTenant instanceof Tenant) {
+                    $query->where('tenant_id', (int) $selectedTenant->getKey());
+
+                    return;
+                }
+
+                $query
+                    ->whereIn('tenant_id', $tenantIds === [] ? [-1] : $tenantIds)
+                    ->orWhereNull('tenant_id');
+            });
+    }
+
+    /**
+     * @param  array<int, Tenant>  $authorizedTenants
+     */
+    private function alertsQuery(Workspace $workspace, array $authorizedTenants, ?Tenant $selectedTenant): \Illuminate\Database\Eloquent\Builder
+    {
+        $tenantIds = array_keys($authorizedTenants);
+
+        return AlertDelivery::query()
+            ->with('tenant')
+            ->where('workspace_id', (int) $workspace->getKey())
+            ->where('status', AlertDelivery::STATUS_FAILED)
+            ->where(function ($query) use ($selectedTenant, $tenantIds): void {
+                if ($selectedTenant instanceof Tenant) {
+                    $query->where('tenant_id', (int) $selectedTenant->getKey());
+
+                    return;
+                }
+
+                $query
+                    ->whereIn('tenant_id', $tenantIds === [] ? [-1] : $tenantIds)
+                    ->orWhereNull('tenant_id');
+            });
+    }
+
+    /**
+     * @return array<string, mixed>
+     */
+    private function findingEntry(Finding $finding, string $familyKey, ?CanonicalNavigationContext $navigationContext, int $baseUrgencyRank): array
+    {
+        $sublineParts = array_values(array_filter([
+            $finding->owner_user_id !== null ? 'Owner: '.FindingResource::accountableOwnerDisplayFor($finding) : null,
+            FindingExceptionResource::relativeTimeDescription($finding->due_at) ?? FindingResource::dueAttentionLabelFor($finding),
+            $finding->reopened_at !== null ? 'Reopened' : null,
+        ]));
+
+        return [
+            'family_key' => $familyKey,
+            'source_model' => Finding::class,
+            'source_key' => (string) $finding->getKey(),
+            'tenant_id' => $finding->tenant ? (int) $finding->tenant->getKey() : null,
+            'tenant_label' => $finding->tenant?->name,
+            'headline' => $finding->resolvedSubjectDisplayName() ?? 'Finding #'.$finding->getKey(),
+            'subline' => $sublineParts === [] ? null : implode(' • ', $sublineParts),
+            'urgency_rank' => $baseUrgencyRank
+                + ($finding->due_at?->isPast() === true ? 0 : 1)
+                + ($finding->reopened_at !== null ? 0 : 1),
+            'status_label' => Str::of((string) $finding->status)->replace('_', ' ')->title()->value(),
+            'destination_url' => $this->appendQuery(
+                FindingResource::getUrl('view', ['record' => $finding], panel: 'tenant', tenant: $finding->tenant),
+                $navigationContext?->toQuery() ?? [],
+            ),
+            'back_label' => $navigationContext?->backLinkLabel ?? 'Back to governance inbox',
+        ];
+    }
+
+    /**
+     * @return array<string, mixed>
+     */
+    private function operationEntry(OperationRun $run, ?CanonicalNavigationContext $navigationContext): array
+    {
+        $problemClass = $run->problemClass();
+
+        return [
+            'family_key' => 'stale_operations',
+            'source_model' => OperationRun::class,
+            'source_key' => (string) $run->getKey(),
+            'tenant_id' => $run->tenant ? (int) $run->tenant->getKey() : null,
+            'tenant_label' => $run->tenant?->name,
+            'headline' => $problemClass === OperationRun::PROBLEM_CLASS_TERMINAL_FOLLOW_UP
+                ? 'Terminal follow-up operation'
+                : 'Stale active operation',
+            'subline' => OperationRunLinks::identifier($run),
+            'urgency_rank' => $problemClass === OperationRun::PROBLEM_CLASS_TERMINAL_FOLLOW_UP ? 0 : 1,
+            'status_label' => $problemClass === OperationRun::PROBLEM_CLASS_TERMINAL_FOLLOW_UP
+                ? 'Terminal follow-up'
+                : 'Stale',
+            'destination_url' => OperationRunLinks::tenantlessView($run, $navigationContext),
+            'back_label' => $navigationContext?->backLinkLabel ?? 'Back to governance inbox',
+        ];
+    }
+
+    /**
+     * @return array<string, mixed>
+     */
+    private function alertEntry(AlertDelivery $delivery, ?CanonicalNavigationContext $navigationContext): array
+    {
+        $payload = is_array($delivery->payload) ? $delivery->payload : [];
+        $headline = is_string($payload['title'] ?? null) && $payload['title'] !== ''
+            ? (string) $payload['title']
+            : 'Failed alert delivery';
+        $sublineParts = array_values(array_filter([
+            is_string($delivery->last_error_message) && $delivery->last_error_message !== ''
+                ? $delivery->last_error_message
+                : null,
+            is_string($delivery->event_type) && $delivery->event_type !== ''
+                ? $delivery->event_type
+                : null,
+        ]));
+
+        return [
+            'family_key' => 'alert_delivery_failures',
+            'source_model' => AlertDelivery::class,
+            'source_key' => (string) $delivery->getKey(),
+            'tenant_id' => $delivery->tenant ? (int) $delivery->tenant->getKey() : null,
+            'tenant_label' => $delivery->tenant?->name,
+            'headline' => $headline,
+            'subline' => $sublineParts === [] ? null : implode(' • ', $sublineParts),
+            'urgency_rank' => 0,
+            'status_label' => 'Failed',
+            'destination_url' => $this->appendQuery(
+                AlertDeliveryResource::getUrl('view', ['record' => $delivery], panel: 'admin'),
+                $navigationContext?->toQuery() ?? [],
+            ),
+            'back_label' => $navigationContext?->backLinkLabel ?? 'Back to governance inbox',
+        ];
+    }
+
+    /**
+     * @param  array<string, mixed>  $row
+     * @return array<string, mixed>
+     */
+    private function reviewEntry(
+        Tenant $tenant,
+        string $family,
+        array $row,
+        mixed $latestPublishedReview,
+        ?CanonicalNavigationContext $navigationContext,
+    ): array {
+        $state = (string) ($row['derived_state'] ?? TenantTriageReview::DERIVED_STATE_NOT_REVIEWED);
+        $familyLabel = $family === PortfolioArrivalContextToken::FAMILY_BACKUP_HEALTH
+            ? 'Backup health'
+            : 'Recovery evidence';
+        $headline = $state === TenantTriageReview::STATE_FOLLOW_UP_NEEDED
+            ? $familyLabel.' needs review follow-up'
+            : $familyLabel.' changed since review';
+        $sublineParts = array_values(array_filter([
+            is_string($row['reviewed_by_user_name'] ?? null) && $row['reviewed_by_user_name'] !== ''
+                ? 'Last review: '.$row['reviewed_by_user_name']
+                : null,
+            isset($row['reviewed_at']) && $row['reviewed_at'] !== null
+                ? 'Reviewed '.optional($row['reviewed_at'])->toDateTimeString()
+                : null,
+        ]));
+        $destinationUrl = $latestPublishedReview !== null
+            ? TenantReviewResource::tenantScopedUrl('view', ['record' => $latestPublishedReview], $tenant, 'tenant')
+            : CustomerReviewWorkspace::tenantPrefilterUrl($tenant);
+
+        return [
+            'family_key' => 'review_follow_up',
+            'source_model' => TenantTriageReview::class,
+            'source_key' => (string) $tenant->getKey().':'.$family,
+            'tenant_id' => (int) $tenant->getKey(),
+            'tenant_label' => $tenant->name,
+            'headline' => $headline,
+            'subline' => $sublineParts === [] ? null : implode(' • ', $sublineParts),
+            'urgency_rank' => $state === TenantTriageReview::STATE_FOLLOW_UP_NEEDED ? 0 : 1,
+            'status_label' => $state === TenantTriageReview::STATE_FOLLOW_UP_NEEDED
+                ? 'Follow-up needed'
+                : 'Changed since review',
+            'destination_url' => $this->appendQuery($destinationUrl, $navigationContext?->toQuery() ?? []),
+            'back_label' => $navigationContext?->backLinkLabel ?? 'Back to governance inbox',
+        ];
+    }
+
+    private function assignedFindingsSummary(int $count, int $overdueCount): string
+    {
+        if ($count === 0) {
+            return 'No assigned findings are visible in the current scope.';
+        }
+
+        if ($overdueCount > 0) {
+            return sprintf(
+                '%d assigned finding%s remain open. %d %s overdue.',
+                $count,
+                $count === 1 ? '' : 's',
+                $overdueCount,
+                $overdueCount === 1 ? 'is' : 'are',
+            );
+        }
+
+        return sprintf(
+            '%d assigned finding%s remain open in the visible scope.',
+            $count,
+            $count === 1 ? '' : 's',
+        );
+    }
+
+    private function intakeFindingsSummary(int $count, int $needsTriageCount): string
+    {
+        if ($count === 0) {
+            return 'No intake findings are visible in the current scope.';
+        }
+
+        return sprintf(
+            '%d unassigned finding%s remain in intake. %d still need first triage.',
+            $count,
+            $count === 1 ? '' : 's',
+            $needsTriageCount,
+        );
+    }
+
+    private function operationsSummary(int $terminalCount, int $staleCount): string
+    {
+        if ($terminalCount + $staleCount === 0) {
+            return 'No stale or terminal follow-up operations are visible in the current scope.';
+        }
+
+        if ($terminalCount > 0 && $staleCount > 0) {
+            return sprintf(
+                '%d terminal follow-up operation%s and %d stale active run%s need monitoring attention.',
+                $terminalCount,
+                $terminalCount === 1 ? '' : 's',
+                $staleCount,
+                $staleCount === 1 ? '' : 's',
+            );
+        }
+
+        if ($terminalCount > 0) {
+            return sprintf(
+                '%d terminal follow-up operation%s need monitoring attention.',
+                $terminalCount,
+                $terminalCount === 1 ? '' : 's',
+            );
+        }
+
+        return sprintf(
+            '%d stale active run%s need monitoring attention.',
+            $staleCount,
+            $staleCount === 1 ? '' : 's',
+        );
+    }
+
+    private function alertsSummary(int $count): string
+    {
+        if ($count === 0) {
+            return 'No failed alert deliveries are visible in the current scope.';
+        }
+
+        return sprintf(
+            '%d failed alert delivery attempt%s remain visible in this workspace.',
+            $count,
+            $count === 1 ? '' : 's',
+        );
+    }
+
+    private function reviewSummary(int $followUpCount, int $changedCount): string
+    {
+        $total = $followUpCount + $changedCount;
+
+        if ($total === 0) {
+            return 'No review follow-up is visible in the current scope.';
+        }
+
+        return sprintf(
+            '%d review concern%s need attention. %d marked follow-up needed and %d changed since review.',
+            $total,
+            $total === 1 ? '' : 's',
+            $followUpCount,
+            $changedCount,
+        );
+    }
+
+    /**
+     * @param  array<string, mixed>  $query
+     */
+    private function appendQuery(string $url, array $query): string
+    {
+        if ($query === []) {
+            return $url;
+        }
+
+        $separator = str_contains($url, '?') ? '&' : '?';
+
+        return $url.$separator.http_build_query($query);
+    }
+}

apps/platform/app/Support/OperationalControls/OperationalControlCatalog.php

@@ -17,6 +17,13 @@ final class OperationalControlCatalog
             'operation_types' => ['restore.execute'],
             'affected_surfaces' => ['tenant.restore_runs.create'],
         ],
+        'ai.execution' => [
+            'key' => 'ai.execution',
+            'label' => 'AI execution',
+            'supported_scopes' => ['global'],
+            'operation_types' => ['ai.execution'],
+            'affected_surfaces' => ['governed_ai.execution'],
+        ],
     ];
 
     /**

apps/platform/app/Support/ProductKnowledge/ContextualHelpResolver.php

@@ -6,6 +6,7 @@
 
 use App\Models\ProviderConnection;
 use App\Models\Tenant;
+use App\Support\Ai\AiDataClassification;
 use App\Support\Governance\PlatformVocabularyGlossary;
 use App\Support\Links\RequiredPermissionsLinks;
 use App\Support\ReasonTranslation\ReasonPresenter;
@@ -147,6 +148,43 @@ public function knowledgeSource(): array
         return $this->catalog->knowledgeSource();
     }
 
+    /**
+     * @return array{
+     *     use_case_key: string,
+     *     source_family: string,
+     *     data_classifications: list<string>,
+     *     operational_metadata: array{version: int, topic_count: int},
+     *     topics: list<array{
+     *         topic_key: string,
+     *         surface_families: list<string>,
+     *         headline: string,
+     *         short_explanation: string,
+     *         troubleshooting_steps: list<string>,
+     *         safe_next_action: string,
+     *         glossary_terms: list<string>,
+     *         docs_links: list<array{label: string, kind: string, url: ?string, resolver: ?string}>
+     *     }>
+     * }
+     */
+    public function aiProductKnowledgeAnswerDraftSource(): array
+    {
+        $source = $this->knowledgeSource();
+
+        return [
+            'use_case_key' => 'product_knowledge.answer_draft',
+            'source_family' => 'product_knowledge',
+            'data_classifications' => [
+                AiDataClassification::ProductKnowledge->value,
+                AiDataClassification::OperationalMetadata->value,
+            ],
+            'operational_metadata' => [
+                'version' => (int) $source['version'],
+                'topic_count' => (int) $source['topic_count'],
+            ],
+            'topics' => $source['topics'],
+        ];
+    }
+
     /**
      * @param  array<string, mixed>|null  $verificationReport
      */

apps/platform/app/Support/Settings/SettingsRegistry.php

@@ -5,6 +5,9 @@
 namespace App\Support\Settings;
 
 use App\Models\Finding;
+use App\Services\Localization\LocaleResolver;
+use App\Support\Ai\AiPolicyMode;
+use App\Services\Entitlements\WorkspaceCommercialLifecycleResolver;
 use App\Services\Entitlements\WorkspacePlanProfileCatalog;
 
 final class SettingsRegistry
@@ -18,6 +21,34 @@ public function __construct()
     {
         $this->definitions = [];
 
+        $this->register(new SettingDefinition(
+            domain: 'ai',
+            key: 'policy_mode',
+            type: 'string',
+            systemDefault: AiPolicyMode::Disabled->value,
+            rules: ['required', 'string', 'in:disabled,private_only'],
+            normalizer: static fn (mixed $value): string => strtolower(trim((string) $value)),
+        ));
+
+        $this->register(new SettingDefinition(
+            domain: LocaleResolver::SETTING_DOMAIN,
+            key: LocaleResolver::SETTING_DEFAULT_LOCALE,
+            type: 'string',
+            systemDefault: null,
+            rules: [
+                'nullable',
+                'string',
+                'in:'.implode(',', LocaleResolver::supportedLocales()),
+            ],
+            normalizer: static function (mixed $value): ?string {
+                if ($value === null) {
+                    return null;
+                }
+
+                return LocaleResolver::normalize($value);
+            },
+        ));
+
         $this->register(new SettingDefinition(
             domain: 'backup',
             key: 'retention_keep_last_default',
@@ -304,6 +335,44 @@ static function (string $attribute, mixed $value, \Closure $fail): void {
                 return $normalized === '' ? null : $normalized;
             },
         ));
+
+        $this->register(new SettingDefinition(
+            domain: 'entitlements',
+            key: WorkspaceCommercialLifecycleResolver::SETTING_COMMERCIAL_LIFECYCLE_STATE,
+            type: 'string',
+            systemDefault: null,
+            rules: [
+                'nullable',
+                'string',
+                'in:'.implode(',', WorkspaceCommercialLifecycleResolver::stateIds()),
+            ],
+            normalizer: static function (mixed $value): ?string {
+                if ($value === null) {
+                    return null;
+                }
+
+                $normalized = strtolower(trim((string) $value));
+
+                return $normalized === '' ? null : $normalized;
+            },
+        ));
+
+        $this->register(new SettingDefinition(
+            domain: 'entitlements',
+            key: WorkspaceCommercialLifecycleResolver::SETTING_COMMERCIAL_LIFECYCLE_REASON,
+            type: 'string',
+            systemDefault: null,
+            rules: ['nullable', 'string', 'max:500'],
+            normalizer: static function (mixed $value): ?string {
+                if ($value === null) {
+                    return null;
+                }
+
+                $normalized = trim((string) $value);
+
+                return $normalized === '' ? null : $normalized;
+            },
+        ));
     }
 
     /**

apps/platform/app/Support/SupportDiagnostics/SupportDiagnosticBundleBuilder.php

@@ -19,6 +19,7 @@
 use App\Models\TenantReview;
 use App\Models\User;
 use App\Models\Workspace;
+use App\Support\Ai\AiDataClassification;
 use App\Support\Navigation\RelatedNavigationResolver;
 use App\Support\OperationRunLinks;
 use App\Support\OpsUx\GovernanceRunDiagnosticSummaryBuilder;
@@ -133,6 +134,39 @@ public function forOperationRun(OperationRun $run, ?User $actor = null): array
         );
     }
 
+    /**
+     * @return array{
+     *     use_case_key: string,
+     *     source_family: string,
+     *     data_classifications: list<string>,
+     *     summary: array{
+     *         headline: string,
+     *         dominant_issue: string,
+     *         freshness_state: string,
+     *         completeness_note: ?string,
+     *         redaction_note: string,
+     *         generated_from: string
+     *     },
+     *     redaction: array{mode: string, markers: list<string>},
+     *     notes: list<string>
+     * }
+     */
+    public function aiSupportDiagnosticsSummaryDraftSource(Tenant $tenant, ?User $actor = null): array
+    {
+        $bundle = $this->forTenant($tenant, $actor);
+
+        return [
+            'use_case_key' => 'support_diagnostics.summary_draft',
+            'source_family' => 'support_diagnostics',
+            'data_classifications' => [
+                AiDataClassification::RedactedSupportSummary->value,
+            ],
+            'summary' => $bundle['summary'],
+            'redaction' => $bundle['redaction'],
+            'notes' => $bundle['notes'],
+        ];
+    }
+
     /**
      * @param  list<array<string, mixed>>  $sections
      * @return array<string, mixed>

apps/platform/app/Support/Ui/ActionSurface/ActionSurfaceExemptions.php

@@ -749,12 +749,17 @@ public static function spec195ResidualSurfaceInventory(): array
                 'discoveryState' => 'outside_primary_discovery',
                 'closureDecision' => 'harmless_special_case',
                 'reasonCategory' => 'read_mostly_context_detail',
-                'explicitReason' => 'The workspace directory detail page is a read-mostly drilldown that exposes context and links, not a declaration-backed mutable system workbench.',
+                'explicitReason' => 'The workspace directory detail page is a read-mostly drilldown with one bounded, capability-gated commercial lifecycle mutation added by spec 251; it is still not a declaration-backed mutable system workbench.',
                 'evidence' => [
                     [
                         'kind' => 'feature_livewire_test',
                         'reference' => 'tests/Feature/System/Spec195/SystemDirectoryResidualSurfaceTest.php',
-                        'proves' => 'The workspace detail page stays capability-gated and renders contextual tenant and run links without mutating actions.',
+                        'proves' => 'The workspace detail page stays capability-gated and renders contextual tenant and run links while remaining outside the primary declaration-backed table contract.',
+                    ],
+                    [
+                        'kind' => 'feature_livewire_test',
+                        'reference' => 'tests/Feature/System/ViewWorkspaceEntitlementsTest.php',
+                        'proves' => 'The commercial lifecycle mutation is separately capability-gated, confirmation-protected, rationale-required, and audited.',
                     ],
                     [
                         'kind' => 'authorization_test',

apps/platform/app/Support/Workspaces/WorkspaceResolver.php

@@ -8,6 +8,8 @@ final class WorkspaceResolver
 {
     public function resolve(string $value): ?Workspace
     {
+        $value = $this->normalizeRouteValue($value);
+
         $workspace = Workspace::query()
             ->where('slug', $value)
             ->first();
@@ -22,4 +24,37 @@ public function resolve(string $value): ?Workspace
 
         return Workspace::query()->whereKey((int) $value)->first();
     }
+
+    private function normalizeRouteValue(string $value): string
+    {
+        $value = trim($value);
+
+        if (! str_starts_with($value, '{')) {
+            return $value;
+        }
+
+        $decoded = json_decode($value, true);
+
+        if (! is_array($decoded)) {
+            return $value;
+        }
+
+        $slug = $decoded['slug'] ?? null;
+
+        if (is_string($slug) && $slug !== '') {
+            return $slug;
+        }
+
+        $id = $decoded['id'] ?? null;
+
+        if (is_int($id)) {
+            return (string) $id;
+        }
+
+        if (is_string($id) && ctype_digit($id)) {
+            return $id;
+        }
+
+        return $value;
+    }
 }

apps/platform/bootstrap/app.php

@@ -4,6 +4,7 @@
 use Illuminate\Foundation\Configuration\Exceptions;
 use Illuminate\Foundation\Configuration\Middleware;
 
+use App\Http\Middleware\ApplyResolvedLocale;
 use App\Http\Middleware\SuppressDebugbarForSmokeRequests;
 use App\Http\Middleware\UseSystemSessionCookieForLivewireRequests;
 
@@ -24,7 +25,12 @@
             UseSystemSessionCookieForLivewireRequests::class,
         ]);
 
+        $middleware->web(append: [
+            ApplyResolvedLocale::class,
+        ]);
+
         $middleware->alias([
+            'apply-resolved-locale' => ApplyResolvedLocale::class,
             'ensure-correct-guard' => \App\Http\Middleware\EnsureCorrectGuard::class,
             'ensure-platform-capability' => \App\Http\Middleware\EnsurePlatformCapability::class,
             'ensure-workspace-member' => \App\Http\Middleware\EnsureWorkspaceMember::class,

apps/platform/database/migrations/2026_04_28_000000_add_preferred_locale_to_users_table.php

@@ -0,0 +1,25 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::table('users', function (Blueprint $table): void {
+            $table->string('preferred_locale', 8)
+                ->nullable()
+                ->after('last_workspace_id')
+                ->index();
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::table('users', function (Blueprint $table): void {
+            $table->dropColumn('preferred_locale');
+        });
+    }
+};

apps/platform/lang/de/baseline-compare.php

@@ -0,0 +1,88 @@
+<?php
+
+declare(strict_types=1);
+
+return [
+    'duplicate_warning_title' => 'Warnung',
+    'duplicate_warning_body_plural' => ':count Policies in diesem Tenant verwenden generische Anzeigenamen, dadurch entstehen :ambiguous_count mehrdeutige Subjekte. :app kann sie nicht sicher mit der Baseline abgleichen.',
+    'duplicate_warning_body_singular' => ':count Policy in diesem Tenant verwendet einen generischen Anzeigenamen, dadurch entsteht :ambiguous_count mehrdeutiges Subjekt. :app kann es nicht sicher mit der Baseline abgleichen.',
+    'stat_assigned_baseline' => 'Zugewiesene Baseline',
+    'stat_total_findings' => 'Findings gesamt',
+    'stat_last_compared' => 'Zuletzt verglichen',
+    'stat_last_compared_never' => 'Nie',
+    'stat_error' => 'Fehler',
+    'badge_snapshot' => 'Snapshot #:id',
+    'badge_coverage_ok' => 'Abdeckung: OK',
+    'badge_coverage_warnings' => 'Abdeckung: Warnungen',
+    'badge_fidelity' => 'Fidelity: :level',
+    'badge_evidence_gaps' => 'Evidence Gaps: :count',
+    'evidence_gaps_tooltip' => 'Wichtigste Gaps: :summary',
+    'evidence_gap_details_heading' => 'Evidence-Gap-Details',
+    'evidence_gap_details_description' => 'Durchsuchen Sie aufgezeichnete Gap-Subjekte nach Grund, Governed Subject, Subjektklasse, Ergebnis, nächster Aktion oder Subject Key, bevor Sie Rohdiagnosen verwenden.',
+    'evidence_gap_search_label' => 'Gap-Details suchen',
+    'evidence_gap_search_placeholder' => 'Nach Grund, Typ, Klasse, Ergebnis, Aktion oder Subject Key suchen',
+    'evidence_gap_search_help' => 'Filtert über Grund, Governed Subject, Subjektklasse, Ergebnis, nächste Aktion und Subject Key.',
+    'evidence_gap_bucket_help_ambiguous_match' => 'Mehrere Inventory-Datensätze passten zum gleichen Policy-Subjekt. Prüfen Sie das Mapping.',
+    'evidence_gap_bucket_help_policy_record_missing' => 'Der erwartete Policy-Datensatz wurde im Baseline-Snapshot nicht gefunden. Prüfen Sie, ob die Policy im Tenant noch existiert.',
+    'evidence_gap_bucket_help_inventory_record_missing' => 'Für diese Subjekte konnte kein Inventory-Datensatz gefunden werden. Prüfen Sie, ob der Inventory Sync aktuell ist.',
+    'evidence_gap_bucket_help_foundation_not_policy_backed' => 'Diese Subjekte existieren in der Foundation-Schicht, sind aber nicht durch eine verwaltete Policy abgedeckt. Prüfen Sie, ob eine Policy erstellt werden sollte.',
+    'evidence_gap_bucket_help_capture_failed' => 'Evidence Capture ist für diese Subjekte fehlgeschlagen. Wiederholen Sie den Vergleich oder prüfen Sie die Graph-Konnektivität.',
+    'evidence_gap_bucket_help_default' => 'Diese Subjekte wurden beim Vergleich markiert. Prüfen Sie die betroffenen Zeilen.',
+    'evidence_gap_reason' => 'Grund',
+    'evidence_gap_reason_affected' => ':count betroffen',
+    'evidence_gap_reason_recorded' => ':count aufgezeichnet',
+    'evidence_gap_reason_missing_detail' => ':count ohne Detail',
+    'evidence_gap_structural' => 'Strukturell: :count',
+    'evidence_gap_operational' => 'Operativ: :count',
+    'evidence_gap_transient' => 'Temporär: :count',
+    'evidence_gap_bucket_structural' => ':count strukturell',
+    'evidence_gap_bucket_operational' => ':count operativ',
+    'evidence_gap_bucket_transient' => ':count temporär',
+    'evidence_gap_missing_details_title' => 'Für diesen Run wurden keine Detailzeilen aufgezeichnet',
+    'evidence_gap_missing_details_body' => 'Evidence Gaps wurden für diesen Compare Run gezählt, aber Details auf Subjektebene wurden nicht gespeichert. Prüfen Sie Rohdiagnosen oder wiederholen Sie den Vergleich.',
+    'evidence_gap_missing_reason_body' => ':count betroffene Subjekte wurden für diesen Grund gezählt, aber Detailzeilen wurden nicht aufgezeichnet.',
+    'evidence_gap_legacy_title' => 'Legacy-Development-Gap-Payload erkannt',
+    'evidence_gap_legacy_body' => 'Dieser Run verwendet noch die retired breite Grundform. Erzeugen Sie den Run neu oder bereinigen Sie alte lokale Development-Payloads.',
+    'evidence_gap_diagnostics_heading' => 'Baseline-Compare-Evidence',
+    'evidence_gap_diagnostics_description' => 'Rohdiagnosen bleiben für Support und tiefere Fehlersuche nach Operator-Zusammenfassung und Detailansicht verfügbar.',
+    'evidence_gap_policy_type' => 'Governed Subject',
+    'evidence_gap_subject_class' => 'Subjektklasse',
+    'evidence_gap_outcome' => 'Ergebnis',
+    'evidence_gap_next_action' => 'Nächste Aktion',
+    'evidence_gap_subject_key' => 'Subject Key',
+    'evidence_gap_table_empty_heading' => 'Keine aufgezeichneten Gap-Zeilen passen zu dieser Ansicht',
+    'evidence_gap_table_empty_description' => 'Passen Sie Suche oder Filter an, um andere betroffene Subjekte zu prüfen.',
+    'comparing_indicator' => 'Vergleich läuft...',
+    'no_findings_all_clear' => 'Kein bestätigter Drift im letzten Vergleich',
+    'no_findings_coverage_warnings' => 'Kein Drift angezeigt, aber Coverage limitiert diesen Vergleich',
+    'no_findings_evidence_gaps' => 'Kein Drift angezeigt, aber Evidence Gaps müssen geprüft werden',
+    'no_findings_default' => 'Aktuell sind keine Drift Findings sichtbar',
+    'coverage_warning_title' => 'Vergleich mit Warnungen abgeschlossen',
+    'coverage_unproven_body' => 'Coverage Proof fehlte oder war nicht lesbar. Findings wurden aus Sicherheitsgründen unterdrückt.',
+    'coverage_incomplete_body' => 'Findings wurden für :count Policy :types wegen unvollständiger Coverage übersprungen.',
+    'coverage_uncovered_label' => 'Nicht abgedeckt: :list',
+    'failed_title' => 'Vergleich fehlgeschlagen',
+    'failed_body_default' => 'Der letzte Baseline-Vergleich ist fehlgeschlagen. Prüfen Sie die Run-Details oder wiederholen Sie ihn.',
+    'critical_drift_title' => 'Kritischer Drift erkannt',
+    'critical_drift_body' => 'Der aktuelle Tenant-Zustand weicht von Baseline :profile ab. :count High-Severity :findings erfordern sofortige Aufmerksamkeit.',
+    'empty_no_tenant' => 'Kein Tenant ausgewählt',
+    'empty_no_assignment' => 'Keine Baseline zugewiesen',
+    'empty_no_snapshot' => 'Kein Snapshot verfügbar',
+    'findings_description' => 'Die Tenant-Konfiguration weicht vom Baseline-Profil ab.',
+    'rbac_summary_title' => 'Intune-RBAC-Rollendefinitionen',
+    'rbac_summary_description' => 'Rollenzuweisungen sind in diesem Baseline-Compare-Release nicht enthalten.',
+    'rbac_summary_compared' => 'Verglichen',
+    'rbac_summary_unchanged' => 'Unverändert',
+    'rbac_summary_modified' => 'Geändert',
+    'rbac_summary_missing' => 'Fehlend',
+    'rbac_summary_unexpected' => 'Unerwartet',
+    'no_drift_title' => 'Kein Drift erkannt',
+    'no_drift_body' => 'Der letzte Vergleich hat keinen bestätigten Drift für das zugewiesene Baseline-Profil aufgezeichnet.',
+    'coverage_warnings_title' => 'Coverage-Warnungen',
+    'coverage_warnings_body' => 'Der letzte Vergleich wurde mit Warnungen abgeschlossen und erzeugte keine bestätigten Drift Findings. Aktualisieren Sie Evidence, bevor Sie dies als Entwarnung werten.',
+    'idle_title' => 'Bereit zum Vergleich',
+    'button_view_run' => 'Run anzeigen',
+    'button_view_failed_run' => 'Fehlgeschlagenen Run anzeigen',
+    'button_view_findings' => 'Alle Findings anzeigen',
+    'button_review_last_run' => 'Letzten Run prüfen',
+];

apps/platform/lang/de/findings.php

@@ -0,0 +1,31 @@
+<?php
+
+declare(strict_types=1);
+
+return [
+    'drift' => [
+        'rbac_role_definition' => 'Intune-RBAC-Rollendefinitions-Drift',
+    ],
+    'subject_types' => [
+        'policy' => 'Policy',
+        'intuneRoleDefinition' => 'Intune-RBAC-Rollendefinition',
+    ],
+    'rbac' => [
+        'detail_heading' => 'Intune-RBAC-Rollendefinitions-Drift',
+        'detail_subheading' => 'Rollenzuweisungen sind nicht enthalten. RBAC-Restore wird nicht unterstützt.',
+        'metadata_only' => 'Nur Metadaten geändert',
+        'permission_change' => 'Berechtigung geändert',
+        'missing' => 'Im aktuellen Tenant fehlend',
+        'unexpected' => 'Unerwartet im aktuellen Tenant',
+        'changed_fields' => 'Geänderte Felder',
+        'baseline' => 'Baseline',
+        'current' => 'Aktuell',
+        'absent' => 'Nicht vorhanden',
+        'role_source' => 'Rollenquelle',
+        'permission_blocks' => 'Berechtigungsblöcke',
+        'built_in' => 'Integriert',
+        'custom' => 'Benutzerdefiniert',
+        'assignments_excluded' => 'Rollenzuweisungen sind in diesem Baseline-Compare-Release nicht enthalten.',
+        'restore_unsupported' => 'RBAC-Restore wird in diesem Release nicht unterstützt.',
+    ],
+];

apps/platform/lang/de/localization.php

@@ -0,0 +1,230 @@
+<?php
+
+declare(strict_types=1);
+
+return [
+    'locales' => [
+        'en' => 'Englisch',
+        'de' => 'Deutsch',
+    ],
+    'source' => [
+        'explicit_override' => 'Sitzungsüberschreibung',
+        'user_preference' => 'persönliche Einstellung',
+        'workspace_default' => 'Workspace-Standard',
+        'workspace_override' => 'Workspace-Überschreibung',
+        'system_default' => 'Systemstandard',
+    ],
+    'shell' => [
+        'language' => 'Sprache',
+        'current_language' => 'Aktuelle Sprache',
+        'language_source' => 'Quelle: :source',
+        'temporary_override' => 'Temporäre Überschreibung',
+        'switch_language' => 'Sprache wechseln',
+        'clear_override' => 'Geerbte Sprache verwenden',
+        'personal_preference' => 'Persönliche Einstellung',
+        'save_preference' => 'Einstellung speichern',
+        'inherit_workspace' => 'Workspace-Standard verwenden',
+        'workspace' => 'Workspace',
+        'choose_workspace' => 'Workspace auswählen',
+        'switch_workspace' => 'Workspace wechseln',
+        'workspace_home' => 'Workspace-Start',
+        'tenant_scope' => 'Tenant-Kontext',
+        'select_tenant' => 'Tenant auswählen',
+        'selected_tenant' => 'Ausgewählter Tenant',
+        'no_tenant_selected' => 'Kein Tenant ausgewählt',
+        'switch_tenant' => 'Tenant wechseln',
+        'clear_tenant_scope' => 'Tenant-Kontext löschen',
+        'context_unavailable' => 'Kontext nicht verfügbar',
+        'context_unavailable_workspace' => 'Der angeforderte Kontext konnte nicht wiederhergestellt werden. Die Shell zeigt stattdessen einen gültigen Workspace-Kontext.',
+        'context_unavailable_no_workspace' => 'Wählen Sie einen Workspace aus, um mit einem gültigen Admin-Kontext fortzufahren.',
+        'no_active_tenants' => 'In diesem Workspace sind keine aktiven Tenants für den Standardbetrieb verfügbar.',
+        'view_managed_tenants' => 'Managed Tenants anzeigen',
+        'workspace_wide_available' => 'Kein Tenant ausgewählt. Workspace-weite Seiten bleiben verfügbar; ein Tenant setzt nur den normalen aktiven Betriebskontext.',
+        'search_tenants' => 'Tenants suchen...',
+        'choose_workspace_first' => 'Wählen Sie zuerst einen Workspace aus.',
+    ],
+    'workspace' => [
+        'title' => 'Workspace-Einstellungen',
+        'save' => 'Speichern',
+        'reset' => 'Zurücksetzen',
+        'no_manage_permission' => 'Sie haben keine Berechtigung zum Verwalten der Workspace-Einstellungen.',
+        'no_workspace_override' => 'Keine Workspace-Überschreibung zum Zurücksetzen vorhanden.',
+        'last_modified_by' => ':description - Zuletzt geändert von :user, :time.',
+        'section' => 'Lokalisierung',
+        'section_description' => 'Workspace-Standard für Benutzer ohne persönliche Spracheinstellung.',
+        'default_locale_label' => 'Standardsprache',
+        'default_locale_placeholder' => 'Nicht gesetzt (verwendet Systemstandard)',
+        'default_locale_helper_unset' => 'Nicht gesetzt. Effektive Sprache: :locale (:source).',
+        'default_locale_helper_set' => 'Effektive Sprache: :locale.',
+    ],
+    'auth' => [
+        'microsoft_not_configured' => 'Microsoft-Anmeldung ist nicht konfiguriert.',
+        'sign_in_microsoft' => 'Mit Microsoft anmelden',
+        'tenant_admin_membership_required' => 'Tenant-Admin-Zugriff erfordert eine Tenant-Mitgliedschaft.',
+    ],
+    'navigation' => [
+        'findings' => 'Findings',
+        'settings' => 'Einstellungen',
+        'integrations' => 'Integrationen',
+        'manage_workspaces' => 'Workspaces verwalten',
+        'operations' => 'Operationen',
+        'audit_log' => 'Audit-Log',
+        'alerts' => 'Alerts',
+        'governance' => 'Governance',
+        'monitoring' => 'Monitoring',
+        'dashboard' => 'Dashboard',
+    ],
+    'dashboard' => [
+        'tenant_title' => 'Tenant-Dashboard',
+        'system_title' => 'System-Dashboard',
+        'request_support' => 'Support anfragen',
+        'support_request_heading' => 'Support anfragen',
+        'support_request_description' => 'Teilen Sie eine kurze Zusammenfassung. TenantAtlas fügt redaktionell bereinigten Kontext aus bestehenden Datensätzen hinzu.',
+        'submit_request' => 'Anfrage senden',
+        'included_context' => 'Enthaltener Kontext',
+        'severity' => 'Schweregrad',
+        'summary' => 'Zusammenfassung',
+        'reproduction_notes' => 'Reproduktionshinweise',
+        'contact_name' => 'Kontaktname',
+        'contact_email' => 'Kontakt-E-Mail',
+        'support_request_submitted' => 'Supportanfrage gesendet',
+        'open_support_diagnostics' => 'Supportdiagnosen öffnen',
+        'support_diagnostics' => 'Supportdiagnosen',
+        'support_diagnostics_description' => 'Redaktionell bereinigter Tenant-Kontext aus bestehenden Datensätzen.',
+        'close' => 'Schließen',
+        'time_window' => 'Zeitfenster',
+        'window' => 'Fenster',
+        'enter_break_glass' => 'Break-Glass-Modus aktivieren',
+        'exit_break_glass' => 'Break-Glass beenden',
+        'recovery_mode_enabled' => 'Wiederherstellungsmodus aktiviert',
+        'recovery_mode_ended' => 'Wiederherstellungsmodus beendet',
+    ],
+    'review' => [
+        'reporting' => 'Berichte',
+        'customer_reviews' => 'Kundenreviews',
+        'customer_review_workspace' => 'Kundenreview-Workspace',
+        'customer_safe_review_workspace' => 'Kundensicherer Review-Workspace',
+        'customer_workspace_intro' => 'Prüfen Sie den zuletzt veröffentlichten kundensicheren Status für jeden berechtigten Tenant, ohne den aktuellen Workspace-Kontext zu verlassen.',
+        'customer_workspace_canonical_note' => 'Eine Zeile öffnet die bestehende Tenant-Review-Detailseite, damit Evidence, Review-Packs und auditfähige Nachweise auf ihren kanonischen tenantbezogenen Oberflächen bleiben.',
+        'reviews' => 'Reviews',
+        'clear_filters' => 'Filter löschen',
+        'tenant' => 'Tenant',
+        'latest_review' => 'Letztes Review',
+        'key_findings' => 'Wichtige Findings',
+        'accepted_risks' => 'Akzeptierte Risiken',
+        'published' => 'Veröffentlicht',
+        'review_pack' => 'Review-Pack',
+        'open_latest_review' => 'Letztes Review öffnen',
+        'download_review_pack' => 'Review-Pack herunterladen',
+        'no_entitled_tenants' => 'Keine berechtigten Tenants passen zu dieser Ansicht',
+        'clear_filters_description' => 'Löschen Sie die aktuellen Filter, um zum vollständigen Kundenreview-Workspace für Ihre berechtigten Tenants zurückzukehren.',
+        'adjust_filters_description' => 'Passen Sie die Filter an, um zum vollständigen Kundenreview-Workspace für Ihre berechtigten Tenants zurückzukehren.',
+        'no_published_review' => 'Kein veröffentlichtes Review',
+        'no_published_review_available' => 'Noch kein veröffentlichtes Review verfügbar',
+        'no_findings_recorded' => 'Im veröffentlichten Review sind keine Findings erfasst.',
+        'findings_count_summary' => ':count Findings im veröffentlichten Review zusammengefasst.',
+        'findings_count_with_outcomes' => ':count Findings. Terminale Ergebnisse: :outcomes.',
+        'no_accepted_risks_recorded' => 'Keine akzeptierten Risiken erfasst.',
+        'accepted_risks_need_follow_up' => ':warnings akzeptierte Risiken benötigen Governance-Nacharbeit (:total gesamt).',
+        'accepted_risks_governed' => ':count akzeptierte Risiken sind governed.',
+        'accepted_risks_on_record' => ':count akzeptierte Risiken sind erfasst.',
+        'unavailable' => 'Nicht verfügbar',
+        'available' => 'Verfügbar',
+        'outcome_summary' => 'Ergebniszusammenfassung',
+        'review' => 'Review',
+        'review_date' => 'Review-Datum',
+        'completeness' => 'Vollständigkeit',
+        'evidence_snapshot' => 'Evidence-Snapshot',
+        'current_export' => 'Aktueller Export',
+        'executive_posture' => 'Executive-Status',
+        'sections' => 'Abschnitte',
+        'details' => 'Details',
+        'export_executive_pack' => 'Executive-Pack exportieren',
+        'outcome' => 'Ergebnis',
+        'export' => 'Export',
+        'next_step' => 'Nächster Schritt',
+        'no_tenant_reviews_yet' => 'Noch keine Tenant-Reviews',
+        'create_first_review_description' => 'Erstellen Sie das erste Review aus einem verankerten Evidence-Snapshot, um die wiederkehrende Review-Historie für diesen Tenant zu starten.',
+        'create_first_review' => 'Erstes Review erstellen',
+        'create_review' => 'Review erstellen',
+        'evidence_basis' => 'Evidence-Basis',
+        'evidence_basis_helper' => 'Wählen Sie den verankerten Evidence-Snapshot für dieses Review.',
+        'unable_create_missing_context' => 'Review kann nicht erstellt werden - Kontext fehlt.',
+        'select_valid_evidence_snapshot' => 'Wählen Sie einen gültigen Evidence-Snapshot aus.',
+        'unable_create_review' => 'Review kann nicht erstellt werden',
+        'review_already_available' => 'Review bereits verfügbar',
+        'review_already_available_body' => 'Ein passendes veränderbares Review ist für diese Evidence-Basis bereits vorhanden.',
+        'view_review' => 'Review anzeigen',
+        'open_operation' => 'Operation öffnen',
+        'review_composing_background' => 'Das Review wird im Hintergrund zusammengestellt.',
+        'unable_export_missing_context' => 'Review kann nicht exportiert werden - Kontext fehlt.',
+        'export_already_queued_body' => 'Ein Executive-Pack-Export ist für dieses Review bereits eingereiht oder läuft.',
+        'executive_pack_export_unavailable' => 'Executive-Pack-Export nicht verfügbar',
+        'unable_export_executive_pack' => 'Executive-Pack kann nicht exportiert werden',
+        'executive_pack_already_available' => 'Executive-Pack bereits verfügbar',
+        'executive_pack_already_available_body' => 'Ein passendes Executive-Pack ist für dieses Review bereits vorhanden.',
+        'view_pack' => 'Pack anzeigen',
+        'executive_pack_generating_background' => 'Das Executive-Pack wird im Hintergrund erstellt.',
+        'review_explanation' => 'Review-Erklärung',
+        'reason_owner' => 'Reason Owner',
+        'platform_core' => 'Platform Core',
+        'platform_reason_family' => 'Platform-Reason-Familie',
+        'compatibility' => 'Kompatibilität',
+        'highlights' => 'Highlights',
+        'next_actions' => 'Nächste Aktionen',
+        'related_context' => 'Verwandter Kontext',
+        'publication_readiness' => 'Veröffentlichungsreife',
+        'ready_for_publication' => 'Dieses Review ist bereit für Veröffentlichung und Executive-Pack-Export.',
+        'internal_only' => 'Dieses Review ist aktuell nur für interne Nutzung geeignet.',
+        'needs_follow_up' => 'Dieses Review benötigt vor der Veröffentlichung noch Nacharbeit.',
+        'key_entries' => 'Wichtige Einträge',
+        'entry' => 'Eintrag',
+        'follow_up' => 'Follow-up',
+        'diagnostics' => 'Diagnosen',
+        'result_meaning' => 'Ergebnisbedeutung',
+        'result_trust' => 'Ergebnisvertrauen',
+        'artifact_truth' => 'Artifact Truth',
+        'no_action_needed' => 'Keine Aktion erforderlich',
+        'count' => 'Anzahl',
+        'guidance' => 'Orientierung',
+        'findings' => 'Findings',
+        'reports' => 'Berichte',
+        'operations' => 'Operationen',
+        'pending_verification' => 'Verifizierung ausstehend',
+        'verified_cleared' => 'Verifiziert bereinigt',
+        'terminal_outcomes' => 'Terminale Ergebnisse',
+        'pending' => 'Ausstehend',
+        'operation' => 'Operation',
+        'operation_description' => 'Prüfen Sie die letzte Review-Zusammenstellung oder den Aktualisierungslauf.',
+        'executive_pack' => 'Executive-Pack',
+        'view_executive_pack' => 'Executive-Pack anzeigen',
+        'executive_pack_description' => 'Öffnet den aktuellen Export, der zu diesem Review gehört.',
+        'customer_workspace' => 'Kunden-Workspace',
+        'open_customer_workspace' => 'Kunden-Workspace öffnen',
+        'customer_workspace_description' => 'Öffnet den kundensicheren Review-Workspace mit Filter auf diesen Tenant.',
+        'view_evidence_snapshot' => 'Evidence-Snapshot anzeigen',
+        'evidence_snapshot_description' => 'Zur Evidence-Basis hinter diesem Review zurückkehren.',
+    ],
+    'findings' => [
+        'all' => 'Alle',
+        'needs_action' => 'Handlungsbedarf',
+        'overdue' => 'Überfällig',
+        'risk_accepted' => 'Risiko akzeptiert',
+        'resolved' => 'Gelöst',
+        'actions' => 'Aktionen',
+        'open_approval_queue' => 'Freigabewarteschlange öffnen',
+    ],
+    'notifications' => [
+        'locale_override_saved' => 'Sprachüberschreibung angewendet.',
+        'locale_override_cleared' => 'Sprachüberschreibung gelöscht.',
+        'user_preference_saved' => 'Spracheinstellung gespeichert.',
+        'user_preference_cleared' => 'Spracheinstellung gelöscht.',
+        'workspace_settings_saved' => 'Workspace-Einstellungen gespeichert',
+        'workspace_settings_unchanged' => 'Keine Einstellungsänderungen zu speichern',
+        'workspace_setting_reset' => 'Workspace-Einstellung auf Standard zurückgesetzt',
+        'setting_already_default' => 'Einstellung verwendet bereits den Standard',
+    ],
+    'validation' => [
+        'unsupported_locale' => 'Wählen Sie eine unterstützte Sprache.',
+    ],
+];

apps/platform/lang/en/localization.php

@@ -0,0 +1,230 @@
+<?php
+
+declare(strict_types=1);
+
+return [
+    'locales' => [
+        'en' => 'English',
+        'de' => 'German',
+    ],
+    'source' => [
+        'explicit_override' => 'session override',
+        'user_preference' => 'personal preference',
+        'workspace_default' => 'workspace default',
+        'workspace_override' => 'workspace override',
+        'system_default' => 'system default',
+    ],
+    'shell' => [
+        'language' => 'Language',
+        'current_language' => 'Current language',
+        'language_source' => 'Source: :source',
+        'temporary_override' => 'Temporary override',
+        'switch_language' => 'Switch language',
+        'clear_override' => 'Use inherited language',
+        'personal_preference' => 'Personal preference',
+        'save_preference' => 'Save preference',
+        'inherit_workspace' => 'Use workspace default',
+        'workspace' => 'Workspace',
+        'choose_workspace' => 'Choose workspace',
+        'switch_workspace' => 'Switch workspace',
+        'workspace_home' => 'Workspace Home',
+        'tenant_scope' => 'Tenant scope',
+        'select_tenant' => 'Select tenant',
+        'selected_tenant' => 'Selected tenant',
+        'no_tenant_selected' => 'No tenant selected',
+        'switch_tenant' => 'Switch tenant',
+        'clear_tenant_scope' => 'Clear tenant scope',
+        'context_unavailable' => 'Context unavailable',
+        'context_unavailable_workspace' => 'The requested scope could not be restored. The shell is showing a valid workspace state instead.',
+        'context_unavailable_no_workspace' => 'Choose a workspace to continue with a valid admin context.',
+        'no_active_tenants' => 'No active tenants are available for the standard operating context in this workspace.',
+        'view_managed_tenants' => 'View managed tenants',
+        'workspace_wide_available' => 'No tenant selected. Workspace-wide pages remain available, and choosing a tenant only sets the normal active operating context.',
+        'search_tenants' => 'Search tenants...',
+        'choose_workspace_first' => 'Choose a workspace first.',
+    ],
+    'workspace' => [
+        'title' => 'Workspace settings',
+        'save' => 'Save',
+        'reset' => 'Reset',
+        'no_manage_permission' => 'You do not have permission to manage workspace settings.',
+        'no_workspace_override' => 'No workspace override to reset.',
+        'last_modified_by' => ':description - Last modified by :user, :time.',
+        'section' => 'Localization settings',
+        'section_description' => 'Workspace default used by users without a personal language preference.',
+        'default_locale_label' => 'Default language',
+        'default_locale_placeholder' => 'Unset (uses system default)',
+        'default_locale_helper_unset' => 'Unset. Effective language: :locale (:source).',
+        'default_locale_helper_set' => 'Effective language: :locale.',
+    ],
+    'auth' => [
+        'microsoft_not_configured' => 'Microsoft sign-in is not configured.',
+        'sign_in_microsoft' => 'Sign in with Microsoft',
+        'tenant_admin_membership_required' => 'Tenant Admin access requires a tenant membership.',
+    ],
+    'navigation' => [
+        'findings' => 'Findings',
+        'settings' => 'Settings',
+        'integrations' => 'Integrations',
+        'manage_workspaces' => 'Manage workspaces',
+        'operations' => 'Operations',
+        'audit_log' => 'Audit Log',
+        'alerts' => 'Alerts',
+        'governance' => 'Governance',
+        'monitoring' => 'Monitoring',
+        'dashboard' => 'Dashboard',
+    ],
+    'dashboard' => [
+        'tenant_title' => 'Tenant dashboard',
+        'system_title' => 'System dashboard',
+        'request_support' => 'Request support',
+        'support_request_heading' => 'Request support',
+        'support_request_description' => 'Share a concise summary and TenantAtlas will attach redacted context from existing records.',
+        'submit_request' => 'Submit request',
+        'included_context' => 'Included context',
+        'severity' => 'Severity',
+        'summary' => 'Summary',
+        'reproduction_notes' => 'Reproduction notes',
+        'contact_name' => 'Contact name',
+        'contact_email' => 'Contact email',
+        'support_request_submitted' => 'Support request submitted',
+        'open_support_diagnostics' => 'Open support diagnostics',
+        'support_diagnostics' => 'Support diagnostics',
+        'support_diagnostics_description' => 'Redacted tenant context from existing records.',
+        'close' => 'Close',
+        'time_window' => 'Time window',
+        'window' => 'Window',
+        'enter_break_glass' => 'Enter break-glass mode',
+        'exit_break_glass' => 'Exit break-glass',
+        'recovery_mode_enabled' => 'Recovery mode enabled',
+        'recovery_mode_ended' => 'Recovery mode ended',
+    ],
+    'review' => [
+        'reporting' => 'Reporting',
+        'customer_reviews' => 'Customer reviews',
+        'customer_review_workspace' => 'Customer Review Workspace',
+        'customer_safe_review_workspace' => 'Customer-safe review workspace',
+        'customer_workspace_intro' => 'Review the latest published customer-safe posture for each entitled tenant without leaving the current workspace context.',
+        'customer_workspace_canonical_note' => 'Opening a row returns to the existing tenant review detail so evidence, review packs, and audit-aware proof remain on their canonical tenant-scoped surfaces.',
+        'reviews' => 'Reviews',
+        'clear_filters' => 'Clear filters',
+        'tenant' => 'Tenant',
+        'latest_review' => 'Latest review',
+        'key_findings' => 'Key findings',
+        'accepted_risks' => 'Accepted risks',
+        'published' => 'Published',
+        'review_pack' => 'Review pack',
+        'open_latest_review' => 'Open latest review',
+        'download_review_pack' => 'Download review pack',
+        'no_entitled_tenants' => 'No entitled tenants match this view',
+        'clear_filters_description' => 'Clear the current filters to return to the full customer review workspace for your entitled tenants.',
+        'adjust_filters_description' => 'Adjust filters to return to the full customer review workspace for your entitled tenants.',
+        'no_published_review' => 'No published review',
+        'no_published_review_available' => 'No published review available yet',
+        'no_findings_recorded' => 'No findings recorded in the published review.',
+        'findings_count_summary' => ':count findings summarized in the published review.',
+        'findings_count_with_outcomes' => ':count findings. Terminal outcomes: :outcomes.',
+        'no_accepted_risks_recorded' => 'No accepted risks recorded.',
+        'accepted_risks_need_follow_up' => ':warnings accepted risks need governance follow-up (:total total).',
+        'accepted_risks_governed' => ':count accepted risks are governed.',
+        'accepted_risks_on_record' => ':count accepted risks are on record.',
+        'unavailable' => 'Unavailable',
+        'available' => 'Available',
+        'outcome_summary' => 'Outcome summary',
+        'review' => 'Review',
+        'review_date' => 'Review date',
+        'completeness' => 'Completeness',
+        'evidence_snapshot' => 'Evidence snapshot',
+        'current_export' => 'Current export',
+        'executive_posture' => 'Executive posture',
+        'sections' => 'Sections',
+        'details' => 'Details',
+        'export_executive_pack' => 'Export executive pack',
+        'outcome' => 'Outcome',
+        'export' => 'Export',
+        'next_step' => 'Next step',
+        'no_tenant_reviews_yet' => 'No tenant reviews yet',
+        'create_first_review_description' => 'Create the first review from an anchored evidence snapshot to start the recurring review history for this tenant.',
+        'create_first_review' => 'Create first review',
+        'create_review' => 'Create review',
+        'evidence_basis' => 'Evidence basis',
+        'evidence_basis_helper' => 'Choose the anchored evidence snapshot for this review.',
+        'unable_create_missing_context' => 'Unable to create review - missing context.',
+        'select_valid_evidence_snapshot' => 'Select a valid evidence snapshot.',
+        'unable_create_review' => 'Unable to create review',
+        'review_already_available' => 'Review already available',
+        'review_already_available_body' => 'A matching mutable review already exists for this evidence basis.',
+        'view_review' => 'View review',
+        'open_operation' => 'Open operation',
+        'review_composing_background' => 'The review is being composed in the background.',
+        'unable_export_missing_context' => 'Unable to export review - missing context.',
+        'export_already_queued_body' => 'An executive pack export is already queued or running for this review.',
+        'executive_pack_export_unavailable' => 'Executive pack export unavailable',
+        'unable_export_executive_pack' => 'Unable to export executive pack',
+        'executive_pack_already_available' => 'Executive pack already available',
+        'executive_pack_already_available_body' => 'A matching executive pack already exists for this review.',
+        'view_pack' => 'View pack',
+        'executive_pack_generating_background' => 'The executive pack is being generated in the background.',
+        'review_explanation' => 'Review explanation',
+        'reason_owner' => 'Reason owner',
+        'platform_core' => 'Platform core',
+        'platform_reason_family' => 'Platform reason family',
+        'compatibility' => 'Compatibility',
+        'highlights' => 'Highlights',
+        'next_actions' => 'Next actions',
+        'related_context' => 'Related context',
+        'publication_readiness' => 'Publication readiness',
+        'ready_for_publication' => 'This review is ready for publication and executive-pack export.',
+        'internal_only' => 'This review is currently safe for internal use only.',
+        'needs_follow_up' => 'This review still needs follow-up before publication.',
+        'key_entries' => 'Key entries',
+        'entry' => 'Entry',
+        'follow_up' => 'Follow-up',
+        'diagnostics' => 'Diagnostics',
+        'result_meaning' => 'Result meaning',
+        'result_trust' => 'Result trust',
+        'artifact_truth' => 'Artifact truth',
+        'no_action_needed' => 'No action needed',
+        'count' => 'Count',
+        'guidance' => 'Guidance',
+        'findings' => 'Findings',
+        'reports' => 'Reports',
+        'operations' => 'Operations',
+        'pending_verification' => 'Pending verification',
+        'verified_cleared' => 'Verified cleared',
+        'terminal_outcomes' => 'Terminal outcomes',
+        'pending' => 'Pending',
+        'operation' => 'Operation',
+        'operation_description' => 'Inspect the latest review composition or refresh run.',
+        'executive_pack' => 'Executive pack',
+        'view_executive_pack' => 'View executive pack',
+        'executive_pack_description' => 'Open the current export that belongs to this review.',
+        'customer_workspace' => 'Customer workspace',
+        'open_customer_workspace' => 'Open customer workspace',
+        'customer_workspace_description' => 'Open the customer-safe review workspace prefiltered to this tenant.',
+        'view_evidence_snapshot' => 'View evidence snapshot',
+        'evidence_snapshot_description' => 'Return to the evidence basis behind this review.',
+    ],
+    'findings' => [
+        'all' => 'All',
+        'needs_action' => 'Needs action',
+        'overdue' => 'Overdue',
+        'risk_accepted' => 'Risk accepted',
+        'resolved' => 'Resolved',
+        'actions' => 'Actions',
+        'open_approval_queue' => 'Open approval queue',
+    ],
+    'notifications' => [
+        'locale_override_saved' => 'Language override applied.',
+        'locale_override_cleared' => 'Language override cleared.',
+        'user_preference_saved' => 'Language preference saved.',
+        'user_preference_cleared' => 'Language preference cleared.',
+        'workspace_settings_saved' => 'Workspace settings saved',
+        'workspace_settings_unchanged' => 'No settings changes to save',
+        'workspace_setting_reset' => 'Workspace setting reset to default',
+        'setting_already_default' => 'Setting already uses default',
+    ],
+    'validation' => [
+        'unsupported_locale' => 'Choose a supported language.',
+    ],
+];

apps/platform/resources/views/filament/infolists/entries/governance-artifact-truth.blade.php

@@ -37,7 +37,7 @@
         $compressedOutcome['primaryLabel'] ?? null,
         $state['primaryLabel'] ?? null,
         $operatorExplanation['headline'] ?? null,
-        'Artifact truth',
+        __('localization.review.artifact_truth'),
     ]);
     $primaryReason = $firstArtifactTruthText([
         $compressedOutcome['primaryReason'] ?? null,
@@ -49,7 +49,7 @@
         $compressedOutcome['nextActionText'] ?? null,
         data_get($operatorExplanation, 'nextAction.text'),
         $state['nextActionLabel'] ?? null,
-        'No action needed',
+        __('localization.review.no_action_needed'),
     ]);
     $diagnosticsSummary = $firstArtifactTruthText([
         $compressedOutcome['diagnosticsSummary'] ?? null,
@@ -81,7 +81,7 @@
 
     if ($evaluationSpec && $evaluationSpec->label !== 'Unknown') {
         $summaryFacts->push([
-            'label' => 'Result meaning',
+            'label' => __('localization.review.result_meaning'),
             'value' => $evaluationSpec->label,
             'badge' => BadgeCatalog::summaryData($evaluationSpec),
         ]);
@@ -89,7 +89,7 @@
 
     if ($trustSpec && $trustSpec->label !== 'Unknown') {
         $summaryFacts->push([
-            'label' => 'Result trust',
+            'label' => __('localization.review.result_trust'),
             'value' => $trustSpec->label,
             'badge' => BadgeCatalog::summaryData($trustSpec),
         ]);
@@ -133,7 +133,7 @@
 
         <div class="rounded-xl border border-gray-200 bg-white p-4 shadow-sm dark:border-gray-800 dark:bg-gray-900">
             <div class="text-xs font-semibold uppercase tracking-[0.16em] text-gray-500 dark:text-gray-400">
-                Diagnostics
+                {{ __('localization.review.diagnostics') }}
             </div>
 
             <div class="mt-3 space-y-2">
@@ -164,7 +164,7 @@
 
                     <div class="rounded-md border border-gray-100 bg-gray-50 px-3 py-2 dark:border-gray-800 dark:bg-gray-950/60">
                         <div class="text-[11px] font-semibold uppercase tracking-wide text-gray-500 dark:text-gray-400">
-                            {{ $count['label'] ?? 'Count' }}
+                            {{ $count['label'] ?? __('localization.review.count') }}
                         </div>
                         <div class="mt-1 text-lg font-semibold text-gray-900 dark:text-gray-100">
                             {{ (int) ($count['value'] ?? 0) }}
@@ -211,7 +211,7 @@
 
         <dl class="grid gap-3 sm:grid-cols-2 xl:grid-cols-4">
             <div class="rounded-md border border-gray-100 bg-gray-50 px-3 py-2 dark:border-gray-800 dark:bg-gray-950/60">
-                <dt class="text-[11px] font-semibold uppercase tracking-wide text-gray-500 dark:text-gray-400">Next step</dt>
+                <dt class="text-[11px] font-semibold uppercase tracking-wide text-gray-500 dark:text-gray-400">{{ __('localization.review.next_step') }}</dt>
                 <dd class="mt-1 text-sm text-gray-900 dark:text-gray-100">
                     {{ $nextActionText }}
                 </dd>
@@ -237,7 +237,7 @@
 
         @if ($nextSteps !== [])
             <div class="space-y-2">
-                <div class="text-xs font-semibold uppercase tracking-wide text-gray-500 dark:text-gray-400">Guidance</div>
+                <div class="text-xs font-semibold uppercase tracking-wide text-gray-500 dark:text-gray-400">{{ __('localization.review.guidance') }}</div>
                 <ul class="space-y-1 text-sm text-gray-700 dark:text-gray-300">
                     @foreach ($nextSteps as $step)
                         @continue(! is_string($step) || trim($step) === '')

apps/platform/resources/views/filament/infolists/entries/tenant-review-section.blade.php

@@ -42,14 +42,14 @@
 
     @if ($entries !== [])
         <div class="space-y-2">
-            <div class="text-xs font-semibold uppercase tracking-wide text-gray-500 dark:text-gray-400">Key entries</div>
+            <div class="text-xs font-semibold uppercase tracking-wide text-gray-500 dark:text-gray-400">{{ __('localization.review.key_entries') }}</div>
             <div class="space-y-2">
                 @foreach ($entries as $entry)
                     @continue(! is_array($entry))
 
                     <div class="rounded-md border border-gray-100 bg-gray-50 px-3 py-3 text-sm dark:border-gray-800 dark:bg-gray-950/60">
                         <div class="font-medium text-gray-900 dark:text-gray-100">
-                            {{ $entry['title'] ?? $entry['displayName'] ?? $entry['type'] ?? 'Entry' }}
+                            {{ $entry['title'] ?? $entry['displayName'] ?? $entry['type'] ?? __('localization.review.entry') }}
                         </div>
 
                         @php
@@ -82,7 +82,7 @@
 
     @if ($nextActions !== [])
         <div class="space-y-2">
-            <div class="text-xs font-semibold uppercase tracking-wide text-gray-500 dark:text-gray-400">Follow-up</div>
+            <div class="text-xs font-semibold uppercase tracking-wide text-gray-500 dark:text-gray-400">{{ __('localization.review.follow_up') }}</div>
             <ul class="space-y-1 text-sm text-gray-700 dark:text-gray-300">
                 @foreach ($nextActions as $action)
                     @continue(! is_string($action) || trim($action) === '')

apps/platform/resources/views/filament/infolists/entries/tenant-review-summary.blade.php

@@ -25,7 +25,7 @@
     @if ($operatorExplanation !== [])
         <div class="rounded-lg border border-gray-200 bg-white px-4 py-3 shadow-sm dark:border-gray-800 dark:bg-gray-900/70">
             <div class="text-sm font-semibold text-gray-950 dark:text-white">
-                {{ $operatorExplanation['headline'] ?? 'Review explanation' }}
+                {{ $operatorExplanation['headline'] ?? __('localization.review.review_explanation') }}
             </div>
 
             @if (filled($operatorExplanation['reliabilityStatement'] ?? null))
@@ -45,13 +45,13 @@
     @if ($reasonSemantics !== [])
         <dl class="grid grid-cols-1 gap-3 md:grid-cols-2">
             <div class="rounded-md border border-gray-100 bg-gray-50 px-3 py-2 dark:border-gray-800 dark:bg-gray-950/60">
-                <dt class="text-[11px] font-semibold uppercase tracking-wide text-gray-500 dark:text-gray-400">Reason owner</dt>
-                <dd class="mt-1 text-sm text-gray-900 dark:text-gray-100">{{ $reasonSemantics['owner_label'] ?? 'Platform core' }}</dd>
+                <dt class="text-[11px] font-semibold uppercase tracking-wide text-gray-500 dark:text-gray-400">{{ __('localization.review.reason_owner') }}</dt>
+                <dd class="mt-1 text-sm text-gray-900 dark:text-gray-100">{{ $reasonSemantics['owner_label'] ?? __('localization.review.platform_core') }}</dd>
             </div>
 
             <div class="rounded-md border border-gray-100 bg-gray-50 px-3 py-2 dark:border-gray-800 dark:bg-gray-950/60">
-                <dt class="text-[11px] font-semibold uppercase tracking-wide text-gray-500 dark:text-gray-400">Platform reason family</dt>
-                <dd class="mt-1 text-sm text-gray-900 dark:text-gray-100">{{ $reasonSemantics['family_label'] ?? 'Compatibility' }}</dd>
+                <dt class="text-[11px] font-semibold uppercase tracking-wide text-gray-500 dark:text-gray-400">{{ __('localization.review.platform_reason_family') }}</dt>
+                <dd class="mt-1 text-sm text-gray-900 dark:text-gray-100">{{ $reasonSemantics['family_label'] ?? __('localization.review.compatibility') }}</dd>
             </div>
         </dl>
     @endif
@@ -74,7 +74,7 @@
 
     @if ($highlights !== [])
         <div class="space-y-2">
-            <div class="text-xs font-semibold uppercase tracking-wide text-gray-500 dark:text-gray-400">Highlights</div>
+            <div class="text-xs font-semibold uppercase tracking-wide text-gray-500 dark:text-gray-400">{{ __('localization.review.highlights') }}</div>
             <ul class="space-y-1 text-sm text-gray-700 dark:text-gray-300">
                 @foreach ($highlights as $highlight)
                     @continue(! is_string($highlight) || trim($highlight) === '')
@@ -87,7 +87,7 @@
 
     @if ($nextActions !== [])
         <div class="space-y-2">
-            <div class="text-xs font-semibold uppercase tracking-wide text-gray-500 dark:text-gray-400">Next actions</div>
+            <div class="text-xs font-semibold uppercase tracking-wide text-gray-500 dark:text-gray-400">{{ __('localization.review.next_actions') }}</div>
             <ul class="space-y-1 text-sm text-gray-700 dark:text-gray-300">
                 @foreach ($nextActions as $action)
                     @continue(! is_string($action) || trim($action) === '')
@@ -100,7 +100,7 @@
 
     @if ($contextLinks !== [])
         <div class="space-y-2">
-            <div class="text-xs font-semibold uppercase tracking-wide text-gray-500 dark:text-gray-400">Related context</div>
+            <div class="text-xs font-semibold uppercase tracking-wide text-gray-500 dark:text-gray-400">{{ __('localization.review.related_context') }}</div>
             <div class="grid gap-3 md:grid-cols-3">
                 @foreach ($contextLinks as $link)
                     @php
@@ -130,11 +130,11 @@
     @endif
 
     <div class="space-y-2">
-        <div class="text-xs font-semibold uppercase tracking-wide text-gray-500 dark:text-gray-400">Publication readiness</div>
+        <div class="text-xs font-semibold uppercase tracking-wide text-gray-500 dark:text-gray-400">{{ __('localization.review.publication_readiness') }}</div>
 
         @if ($publishBlockers === [] && $decisionDirection === 'publishable')
             <div class="rounded-md border border-emerald-100 bg-emerald-50 px-3 py-2 text-sm text-emerald-800 dark:border-emerald-900/40 dark:bg-emerald-950/30 dark:text-emerald-200">
-                This review is ready for publication and executive-pack export.
+                {{ __('localization.review.ready_for_publication') }}
             </div>
         @elseif ($publishBlockers !== [])
             <ul class="space-y-1 text-sm text-amber-800 dark:text-amber-200">
@@ -146,7 +146,7 @@
             </ul>
         @elseif ($decisionDirection === 'internal_only')
             <div class="rounded-md border border-amber-100 bg-amber-50 px-3 py-2 text-sm text-amber-800 dark:border-amber-900/40 dark:bg-amber-950/30 dark:text-amber-200">
-                <div>This review is currently safe for internal use only.</div>
+                <div>{{ __('localization.review.internal_only') }}</div>
 
                 @if ($publicationNextAction !== null)
                     <div class="mt-1">{{ $publicationNextAction }}</div>
@@ -154,7 +154,7 @@
             </div>
         @else
             <div class="rounded-md border border-amber-100 bg-amber-50 px-3 py-2 text-sm text-amber-800 dark:border-amber-900/40 dark:bg-amber-950/30 dark:text-amber-200">
-                {{ $publicationNextAction ?? $publicationReason ?? 'This review still needs follow-up before publication.' }}
+                {{ $publicationNextAction ?? $publicationReason ?? __('localization.review.needs_follow_up') }}
             </div>
         @endif
     </div>

apps/platform/resources/views/filament/pages/auth/login.blade.php

@@ -14,7 +14,7 @@
 
         @if (! $isConfigured)
             <div class="rounded-md bg-amber-50 p-4 text-sm text-amber-900 dark:bg-amber-950/30 dark:text-amber-200">
-                Microsoft sign-in is not configured.
+                {{ __('localization.auth.microsoft_not_configured') }}
             </div>
         @endif
 
@@ -25,11 +25,11 @@
                 :disabled="! $isConfigured"
                 color="primary"
             >
-                Sign in with Microsoft
+                {{ __('localization.auth.sign_in_microsoft') }}
             </x-filament::button>
 
             <div class="text-center text-sm text-gray-500 dark:text-gray-400">
-                Tenant Admin access requires a tenant membership.
+                {{ __('localization.auth.tenant_admin_membership_required') }}
             </div>
         </div>
     </div>

apps/platform/resources/views/filament/pages/governance/governance-inbox.blade.php

@@ -0,0 +1,164 @@
+<x-filament-panels::page>
+    @php
+        $scope = $this->appliedScope();
+        $sections = $this->sections();
+        $emptyState = $this->calmEmptyState();
+    @endphp
+
+    <x-filament::section>
+        <div class="flex flex-col gap-3">
+            <div class="inline-flex w-fit items-center gap-2 rounded-full border border-primary-200 bg-primary-50 px-3 py-1 text-xs font-medium text-primary-700 dark:border-primary-700/60 dark:bg-primary-950/40 dark:text-primary-300">
+                <x-filament::icon icon="heroicon-o-inbox-stack" class="h-3.5 w-3.5" />
+                Governance inbox
+            </div>
+
+            <div class="space-y-1">
+                <h1 class="text-2xl font-semibold tracking-tight text-gray-950 dark:text-white">
+                    Governance inbox
+                </h1>
+
+                <p class="max-w-3xl text-sm leading-6 text-gray-600 dark:text-gray-300">
+                    This workspace decision surface routes you into the existing findings, operations, alerts, and review surfaces without introducing a second workflow state.
+                </p>
+            </div>
+
+            <div class="flex flex-wrap gap-2 text-sm text-gray-600 dark:text-gray-300">
+                @if (filled($scope['workspace_label'] ?? null))
+                    <span class="inline-flex items-center rounded-full bg-gray-100 px-3 py-1 text-xs font-medium text-gray-700 dark:bg-gray-800 dark:text-gray-200">
+                        Workspace: {{ $scope['workspace_label'] }}
+                    </span>
+                @endif
+
+                <span class="inline-flex items-center rounded-full bg-gray-100 px-3 py-1 text-xs font-medium text-gray-700 dark:bg-gray-800 dark:text-gray-200">
+                    Scope: {{ $scope['family_label'] ?? 'All attention' }}
+                </span>
+
+                <span class="inline-flex items-center rounded-full bg-gray-100 px-3 py-1 text-xs font-medium text-gray-700 dark:bg-gray-800 dark:text-gray-200">
+                    Visible items: {{ $scope['total_count'] ?? 0 }}
+                </span>
+
+                @if (filled($scope['tenant_label'] ?? null))
+                    <span class="inline-flex items-center rounded-full bg-warning-50 px-3 py-1 text-xs font-medium text-warning-700 dark:bg-warning-500/10 dark:text-warning-300">
+                        Tenant: {{ $scope['tenant_label'] }}
+                    </span>
+                @endif
+            </div>
+
+            <div class="flex flex-wrap gap-2">
+                <a
+                    href="{{ $this->pageUrl(['family' => null]) }}"
+                    class="inline-flex items-center gap-2 rounded-full border px-3 py-1.5 text-sm font-medium transition {{ $this->family === null ? 'border-primary-300 bg-primary-50 text-primary-700 dark:border-primary-700/60 dark:bg-primary-950/40 dark:text-primary-300' : 'border-gray-200 text-gray-700 hover:border-gray-300 dark:border-gray-700 dark:text-gray-200 dark:hover:border-gray-600' }}"
+                >
+                    All attention
+                    <span class="rounded-full bg-black/5 px-2 py-0.5 text-xs dark:bg-white/10">{{ $scope['total_count'] ?? 0 }}</span>
+                </a>
+
+                @foreach ($this->availableFamilies() as $family)
+                    <a
+                        href="{{ $this->pageUrl(['family' => $family['key']]) }}"
+                        class="inline-flex items-center gap-2 rounded-full border px-3 py-1.5 text-sm font-medium transition {{ $this->isActiveFamily($family['key']) ? 'border-primary-300 bg-primary-50 text-primary-700 dark:border-primary-700/60 dark:bg-primary-950/40 dark:text-primary-300' : 'border-gray-200 text-gray-700 hover:border-gray-300 dark:border-gray-700 dark:text-gray-200 dark:hover:border-gray-600' }}"
+                    >
+                        {{ $family['label'] }}
+                        <span class="rounded-full bg-black/5 px-2 py-0.5 text-xs dark:bg-white/10">{{ $family['count'] }}</span>
+                    </a>
+                @endforeach
+            </div>
+
+            @if ($this->hasTenantPrefilter())
+                <div class="flex flex-wrap items-center gap-3 text-sm text-gray-600 dark:text-gray-300">
+                    <span>The inbox is currently filtered to one tenant.</span>
+
+                    <a href="{{ $this->pageUrl(['tenant' => null]) }}" class="font-medium text-primary-600 hover:text-primary-500 dark:text-primary-400 dark:hover:text-primary-300">
+                        Clear tenant filter
+                    </a>
+                </div>
+            @endif
+        </div>
+    </x-filament::section>
+
+    @if ($sections === [])
+        <x-filament::section>
+            <div class="flex flex-col gap-4 rounded-2xl border border-dashed border-gray-300 bg-gray-50/60 p-6 dark:border-gray-700 dark:bg-gray-900/40">
+                <div class="space-y-1">
+                    <h2 class="text-base font-semibold text-gray-950 dark:text-white">{{ $emptyState['title'] }}</h2>
+                    <p class="max-w-2xl text-sm leading-6 text-gray-600 dark:text-gray-300">{{ $emptyState['body'] }}</p>
+                </div>
+
+                @if (filled($emptyState['action_label'] ?? null) && filled($emptyState['action_url'] ?? null))
+                    <div>
+                        <x-filament::button tag="a" color="gray" href="{{ $emptyState['action_url'] }}">
+                            {{ $emptyState['action_label'] }}
+                        </x-filament::button>
+                    </div>
+                @endif
+            </div>
+        </x-filament::section>
+    @else
+        @foreach ($sections as $section)
+            <x-filament::section>
+                <div class="flex flex-col gap-4">
+                    <div class="flex flex-col gap-3 lg:flex-row lg:items-start lg:justify-between">
+                        <div class="space-y-2">
+                            <div class="flex flex-wrap items-center gap-2">
+                                <h2 class="text-base font-semibold text-gray-950 dark:text-white">{{ $section['label'] }}</h2>
+                                <span class="inline-flex items-center rounded-full bg-gray-100 px-2.5 py-1 text-xs font-medium text-gray-700 dark:bg-gray-800 dark:text-gray-200">
+                                    {{ $section['count'] }}
+                                </span>
+                            </div>
+
+                            <p class="max-w-3xl text-sm leading-6 text-gray-600 dark:text-gray-300">{{ $section['summary'] }}</p>
+                        </div>
+
+                        <div>
+                            <x-filament::button tag="a" color="gray" href="{{ $section['dominant_action_url'] }}">
+                                {{ $section['dominant_action_label'] }}
+                            </x-filament::button>
+                        </div>
+                    </div>
+
+                    @if ($section['count'] === 0)
+                        <div class="rounded-2xl border border-dashed border-gray-300 bg-gray-50/60 p-5 text-sm leading-6 text-gray-600 dark:border-gray-700 dark:bg-gray-900/40 dark:text-gray-300">
+                            {{ $section['empty_state'] }}
+                        </div>
+                    @else
+                        <ul class="grid gap-3">
+                            @foreach ($section['entries'] as $entry)
+                                <li class="rounded-2xl border border-gray-200 bg-white p-4 shadow-sm dark:border-gray-800 dark:bg-gray-900/60">
+                                    <div class="flex flex-col gap-3 lg:flex-row lg:items-start lg:justify-between">
+                                        <div class="space-y-1.5">
+                                            @if (filled($entry['tenant_label'] ?? null))
+                                                <div class="text-xs font-medium uppercase tracking-[0.16em] text-gray-500 dark:text-gray-400">
+                                                    {{ $entry['tenant_label'] }}
+                                                </div>
+                                            @endif
+
+                                            <div class="flex flex-wrap items-center gap-2">
+                                                <a href="{{ $entry['destination_url'] }}" class="text-sm font-semibold text-gray-950 hover:text-primary-600 dark:text-white dark:hover:text-primary-300">
+                                                    {{ $entry['headline'] }}
+                                                </a>
+
+                                                <span class="inline-flex items-center rounded-full bg-gray-100 px-2.5 py-1 text-xs font-medium text-gray-700 dark:bg-gray-800 dark:text-gray-200">
+                                                    {{ $entry['status_label'] }}
+                                                </span>
+                                            </div>
+
+                                            @if (filled($entry['subline'] ?? null))
+                                                <p class="text-sm leading-6 text-gray-600 dark:text-gray-300">{{ $entry['subline'] }}</p>
+                                            @endif
+                                        </div>
+
+                                        <div>
+                                            <x-filament::button tag="a" color="gray" size="sm" href="{{ $entry['destination_url'] }}">
+                                                Open source
+                                            </x-filament::button>
+                                        </div>
+                                    </div>
+                                </li>
+                            @endforeach
+                        </ul>
+                    @endif
+                </div>
+            </x-filament::section>
+        @endforeach
+    @endif
+</x-filament-panels::page>

apps/platform/resources/views/filament/pages/reviews/customer-review-workspace.blade.php

@@ -0,0 +1,19 @@
+<x-filament-panels::page>
+    <x-filament::section>
+        <div class="flex flex-col gap-3">
+            <div class="text-lg font-semibold text-gray-900 dark:text-gray-100">
+                {{ __('localization.review.customer_safe_review_workspace') }}
+            </div>
+
+            <div class="text-sm text-gray-600 dark:text-gray-300">
+                {{ __('localization.review.customer_workspace_intro') }}
+            </div>
+
+            <div class="text-sm text-gray-600 dark:text-gray-300">
+                {{ __('localization.review.customer_workspace_canonical_note') }}
+            </div>
+        </div>
+    </x-filament::section>
+
+    {{ $this->table }}
+</x-filament-panels::page>

apps/platform/resources/views/filament/partials/context-bar.blade.php

@@ -31,8 +31,8 @@
 @endphp
 
 @php
-    $tenantLabel = $currentTenantName ?? 'No tenant selected';
-    $workspaceLabel = $workspace?->name ?? 'Choose workspace';
+    $tenantLabel = $currentTenantName ?? __('localization.shell.no_tenant_selected');
+    $workspaceLabel = $workspace?->name ?? __('localization.shell.choose_workspace');
     $hasActiveTenant = $currentTenantName !== null;
     $managedTenantsUrl = $workspace
         ? route('admin.workspace.managed-tenants.index', ['workspace' => $workspace])
@@ -40,7 +40,8 @@
     $workspaceUrl = $workspace
         ? route('admin.home')
         : ChooseWorkspace::getUrl(panel: 'admin');
-    $tenantTriggerLabel = $workspace ? $tenantLabel : 'Choose workspace';
+    $tenantTriggerLabel = $workspace ? $tenantLabel : __('localization.shell.choose_workspace');
+    $localePlane = Filament::getCurrentPanel()?->getId() === 'tenant' ? 'tenant' : 'admin';
 @endphp
 
 <div class="inline-flex items-center gap-0 rounded-lg border border-gray-200 bg-white text-sm dark:border-white/10 dark:bg-white/5">
@@ -63,7 +64,7 @@ class="inline-flex items-center gap-1.5 rounded-l-lg px-2.5 py-1.5 font-medium t
         <x-slot name="trigger">
             <button
                 type="button"
-                aria-label="{{ $workspace ? 'Tenant scope' : 'Select tenant' }}"
+                aria-label="{{ $workspace ? __('localization.shell.tenant_scope') : __('localization.shell.select_tenant') }}"
                 class="inline-flex items-center gap-1.5 rounded-r-lg px-2 py-1.5 transition hover:bg-gray-50 dark:hover:bg-white/10"
             >
                 <span class="{{ $workspace && $hasActiveTenant ? 'font-medium text-primary-600 dark:text-primary-400' : 'text-gray-500 dark:text-gray-400' }}">
@@ -78,12 +79,12 @@ class="inline-flex items-center gap-1.5 rounded-r-lg px-2 py-1.5 transition hove
             <div class="space-y-3 px-3 py-2" x-data="{ query: '' }">
                 @if ($resolvedContext->showsRecoveryNotice())
                     <div class="rounded-lg border border-amber-200 bg-amber-50 px-3 py-2 text-xs text-amber-800 dark:border-amber-500/30 dark:bg-amber-500/10 dark:text-amber-200">
-                        <div class="font-semibold">Context unavailable</div>
+                        <div class="font-semibold">{{ __('localization.shell.context_unavailable') }}</div>
 
                         @if ($workspace)
-                            <div>The requested scope could not be restored. The shell is showing a valid workspace state instead.</div>
+                            <div>{{ __('localization.shell.context_unavailable_workspace') }}</div>
                         @else
-                            <div>Choose a workspace to continue with a valid admin context.</div>
+                            <div>{{ __('localization.shell.context_unavailable_no_workspace') }}</div>
                         @endif
                     </div>
                 @endif
@@ -91,7 +92,7 @@ class="inline-flex items-center gap-1.5 rounded-r-lg px-2 py-1.5 transition hove
                 {{-- Workspace section --}}
                 <div class="space-y-1">
                     <div class="text-xs font-semibold uppercase tracking-wider text-gray-400 dark:text-gray-500">
-                        Workspace
+                        {{ __('localization.shell.workspace') }}
                     </div>
 
                     <div class="flex items-center justify-between rounded-lg bg-gray-50 px-3 py-2 dark:bg-white/5">
@@ -104,7 +105,7 @@ class="inline-flex items-center gap-1.5 rounded-r-lg px-2 py-1.5 transition hove
                             href="{{ ChooseWorkspace::getUrl(panel: 'admin').'?choose=1' }}"
                             class="text-xs font-medium text-primary-600 hover:text-primary-500 dark:text-primary-400 dark:hover:text-primary-300"
                         >
-                            Switch workspace
+                            {{ __('localization.shell.switch_workspace') }}
                         </a>
                     </div>
 
@@ -113,7 +114,7 @@ class="text-xs font-medium text-primary-600 hover:text-primary-500 dark:text-pri
                         class="flex items-center gap-2 rounded-lg px-3 py-2 text-sm text-gray-700 transition hover:bg-gray-50 dark:text-gray-300 dark:hover:bg-white/5"
                     >
                         <x-filament::icon icon="heroicon-o-home" class="h-4 w-4 text-gray-400 dark:text-gray-500" />
-                        Workspace Home
+                        {{ __('localization.shell.workspace_home') }}
                     </a>
                 </div>
 
@@ -124,7 +125,7 @@ class="flex items-center gap-2 rounded-lg px-3 py-2 text-sm text-gray-700 transi
                     <div class="space-y-2">
                         <div class="flex items-center justify-between">
                             <div class="text-xs font-semibold uppercase tracking-wider text-gray-400 dark:text-gray-500">
-                                Selected tenant
+                                {{ __('localization.shell.selected_tenant') }}
                             </div>
                         </div>
 
@@ -137,7 +138,7 @@ class="flex items-center gap-2 rounded-lg px-3 py-2 text-sm text-gray-700 transi
                                         href="{{ ChooseTenant::getUrl(panel: 'admin') }}"
                                         class="ml-auto text-xs font-medium text-primary-600 hover:text-primary-500 dark:text-primary-400 dark:hover:text-primary-300"
                                     >
-                                        Switch tenant
+                                        {{ __('localization.shell.switch_tenant') }}
                                     </a>
                                 </div>
 
@@ -146,7 +147,7 @@ class="ml-auto text-xs font-medium text-primary-600 hover:text-primary-500 dark:
                                         @csrf
 
                                         <button type="submit" class="w-full rounded-lg px-3 py-1.5 text-left text-xs font-medium text-gray-500 transition hover:bg-gray-50 hover:text-gray-700 dark:text-gray-400 dark:hover:bg-white/5 dark:hover:text-gray-200">
-                                            Clear tenant scope
+                                            {{ __('localization.shell.clear_tenant_scope') }}
                                         </button>
                                     </form>
                                 @endif
@@ -154,23 +155,23 @@ class="ml-auto text-xs font-medium text-primary-600 hover:text-primary-500 dark:
                         @else
                             @if ($tenants->isEmpty())
                                 <div class="space-y-2 rounded-lg border border-dashed border-gray-300 px-3 py-3 text-center text-xs text-gray-500 dark:border-gray-600 dark:text-gray-400">
-                                    <div>No active tenants are available for the standard operating context in this workspace.</div>
+                                    <div>{{ __('localization.shell.no_active_tenants') }}</div>
                                     <a href="{{ $managedTenantsUrl }}" class="inline-flex items-center gap-1 text-primary-600 hover:text-primary-500 dark:text-primary-400 dark:hover:text-primary-300">
                                         <x-filament::icon icon="heroicon-o-arrow-top-right-on-square" class="h-3.5 w-3.5" />
-                                        View managed tenants
+                                        {{ __('localization.shell.view_managed_tenants') }}
                                     </a>
                                 </div>
                             @else
                                 @if (! $hasActiveTenant)
                                     <div class="rounded-lg bg-gray-50 px-3 py-2 text-xs text-gray-600 dark:bg-white/5 dark:text-gray-400">
-                                        No tenant selected. Workspace-wide pages remain available, and choosing a tenant only sets the normal active operating context.
+                                        {{ __('localization.shell.workspace_wide_available') }}
                                     </div>
                                 @endif
 
                                 <input
                                     type="text"
                                     class="fi-input fi-text-input w-full"
-                                    placeholder="Search tenants…"
+                                    placeholder="{{ __('localization.shell.search_tenants') }}"
                                     x-model="query"
                                 />
 
@@ -207,7 +208,7 @@ class="flex w-full items-center gap-2 px-3 py-2 text-left text-sm transition {{
                                         @csrf
 
                                         <button type="submit" class="w-full rounded-lg px-3 py-1.5 text-left text-xs font-medium text-gray-500 transition hover:bg-gray-50 hover:text-gray-700 dark:text-gray-400 dark:hover:bg-white/5 dark:hover:text-gray-200">
-                                            Clear tenant scope
+                                            {{ __('localization.shell.clear_tenant_scope') }}
                                         </button>
                                     </form>
                                 @endif
@@ -216,10 +217,12 @@ class="flex w-full items-center gap-2 px-3 py-2 text-left text-sm transition {{
                     </div>
                 @else
                     <div class="rounded-lg border border-dashed border-gray-300 px-3 py-3 text-center text-xs text-gray-500 dark:border-gray-600 dark:text-gray-400">
-                        Choose a workspace first.
+                        {{ __('localization.shell.choose_workspace_first') }}
                     </div>
                 @endif
             </div>
         </x-filament::dropdown.list>
     </x-filament::dropdown>
+
+    @include('filament.partials.locale-switcher', ['plane' => $localePlane, 'showPreference' => true, 'embedded' => true])
 </div>

apps/platform/resources/views/filament/partials/locale-switcher.blade.php

@@ -0,0 +1,110 @@
+@php
+    use App\Models\User;
+    use App\Services\Localization\LocaleResolver;
+
+    $plane = $plane ?? 'admin';
+    $showPreference = (bool) ($showPreference ?? true);
+    $embedded = (bool) ($embedded ?? false);
+
+    /** @var LocaleResolver $localeResolver */
+    $localeResolver = app(LocaleResolver::class);
+    $localeContext = request()->attributes->get(LocaleResolver::REQUEST_ATTRIBUTE);
+    $localeContext = is_array($localeContext) ? $localeContext : $localeResolver->resolve(request(), $plane);
+    $localeOptions = LocaleResolver::localeOptions();
+    $currentLocale = (string) ($localeContext['locale'] ?? 'en');
+    $source = (string) ($localeContext['source'] ?? LocaleResolver::SOURCE_SYSTEM_DEFAULT);
+    $sourceLabel = __('localization.source.'.$source);
+    $user = auth()->user();
+    $preferredLocale = $user instanceof User ? $user->preferred_locale : null;
+@endphp
+
+<div class="{{ $embedded ? 'border-l border-gray-200 dark:border-white/10' : 'inline-flex rounded-lg border border-gray-200 bg-white text-sm dark:border-white/10 dark:bg-white/5' }}">
+    <x-filament::dropdown placement="bottom-end" teleport width="sm">
+        <x-slot name="trigger">
+            <button
+                type="button"
+                aria-label="{{ __('localization.shell.language') }}"
+                class="inline-flex items-center gap-1.5 rounded-r-lg px-2 py-1.5 text-sm transition hover:bg-gray-50 dark:hover:bg-white/10"
+            >
+                <x-filament::icon icon="heroicon-o-language" class="h-4 w-4 text-gray-400 dark:text-gray-500" />
+                <span class="font-medium text-gray-700 dark:text-gray-200">{{ strtoupper($currentLocale) }}</span>
+                <x-filament::icon icon="heroicon-m-chevron-down" class="h-3.5 w-3.5 text-gray-400 dark:text-gray-500" />
+            </button>
+        </x-slot>
+
+        <x-filament::dropdown.list>
+            <div class="space-y-3 px-3 py-2">
+                <div class="space-y-1">
+                    <div class="text-xs font-semibold uppercase tracking-wider text-gray-400 dark:text-gray-500">
+                        {{ __('localization.shell.current_language') }}
+                    </div>
+                    <div class="rounded-lg bg-gray-50 px-3 py-2 dark:bg-white/5">
+                        <div class="text-sm font-medium text-gray-950 dark:text-white">
+                            {{ $localeOptions[$currentLocale] ?? strtoupper($currentLocale) }}
+                        </div>
+                        <div class="text-xs text-gray-500 dark:text-gray-400">
+                            {{ __('localization.shell.language_source', ['source' => $sourceLabel]) }}
+                        </div>
+                    </div>
+                </div>
+
+                <div class="border-t border-gray-200 dark:border-white/10"></div>
+
+                <form method="POST" action="{{ route('localization.override.update') }}" class="space-y-2">
+                    @csrf
+                    <label class="text-xs font-semibold uppercase tracking-wider text-gray-400 dark:text-gray-500" for="tenantpilot-locale-override-{{ $plane }}">
+                        {{ __('localization.shell.temporary_override') }}
+                    </label>
+                    <x-filament::input.wrapper class="w-full">
+                        <x-filament::input.select
+                            id="tenantpilot-locale-override-{{ $plane }}"
+                            name="locale"
+                        >
+                            @foreach ($localeOptions as $locale => $label)
+                                <option value="{{ $locale }}" @selected($currentLocale === $locale)>{{ $label }}</option>
+                            @endforeach
+                        </x-filament::input.select>
+                    </x-filament::input.wrapper>
+                    <button type="submit" class="w-full rounded-lg bg-primary-600 px-3 py-1.5 text-sm font-medium text-white transition hover:bg-primary-500">
+                        {{ __('localization.shell.switch_language') }}
+                    </button>
+                </form>
+
+                @if ($source === LocaleResolver::SOURCE_EXPLICIT_OVERRIDE)
+                    <form method="POST" action="{{ route('localization.override.clear') }}">
+                        @csrf
+                        @method('DELETE')
+                        <button type="submit" class="w-full rounded-lg px-3 py-1.5 text-left text-xs font-medium text-gray-500 transition hover:bg-gray-50 hover:text-gray-700 dark:text-gray-400 dark:hover:bg-white/5 dark:hover:text-gray-200">
+                            {{ __('localization.shell.clear_override') }}
+                        </button>
+                    </form>
+                @endif
+
+                @if ($showPreference && $user instanceof User)
+                    <div class="border-t border-gray-200 dark:border-white/10"></div>
+
+                    <form method="POST" action="{{ route('localization.preference.update') }}" class="space-y-2">
+                        @csrf
+                        <label class="text-xs font-semibold uppercase tracking-wider text-gray-400 dark:text-gray-500" for="tenantpilot-locale-preference-{{ $plane }}">
+                            {{ __('localization.shell.personal_preference') }}
+                        </label>
+                        <x-filament::input.wrapper class="w-full">
+                            <x-filament::input.select
+                                id="tenantpilot-locale-preference-{{ $plane }}"
+                                name="preferred_locale"
+                            >
+                                <option value="" @selected($preferredLocale === null)>{{ __('localization.shell.inherit_workspace') }}</option>
+                                @foreach ($localeOptions as $locale => $label)
+                                    <option value="{{ $locale }}" @selected($preferredLocale === $locale)>{{ $label }}</option>
+                                @endforeach
+                            </x-filament::input.select>
+                        </x-filament::input.wrapper>
+                        <button type="submit" class="w-full rounded-lg px-3 py-1.5 text-sm font-medium text-primary-600 transition hover:bg-primary-50 hover:text-primary-500 dark:text-primary-400 dark:hover:bg-primary-500/10 dark:hover:text-primary-300">
+                            {{ __('localization.shell.save_preference') }}
+                        </button>
+                    </form>
+                @endif
+            </div>
+        </x-filament::dropdown.list>
+    </x-filament::dropdown>
+</div>

apps/platform/resources/views/filament/system/pages/directory/view-workspace.blade.php

@@ -1,9 +1,18 @@
 @php
+    use App\Support\Badges\BadgeCatalog;
+    use App\Support\Badges\BadgeDomain;
+
     /** @var \App\Models\Workspace $workspace */
     $workspace = $this->workspace;
     $customerHealthDecision = $this->customerHealthDecision();
     $tenants = $this->workspaceTenants();
     $runs = $this->recentRuns();
+    $commercialLifecycle = $this->workspaceCommercialLifecycleSummary();
+    $commercialBadge = BadgeCatalog::spec(BadgeDomain::CommercialLifecycleState, $commercialLifecycle['state'] ?? null);
+    $commercialActionDecisions = is_array($commercialLifecycle['action_decisions'] ?? null) ? $commercialLifecycle['action_decisions'] : [];
+    $activationLifecycleDecision = $commercialActionDecisions['managed_tenant_activation'] ?? null;
+    $reviewPackLifecycleDecision = $commercialActionDecisions['review_pack_start'] ?? null;
+    $readOnlyLifecycleDecision = $commercialActionDecisions['generated_pack_read'] ?? null;
     $workspaceEntitlementSummary = $this->workspaceEntitlementSummary();
     $planProfile = $workspaceEntitlementSummary['plan_profile'] ?? null;
     $entitlementDecisions = $workspaceEntitlementSummary['decisions'] ?? [];
@@ -40,6 +49,63 @@
             @include('filament.system.pages.directory.partials.customer-health-decision-card', ['decision' => $customerHealthDecision])
         @endif
 
+        <x-filament::section>
+            <x-slot name="heading">
+                Commercial lifecycle
+            </x-slot>
+
+            <div class="grid grid-cols-1 gap-4 sm:grid-cols-2">
+                <div class="rounded-lg bg-gray-50 px-4 py-3 dark:bg-white/5">
+                    <p class="text-xs font-semibold uppercase tracking-wider text-gray-500 dark:text-gray-400">Current state</p>
+                    <div class="mt-2 flex items-center gap-2">
+                        <x-filament::badge :color="$commercialBadge->color" :icon="$commercialBadge->icon">
+                            {{ $commercialBadge->label }}
+                        </x-filament::badge>
+                        <span class="text-sm text-gray-500 dark:text-gray-400">{{ $commercialLifecycle['source_label'] ?? 'default active paid' }}</span>
+                    </div>
+                    <p class="mt-2 text-sm text-gray-500 dark:text-gray-400">{{ $commercialLifecycle['description'] ?? 'Commercial lifecycle state controls expansion and review-pack starts.' }}</p>
+                </div>
+
+                <div class="rounded-lg bg-gray-50 px-4 py-3 dark:bg-white/5">
+                    <p class="text-xs font-semibold uppercase tracking-wider text-gray-500 dark:text-gray-400">Lifecycle rationale</p>
+                    <p class="mt-1 text-base font-semibold text-gray-950 dark:text-white">{{ $commercialLifecycle['rationale'] ?? 'No explicit rationale recorded.' }}</p>
+                    <p class="mt-1 text-sm text-gray-500 dark:text-gray-400">
+                        {{ $commercialLifecycle['last_changed_by'] ?? 'System default' }}
+                        @if (($commercialLifecycle['last_changed_at'] ?? null) instanceof \Carbon\CarbonInterface)
+                            · {{ $commercialLifecycle['last_changed_at']->diffForHumans() }}
+                        @endif
+                    </p>
+                </div>
+            </div>
+
+            <div class="mt-4 space-y-3">
+                @foreach ([
+                    'Managed tenant activation' => $activationLifecycleDecision,
+                    'Review-pack starts' => $reviewPackLifecycleDecision,
+                    'Read-only history and downloads' => $readOnlyLifecycleDecision,
+                ] as $label => $decision)
+                    @if (is_array($decision))
+                        <div class="rounded-lg border border-gray-200 px-4 py-3 dark:border-white/10">
+                            <div class="flex items-start justify-between gap-4">
+                                <div>
+                                    <p class="text-sm font-semibold text-gray-950 dark:text-white">{{ $label }}</p>
+                                    <p class="mt-1 text-sm text-gray-500 dark:text-gray-400">{{ $decision['message'] ?? 'No lifecycle decision message available.' }}</p>
+                                </div>
+                                <x-filament::badge :color="match ($decision['outcome'] ?? null) {
+                                    'block' => 'danger',
+                                    'warn' => 'warning',
+                                    'allow_read_only' => 'info',
+                                    default => 'success',
+                                }">
+                                    {{ str_replace('_', ' ', (string) ($decision['outcome'] ?? 'allow')) }}
+                                </x-filament::badge>
+                            </div>
+                        </div>
+                    @endif
+                @endforeach
+            </div>
+        </x-filament::section>
+
         @if (is_array($planProfile) && is_array($managedTenantDecision) && is_array($reviewPackDecision))
             <x-filament::section>
                 <x-slot name="heading">

apps/platform/resources/views/filament/widgets/tenant/tenant-review-pack-card.blade.php

@@ -11,6 +11,8 @@
     /** @var bool $canManage */
     /** @var bool $generationBlocked */
     /** @var ?string $generationBlockReason */
+    /** @var ?string $generationWarningReason */
+    /** @var ?string $customerWorkspaceUrl */
     /** @var ?string $downloadUrl */
     /** @var ?string $failedReason */
     /** @var ?string $failedReasonDetail */
@@ -32,6 +34,12 @@
             </div>
         @endif
 
+        @if ($canManage && ! $generationBlocked && $generationWarningReason)
+            <div class="mb-3 rounded-lg border border-warning-200 bg-warning-50 px-3 py-2 text-sm text-warning-800 dark:border-warning-500/30 dark:bg-warning-500/10 dark:text-warning-200">
+                {{ $generationWarningReason }}
+            </div>
+        @endif
+
         @if (! $pack)
             {{-- State 1: No pack --}}
             <div class="flex flex-col items-center gap-3 py-4 text-center">
@@ -215,5 +223,18 @@
                 @endif
             </div>
         @endif
+
+        @if ($canView && $customerWorkspaceUrl)
+            <div class="mt-3 flex items-center gap-2">
+                <x-filament::button
+                    size="sm"
+                    color="gray"
+                    tag="a"
+                    :href="$customerWorkspaceUrl"
+                >
+                    Customer workspace
+                </x-filament::button>
+            </div>
+        @endif
     </x-filament::section>
 </div>

apps/platform/routes/web.php

@@ -4,6 +4,7 @@
 use App\Http\Controllers\AdminConsentCallbackController;
 use App\Http\Controllers\Auth\EntraController;
 use App\Http\Controllers\ClearTenantContextController;
+use App\Http\Controllers\LocalizationController;
 use App\Http\Controllers\OpenFindingExceptionsQueueController;
 use App\Http\Controllers\RbacDelegatedAuthController;
 use App\Http\Controllers\ReviewPackDownloadController;
@@ -67,6 +68,21 @@
     ->middleware('throttle:entra-callback')
     ->name('auth.entra.callback');
 
+Route::middleware(['web'])->group(function (): void {
+    Route::get('/localization/context', [LocalizationController::class, 'context'])
+        ->name('localization.context');
+
+    Route::post('/localization/override', [LocalizationController::class, 'updateOverride'])
+        ->name('localization.override.update');
+
+    Route::delete('/localization/override', [LocalizationController::class, 'clearOverride'])
+        ->name('localization.override.clear');
+});
+
+Route::middleware(['web', 'auth', 'ensure-correct-guard:web'])
+    ->post('/users/me/locale-preference', [LocalizationController::class, 'updateUserPreference'])
+    ->name('localization.preference.update');
+
 $makeSmokeCookie = static fn () => cookie()->make(
     SuppressDebugbarForSmokeRequests::COOKIE_NAME,
     SuppressDebugbarForSmokeRequests::COOKIE_VALUE,

apps/platform/tests/Browser/Reviews/CustomerReviewWorkspaceSmokeTest.php

@@ -0,0 +1,100 @@
+<?php
+
+declare(strict_types=1);
+
+use App\Filament\Resources\TenantReviewResource;
+use App\Models\ReviewPack;
+use App\Models\Tenant;
+use App\Support\TenantReviewStatus;
+use App\Support\Workspaces\WorkspaceContext;
+use Illuminate\Foundation\Testing\RefreshDatabase;
+use Illuminate\Support\Facades\Storage;
+
+uses(RefreshDatabase::class);
+
+pest()->browser()->timeout(20_000);
+
+beforeEach(function (): void {
+    Storage::fake('exports');
+});
+
+it('smokes the customer review workspace handoff from tenant review detail', function (): void {
+    $tenantPublished = Tenant::factory()->create(['name' => 'Published Tenant']);
+    [$user, $tenantPublished] = createUserWithTenant(
+        tenant: $tenantPublished,
+        role: 'owner',
+        workspaceRole: 'manager',
+    );
+
+    $tenantWithoutPublished = Tenant::factory()->create([
+        'workspace_id' => (int) $tenantPublished->workspace_id,
+        'name' => 'No Published Tenant',
+    ]);
+
+    createUserWithTenant(
+        tenant: $tenantWithoutPublished,
+        user: $user,
+        role: 'owner',
+        workspaceRole: 'manager',
+    );
+
+    $publishedSnapshot = seedTenantReviewEvidence($tenantPublished);
+    $noPublishedSnapshot = seedTenantReviewEvidence($tenantWithoutPublished);
+
+    $publishedReview = composeTenantReviewForTest($tenantPublished, $user, $publishedSnapshot);
+    $publishedReview->forceFill([
+        'status' => TenantReviewStatus::Published->value,
+        'published_at' => now(),
+        'published_by_user_id' => (int) $user->getKey(),
+    ])->save();
+
+    $internalOnlyReview = composeTenantReviewForTest($tenantWithoutPublished, $user, $noPublishedSnapshot);
+    $internalOnlyReview->forceFill([
+        'status' => TenantReviewStatus::Ready->value,
+        'published_at' => null,
+        'published_by_user_id' => null,
+    ])->save();
+
+    Storage::disk('exports')->put('review-packs/customer-review-workspace-smoke.zip', 'PK-test');
+
+    ReviewPack::factory()->ready()->create([
+        'tenant_id' => (int) $tenantPublished->getKey(),
+        'workspace_id' => (int) $tenantPublished->workspace_id,
+        'tenant_review_id' => (int) $publishedReview->getKey(),
+        'evidence_snapshot_id' => (int) $publishedSnapshot->getKey(),
+        'initiated_by_user_id' => (int) $user->getKey(),
+        'file_path' => 'review-packs/customer-review-workspace-smoke.zip',
+        'file_disk' => 'exports',
+    ]);
+
+    $this->actingAs($user)->withSession([
+        WorkspaceContext::SESSION_KEY => (int) $tenantPublished->workspace_id,
+        WorkspaceContext::LAST_TENANT_IDS_SESSION_KEY => [
+            (string) $tenantPublished->workspace_id => (int) $tenantPublished->getKey(),
+        ],
+    ]);
+
+    visit(TenantReviewResource::tenantScopedUrl('view', ['record' => $publishedReview], $tenantPublished))
+        ->waitForText('Related context')
+        ->assertSee('Open customer workspace')
+        ->assertNoJavaScriptErrors()
+        ->assertNoConsoleLogs()
+        ->click('Open customer workspace')
+        ->waitForText('Customer-safe review workspace')
+        ->assertSee('Clear filters')
+        ->assertSee('Open latest review')
+        ->assertDontSee('Publish review')
+        ->assertDontSee('Refresh review')
+        ->click('Clear filters')
+        ->waitForText('No published review available yet')
+        ->assertSee('No published review available yet')
+        ->click('Open latest review')
+        ->waitForText('Outcome summary')
+        ->assertDontSee('Publish review')
+        ->assertDontSee('Refresh review')
+        ->assertDontSee('Create next review')
+        ->assertDontSee('Export executive pack')
+        ->assertDontSee('Archive review')
+        ->assertNoJavaScriptErrors()
+        ->assertNoConsoleLogs();
+});

apps/platform/tests/Feature/Evidence/EvidenceSnapshotResourceTest.php

@@ -10,10 +10,14 @@
 use App\Models\EvidenceSnapshotItem;
 use App\Models\Finding;
 use App\Models\OperationRun;
+use App\Models\PlatformUser;
 use App\Models\ReviewPack;
 use App\Models\StoredReport;
 use App\Models\Tenant;
+use App\Services\Entitlements\WorkspaceCommercialLifecycleResolver;
+use App\Services\Settings\SettingsWriter;
 use App\Support\Auth\Capabilities;
+use App\Support\Auth\PlatformCapabilities;
 use App\Support\Evidence\EvidenceCompletenessState;
 use App\Support\Evidence\EvidenceSnapshotStatus;
 use App\Support\Ui\GovernanceActions\GovernanceActionCatalog;
@@ -68,6 +72,23 @@ function evidenceSnapshotHeaderActions(Testable $component): array
     return $instance->getCachedHeaderActions();
 }
 
+function suspendEvidenceSnapshotWorkspace(Tenant $tenant): void
+{
+    app(SettingsWriter::class)->updateWorkspaceCommercialLifecycle(
+        actor: PlatformUser::factory()->create([
+            'capabilities' => [
+                PlatformCapabilities::ACCESS_SYSTEM_PANEL,
+                PlatformCapabilities::DIRECTORY_VIEW,
+                PlatformCapabilities::COMMERCIAL_LIFECYCLE_MANAGE,
+            ],
+            'is_active' => true,
+        ]),
+        workspace: $tenant->workspace,
+        state: WorkspaceCommercialLifecycleResolver::STATE_SUSPENDED_READ_ONLY,
+        reason: 'Evidence read-only preservation test',
+    );
+}
+
 it('renders the evidence list page for an authorized user', function (): void {
     $tenant = Tenant::factory()->create();
     [$user, $tenant] = createUserWithTenant(tenant: $tenant, role: 'owner');
@@ -207,6 +228,36 @@ function evidenceSnapshotHeaderActions(Testable $component): array
         ->toContain('operation_run', 'review_pack');
 });
 
+it('keeps evidence snapshot detail accessible for readonly members while suspended read-only', function (): void {
+    $tenant = Tenant::factory()->create();
+    [$user, $tenant] = createUserWithTenant(tenant: $tenant, role: 'readonly');
+
+    $snapshot = EvidenceSnapshot::query()->create([
+        'tenant_id' => (int) $tenant->getKey(),
+        'workspace_id' => (int) $tenant->workspace_id,
+        'status' => EvidenceSnapshotStatus::Active->value,
+        'completeness_state' => EvidenceCompletenessState::Complete->value,
+        'summary' => ['finding_count' => 2],
+        'generated_at' => now(),
+    ]);
+
+    suspendEvidenceSnapshotWorkspace($tenant);
+
+    $this->actingAs($user)
+        ->get(EvidenceSnapshotResource::getUrl('view', ['record' => $snapshot], tenant: $tenant, panel: 'tenant'))
+        ->assertOk();
+
+    $tenant->makeCurrent();
+    Filament::setTenant($tenant, true);
+
+    Livewire::actingAs($user)
+        ->test(ViewEvidenceSnapshot::class, ['record' => $snapshot->getKey()])
+        ->assertActionVisible('refresh_evidence')
+        ->assertActionDisabled('refresh_evidence')
+        ->assertActionVisible('expire_snapshot')
+        ->assertActionDisabled('expire_snapshot');
+});
+
 it('shows artifact truth and next-step guidance for degraded evidence snapshots', function (): void {
     $tenant = Tenant::factory()->create();
     [$user, $tenant] = createUserWithTenant(tenant: $tenant, role: 'owner');

apps/platform/tests/Feature/Filament/Localization/CoreGovernanceSurfaceLocalizationTest.php

@@ -0,0 +1,16 @@
+<?php
+
+declare(strict_types=1);
+
+use App\Filament\Resources\FindingResource;
+use Illuminate\Support\Facades\App;
+
+it('resolves first-wave governance labels from the active locale', function (): void {
+    App::setLocale('de');
+
+    expect(__('localization.dashboard.tenant_title'))->toBe('Tenant-Dashboard')
+        ->and(FindingResource::getNavigationGroup())->toBe('Governance')
+        ->and(__('localization.findings.needs_action'))->toBe('Handlungsbedarf')
+        ->and(__('baseline-compare.stat_total_findings'))->toBe('Findings gesamt')
+        ->and(__('findings.rbac.detail_heading'))->toBe('Intune-RBAC-Rollendefinitions-Drift');
+});

apps/platform/tests/Feature/Governance/GovernanceInboxAuthorizationTest.php

@@ -0,0 +1,99 @@
+<?php
+
+declare(strict_types=1);
+
+use App\Filament\Pages\Governance\GovernanceInbox;
+use App\Models\Tenant;
+use App\Models\User;
+use App\Models\Workspace;
+use App\Models\WorkspaceMembership;
+use App\Services\Auth\WorkspaceCapabilityResolver;
+use App\Support\Workspaces\WorkspaceContext;
+
+use function Pest\Laravel\mock;
+
+it('redirects governance inbox visits without workspace context into the existing workspace chooser flow', function (): void {
+    $user = User::factory()->create();
+
+    $workspaceA = Workspace::factory()->create();
+    $workspaceB = Workspace::factory()->create();
+
+    WorkspaceMembership::factory()->create([
+        'workspace_id' => (int) $workspaceA->getKey(),
+        'user_id' => (int) $user->getKey(),
+        'role' => 'owner',
+    ]);
+
+    WorkspaceMembership::factory()->create([
+        'workspace_id' => (int) $workspaceB->getKey(),
+        'user_id' => (int) $user->getKey(),
+        'role' => 'owner',
+    ]);
+
+    $this->actingAs($user)
+        ->get(GovernanceInbox::getUrl(panel: 'admin'))
+        ->assertRedirect('/admin/choose-workspace');
+});
+
+it('returns 404 for users outside the active workspace on the governance inbox route', function (): void {
+    $user = User::factory()->create();
+    $workspace = Workspace::factory()->create();
+
+    WorkspaceMembership::factory()->create([
+        'workspace_id' => (int) Workspace::factory()->create()->getKey(),
+        'user_id' => (int) $user->getKey(),
+        'role' => 'owner',
+    ]);
+
+    $this->actingAs($user)
+        ->withSession([WorkspaceContext::SESSION_KEY => (int) $workspace->getKey()])
+        ->get(GovernanceInbox::getUrl(panel: 'admin'))
+        ->assertNotFound();
+});
+
+it('returns 403 for workspace members with no qualifying family visibility anywhere', function (): void {
+    $user = User::factory()->create();
+    $workspace = Workspace::factory()->create();
+
+    WorkspaceMembership::factory()->create([
+        'workspace_id' => (int) $workspace->getKey(),
+        'user_id' => (int) $user->getKey(),
+        'role' => 'owner',
+    ]);
+
+    mock(WorkspaceCapabilityResolver::class, function ($mock): void {
+        $mock->shouldReceive('isMember')->andReturnTrue();
+        $mock->shouldReceive('can')->andReturnFalse();
+    });
+
+    $this->actingAs($user)
+        ->withSession([WorkspaceContext::SESSION_KEY => (int) $workspace->getKey()])
+        ->get(GovernanceInbox::getUrl(panel: 'admin'))
+        ->assertForbidden();
+});
+
+it('allows readonly tenant members to open the governance inbox through operations-family visibility', function (): void {
+    $tenant = Tenant::factory()->create(['status' => 'active']);
+    [$user, $tenant] = createUserWithTenant($tenant, role: 'readonly', workspaceRole: 'readonly');
+
+    $this->actingAs($user)
+        ->withSession([WorkspaceContext::SESSION_KEY => (int) $tenant->workspace_id])
+        ->get(GovernanceInbox::getUrl(panel: 'admin'))
+        ->assertOk()
+        ->assertSee('Governance inbox');
+});
+
+it('returns 404 for explicit tenant filters outside the actor scope', function (): void {
+    $visibleTenant = Tenant::factory()->create(['status' => 'active']);
+    [$user, $visibleTenant] = createUserWithTenant($visibleTenant, role: 'readonly', workspaceRole: 'readonly');
+
+    $hiddenTenant = Tenant::factory()->create([
+        'status' => 'active',
+        'workspace_id' => (int) $visibleTenant->workspace_id,
+    ]);
+
+    $this->actingAs($user)
+        ->withSession([WorkspaceContext::SESSION_KEY => (int) $visibleTenant->workspace_id])
+        ->get(GovernanceInbox::getUrl(panel: 'admin').'?tenant_id='.(string) $hiddenTenant->getKey())
+        ->assertNotFound();
+});

apps/platform/tests/Feature/Governance/GovernanceInboxNavigationContextTest.php

@@ -0,0 +1,64 @@
+<?php
+
+declare(strict_types=1);
+
+use App\Filament\Pages\Findings\MyFindingsInbox;
+use App\Filament\Pages\Governance\GovernanceInbox;
+use App\Models\Finding;
+use App\Models\OperationRun;
+use App\Models\Tenant;
+use App\Support\Navigation\CanonicalNavigationContext;
+use App\Support\OperationRunLinks;
+use App\Support\OperationRunOutcome;
+use App\Support\OperationRunStatus;
+use App\Support\Workspaces\WorkspaceContext;
+use Filament\Facades\Filament;
+
+it('embeds canonical governance inbox navigation context into source links', function (): void {
+    $tenant = Tenant::factory()->create([
+        'status' => 'active',
+        'name' => 'Alpha Tenant',
+        'external_id' => 'alpha-tenant',
+    ]);
+    [$user, $tenant] = createUserWithTenant($tenant, role: 'owner', workspaceRole: 'owner');
+
+    $finding = Finding::factory()
+        ->for($tenant)
+        ->assignedTo((int) $user->getKey())
+        ->create();
+
+    $run = OperationRun::factory()
+        ->forTenant($tenant)
+        ->create([
+            'status' => OperationRunStatus::Completed->value,
+            'outcome' => OperationRunOutcome::Failed->value,
+            'completed_at' => now()->subMinute(),
+        ]);
+
+    $context = new CanonicalNavigationContext(
+        sourceSurface: 'governance.inbox',
+        canonicalRouteName: GovernanceInbox::getRouteName(Filament::getPanel('admin')),
+        backLinkLabel: 'Back to governance inbox',
+        backLinkUrl: GovernanceInbox::getUrl(panel: 'admin'),
+    );
+
+    $response = $this->actingAs($user)
+        ->withSession([WorkspaceContext::SESSION_KEY => (int) $tenant->workspace_id])
+        ->get(GovernanceInbox::getUrl(panel: 'admin'));
+
+    $response->assertOk();
+
+    $expectedMyFindingsUrl = htmlspecialchars(
+        MyFindingsInbox::getUrl(panel: 'admin').'?'.http_build_query($context->toQuery()),
+        ENT_QUOTES,
+    );
+    $expectedOperationUrl = htmlspecialchars(
+        OperationRunLinks::tenantlessView($run, $context),
+        ENT_QUOTES,
+    );
+
+    $response->assertSee($expectedMyFindingsUrl, false)
+        ->assertSee($expectedOperationUrl, false)
+        ->assertSee((string) $finding->getKey())
+        ->assertSee('nav%5Bback_label%5D=Back+to+governance+inbox', false);
+});

apps/platform/tests/Feature/Governance/GovernanceInboxPageTest.php

@@ -0,0 +1,143 @@
+<?php
+
+declare(strict_types=1);
+
+use App\Filament\Pages\Governance\GovernanceInbox;
+use App\Models\AlertDelivery;
+use App\Models\Finding;
+use App\Models\OperationRun;
+use App\Models\Tenant;
+use App\Models\TenantTriageReview;
+use App\Support\BackupHealth\TenantBackupHealthResolver;
+use App\Support\OperationRunOutcome;
+use App\Support\OperationRunStatus;
+use App\Support\PortfolioTriage\PortfolioArrivalContextToken;
+use App\Support\PortfolioTriage\TenantTriageReviewFingerprint;
+use App\Support\Workspaces\WorkspaceContext;
+
+it('renders visible governance attention sections on the governance inbox page', function (): void {
+    $alphaTenant = Tenant::factory()->create([
+        'status' => 'active',
+        'name' => 'Alpha Tenant',
+        'external_id' => 'alpha-tenant',
+    ]);
+    [$user, $alphaTenant] = createUserWithTenant($alphaTenant, role: 'owner', workspaceRole: 'owner');
+
+    $bravoTenant = Tenant::factory()->create([
+        'status' => 'active',
+        'workspace_id' => (int) $alphaTenant->workspace_id,
+        'name' => 'Bravo Tenant',
+        'external_id' => 'bravo-tenant',
+    ]);
+
+    $user->tenants()->syncWithoutDetaching([
+        (int) $bravoTenant->getKey() => ['role' => 'owner'],
+    ]);
+
+    Finding::factory()
+        ->for($alphaTenant)
+        ->assignedTo((int) $user->getKey())
+        ->ownedBy((int) $user->getKey())
+        ->overdueByHours()
+        ->create();
+
+    Finding::factory()
+        ->for($bravoTenant)
+        ->reopened()
+        ->create();
+
+    OperationRun::factory()
+        ->forTenant($alphaTenant)
+        ->create([
+            'status' => OperationRunStatus::Completed->value,
+            'outcome' => OperationRunOutcome::Failed->value,
+            'completed_at' => now()->subMinute(),
+        ]);
+
+    AlertDelivery::factory()->create([
+        'tenant_id' => null,
+        'workspace_id' => (int) $alphaTenant->workspace_id,
+        'status' => AlertDelivery::STATUS_FAILED,
+        'payload' => [
+            'title' => 'Delivery failed',
+            'body' => 'A notification destination failed.',
+        ],
+    ]);
+
+    $backupHealthResolver = app(TenantBackupHealthResolver::class);
+    $fingerprints = app(TenantTriageReviewFingerprint::class);
+    $alphaBackupFingerprint = $fingerprints->forBackupHealth($backupHealthResolver->assess($alphaTenant));
+
+    expect($alphaBackupFingerprint)->not->toBeNull();
+
+    TenantTriageReview::factory()
+        ->for($alphaTenant)
+        ->followUpNeeded()
+        ->create([
+            'workspace_id' => (int) $alphaTenant->workspace_id,
+            'reviewed_by_user_id' => (int) $user->getKey(),
+            'concern_family' => PortfolioArrivalContextToken::FAMILY_BACKUP_HEALTH,
+            'review_fingerprint' => $alphaBackupFingerprint['fingerprint'],
+            'review_snapshot' => $alphaBackupFingerprint['snapshot'],
+        ]);
+
+    $this->actingAs($user)
+        ->withSession([WorkspaceContext::SESSION_KEY => (int) $alphaTenant->workspace_id])
+        ->get(GovernanceInbox::getUrl(panel: 'admin'))
+        ->assertOk()
+        ->assertSee('Assigned findings')
+        ->assertSee('Findings intake')
+        ->assertSee('Operations follow-up')
+        ->assertSee('Alert delivery failures')
+        ->assertSee('Review follow-up')
+        ->assertSee('Open my findings')
+        ->assertSee('Open terminal follow-up')
+        ->assertSee('Open alert deliveries')
+        ->assertSee('Open review follow-up');
+});
+
+it('renders honest empty states for tenant and family filtering on the governance inbox page', function (): void {
+    $alphaTenant = Tenant::factory()->create([
+        'status' => 'active',
+        'name' => 'Alpha Tenant',
+        'external_id' => 'alpha-tenant',
+    ]);
+    [$user, $alphaTenant] = createUserWithTenant($alphaTenant, role: 'owner', workspaceRole: 'owner');
+
+    $bravoTenant = Tenant::factory()->create([
+        'status' => 'active',
+        'workspace_id' => (int) $alphaTenant->workspace_id,
+        'name' => 'Bravo Tenant',
+        'external_id' => 'bravo-tenant',
+    ]);
+
+    $user->tenants()->syncWithoutDetaching([
+        (int) $bravoTenant->getKey() => ['role' => 'owner'],
+    ]);
+
+    Finding::factory()
+        ->for($bravoTenant)
+        ->assignedTo((int) $user->getKey())
+        ->create();
+
+    AlertDelivery::factory()->create([
+        'tenant_id' => null,
+        'workspace_id' => (int) $alphaTenant->workspace_id,
+        'status' => AlertDelivery::STATUS_FAILED,
+    ]);
+
+    $this->actingAs($user)
+        ->withSession([WorkspaceContext::SESSION_KEY => (int) $alphaTenant->workspace_id])
+        ->get(GovernanceInbox::getUrl(panel: 'admin').'?tenant_id='.(string) $alphaTenant->getKey())
+        ->assertOk()
+        ->assertSee('This tenant filter is hiding other visible attention')
+        ->assertSee('Clear tenant filter');
+
+    $this->actingAs($user)
+        ->withSession([WorkspaceContext::SESSION_KEY => (int) $alphaTenant->workspace_id])
+        ->get(GovernanceInbox::getUrl(panel: 'admin').'?tenant_id='.(string) $alphaTenant->getKey().'&family=alert_delivery_failures')
+        ->assertOk()
+        ->assertSee('Alert delivery failures')
+        ->assertSee('No failed alert deliveries match this tenant filter right now.')
+        ->assertDontSee('Open my findings');
+});

apps/platform/tests/Feature/Guards/NoDirectAiProviderBypassTest.php

@@ -0,0 +1,49 @@
+<?php
+
+declare(strict_types=1);
+
+use Illuminate\Support\Facades\File;
+
+it('prevents ai governance surfaces from declaring direct outbound or vendor-specific provider runtime code', function (): void {
+    $root = app_path();
+
+    $files = collect(File::allFiles($root))
+        ->map(fn (\SplFileInfo $file): string => str_replace($root.'/', '', $file->getPathname()))
+        ->filter(fn (string $relativePath): bool => str_starts_with($relativePath, 'Support/Ai/')
+            || $relativePath === 'Support/ProductKnowledge/ContextualHelpResolver.php'
+            || $relativePath === 'Support/SupportDiagnostics/SupportDiagnosticBundleBuilder.php')
+        ->values();
+
+    $patterns = [
+        'outbound_http' => '/\bHttp::/',
+        'guzzle_client' => '/\bnew\s+Client\b/',
+        'curl_runtime' => '/\bcurl_/i',
+        'openai_vendor' => '/\bOpenAI\b/i',
+        'anthropic_vendor' => '/\bAnthropic\b/i',
+        'gemini_vendor' => '/\bGemini\b/i',
+        'openrouter_vendor' => '/\bOpenRouter\b/i',
+        'chat_completions_runtime' => '/\bChatCompletion\b/i',
+    ];
+
+    $hits = [];
+
+    foreach ($files as $relativePath) {
+        $contents = file_get_contents($root.'/'.$relativePath);
+
+        if (! is_string($contents) || $contents === '') {
+            continue;
+        }
+
+        $lines = preg_split('/\R/', $contents) ?: [];
+
+        foreach ($patterns as $label => $pattern) {
+            foreach ($lines as $index => $line) {
+                if (preg_match($pattern, $line) === 1) {
+                    $hits[] = $relativePath.':'.($index + 1).' ['.$label.'] '.trim($line);
+                }
+            }
+        }
+    }
+
+    expect($hits)->toBeEmpty("AI governance surfaces must stay vendor-neutral and must not perform outbound provider runtime calls directly:\n".implode("\n", $hits));
+});

apps/platform/tests/Feature/Localization/AuthAndSystemSurfaceLocalizationTest.php

@@ -0,0 +1,43 @@
+<?php
+
+declare(strict_types=1);
+
+use App\Services\Localization\LocaleResolver;
+use App\Support\Workspaces\WorkspaceContext;
+
+it('renders the admin auth surface in the explicit locale override', function (): void {
+    $this->withSession([LocaleResolver::SESSION_OVERRIDE_KEY => 'de'])
+        ->get('/admin/login')
+        ->assertSuccessful()
+        ->assertSee('Mit Microsoft anmelden')
+        ->assertSee('Tenant-Admin-Zugriff erfordert eine Tenant-Mitgliedschaft');
+});
+
+it('keeps system plane resolution independent from user and workspace preferences', function (): void {
+    [$workspace, $user] = localizationWorkspaceMember();
+
+    $user->forceFill(['preferred_locale' => 'de'])->save();
+    session()->forget(LocaleResolver::SESSION_OVERRIDE_KEY);
+
+    $this->actingAs($user)
+        ->withSession([
+            WorkspaceContext::SESSION_KEY => (int) $workspace->getKey(),
+            LocaleResolver::SESSION_OVERRIDE_KEY => null,
+        ])
+        ->getJson('/localization/context?plane=system')
+        ->assertSuccessful()
+        ->assertJsonPath('locale', 'en')
+        ->assertJsonPath('source', LocaleResolver::SOURCE_SYSTEM_DEFAULT)
+        ->assertJsonPath('user_preference_locale', null)
+        ->assertJsonPath('workspace_default_locale', null);
+
+    $this->actingAs($user)
+        ->withSession([
+            WorkspaceContext::SESSION_KEY => (int) $workspace->getKey(),
+            LocaleResolver::SESSION_OVERRIDE_KEY => 'de',
+        ])
+        ->getJson('/localization/context?plane=system')
+        ->assertSuccessful()
+        ->assertJsonPath('locale', 'de')
+        ->assertJsonPath('source', LocaleResolver::SOURCE_EXPLICIT_OVERRIDE);
+});

apps/platform/tests/Feature/Localization/LocalePreferenceFlowTest.php

@@ -0,0 +1,87 @@
+<?php
+
+declare(strict_types=1);
+
+use App\Services\Localization\LocaleResolver;
+use App\Services\Settings\SettingsWriter;
+use App\Support\Workspaces\WorkspaceContext;
+
+it('allows users to save and clear a personal locale preference over workspace default', function (): void {
+    [$workspace, $user] = localizationWorkspaceMember();
+
+    app(SettingsWriter::class)->updateWorkspaceSetting(
+        actor: $user,
+        workspace: $workspace,
+        domain: LocaleResolver::SETTING_DOMAIN,
+        key: LocaleResolver::SETTING_DEFAULT_LOCALE,
+        value: 'de',
+    );
+
+    $this->actingAs($user)
+        ->withSession([WorkspaceContext::SESSION_KEY => (int) $workspace->getKey()])
+        ->getJson('/localization/context')
+        ->assertSuccessful()
+        ->assertJsonPath('locale', 'de')
+        ->assertJsonPath('source', LocaleResolver::SOURCE_WORKSPACE_DEFAULT);
+
+    $this->actingAs($user)
+        ->withSession([WorkspaceContext::SESSION_KEY => (int) $workspace->getKey()])
+        ->post(route('localization.preference.update'), ['preferred_locale' => 'en'])
+        ->assertRedirect();
+
+    expect($user->refresh()->preferred_locale)->toBe('en');
+
+    $this->actingAs($user)
+        ->withSession([WorkspaceContext::SESSION_KEY => (int) $workspace->getKey()])
+        ->getJson('/localization/context')
+        ->assertSuccessful()
+        ->assertJsonPath('locale', 'en')
+        ->assertJsonPath('source', LocaleResolver::SOURCE_USER_PREFERENCE);
+
+    $this->actingAs($user)
+        ->withSession([WorkspaceContext::SESSION_KEY => (int) $workspace->getKey()])
+        ->post(route('localization.preference.update'), ['preferred_locale' => ''])
+        ->assertRedirect();
+
+    expect($user->refresh()->preferred_locale)->toBeNull();
+
+    $this->actingAs($user)
+        ->withSession([WorkspaceContext::SESSION_KEY => (int) $workspace->getKey()])
+        ->getJson('/localization/context')
+        ->assertSuccessful()
+        ->assertJsonPath('locale', 'de')
+        ->assertJsonPath('source', LocaleResolver::SOURCE_WORKSPACE_DEFAULT);
+});
+
+it('allows temporary overrides to win until cleared', function (): void {
+    [$workspace, $user] = localizationWorkspaceMember();
+
+    $user->forceFill(['preferred_locale' => 'en'])->save();
+
+    $this->actingAs($user)
+        ->withSession([WorkspaceContext::SESSION_KEY => (int) $workspace->getKey()])
+        ->post(route('localization.override.update'), ['locale' => 'de'])
+        ->assertRedirect();
+
+    expect(session(LocaleResolver::SESSION_OVERRIDE_KEY))->toBe('de');
+
+    $this->actingAs($user)
+        ->withSession([
+            WorkspaceContext::SESSION_KEY => (int) $workspace->getKey(),
+            LocaleResolver::SESSION_OVERRIDE_KEY => 'de',
+        ])
+        ->getJson('/localization/context')
+        ->assertSuccessful()
+        ->assertJsonPath('locale', 'de')
+        ->assertJsonPath('source', LocaleResolver::SOURCE_EXPLICIT_OVERRIDE);
+
+    $this->actingAs($user)
+        ->withSession([
+            WorkspaceContext::SESSION_KEY => (int) $workspace->getKey(),
+            LocaleResolver::SESSION_OVERRIDE_KEY => 'de',
+        ])
+        ->delete(route('localization.override.clear'))
+        ->assertRedirect();
+
+    expect(session(LocaleResolver::SESSION_OVERRIDE_KEY))->toBeNull();
+});

apps/platform/tests/Feature/Localization/LocalizedNotificationFormattingTest.php

@@ -0,0 +1,47 @@
+<?php
+
+declare(strict_types=1);
+
+use App\Services\Localization\LocaleResolver;
+use App\Services\Settings\SettingsWriter;
+use App\Support\Workspaces\WorkspaceContext;
+
+it('formats locale preference feedback in the resolved locale', function (): void {
+    [$workspace, $user] = localizationWorkspaceMember();
+
+    $this->actingAs($user)
+        ->withSession([
+            WorkspaceContext::SESSION_KEY => (int) $workspace->getKey(),
+            LocaleResolver::SESSION_OVERRIDE_KEY => 'de',
+        ])
+        ->post(route('localization.preference.update'), ['preferred_locale' => 'de'])
+        ->assertRedirect()
+        ->assertSessionHas('status', 'Spracheinstellung gespeichert.');
+});
+
+it('formats override feedback in the newly effective locale', function (): void {
+    [$workspace, $user] = localizationWorkspaceMember();
+
+    app(SettingsWriter::class)->updateWorkspaceSetting(
+        actor: $user,
+        workspace: $workspace,
+        domain: LocaleResolver::SETTING_DOMAIN,
+        key: LocaleResolver::SETTING_DEFAULT_LOCALE,
+        value: 'de',
+    );
+
+    $this->actingAs($user)
+        ->withSession([WorkspaceContext::SESSION_KEY => (int) $workspace->getKey()])
+        ->post(route('localization.override.update'), ['locale' => 'de'])
+        ->assertRedirect()
+        ->assertSessionHas('status', 'Sprachüberschreibung angewendet.');
+
+    $this->actingAs($user)
+        ->withSession([
+            WorkspaceContext::SESSION_KEY => (int) $workspace->getKey(),
+            LocaleResolver::SESSION_OVERRIDE_KEY => 'en',
+        ])
+        ->delete(route('localization.override.clear'))
+        ->assertRedirect()
+        ->assertSessionHas('status', 'Sprachüberschreibung gelöscht.');
+});

apps/platform/tests/Feature/Localization/MachineFormatInvarianceTest.php

@@ -0,0 +1,31 @@
+<?php
+
+declare(strict_types=1);
+
+use App\Models\AuditLog;
+use App\Services\Localization\LocaleResolver;
+use App\Services\Settings\SettingsWriter;
+use App\Support\Audit\AuditActionId;
+use Illuminate\Support\Facades\App;
+
+it('keeps audit action identifiers and machine values invariant while UI locale is German', function (): void {
+    [$workspace, $user] = localizationWorkspaceMember();
+
+    App::setLocale('de');
+
+    app(SettingsWriter::class)->updateWorkspaceSetting(
+        actor: $user,
+        workspace: $workspace,
+        domain: LocaleResolver::SETTING_DOMAIN,
+        key: LocaleResolver::SETTING_DEFAULT_LOCALE,
+        value: 'de',
+    );
+
+    $audit = AuditLog::query()->latest('id')->first();
+
+    expect($audit)->not->toBeNull()
+        ->and($audit->action)->toBe(AuditActionId::WorkspaceSettingUpdated->value)
+        ->and(data_get($audit->metadata, 'domain'))->toBe(LocaleResolver::SETTING_DOMAIN)
+        ->and(data_get($audit->metadata, 'key'))->toBe(LocaleResolver::SETTING_DEFAULT_LOCALE)
+        ->and(data_get($audit->metadata, 'after_value'))->toBe('de');
+});

apps/platform/tests/Feature/Localization/TranslationFallbackGuardTest.php

@@ -0,0 +1,23 @@
+<?php
+
+declare(strict_types=1);
+
+use Illuminate\Support\Facades\App;
+use Illuminate\Support\Facades\Lang;
+
+it('falls back to English for missing German translation lines', function (): void {
+    Lang::addLines(['localization.fallback_probe' => 'English fallback probe'], 'en');
+
+    App::setFallbackLocale('en');
+    App::setLocale('de');
+
+    expect(__('localization.fallback_probe'))->toBe('English fallback probe');
+});
+
+it('does not expose raw translation keys for supported first-wave catalogs', function (): void {
+    App::setLocale('de');
+
+    expect(__('localization.auth.sign_in_microsoft'))->not->toBe('localization.auth.sign_in_microsoft')
+        ->and(__('baseline-compare.button_view_findings'))->not->toBe('baseline-compare.button_view_findings')
+        ->and(__('findings.rbac.restore_unsupported'))->not->toBe('findings.rbac.restore_unsupported');
+});

apps/platform/tests/Feature/Localization/WorkspaceDefaultLocaleTest.php

@@ -0,0 +1,50 @@
+<?php
+
+declare(strict_types=1);
+
+use App\Filament\Pages\Settings\WorkspaceSettings;
+use App\Models\WorkspaceSetting;
+use App\Services\Localization\LocaleResolver;
+use App\Services\Settings\SettingsResolver;
+use Livewire\Livewire;
+
+it('persists workspace default locale through the existing workspace settings page', function (): void {
+    [$workspace, $user] = localizationWorkspaceMember();
+
+    $this->actingAs($user)
+        ->get(WorkspaceSettings::getUrl(panel: 'admin'))
+        ->assertSuccessful();
+
+    Livewire::actingAs($user)
+        ->test(WorkspaceSettings::class)
+        ->assertSet('data.localization_default_locale', null)
+        ->set('data.localization_default_locale', 'de')
+        ->callAction('save')
+        ->assertHasNoErrors()
+        ->assertSet('data.localization_default_locale', 'de');
+
+    expect(app(SettingsResolver::class)->resolveValue($workspace, LocaleResolver::SETTING_DOMAIN, LocaleResolver::SETTING_DEFAULT_LOCALE))
+        ->toBe('de');
+
+    expect(WorkspaceSetting::query()
+        ->where('workspace_id', (int) $workspace->getKey())
+        ->where('domain', LocaleResolver::SETTING_DOMAIN)
+        ->where('key', LocaleResolver::SETTING_DEFAULT_LOCALE)
+        ->exists())->toBeTrue();
+});
+
+it('keeps workspace default locale authorization aligned to settings capabilities', function (): void {
+    [$workspace, $user] = localizationWorkspaceMember('readonly');
+
+    $this->actingAs($user)
+        ->get(WorkspaceSettings::getUrl(panel: 'admin'))
+        ->assertSuccessful();
+
+    Livewire::actingAs($user)
+        ->test(WorkspaceSettings::class)
+        ->assertSet('data.localization_default_locale', null)
+        ->assertActionVisible('save')
+        ->assertActionDisabled('save')
+        ->call('save')
+        ->assertStatus(403);
+});

apps/platform/tests/Feature/Onboarding/ManagedTenantOnboardingEntitlementTest.php

@@ -5,13 +5,16 @@
 use App\Filament\Pages\Workspaces\ManagedTenantOnboardingWizard;
 use App\Models\AuditLog;
 use App\Models\OperationRun;
+use App\Models\PlatformUser;
 use App\Models\ProviderConnection;
 use App\Models\Tenant;
 use App\Models\TenantOnboardingSession;
 use App\Models\User;
 use App\Models\Workspace;
+use App\Services\Entitlements\WorkspaceCommercialLifecycleResolver;
 use App\Services\Entitlements\WorkspaceEntitlementResolver;
 use App\Services\Settings\SettingsWriter;
+use App\Support\Auth\PlatformCapabilities;
 use App\Support\OperationRunOutcome;
 use App\Support\OperationRunStatus;
 use App\Support\Workspaces\WorkspaceContext;
@@ -21,7 +24,12 @@
 /**
  * @return array{workspace: Workspace, user: User, tenant: Tenant, draft: TenantOnboardingSession, component: \Livewire\Features\SupportTesting\Testable}
  */
-function readyOnboardingEntitlementContext(int $activeTenantCount = 0, ?int $limitOverride = null, ?string $overrideReason = null): array
+function readyOnboardingEntitlementContext(
+    int $activeTenantCount = 0,
+    ?int $limitOverride = null,
+    ?string $overrideReason = null,
+    ?string $commercialState = null,
+): array
 {
     Queue::fake();
 
@@ -110,6 +118,22 @@ function readyOnboardingEntitlementContext(int $activeTenantCount = 0, ?int $lim
         }
     }
 
+    if ($commercialState !== null) {
+        app(SettingsWriter::class)->updateWorkspaceCommercialLifecycle(
+            actor: PlatformUser::factory()->create([
+                'capabilities' => [
+                    PlatformCapabilities::ACCESS_SYSTEM_PANEL,
+                    PlatformCapabilities::DIRECTORY_VIEW,
+                    PlatformCapabilities::COMMERCIAL_LIFECYCLE_MANAGE,
+                ],
+                'is_active' => true,
+            ]),
+            workspace: $workspace,
+            state: $commercialState,
+            reason: 'Onboarding entitlement test commercial state',
+        );
+    }
+
     session()->put(WorkspaceContext::SESSION_KEY, (int) $workspace->getKey());
 
     $component = Livewire::actingAs($user)->test(ManagedTenantOnboardingWizard::class, [
@@ -188,3 +212,65 @@ function readyOnboardingEntitlementContext(int $activeTenantCount = 0, ?int $lim
 
     expect($context['tenant']->status)->toBe(Tenant::STATUS_ACTIVE);
 });
+
+it('allows onboarding activation while a workspace is in trial', function (): void {
+    $context = readyOnboardingEntitlementContext(
+        activeTenantCount: 0,
+        commercialState: WorkspaceCommercialLifecycleResolver::STATE_TRIAL,
+    );
+
+    $context['component']
+        ->assertSee('Activation entitlement')
+        ->assertSee('Trial')
+        ->call('completeOnboarding');
+
+    $context['tenant']->refresh();
+
+    expect($context['tenant']->status)->toBe(Tenant::STATUS_ACTIVE)
+        ->and(AuditLog::query()
+            ->where('workspace_id', (int) $context['workspace']->getKey())
+            ->where('action', 'managed_tenant_onboarding.activation')
+            ->exists())->toBeTrue();
+});
+
+it('blocks onboarding activation with a grace commercial-state reason before tenant mutation', function (): void {
+    $context = readyOnboardingEntitlementContext(
+        activeTenantCount: 0,
+        commercialState: WorkspaceCommercialLifecycleResolver::STATE_GRACE,
+    );
+
+    $context['component']
+        ->assertSee('Activation entitlement')
+        ->assertSee('Grace')
+        ->assertSee('New managed-tenant activation is frozen while this workspace is in grace.')
+        ->call('completeOnboarding');
+
+    $context['tenant']->refresh();
+
+    expect($context['tenant']->status)->toBe(Tenant::STATUS_ONBOARDING)
+        ->and(AuditLog::query()
+            ->where('workspace_id', (int) $context['workspace']->getKey())
+            ->where('action', 'managed_tenant_onboarding.activation')
+            ->exists())->toBeFalse();
+});
+
+it('blocks onboarding activation with a suspended read-only commercial-state reason before tenant mutation', function (): void {
+    $context = readyOnboardingEntitlementContext(
+        activeTenantCount: 0,
+        commercialState: WorkspaceCommercialLifecycleResolver::STATE_SUSPENDED_READ_ONLY,
+    );
+
+    $context['component']
+        ->assertSee('Activation entitlement')
+        ->assertSee('Suspended / read-only')
+        ->assertSee('This workspace is suspended / read-only. New managed-tenant activation is blocked')
+        ->call('completeOnboarding');
+
+    $context['tenant']->refresh();
+
+    expect($context['tenant']->status)->toBe(Tenant::STATUS_ONBOARDING)
+        ->and(AuditLog::query()
+            ->where('workspace_id', (int) $context['workspace']->getKey())
+            ->where('action', 'managed_tenant_onboarding.activation')
+            ->exists())->toBeFalse();
+});

apps/platform/tests/Feature/OperationalControls/OperationalControlAuthorizationSemanticsTest.php

@@ -2,14 +2,17 @@
 
 declare(strict_types=1);
 
+use App\Filament\System\Pages\Ops\Controls;
 use App\Filament\Resources\RestoreRunResource;
 use App\Filament\Resources\RestoreRunResource\Pages\CreateRestoreRun;
 use App\Models\BackupItem;
 use App\Models\BackupSet;
 use App\Models\OperationalControlActivation;
+use App\Models\PlatformUser;
 use App\Models\Policy;
 use App\Models\Tenant;
 use App\Models\User;
+use App\Support\Auth\PlatformCapabilities;
 use Filament\Facades\Filament;
 use Illuminate\Foundation\Testing\RefreshDatabase;
 use Livewire\Livewire;
@@ -131,3 +134,49 @@ function seedRestoreAuthorizationContext(): array
         ->call('create')
         ->assertNotified('Restore execution paused');
 });
+
+it('forbids ai execution controls for platform users missing system panel access', function (): void {
+    $user = PlatformUser::factory()->create([
+        'capabilities' => [
+            PlatformCapabilities::OPS_CONTROLS_MANAGE,
+        ],
+        'is_active' => true,
+    ]);
+
+    $this->actingAs($user, 'platform')
+        ->get(Controls::getUrl(panel: 'system'))
+        ->assertForbidden();
+});
+
+it('forbids ai execution controls for platform users missing ops controls manage', function (): void {
+    $user = PlatformUser::factory()->create([
+        'capabilities' => [
+            PlatformCapabilities::ACCESS_SYSTEM_PANEL,
+        ],
+        'is_active' => true,
+    ]);
+
+    $this->actingAs($user, 'platform')
+        ->get(Controls::getUrl(panel: 'system'))
+        ->assertForbidden();
+});
+
+it('shows ai execution controls only to platform users with the existing system control capabilities', function (): void {
+    $user = PlatformUser::factory()->create([
+        'capabilities' => [
+            PlatformCapabilities::ACCESS_SYSTEM_PANEL,
+            PlatformCapabilities::OPS_CONTROLS_MANAGE,
+        ],
+        'is_active' => true,
+    ]);
+
+    $this->actingAs($user, 'platform')
+        ->get(Controls::getUrl(panel: 'system'))
+        ->assertSuccessful()
+        ->assertSee('AI execution');
+
+    Livewire::actingAs($user, 'platform')
+        ->test(Controls::class)
+        ->assertActionVisible('pause_ai_execution')
+        ->assertActionVisible('resume_ai_execution');
+});

apps/platform/tests/Feature/PlatformRelocation/CommandModelSmokeTest.php

@@ -27,3 +27,10 @@
         ->toContain(".:/var/www/repo:ro")
         ->toContain('TENANTATLAS_REPO_ROOT: /var/www/repo');
 });
+
+it('keeps the local queue service in code-reloading listen mode', function (): void {
+    $compose = file_get_contents(repo_path('docker-compose.yml'));
+
+    expect($compose)->toContain('command: php artisan queue:listen --tries=3 --timeout=300 --sleep=3')
+        ->not->toContain('command: php artisan queue:work --tries=3 --timeout=300 --sleep=3 --max-jobs=1000');
+});

apps/platform/tests/Feature/ReviewPack/ReviewPackDownloadTest.php

@@ -3,7 +3,13 @@
 declare(strict_types=1);
 
 use App\Models\ReviewPack;
+use App\Models\AuditLog;
+use App\Models\PlatformUser;
+use App\Services\Entitlements\WorkspaceCommercialLifecycleResolver;
 use App\Services\ReviewPackService;
+use App\Services\Settings\SettingsWriter;
+use App\Support\Audit\AuditActionId;
+use App\Support\Auth\PlatformCapabilities;
 use App\Support\ReviewPackStatus;
 use Illuminate\Foundation\Testing\RefreshDatabase;
 use Illuminate\Support\Facades\Storage;
@@ -36,12 +42,56 @@ function createReadyPackWithFile(?array $packOverrides = []): array
     return [$user, $tenant, $pack];
 }
 
+function suspendReadyPackWorkspaceForDownloadTest(ReviewPack $pack): void
+{
+    app(SettingsWriter::class)->updateWorkspaceCommercialLifecycle(
+        actor: PlatformUser::factory()->create([
+            'capabilities' => [
+                PlatformCapabilities::ACCESS_SYSTEM_PANEL,
+                PlatformCapabilities::DIRECTORY_VIEW,
+                PlatformCapabilities::COMMERCIAL_LIFECYCLE_MANAGE,
+            ],
+            'is_active' => true,
+        ]),
+        workspace: $pack->workspace,
+        state: WorkspaceCommercialLifecycleResolver::STATE_SUSPENDED_READ_ONLY,
+        reason: 'Download preservation test',
+    );
+}
+
 // ─── Happy Path: Signed URL → 200 ───────────────────────────
 
 it('downloads a ready pack via signed URL with correct headers', function (): void {
     [$user, $tenant, $pack] = createReadyPackWithFile();
 
-    $signedUrl = app(ReviewPackService::class)->generateDownloadUrl($pack);
+    $signedUrl = app(ReviewPackService::class)->generateDownloadUrl($pack, [
+        'source_surface' => 'customer_review_workspace',
+    ]);
+
+    $response = $this->actingAs($user)->get($signedUrl);
+
+    $response->assertOk();
+    $response->assertHeader('X-Review-Pack-SHA256', $pack->sha256);
+    $response->assertDownload();
+
+    $audit = AuditLog::query()
+        ->where('action', AuditActionId::ReviewPackDownloaded->value)
+        ->latest('id')
+        ->first();
+
+    expect($audit)->not->toBeNull()
+        ->and($audit?->resource_type)->toBe('review_pack')
+        ->and(data_get($audit?->metadata, 'review_pack_id'))->toBe((int) $pack->getKey())
+        ->and(data_get($audit?->metadata, 'source_surface'))->toBe('customer_review_workspace');
+});
+
+it('keeps ready pack downloads available while the workspace is suspended read-only', function (): void {
+    [$user, $tenant, $pack] = createReadyPackWithFile();
+    suspendReadyPackWorkspaceForDownloadTest($pack);
+
+    $signedUrl = app(ReviewPackService::class)->generateDownloadUrl($pack, [
+        'source_surface' => 'suspended_read_only_check',
+    ]);
 
     $response = $this->actingAs($user)->get($signedUrl);
 

apps/platform/tests/Feature/ReviewPack/ReviewPackEntitlementEnforcementTest.php

@@ -8,16 +8,20 @@
 use App\Models\EvidenceSnapshot;
 use App\Models\Finding;
 use App\Models\OperationRun;
+use App\Models\PlatformUser;
 use App\Models\ReviewPack;
 use App\Models\StoredReport;
 use App\Models\Tenant;
 use App\Models\User;
+use App\Services\Entitlements\WorkspaceCommercialLifecycleResolver;
 use App\Services\Evidence\EvidenceSnapshotService;
 use App\Services\ReviewPackService;
 use App\Services\Settings\SettingsWriter;
+use App\Support\Auth\PlatformCapabilities;
 use App\Support\Evidence\EvidenceSnapshotStatus;
 use App\Support\OperationRunType;
 use App\Support\Workspaces\WorkspaceContext;
+use Illuminate\Support\Facades\Notification;
 use Illuminate\Support\Facades\Storage;
 use Livewire\Livewire;
 
@@ -108,6 +112,23 @@ function disableReviewPackGenerationForWorkspace(Tenant $tenant, User $user, str
     );
 }
 
+function setReviewPackCommercialLifecycleState(Tenant $tenant, string $state, string $reason = 'Review pack commercial lifecycle test'): void
+{
+    app(SettingsWriter::class)->updateWorkspaceCommercialLifecycle(
+        actor: PlatformUser::factory()->create([
+            'capabilities' => [
+                PlatformCapabilities::ACCESS_SYSTEM_PANEL,
+                PlatformCapabilities::DIRECTORY_VIEW,
+                PlatformCapabilities::COMMERCIAL_LIFECYCLE_MANAGE,
+            ],
+            'is_active' => true,
+        ]),
+        workspace: $tenant->workspace,
+        state: $state,
+        reason: $reason,
+    );
+}
+
 it('blocks new review pack generation before creating a review pack or operation run when the workspace is not entitled', function (): void {
     [$user, $tenant] = createUserWithTenant(role: 'owner');
     seedEntitlementReviewPackSnapshot($tenant);
@@ -188,3 +209,86 @@ function disableReviewPackGenerationForWorkspace(Tenant $tenant, User $user, str
         ->assertOk()
         ->assertSee('Download');
 });
+
+it('allows review pack generation in trial and active paid states', function (string $state): void {
+    [$user, $tenant] = createUserWithTenant(role: 'owner');
+    seedEntitlementReviewPackSnapshot($tenant);
+    setReviewPackCommercialLifecycleState($tenant, $state);
+
+    $pack = app(ReviewPackService::class)->generate($tenant, $user);
+
+    expect($pack)->toBeInstanceOf(ReviewPack::class)
+        ->and($pack->operation_run_id)->not->toBeNull()
+        ->and($pack->status)->toBe(\App\Support\ReviewPackStatus::Queued->value);
+})->with([
+    'trial' => [WorkspaceCommercialLifecycleResolver::STATE_TRIAL],
+    'active paid' => [WorkspaceCommercialLifecycleResolver::STATE_ACTIVE_PAID],
+]);
+
+it('warns but allows review pack generation in grace', function (): void {
+    [$user, $tenant] = createUserWithTenant(role: 'owner');
+    seedEntitlementReviewPackSnapshot($tenant);
+    setReviewPackCommercialLifecycleState($tenant, WorkspaceCommercialLifecycleResolver::STATE_GRACE, 'Grace period');
+
+    $decision = app(ReviewPackService::class)->reviewPackGenerationDecisionForTenant($tenant);
+
+    expect($decision)
+        ->toMatchArray([
+            'is_blocked' => false,
+            'is_warning' => true,
+            'outcome' => WorkspaceCommercialLifecycleResolver::OUTCOME_WARN,
+        ])
+        ->and($decision['warning_reason'])->toContain('grace');
+
+    session()->put(WorkspaceContext::SESSION_KEY, (int) $tenant->workspace_id);
+    setTenantPanelContext($tenant);
+
+    Livewire::actingAs($user)
+        ->test(TenantReviewPackCard::class, ['record' => $tenant])
+        ->assertSee('Workspace is in grace. Review-pack starts remain available');
+
+    $pack = app(ReviewPackService::class)->generate($tenant, $user);
+
+    expect($pack)->toBeInstanceOf(ReviewPack::class)
+        ->and(OperationRun::query()
+            ->where('tenant_id', (int) $tenant->getKey())
+            ->where('type', OperationRunType::ReviewPackGenerate->value)
+            ->exists())->toBeTrue();
+});
+
+it('blocks suspended read-only review pack generation before creating a review pack or operation run and sends no run notifications', function (): void {
+    Notification::fake();
+
+    [$user, $tenant] = createUserWithTenant(role: 'owner');
+    seedEntitlementReviewPackSnapshot($tenant);
+    setReviewPackCommercialLifecycleState($tenant, WorkspaceCommercialLifecycleResolver::STATE_SUSPENDED_READ_ONLY, 'Suspension');
+    $initialRunCount = OperationRun::query()
+        ->where('tenant_id', (int) $tenant->getKey())
+        ->where('type', OperationRunType::ReviewPackGenerate->value)
+        ->count();
+
+    expect(fn (): ReviewPack => app(ReviewPackService::class)->generate($tenant, $user))
+        ->toThrow(WorkspaceEntitlementBlockedException::class, 'suspended / read-only');
+
+    expect(ReviewPack::query()->count())->toBe(0)
+        ->and(OperationRun::query()
+            ->where('tenant_id', (int) $tenant->getKey())
+            ->where('type', OperationRunType::ReviewPackGenerate->value)
+            ->count())->toBe($initialRunCount);
+
+    Notification::assertNothingSent();
+});
+
+it('does not alter already queued review-pack work when a workspace is suspended later', function (): void {
+    [$user, $tenant] = createUserWithTenant(role: 'owner');
+    seedEntitlementReviewPackSnapshot($tenant);
+
+    $pack = app(ReviewPackService::class)->generate($tenant, $user);
+    $initialStatus = (string) $pack->fresh()?->status;
+    setReviewPackCommercialLifecycleState($tenant, WorkspaceCommercialLifecycleResolver::STATE_SUSPENDED_READ_ONLY, 'Later suspension');
+
+    expect($pack->fresh()?->status)->toBe($initialStatus)
+        ->and(OperationRun::query()
+            ->whereKey((int) $pack->operation_run_id)
+            ->exists())->toBeTrue();
+});

apps/platform/tests/Feature/ReviewPack/ReviewPackGenerationTest.php

@@ -3,18 +3,23 @@
 declare(strict_types=1);
 
 use App\Exceptions\ReviewPackEvidenceResolutionException;
+use App\Exceptions\Entitlements\WorkspaceEntitlementBlockedException;
 use App\Filament\Widgets\Tenant\TenantReviewPackCard;
 use App\Jobs\GenerateReviewPackJob;
 use App\Models\EvidenceSnapshot;
 use App\Models\Finding;
 use App\Models\OperationRun;
+use App\Models\PlatformUser;
 use App\Models\ReviewPack;
 use App\Models\StoredReport;
 use App\Models\Tenant;
 use App\Notifications\OperationRunCompleted;
 use App\Notifications\OperationRunQueued;
+use App\Services\Entitlements\WorkspaceCommercialLifecycleResolver;
 use App\Services\Evidence\EvidenceSnapshotService;
 use App\Services\ReviewPackService;
+use App\Services\Settings\SettingsWriter;
+use App\Support\Auth\PlatformCapabilities;
 use App\Support\Evidence\EvidenceSnapshotStatus;
 use App\Support\OperationRunOutcome;
 use App\Support\OperationRunStatus;
@@ -157,6 +162,23 @@ function createEvidenceSnapshotForReviewPack(Tenant $tenant): EvidenceSnapshot
     return $snapshot->load('items');
 }
 
+function suspendReviewPackGenerationWorkspaceForGenerationTest(Tenant $tenant): void
+{
+    app(SettingsWriter::class)->updateWorkspaceCommercialLifecycle(
+        actor: PlatformUser::factory()->create([
+            'capabilities' => [
+                PlatformCapabilities::ACCESS_SYSTEM_PANEL,
+                PlatformCapabilities::DIRECTORY_VIEW,
+                PlatformCapabilities::COMMERCIAL_LIFECYCLE_MANAGE,
+            ],
+            'is_active' => true,
+        ]),
+        workspace: $tenant->workspace,
+        state: WorkspaceCommercialLifecycleResolver::STATE_SUSPENDED_READ_ONLY,
+        reason: 'Generation notification boundary test',
+    );
+}
+
 // ─── Happy Path ──────────────────────────────────────────────
 
 it('generates a review pack end-to-end (happy path)', function (): void {
@@ -210,6 +232,22 @@ function createEvidenceSnapshotForReviewPack(Tenant $tenant): EvidenceSnapshot
     Notification::assertSentTo($user, OperationRunCompleted::class);
 });
 
+it('does not send queued or terminal run notifications when suspended read-only blocks generation', function (): void {
+    [$user, $tenant] = createUserWithTenant();
+
+    seedTenantWithData($tenant);
+    createEvidenceSnapshotForReviewPack($tenant);
+    suspendReviewPackGenerationWorkspaceForGenerationTest($tenant);
+
+    Notification::fake();
+
+    expect(fn (): ReviewPack => app(ReviewPackService::class)->generate($tenant, $user))
+        ->toThrow(WorkspaceEntitlementBlockedException::class, 'suspended / read-only');
+
+    Notification::assertNotSentTo($user, OperationRunQueued::class);
+    Notification::assertNotSentTo($user, OperationRunCompleted::class);
+});
+
 // ─── Failure Path ──────────────────────────────────────────────
 
 it('marks pack as failed when generation throws an exception', function (): void {

apps/platform/tests/Feature/ReviewPack/ReviewPackRbacTest.php

@@ -77,11 +77,9 @@ function getReviewPackRbacEmptyStateAction(Testable $component, string $name): ?
         'file_disk' => 'exports',
     ]);
 
-    // Note: download route uses signed middleware, not tenant-scoped RBAC.
-    // Any user with a valid signature can download. This is by design.
     $signedUrl = app(ReviewPackService::class)->generateDownloadUrl($pack);
 
-    $this->actingAs($user)->get($signedUrl)->assertOk();
+    $this->actingAs($user)->get($signedUrl)->assertNotFound();
 });
 
 // ─── REVIEW_PACK_VIEW Member ────────────────────────────────

apps/platform/tests/Feature/Reviews/CustomerReviewWorkspaceAuthorizationTest.php

@@ -0,0 +1,66 @@
+<?php
+
+declare(strict_types=1);
+
+use App\Filament\Pages\Reviews\CustomerReviewWorkspace;
+use App\Models\Tenant;
+use App\Models\User;
+use App\Models\Workspace;
+use App\Models\WorkspaceMembership;
+use App\Support\Workspaces\WorkspaceContext;
+use Illuminate\Foundation\Testing\RefreshDatabase;
+
+uses(RefreshDatabase::class);
+
+it('returns 404 for users outside the active workspace on the customer review workspace', function (): void {
+    $workspace = Workspace::factory()->create();
+    $user = User::factory()->create();
+
+    $this->actingAs($user)
+        ->withSession([WorkspaceContext::SESSION_KEY => (int) $workspace->getKey()])
+        ->get(CustomerReviewWorkspace::getUrl(panel: 'admin'))
+        ->assertNotFound();
+});
+
+it('returns 404 for workspace members that have no tenant review visibility in the active workspace', function (): void {
+    $workspace = Workspace::factory()->create();
+    $user = User::factory()->create();
+
+    WorkspaceMembership::factory()->create([
+        'workspace_id' => (int) $workspace->getKey(),
+        'user_id' => (int) $user->getKey(),
+        'role' => 'owner',
+    ]);
+
+    $this->actingAs($user)
+        ->withSession([WorkspaceContext::SESSION_KEY => (int) $workspace->getKey()])
+        ->get(CustomerReviewWorkspace::getUrl(panel: 'admin'))
+        ->assertNotFound();
+});
+
+it('allows entitled workspace members to access the customer review workspace', function (): void {
+    $tenant = Tenant::factory()->create();
+    [$user, $tenant] = createUserWithTenant(tenant: $tenant, role: 'readonly');
+
+    $this->actingAs($user)
+        ->withSession([WorkspaceContext::SESSION_KEY => (int) $tenant->workspace_id])
+        ->get(CustomerReviewWorkspace::getUrl(panel: 'admin'))
+        ->assertOk();
+});
+
+it('returns 404 for explicit out-of-scope tenant targeting on the customer review workspace', function (): void {
+    $tenantAllowed = Tenant::factory()->create(['name' => 'Allowed Tenant']);
+    [$user, $tenantAllowed] = createUserWithTenant(tenant: $tenantAllowed, role: 'readonly');
+
+    $tenantDenied = Tenant::factory()->create([
+        'workspace_id' => (int) $tenantAllowed->workspace_id,
+        'name' => 'Denied Tenant',
+    ]);
+    $otherOwner = User::factory()->create();
+    createUserWithTenant(tenant: $tenantDenied, user: $otherOwner, role: 'owner');
+
+    $this->actingAs($user)
+        ->withSession([WorkspaceContext::SESSION_KEY => (int) $tenantAllowed->workspace_id])
+        ->get(CustomerReviewWorkspace::getUrl(panel: 'admin').'?tenant='.(string) $tenantDenied->getKey())
+        ->assertNotFound();
+});

apps/platform/tests/Feature/Reviews/CustomerReviewWorkspaceLaunchLinksTest.php

@@ -0,0 +1,160 @@
+<?php
+
+declare(strict_types=1);
+
+use App\Filament\Pages\Reviews\CustomerReviewWorkspace;
+use App\Filament\Resources\EvidenceSnapshotResource;
+use App\Filament\Resources\ReviewPackResource;
+use App\Filament\Resources\TenantReviewResource\Pages\ViewTenantReview;
+use App\Filament\Resources\TenantReviewResource;
+use App\Filament\Widgets\Tenant\TenantReviewPackCard;
+use App\Models\AuditLog;
+use App\Models\EvidenceSnapshot;
+use App\Models\ReviewPack;
+use App\Models\Tenant;
+use App\Models\TenantReview;
+use App\Support\Audit\AuditActionId;
+use App\Support\Evidence\EvidenceSnapshotStatus;
+use App\Support\TenantReviewStatus;
+use Illuminate\Foundation\Testing\RefreshDatabase;
+use Illuminate\Support\Facades\Storage;
+use Livewire\Livewire;
+
+uses(RefreshDatabase::class);
+
+beforeEach(function (): void {
+    Storage::fake('exports');
+});
+
+it('renders a customer workspace link from tenant review detail context', function (): void {
+    $tenant = Tenant::factory()->create();
+    [$user, $tenant] = createUserWithTenant(tenant: $tenant, role: 'owner');
+    $snapshot = seedTenantReviewEvidence($tenant);
+
+    $review = composeTenantReviewForTest($tenant, $user, $snapshot);
+    $review->forceFill([
+        'status' => TenantReviewStatus::Published->value,
+        'published_at' => now(),
+        'published_by_user_id' => (int) $user->getKey(),
+    ])->save();
+
+    $this->actingAs($user)
+        ->get(TenantReviewResource::tenantScopedUrl('view', ['record' => $review], $tenant))
+        ->assertOk()
+        ->assertSee(CustomerReviewWorkspace::tenantPrefilterUrl($tenant), false);
+});
+
+it('adds a customer workspace entry to evidence snapshot related context', function (): void {
+    $tenant = Tenant::factory()->create();
+
+    $snapshot = EvidenceSnapshot::query()->create([
+        'tenant_id' => (int) $tenant->getKey(),
+        'workspace_id' => (int) $tenant->workspace_id,
+        'status' => EvidenceSnapshotStatus::Active->value,
+        'summary' => [],
+        'generated_at' => now(),
+    ]);
+
+    $entry = collect(EvidenceSnapshotResource::relatedContextEntries($snapshot))
+        ->firstWhere('key', 'customer_review_workspace');
+
+    expect($entry)->not->toBeNull()
+        ->and($entry['targetUrl'] ?? null)->toBe(CustomerReviewWorkspace::tenantPrefilterUrl($tenant));
+});
+
+it('renders a customer workspace link from review pack detail context', function (): void {
+    $tenant = Tenant::factory()->create();
+    [$user, $tenant] = createUserWithTenant(tenant: $tenant, role: 'owner');
+    $snapshot = seedTenantReviewEvidence($tenant);
+
+    $review = composeTenantReviewForTest($tenant, $user, $snapshot);
+    $review->forceFill([
+        'status' => TenantReviewStatus::Published->value,
+        'published_at' => now(),
+        'published_by_user_id' => (int) $user->getKey(),
+    ])->save();
+
+    Storage::disk('exports')->put('review-packs/customer-workspace-link.zip', 'PK-test');
+
+    $pack = ReviewPack::factory()->ready()->create([
+        'tenant_id' => (int) $tenant->getKey(),
+        'workspace_id' => (int) $tenant->workspace_id,
+        'tenant_review_id' => (int) $review->getKey(),
+        'evidence_snapshot_id' => (int) $snapshot->getKey(),
+        'initiated_by_user_id' => (int) $user->getKey(),
+        'file_path' => 'review-packs/customer-workspace-link.zip',
+        'file_disk' => 'exports',
+    ]);
+
+    $this->actingAs($user)
+        ->get(ReviewPackResource::getUrl('view', ['record' => $pack], tenant: $tenant, panel: 'tenant'))
+        ->assertOk()
+        ->assertSee(CustomerReviewWorkspace::tenantPrefilterUrl($tenant), false);
+});
+
+it('renders a customer workspace launch button on the tenant review pack widget', function (): void {
+    $tenant = Tenant::factory()->create();
+    [$user, $tenant] = createUserWithTenant(tenant: $tenant, role: 'owner');
+    $snapshot = seedTenantReviewEvidence($tenant);
+
+    $review = composeTenantReviewForTest($tenant, $user, $snapshot);
+    $review->forceFill([
+        'status' => TenantReviewStatus::Published->value,
+        'published_at' => now(),
+        'published_by_user_id' => (int) $user->getKey(),
+    ])->save();
+
+    Storage::disk('exports')->put('review-packs/widget-customer-workspace.zip', 'PK-test');
+
+    ReviewPack::factory()->ready()->create([
+        'tenant_id' => (int) $tenant->getKey(),
+        'workspace_id' => (int) $tenant->workspace_id,
+        'tenant_review_id' => (int) $review->getKey(),
+        'evidence_snapshot_id' => (int) $snapshot->getKey(),
+        'initiated_by_user_id' => (int) $user->getKey(),
+        'file_path' => 'review-packs/widget-customer-workspace.zip',
+        'file_disk' => 'exports',
+    ]);
+
+    setTenantPanelContext($tenant);
+
+    Livewire::actingAs($user)
+        ->test(TenantReviewPackCard::class, ['record' => $tenant])
+        ->assertSee('Customer workspace')
+        ->assertSee(CustomerReviewWorkspace::tenantPrefilterUrl($tenant), false);
+});
+
+it('keeps the linked tenant review detail read-only for a readonly-capable actor', function (): void {
+    $tenant = Tenant::factory()->create();
+    [$user, $tenant] = createUserWithTenant(tenant: $tenant, role: 'readonly');
+    $snapshot = seedTenantReviewEvidence($tenant);
+
+    $review = composeTenantReviewForTest($tenant, $user, $snapshot);
+    $review->forceFill([
+        'status' => TenantReviewStatus::Published->value,
+        'published_at' => now(),
+        'published_by_user_id' => (int) $user->getKey(),
+    ])->save();
+
+    setTenantPanelContext($tenant);
+
+    Livewire::withQueryParams([CustomerReviewWorkspace::DETAIL_CONTEXT_QUERY_KEY => 1])
+        ->actingAs($user)
+        ->test(ViewTenantReview::class, ['record' => $review->getKey()])
+        ->assertSee('Outcome summary')
+        ->assertActionDoesNotExist('publish_review')
+        ->assertActionDoesNotExist('refresh_review')
+        ->assertActionDoesNotExist('create_next_review')
+        ->assertActionDoesNotExist('export_executive_pack')
+        ->assertActionHidden('archive_review');
+
+    $audit = AuditLog::query()
+        ->where('action', AuditActionId::TenantReviewOpened->value)
+        ->latest('id')
+        ->first();
+
+    expect($audit)->not->toBeNull()
+        ->and($audit?->resource_type)->toBe('tenant_review')
+        ->and(data_get($audit?->metadata, 'review_id'))->toBe((int) $review->getKey())
+        ->and(data_get($audit?->metadata, 'source_surface'))->toBe('customer_review_workspace');
+});

apps/platform/tests/Feature/Reviews/CustomerReviewWorkspacePackAccessTest.php

@@ -0,0 +1,156 @@
+<?php
+
+declare(strict_types=1);
+
+use App\Filament\Pages\Reviews\CustomerReviewWorkspace;
+use App\Models\PlatformUser;
+use App\Models\ReviewPack;
+use App\Models\Tenant;
+use App\Services\Entitlements\WorkspaceCommercialLifecycleResolver;
+use App\Services\Settings\SettingsWriter;
+use App\Support\Auth\PlatformCapabilities;
+use App\Support\TenantReviewStatus;
+use App\Support\Workspaces\WorkspaceContext;
+use Illuminate\Foundation\Testing\RefreshDatabase;
+use Livewire\Livewire;
+
+uses(RefreshDatabase::class);
+
+function suspendCustomerReviewWorkspacePackAccessWorkspace(Tenant $tenant): void
+{
+    app(SettingsWriter::class)->updateWorkspaceCommercialLifecycle(
+        actor: PlatformUser::factory()->create([
+            'capabilities' => [
+                PlatformCapabilities::ACCESS_SYSTEM_PANEL,
+                PlatformCapabilities::DIRECTORY_VIEW,
+                PlatformCapabilities::COMMERCIAL_LIFECYCLE_MANAGE,
+            ],
+            'is_active' => true,
+        ]),
+        workspace: $tenant->workspace,
+        state: WorkspaceCommercialLifecycleResolver::STATE_SUSPENDED_READ_ONLY,
+        reason: 'Customer review workspace suspended read-only test',
+    );
+}
+
+it('shows the ready review-pack action for the latest published review', function (): void {
+    $tenant = Tenant::factory()->create();
+    [$user, $tenant] = createUserWithTenant(tenant: $tenant, role: 'readonly');
+    $snapshot = seedTenantReviewEvidence($tenant);
+
+    $review = composeTenantReviewForTest($tenant, $user, $snapshot);
+    $review->forceFill([
+        'status' => TenantReviewStatus::Published->value,
+        'published_at' => now(),
+        'published_by_user_id' => (int) $user->getKey(),
+    ])->save();
+
+    $pack = ReviewPack::factory()->ready()->create([
+        'tenant_id' => (int) $tenant->getKey(),
+        'workspace_id' => (int) $tenant->workspace_id,
+        'tenant_review_id' => (int) $review->getKey(),
+        'evidence_snapshot_id' => (int) $snapshot->getKey(),
+        'initiated_by_user_id' => (int) $user->getKey(),
+        'expires_at' => now()->addDay(),
+    ]);
+
+    $review->forceFill([
+        'current_export_review_pack_id' => (int) $pack->getKey(),
+    ])->save();
+
+    $this->actingAs($user);
+    setAdminPanelContext();
+    session()->put(WorkspaceContext::SESSION_KEY, (int) $tenant->workspace_id);
+
+    Livewire::actingAs($user)
+        ->test(CustomerReviewWorkspace::class)
+        ->assertTableActionVisible('open_latest_review', $tenant)
+        ->assertTableActionVisible('download_review_pack', $tenant)
+        ->assertSee('Available');
+});
+
+it('keeps customer review workspace and pack actions visible while suspended read-only', function (): void {
+    $tenant = Tenant::factory()->create();
+    [$user, $tenant] = createUserWithTenant(tenant: $tenant, role: 'readonly');
+    $snapshot = seedTenantReviewEvidence($tenant);
+
+    $review = composeTenantReviewForTest($tenant, $user, $snapshot);
+    $review->forceFill([
+        'status' => TenantReviewStatus::Published->value,
+        'published_at' => now(),
+        'published_by_user_id' => (int) $user->getKey(),
+    ])->save();
+
+    $pack = ReviewPack::factory()->ready()->create([
+        'tenant_id' => (int) $tenant->getKey(),
+        'workspace_id' => (int) $tenant->workspace_id,
+        'tenant_review_id' => (int) $review->getKey(),
+        'evidence_snapshot_id' => (int) $snapshot->getKey(),
+        'initiated_by_user_id' => (int) $user->getKey(),
+        'expires_at' => now()->addDay(),
+    ]);
+
+    $review->forceFill([
+        'current_export_review_pack_id' => (int) $pack->getKey(),
+    ])->save();
+
+    suspendCustomerReviewWorkspacePackAccessWorkspace($tenant);
+
+    $this->actingAs($user);
+    setAdminPanelContext();
+    session()->put(WorkspaceContext::SESSION_KEY, (int) $tenant->workspace_id);
+
+    Livewire::actingAs($user)
+        ->test(CustomerReviewWorkspace::class)
+        ->assertTableActionVisible('open_latest_review', $tenant)
+        ->assertTableActionVisible('download_review_pack', $tenant)
+        ->assertSee('Available');
+});
+
+it('shows an unavailable pack state and hides the download action when no current review pack exists', function (): void {
+    $tenant = Tenant::factory()->create();
+    [$user, $tenant] = createUserWithTenant(tenant: $tenant, role: 'readonly');
+    $snapshot = seedTenantReviewEvidence($tenant);
+
+    $review = composeTenantReviewForTest($tenant, $user, $snapshot);
+    $review->forceFill([
+        'status' => TenantReviewStatus::Published->value,
+        'published_at' => now(),
+        'published_by_user_id' => (int) $user->getKey(),
+        'current_export_review_pack_id' => null,
+    ])->save();
+
+    $this->actingAs($user);
+    setAdminPanelContext();
+    session()->put(WorkspaceContext::SESSION_KEY, (int) $tenant->workspace_id);
+
+    Livewire::actingAs($user)
+        ->test(CustomerReviewWorkspace::class)
+        ->assertTableActionVisible('open_latest_review', $tenant)
+        ->assertTableActionHidden('download_review_pack', $tenant)
+        ->assertSee('Unavailable');
+});
+
+it('hides review and pack actions for tenants without a published review', function (): void {
+    $tenant = Tenant::factory()->create();
+    [$user, $tenant] = createUserWithTenant(tenant: $tenant, role: 'readonly');
+    $snapshot = seedTenantReviewEvidence($tenant);
+
+    $review = composeTenantReviewForTest($tenant, $user, $snapshot);
+    $review->forceFill([
+        'status' => TenantReviewStatus::Ready->value,
+        'published_at' => null,
+        'published_by_user_id' => null,
+        'current_export_review_pack_id' => null,
+    ])->save();
+
+    $this->actingAs($user);
+    setAdminPanelContext();
+    session()->put(WorkspaceContext::SESSION_KEY, (int) $tenant->workspace_id);
+
+    Livewire::actingAs($user)
+        ->test(CustomerReviewWorkspace::class)
+        ->assertTableActionHidden('open_latest_review', $tenant)
+        ->assertTableActionHidden('download_review_pack', $tenant)
+        ->assertSee('No published review available yet');
+});

apps/platform/tests/Feature/Reviews/CustomerReviewWorkspacePageTest.php

@@ -0,0 +1,222 @@
+<?php
+
+declare(strict_types=1);
+
+use App\Filament\Pages\Reviews\CustomerReviewWorkspace;
+use App\Filament\Resources\TenantReviewResource;
+use App\Models\Tenant;
+use App\Models\User;
+use App\Support\TenantReviewStatus;
+use App\Support\Workspaces\WorkspaceContext;
+use Illuminate\Foundation\Testing\RefreshDatabase;
+use Livewire\Livewire;
+
+uses(RefreshDatabase::class);
+
+it('lists only the latest published review per entitled tenant on the customer review workspace', function (): void {
+    $tenantA = Tenant::factory()->create(['name' => 'Alpha Tenant']);
+    [$user, $tenantA] = createUserWithTenant(tenant: $tenantA, role: 'readonly');
+
+    $tenantB = Tenant::factory()->create([
+        'workspace_id' => (int) $tenantA->workspace_id,
+        'name' => 'Beta Tenant',
+    ]);
+    createUserWithTenant(tenant: $tenantB, user: $user, role: 'readonly');
+
+    $tenantDenied = Tenant::factory()->create([
+        'workspace_id' => (int) $tenantA->workspace_id,
+        'name' => 'Denied Tenant',
+    ]);
+    $otherOwner = User::factory()->create();
+    createUserWithTenant(tenant: $tenantDenied, user: $otherOwner, role: 'owner');
+
+    $tenantASnapshot = seedTenantReviewEvidence($tenantA);
+    $tenantBSnapshot = seedTenantReviewEvidence($tenantB);
+    $tenantDeniedSnapshot = seedTenantReviewEvidence($tenantDenied);
+
+    $olderPublishedReview = composeTenantReviewForTest($tenantA, $user, $tenantASnapshot);
+    $olderPublishedReview->forceFill([
+        'status' => TenantReviewStatus::Published->value,
+        'generated_at' => now()->subDays(3),
+        'published_at' => now()->subDays(3),
+        'published_by_user_id' => (int) $user->getKey(),
+    ])->save();
+
+    $newerInternalReview = $olderPublishedReview->replicate();
+    $newerInternalReview->forceFill([
+        'tenant_id' => (int) $tenantA->getKey(),
+        'workspace_id' => (int) $tenantA->workspace_id,
+        'evidence_snapshot_id' => (int) $tenantASnapshot->getKey(),
+        'status' => TenantReviewStatus::Ready->value,
+        'generated_at' => now()->subDay(),
+        'published_at' => null,
+        'published_by_user_id' => null,
+    ])->save();
+
+    $latestPublishedReview = $olderPublishedReview->replicate();
+    $latestPublishedReview->forceFill([
+        'tenant_id' => (int) $tenantA->getKey(),
+        'workspace_id' => (int) $tenantA->workspace_id,
+        'evidence_snapshot_id' => (int) $tenantASnapshot->getKey(),
+        'status' => TenantReviewStatus::Published->value,
+        'generated_at' => now(),
+        'published_at' => now(),
+        'published_by_user_id' => (int) $user->getKey(),
+    ])->save();
+
+    $betaPublishedReview = composeTenantReviewForTest($tenantB, $user, $tenantBSnapshot);
+    $betaPublishedReview->forceFill([
+        'status' => TenantReviewStatus::Published->value,
+        'generated_at' => now()->subHours(2),
+        'published_at' => now()->subHours(2),
+        'published_by_user_id' => (int) $user->getKey(),
+    ])->save();
+
+    $deniedPublishedReview = composeTenantReviewForTest($tenantDenied, $otherOwner, $tenantDeniedSnapshot);
+    $deniedPublishedReview->forceFill([
+        'status' => TenantReviewStatus::Published->value,
+        'generated_at' => now()->subHours(3),
+        'published_at' => now()->subHours(3),
+        'published_by_user_id' => (int) $otherOwner->getKey(),
+    ])->save();
+
+    $this->actingAs($user);
+    setAdminPanelContext();
+    session()->put(WorkspaceContext::SESSION_KEY, (int) $tenantA->workspace_id);
+
+    Livewire::actingAs($user)
+        ->test(CustomerReviewWorkspace::class)
+        ->assertCanSeeTableRecords([$tenantA->fresh(), $tenantB->fresh()])
+        ->assertCanNotSeeTableRecords([$tenantDenied->fresh()])
+        ->assertSee(TenantReviewResource::tenantScopedUrl('view', ['record' => $latestPublishedReview->fresh()], $tenantA), false)
+        ->assertSee(TenantReviewResource::tenantScopedUrl('view', ['record' => $betaPublishedReview->fresh()], $tenantB), false)
+        ->assertDontSee(TenantReviewResource::tenantScopedUrl('view', ['record' => $olderPublishedReview->fresh()], $tenantA), false)
+        ->assertDontSee(TenantReviewResource::tenantScopedUrl('view', ['record' => $newerInternalReview->fresh()], $tenantA), false)
+        ->assertDontSee('Publish review')
+        ->assertDontSee('Refresh review')
+        ->assertDontSee('Create next review')
+        ->assertDontSee('Regenerate')
+        ->assertDontSee('Expire snapshot')
+        ->assertDontSee(TenantReviewResource::tenantScopedUrl('view', ['record' => $deniedPublishedReview->fresh()], $tenantDenied), false);
+});
+
+it('shows entitled tenants without a published review as calm absence rows', function (): void {
+    $tenantPublished = Tenant::factory()->create(['name' => 'Published Tenant']);
+    [$user, $tenantPublished] = createUserWithTenant(tenant: $tenantPublished, role: 'readonly');
+
+    $tenantWithoutPublished = Tenant::factory()->create([
+        'workspace_id' => (int) $tenantPublished->workspace_id,
+        'name' => 'No Published Tenant',
+    ]);
+    createUserWithTenant(tenant: $tenantWithoutPublished, user: $user, role: 'readonly');
+
+    $publishedSnapshot = seedTenantReviewEvidence($tenantPublished);
+    $noPublishedSnapshot = seedTenantReviewEvidence($tenantWithoutPublished);
+
+    $publishedReview = composeTenantReviewForTest($tenantPublished, $user, $publishedSnapshot);
+    $publishedReview->forceFill([
+        'status' => TenantReviewStatus::Published->value,
+        'published_at' => now()->subHour(),
+        'published_by_user_id' => (int) $user->getKey(),
+    ])->save();
+
+    $internalOnlyReview = composeTenantReviewForTest($tenantWithoutPublished, $user, $noPublishedSnapshot);
+    $internalOnlyReview->forceFill([
+        'status' => TenantReviewStatus::Ready->value,
+        'published_at' => null,
+        'published_by_user_id' => null,
+    ])->save();
+
+    $this->actingAs($user);
+    setAdminPanelContext();
+    session()->put(WorkspaceContext::SESSION_KEY, (int) $tenantPublished->workspace_id);
+
+    Livewire::actingAs($user)
+        ->test(CustomerReviewWorkspace::class)
+        ->assertCanSeeTableRecords([$tenantPublished->fresh(), $tenantWithoutPublished->fresh()])
+        ->assertSee('No published review')
+        ->assertSee('No published review available yet')
+        ->assertDontSee(TenantReviewResource::tenantScopedUrl('view', ['record' => $internalOnlyReview->fresh()], $tenantWithoutPublished), false)
+        ->assertSee(TenantReviewResource::tenantScopedUrl('view', ['record' => $publishedReview->fresh()], $tenantPublished), false);
+});
+
+it('defaults the customer review workspace to the remembered tenant when tenant context is available', function (): void {
+    $tenantA = Tenant::factory()->create(['name' => 'Alpha Tenant']);
+    [$user, $tenantA] = createUserWithTenant(tenant: $tenantA, role: 'readonly');
+
+    $tenantB = Tenant::factory()->create([
+        'workspace_id' => (int) $tenantA->workspace_id,
+        'name' => 'Beta Tenant',
+    ]);
+    createUserWithTenant(tenant: $tenantB, user: $user, role: 'readonly');
+
+    $snapshotA = seedTenantReviewEvidence($tenantA);
+    $snapshotB = seedTenantReviewEvidence($tenantB);
+
+    $reviewA = composeTenantReviewForTest($tenantA, $user, $snapshotA);
+    $reviewA->forceFill([
+        'status' => TenantReviewStatus::Published->value,
+        'published_at' => now()->subDay(),
+        'published_by_user_id' => (int) $user->getKey(),
+    ])->save();
+
+    $reviewB = composeTenantReviewForTest($tenantB, $user, $snapshotB);
+    $reviewB->forceFill([
+        'status' => TenantReviewStatus::Published->value,
+        'published_at' => now(),
+        'published_by_user_id' => (int) $user->getKey(),
+    ])->save();
+
+    $this->actingAs($user);
+    setAdminPanelContext();
+    session()->put(WorkspaceContext::SESSION_KEY, (int) $tenantA->workspace_id);
+    session()->put(WorkspaceContext::LAST_TENANT_IDS_SESSION_KEY, [
+        (string) $tenantA->workspace_id => (int) $tenantB->getKey(),
+    ]);
+
+    Livewire::actingAs($user)
+        ->test(CustomerReviewWorkspace::class)
+        ->assertSet('tableFilters.tenant_id.value', (string) $tenantB->getKey())
+        ->filterTable('tenant_id', (string) $tenantB->getKey())
+        ->assertCanSeeTableRecords([$tenantB->fresh()])
+        ->assertCanNotSeeTableRecords([$tenantA->fresh()]);
+});
+
+it('prefilters the customer review workspace from an explicit tenant query parameter and accepts external tenant identifiers', function (): void {
+    $tenantA = Tenant::factory()->create(['name' => 'Alpha Tenant']);
+    [$user, $tenantA] = createUserWithTenant(tenant: $tenantA, role: 'readonly');
+
+    $tenantB = Tenant::factory()->create([
+        'workspace_id' => (int) $tenantA->workspace_id,
+        'name' => 'Beta Tenant',
+    ]);
+    createUserWithTenant(tenant: $tenantB, user: $user, role: 'readonly');
+
+    $snapshotA = seedTenantReviewEvidence($tenantA);
+    $snapshotB = seedTenantReviewEvidence($tenantB);
+
+    $reviewA = composeTenantReviewForTest($tenantA, $user, $snapshotA);
+    $reviewA->forceFill([
+        'status' => TenantReviewStatus::Published->value,
+        'published_at' => now(),
+        'published_by_user_id' => (int) $user->getKey(),
+    ])->save();
+
+    $reviewB = composeTenantReviewForTest($tenantB, $user, $snapshotB);
+    $reviewB->forceFill([
+        'status' => TenantReviewStatus::Published->value,
+        'published_at' => now()->subDay(),
+        'published_by_user_id' => (int) $user->getKey(),
+    ])->save();
+
+    $this->actingAs($user);
+    setAdminPanelContext();
+    session()->put(WorkspaceContext::SESSION_KEY, (int) $tenantA->workspace_id);
+
+    Livewire::withQueryParams(['tenant' => (string) $tenantA->external_id])
+        ->test(CustomerReviewWorkspace::class)
+        ->assertSet('tableFilters.tenant_id.value', (string) $tenantA->getKey())
+        ->filterTable('tenant_id', (string) $tenantA->getKey())
+        ->assertCanSeeTableRecords([$tenantA->fresh()])
+        ->assertCanNotSeeTableRecords([$tenantB->fresh()]);
+});

apps/platform/tests/Feature/SettingsFoundation/WorkspaceAiPolicySettingsTest.php

@@ -0,0 +1,66 @@
+<?php
+
+declare(strict_types=1);
+
+use App\Filament\Pages\Settings\WorkspaceSettings;
+use App\Models\User;
+use App\Models\Workspace;
+use App\Models\WorkspaceMembership;
+use App\Services\Settings\SettingsResolver;
+use App\Support\Workspaces\WorkspaceContext;
+use Livewire\Livewire;
+
+/**
+ * @return array{0: Workspace, 1: User}
+ */
+function workspaceAiPolicyManager(): array
+{
+    $workspace = Workspace::factory()->create();
+    $user = User::factory()->create();
+
+    WorkspaceMembership::factory()->create([
+        'workspace_id' => (int) $workspace->getKey(),
+        'user_id' => (int) $user->getKey(),
+        'role' => 'manager',
+    ]);
+
+    session()->put(WorkspaceContext::SESSION_KEY, (int) $workspace->getKey());
+
+    return [$workspace, $user];
+}
+
+it('renders the workspace ai policy section and lets managers save and reset the ai posture', function (): void {
+    [$workspace, $user] = workspaceAiPolicyManager();
+
+    $this->actingAs($user)
+        ->get(WorkspaceSettings::getUrl(panel: 'admin'))
+        ->assertSuccessful()
+        ->assertSee('Workspace AI policy')
+        ->assertSee('Disabled')
+        ->assertSee('Private only')
+        ->assertSee('Approved use cases')
+        ->assertSee('Blocked data classifications');
+
+    expect(app(SettingsResolver::class)->resolveValue($workspace, 'ai', 'policy_mode'))
+        ->toBe('disabled');
+
+    $component = Livewire::actingAs($user)
+        ->test(WorkspaceSettings::class)
+        ->assertSet('data.ai_policy_mode', null)
+        ->set('data.ai_policy_mode', 'private_only')
+        ->callAction('save')
+        ->assertHasNoErrors()
+        ->assertSet('data.ai_policy_mode', 'private_only');
+
+    expect(app(SettingsResolver::class)->resolveValue($workspace, 'ai', 'policy_mode'))
+        ->toBe('private_only');
+
+    $component
+        ->mountFormComponentAction('ai_policy_mode', 'reset_ai_policy_mode', [], 'content')
+        ->callMountedFormComponentAction()
+        ->assertHasNoErrors()
+        ->assertSet('data.ai_policy_mode', null);
+
+    expect(app(SettingsResolver::class)->resolveValue($workspace, 'ai', 'policy_mode'))
+        ->toBe('disabled');
+});

apps/platform/tests/Feature/SettingsFoundation/WorkspaceSettingsAuditTest.php

@@ -79,3 +79,76 @@
         ->and(data_get($audit?->metadata, 'before_value'))->toBe(48)
         ->and(data_get($audit?->metadata, 'after_value'))->toBe(30);
 });
+
+it('writes a workspace-scoped audit entry when ai policy mode is updated', function (): void {
+    $workspace = Workspace::factory()->create();
+    $user = User::factory()->create();
+
+    WorkspaceMembership::factory()->create([
+        'workspace_id' => (int) $workspace->getKey(),
+        'user_id' => (int) $user->getKey(),
+        'role' => 'manager',
+    ]);
+
+    app(SettingsWriter::class)->updateWorkspaceSetting(
+        actor: $user,
+        workspace: $workspace,
+        domain: 'ai',
+        key: 'policy_mode',
+        value: 'private_only',
+    );
+
+    $audit = AuditLog::query()->latest('id')->first();
+
+    expect($audit)->not->toBeNull()
+        ->and($audit?->workspace_id)->toBe((int) $workspace->getKey())
+        ->and($audit?->tenant_id)->toBeNull()
+        ->and($audit?->action)->toBe(AuditActionId::WorkspaceSettingUpdated->value)
+        ->and(data_get($audit?->metadata, 'domain'))->toBe('ai')
+        ->and(data_get($audit?->metadata, 'key'))->toBe('policy_mode')
+        ->and(data_get($audit?->metadata, 'scope'))->toBe('workspace')
+        ->and(data_get($audit?->metadata, 'before_value'))->toBeNull()
+        ->and(data_get($audit?->metadata, 'after_value'))->toBe('private_only');
+});
+
+it('writes a workspace-scoped audit entry when ai policy mode is reset', function (): void {
+    $workspace = Workspace::factory()->create();
+    $user = User::factory()->create();
+
+    WorkspaceMembership::factory()->create([
+        'workspace_id' => (int) $workspace->getKey(),
+        'user_id' => (int) $user->getKey(),
+        'role' => 'manager',
+    ]);
+
+    $writer = app(SettingsWriter::class);
+
+    $writer->updateWorkspaceSetting(
+        actor: $user,
+        workspace: $workspace,
+        domain: 'ai',
+        key: 'policy_mode',
+        value: 'private_only',
+    );
+
+    $writer->resetWorkspaceSetting(
+        actor: $user,
+        workspace: $workspace,
+        domain: 'ai',
+        key: 'policy_mode',
+    );
+
+    $audit = AuditLog::query()
+        ->where('action', AuditActionId::WorkspaceSettingReset->value)
+        ->latest('id')
+        ->first();
+
+    expect($audit)->not->toBeNull()
+        ->and($audit?->workspace_id)->toBe((int) $workspace->getKey())
+        ->and($audit?->tenant_id)->toBeNull()
+        ->and(data_get($audit?->metadata, 'domain'))->toBe('ai')
+        ->and(data_get($audit?->metadata, 'key'))->toBe('policy_mode')
+        ->and(data_get($audit?->metadata, 'scope'))->toBe('workspace')
+        ->and(data_get($audit?->metadata, 'before_value'))->toBe('private_only')
+        ->and(data_get($audit?->metadata, 'after_value'))->toBe('disabled');
+});

apps/platform/tests/Feature/SettingsFoundation/WorkspaceSettingsManageTest.php

@@ -44,6 +44,7 @@ function workspaceManagerUser(): array
 
     $component = Livewire::actingAs($user)
         ->test(WorkspaceSettings::class)
+        ->assertSet('data.ai_policy_mode', null)
         ->assertSet('data.backup_retention_keep_last_default', null)
         ->assertSet('data.backup_retention_min_floor', null)
         ->assertSet('data.drift_severity_mapping', [])
@@ -58,6 +59,7 @@ function workspaceManagerUser(): array
         ->assertSet('data.findings_sla_low', null)
         ->assertSet('data.operations_operation_run_retention_days', null)
         ->assertSet('data.operations_stuck_run_threshold_minutes', null)
+        ->set('data.ai_policy_mode', 'private_only')
         ->set('data.backup_retention_keep_last_default', 55)
         ->set('data.backup_retention_min_floor', 12)
         ->set('data.drift_severity_mapping', ['drift' => 'critical'])
@@ -74,6 +76,7 @@ function workspaceManagerUser(): array
         ->set('data.operations_stuck_run_threshold_minutes', 60)
         ->callAction('save')
         ->assertHasNoErrors()
+        ->assertSet('data.ai_policy_mode', 'private_only')
         ->assertSet('data.backup_retention_keep_last_default', 55)
         ->assertSet('data.backup_retention_min_floor', 12)
         ->assertSet('data.baseline_severity_missing_policy', 'critical')
@@ -97,6 +100,9 @@ function workspaceManagerUser(): array
     expect(app(SettingsResolver::class)->resolveValue($workspace, 'backup', 'retention_keep_last_default'))
         ->toBe(55);
 
+    expect(app(SettingsResolver::class)->resolveValue($workspace, 'ai', 'policy_mode'))
+        ->toBe('private_only');
+
     expect(app(SettingsResolver::class)->resolveValue($workspace, 'backup', 'retention_min_floor'))
         ->toBe(12);
 
@@ -142,6 +148,18 @@ function workspaceManagerUser(): array
         ->where('key', 'retention_keep_last_default')
         ->exists())->toBeFalse();
 
+    $component
+        ->mountFormComponentAction('ai_policy_mode', 'reset_ai_policy_mode', [], 'content')
+        ->callMountedFormComponentAction()
+        ->assertHasNoErrors()
+        ->assertSet('data.ai_policy_mode', null);
+
+    expect(WorkspaceSetting::query()
+        ->where('workspace_id', (int) $workspace->getKey())
+        ->where('domain', 'ai')
+        ->where('key', 'policy_mode')
+        ->exists())->toBeFalse();
+
     $component
         ->mountFormComponentAction('operations_operation_run_retention_days', 'reset_operations_operation_run_retention_days', [], 'content')
         ->callMountedFormComponentAction()

apps/platform/tests/Feature/SettingsFoundation/WorkspaceSettingsNonMemberNotFoundTest.php

@@ -5,6 +5,7 @@
 use App\Filament\Pages\Settings\WorkspaceSettings;
 use App\Models\User;
 use App\Models\Workspace;
+use App\Models\WorkspaceSetting;
 use App\Support\Workspaces\WorkspaceContext;
 use Livewire\Livewire;
 
@@ -12,6 +13,14 @@
     $workspace = Workspace::factory()->create();
     $user = User::factory()->create();
 
+    WorkspaceSetting::factory()->create([
+        'workspace_id' => (int) $workspace->getKey(),
+        'domain' => 'ai',
+        'key' => 'policy_mode',
+        'value' => 'private_only',
+        'updated_by_user_id' => null,
+    ]);
+
     session()->put(WorkspaceContext::SESSION_KEY, (int) $workspace->getKey());
 
     $this->actingAs($user)

apps/platform/tests/Feature/SettingsFoundation/WorkspaceSettingsViewOnlyTest.php

@@ -30,6 +30,14 @@
         'updated_by_user_id' => null,
     ]);
 
+    WorkspaceSetting::factory()->create([
+        'workspace_id' => (int) $workspace->getKey(),
+        'domain' => 'ai',
+        'key' => 'policy_mode',
+        'value' => 'private_only',
+        'updated_by_user_id' => null,
+    ]);
+
     session()->put(WorkspaceContext::SESSION_KEY, (int) $workspace->getKey());
 
     $this->actingAs($user)
@@ -38,6 +46,7 @@
 
     Livewire::actingAs($user)
         ->test(WorkspaceSettings::class)
+        ->assertSet('data.ai_policy_mode', 'private_only')
         ->assertSet('data.backup_retention_keep_last_default', 27)
         ->assertSet('data.backup_retention_min_floor', null)
         ->assertSet('data.drift_severity_mapping', [])
@@ -56,6 +65,8 @@
         ->assertActionDisabled('save')
         ->assertFormComponentActionVisible('backup_retention_keep_last_default', 'reset_backup_retention_keep_last_default', [], 'content')
         ->assertFormComponentActionDisabled('backup_retention_keep_last_default', 'reset_backup_retention_keep_last_default', [], 'content')
+        ->assertFormComponentActionVisible('ai_policy_mode', 'reset_ai_policy_mode', [], 'content')
+        ->assertFormComponentActionDisabled('ai_policy_mode', 'reset_ai_policy_mode', [], 'content')
         ->assertFormComponentActionVisible('backup_retention_min_floor', 'reset_backup_retention_min_floor', [], 'content')
         ->assertFormComponentActionDisabled('backup_retention_min_floor', 'reset_backup_retention_min_floor', [], 'content')
         ->assertFormComponentActionVisible('drift_severity_mapping', 'reset_drift_severity_mapping', [], 'content')
@@ -75,6 +86,11 @@
         ->call('save')
         ->assertStatus(403);
 
+    Livewire::actingAs($user)
+        ->test(WorkspaceSettings::class)
+        ->call('resetSetting', 'ai_policy_mode')
+        ->assertStatus(403);
+
     Livewire::actingAs($user)
         ->test(WorkspaceSettings::class)
         ->call('resetSetting', 'backup_retention_keep_last_default')
@@ -88,5 +104,12 @@
         ->where('key', 'retention_keep_last_default')
         ->first();
 
-    expect($setting)->not->toBeNull();
+    $aiSetting = WorkspaceSetting::query()
+        ->where('workspace_id', (int) $workspace->getKey())
+        ->where('domain', 'ai')
+        ->where('key', 'policy_mode')
+        ->first();
+
+    expect($setting)->not->toBeNull()
+        ->and($aiSetting)->not->toBeNull();
 });

apps/platform/tests/Feature/System/OpsControls/AiExecutionOperationalControlTest.php

@@ -0,0 +1,109 @@
+<?php
+
+declare(strict_types=1);
+
+use App\Filament\System\Pages\Ops\Controls;
+use App\Models\AuditLog;
+use App\Models\OperationalControlActivation;
+use App\Models\PlatformUser;
+use App\Models\Tenant;
+use App\Models\Workspace;
+use App\Support\Audit\AuditActionId;
+use App\Support\Auth\PlatformCapabilities;
+use Filament\Actions\Action;
+use Filament\Facades\Filament;
+use Illuminate\Foundation\Testing\RefreshDatabase;
+use Livewire\Livewire;
+
+uses(RefreshDatabase::class);
+
+beforeEach(function (): void {
+    Filament::setCurrentPanel('system');
+    Filament::bootCurrentPanel();
+});
+
+function makeAiControlsManager(): PlatformUser
+{
+    return PlatformUser::factory()->create([
+        'capabilities' => [
+            PlatformCapabilities::ACCESS_SYSTEM_PANEL,
+            PlatformCapabilities::OPS_CONTROLS_MANAGE,
+        ],
+        'is_active' => true,
+    ]);
+}
+
+it('pauses and resumes ai execution through the global-only controls card', function (): void {
+    $workspaceA = Workspace::factory()->create(['name' => 'Acme']);
+    $workspaceB = Workspace::factory()->create(['name' => 'Bravo']);
+
+    Tenant::factory()->count(2)->create(['workspace_id' => (int) $workspaceA->getKey()]);
+    Tenant::factory()->count(1)->create(['workspace_id' => (int) $workspaceB->getKey()]);
+
+    $user = makeAiControlsManager();
+    $this->actingAs($user, 'platform');
+
+    $this->get(Controls::getUrl(panel: 'system'))
+        ->assertSuccessful()
+        ->assertSee("mountAction('pause_ai_execution')", escape: false);
+
+    $component = Livewire::test(Controls::class)
+        ->assertActionExists('pause_ai_execution', fn (Action $action): bool => $action->isConfirmationRequired())
+        ->assertActionExists('resume_ai_execution', fn (Action $action): bool => $action->isConfirmationRequired())
+        ->assertActionExists('view_history_ai_execution', fn (Action $action): bool => $action->getLabel() === 'View AI execution history');
+
+    $summary = $component->instance()->controlSummary('ai.execution');
+    $preview = $component->instance()->scopeImpactPreview('ai.execution', 'global', null);
+
+    expect($summary['label'])->toBe('AI execution')
+        ->and($summary['supported_scopes'])->toBe(['global'])
+        ->and($summary['effective_state'])->toBe('enabled')
+        ->and($preview['summary'])->toContain('AI execution')
+        ->and($preview['workspace_count'])->toBe(2)
+        ->and($preview['tenant_count'])->toBe(3);
+
+    $component
+        ->callAction('pause_ai_execution', data: [
+            'scope_type' => 'global',
+            'reason_text' => 'Paused for AI rollout review.',
+            'expires_at' => now()->addDay()->toDateTimeString(),
+        ])
+        ->assertNotified('AI execution paused');
+
+    $activation = OperationalControlActivation::query()
+        ->forControl('ai.execution')
+        ->forGlobalScope()
+        ->first();
+
+    expect($activation)->not->toBeNull()
+        ->and($activation?->reason_text)->toBe('Paused for AI rollout review.');
+
+    $pausedSummary = $component->instance()->controlSummary('ai.execution');
+
+    expect($pausedSummary['effective_state'])->toBe('paused')
+        ->and($pausedSummary['state_label'])->toBe('Paused globally');
+
+    $component
+        ->callAction('resume_ai_execution', data: [
+            'scope_type' => 'global',
+        ])
+        ->assertNotified('AI execution resumed');
+
+    expect(OperationalControlActivation::query()
+        ->forControl('ai.execution')
+        ->forGlobalScope()
+        ->count())->toBe(0);
+
+    $audits = AuditLog::query()
+        ->whereIn('action', [
+            AuditActionId::OperationalControlPaused->value,
+            AuditActionId::OperationalControlResumed->value,
+        ])
+        ->where('metadata->control_key', 'ai.execution')
+        ->orderBy('id')
+        ->get();
+
+    expect($audits)->toHaveCount(2)
+        ->and($audits[0]->workspace_id)->toBeNull()
+        ->and($audits[1]->workspace_id)->toBeNull();
+});

apps/platform/tests/Feature/System/Spec113/AuthorizationSemanticsTest.php

@@ -5,7 +5,9 @@
 use App\Models\OperationRun;
 use App\Models\PlatformUser;
 use App\Models\User;
+use App\Models\Workspace;
 use App\Support\Auth\PlatformCapabilities;
+use App\Support\System\SystemDirectoryLinks;
 use App\Support\System\SystemOperationRunLinks;
 use Illuminate\Foundation\Testing\RefreshDatabase;
 
@@ -119,3 +121,38 @@
         ->get('/system/ops/runbooks')
         ->assertSuccessful();
 });
+
+it('keeps system workspace detail route semantics separate from commercial business-state blocks', function (): void {
+    $workspace = Workspace::factory()->create();
+
+    $this->actingAs(User::factory()->create())
+        ->get(SystemDirectoryLinks::workspaceDetail($workspace))
+        ->assertNotFound();
+
+    auth()->guard('web')->logout();
+
+    $platformWithoutDirectoryView = PlatformUser::factory()->create([
+        'capabilities' => [
+            PlatformCapabilities::ACCESS_SYSTEM_PANEL,
+        ],
+        'is_active' => true,
+    ]);
+
+    $this->actingAs($platformWithoutDirectoryView, 'platform')
+        ->get(SystemDirectoryLinks::workspaceDetail($workspace))
+        ->assertForbidden();
+
+    $directoryViewer = PlatformUser::factory()->create([
+        'capabilities' => [
+            PlatformCapabilities::ACCESS_SYSTEM_PANEL,
+            PlatformCapabilities::DIRECTORY_VIEW,
+        ],
+        'is_active' => true,
+    ]);
+
+    $this->actingAs($directoryViewer, 'platform')
+        ->get(SystemDirectoryLinks::workspaceDetail($workspace))
+        ->assertSuccessful()
+        ->assertSee('Commercial lifecycle')
+        ->assertDontSee('Change commercial state');
+});