TenantAtlas/apps/platform/app/Services
ahmido 6e3736a53f
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Add in-app support request with context (#285)
## Summary
- add the first in-app support request flow with an immutable `SupportRequest` record, canonical context builder, submission service, and generated internal reference
- expose contextual support-request actions from the tenant dashboard and operation run surfaces, including audit logging and support-safe diagnostic capture rules
- add Pest coverage plus the `specs/246-support-request-context` artifacts for the new support-request slice

## Testing
- `cd apps/platform && ./vendor/bin/sail artisan test --compact tests/Feature/SupportRequests/OperationRunSupportRequestActionTest.php tests/Feature/SupportRequests/SupportRequestAuditTest.php tests/Feature/SupportRequests/SupportRequestAuthorizationTest.php tests/Feature/SupportRequests/TenantSupportRequestActionTest.php tests/Unit/Support/SupportRequests/SupportRequestContextBuilderTest.php tests/Unit/Support/SupportRequests/SupportRequestReferenceTest.php`

## Notes
- this PR supersedes the earlier session-branch PR opened from `246-support-request-context-session-1777289015`

Co-authored-by: Ahmed Darrazi <ahmed.darrazi@live.de>
Reviewed-on: #285
2026-04-27 12:51:39 +00:00
..
Alerts feat: implement findings notifications escalation (#261) 2026-04-22 00:54:38 +00:00
Audit Add in-app support request with context (#285) 2026-04-27 12:51:39 +00:00
Auth Add in-app support request with context (#285) 2026-04-27 12:51:39 +00:00
BackupScheduling Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
Baselines Spec 235: harden baseline truth and onboarding flows (#271) 2026-04-24 05:44:54 +00:00
Directory feat: canonical operation type source of truth (#276) 2026-04-25 18:11:23 +00:00
Drift Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
EntraAdminRoles feat: implement product usage adoption telemetry (#281) 2026-04-26 20:52:38 +00:00
Evidence feat: canonical operation type source of truth (#276) 2026-04-25 18:11:23 +00:00
Findings Spec 235: harden baseline truth and onboarding flows (#271) 2026-04-24 05:44:54 +00:00
Graph Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
Hardening Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
Intune feat: unify provider-backed action dispatch gating (#255) 2026-04-20 06:52:38 +00:00
Inventory feat: canonical operation type source of truth (#276) 2026-04-25 18:11:23 +00:00
Onboarding feat: implement product usage adoption telemetry (#281) 2026-04-26 20:52:38 +00:00
Operations feat: canonical operation type source of truth (#276) 2026-04-25 18:11:23 +00:00
PermissionPosture feat: implement product usage adoption telemetry (#281) 2026-04-26 20:52:38 +00:00
PortfolioTriage feat: add portfolio triage review state tracking (#220) 2026-04-10 21:35:17 +00:00
Providers feat: canonical operation type source of truth (#276) 2026-04-25 18:11:23 +00:00
Runbooks Remove Findings lifecycle backfill operational surface (controls slice) (#280) 2026-04-26 15:43:47 +00:00
Settings Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
System Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
SystemConsole feat: canonical operation type source of truth (#276) 2026-04-25 18:11:23 +00:00
TenantReviews feat: canonical control catalog foundation (#272) 2026-04-24 12:26:02 +00:00
Tenants Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
Verification feat: neutralize provider connection target-scope surfaces (#274) 2026-04-25 09:07:40 +00:00
AdapterRunReconciler.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
AssignmentBackupService.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
AssignmentRestoreService.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
OperationRunService.php feat: implement product usage adoption telemetry (#281) 2026-04-26 20:52:38 +00:00
ReviewPackService.php feat: implement product usage adoption telemetry (#281) 2026-04-26 20:52:38 +00:00