[ 'enabled' => (bool) env('SUPPORT_DESK_ENABLED', false), 'name' => env('SUPPORT_DESK_NAME', 'External support desk'), 'create_url' => env('SUPPORT_DESK_CREATE_URL'), 'api_token' => env('SUPPORT_DESK_API_TOKEN'), 'ticket_url_template' => env('SUPPORT_DESK_TICKET_URL_TEMPLATE'), 'timeout_seconds' => (int) env('SUPPORT_DESK_TIMEOUT_SECONDS', 5), ], ];