TenantAtlas/specs/246-support-request-context
ahmido 6e3736a53f
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Add in-app support request with context (#285)
## Summary
- add the first in-app support request flow with an immutable `SupportRequest` record, canonical context builder, submission service, and generated internal reference
- expose contextual support-request actions from the tenant dashboard and operation run surfaces, including audit logging and support-safe diagnostic capture rules
- add Pest coverage plus the `specs/246-support-request-context` artifacts for the new support-request slice

## Testing
- `cd apps/platform && ./vendor/bin/sail artisan test --compact tests/Feature/SupportRequests/OperationRunSupportRequestActionTest.php tests/Feature/SupportRequests/SupportRequestAuditTest.php tests/Feature/SupportRequests/SupportRequestAuthorizationTest.php tests/Feature/SupportRequests/TenantSupportRequestActionTest.php tests/Unit/Support/SupportRequests/SupportRequestContextBuilderTest.php tests/Unit/Support/SupportRequests/SupportRequestReferenceTest.php`

## Notes
- this PR supersedes the earlier session-branch PR opened from `246-support-request-context-session-1777289015`

Co-authored-by: Ahmed Darrazi <ahmed.darrazi@live.de>
Reviewed-on: #285
2026-04-27 12:51:39 +00:00
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checklists Add in-app support request with context (#285) 2026-04-27 12:51:39 +00:00
plan.md Add in-app support request with context (#285) 2026-04-27 12:51:39 +00:00
spec.md Add in-app support request with context (#285) 2026-04-27 12:51:39 +00:00
tasks.md Add in-app support request with context (#285) 2026-04-27 12:51:39 +00:00