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ahmido 6e3736a53f
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Add in-app support request with context (#285) 
## Summary
- add the first in-app support request flow with an immutable `SupportRequest` record, canonical context builder, submission service, and generated internal reference
- expose contextual support-request actions from the tenant dashboard and operation run surfaces, including audit logging and support-safe diagnostic capture rules
- add Pest coverage plus the `specs/246-support-request-context` artifacts for the new support-request slice

## Testing
- `cd apps/platform && ./vendor/bin/sail artisan test --compact tests/Feature/SupportRequests/OperationRunSupportRequestActionTest.php tests/Feature/SupportRequests/SupportRequestAuditTest.php tests/Feature/SupportRequests/SupportRequestAuthorizationTest.php tests/Feature/SupportRequests/TenantSupportRequestActionTest.php tests/Unit/Support/SupportRequests/SupportRequestContextBuilderTest.php tests/Unit/Support/SupportRequests/SupportRequestReferenceTest.php`

## Notes
- this PR supersedes the earlier session-branch PR opened from `246-support-request-context-session-1777289015`

Co-authored-by: Ahmed Darrazi <ahmed.darrazi@live.de>
Reviewed-on: #285
2026-04-27 12:51:39 +00:00
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AlertDelivery.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
AlertDestination.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
AlertRule.php feat: implement findings notifications escalation (#261) 2026-04-22 00:54:38 +00:00
AlertRuleDestination.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
AuditLog.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
BackupItem.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
BackupSchedule.php feat: canonical operation type source of truth (#276) 2026-04-25 18:11:23 +00:00
BackupSet.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
BaselineProfile.php cleanup: retire dead transitional residue (#270) 2026-04-23 16:54:48 +00:00
BaselineSnapshot.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
BaselineSnapshotItem.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
BaselineTenantAssignment.php feat: add workspace baseline compare matrix (#221) 2026-04-11 10:20:25 +00:00
EntraGroup.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
EntraRoleDefinition.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
EvidenceSnapshot.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
EvidenceSnapshotItem.php feat: canonical control catalog foundation (#272) 2026-04-24 12:26:02 +00:00
Finding.php feat: implement finding outcome taxonomy (#267) 2026-04-23 07:29:05 +00:00
FindingException.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
FindingExceptionDecision.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
FindingExceptionEvidenceReference.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
InventoryItem.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
InventoryLink.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
OperationalControlActivation.php Remove Findings lifecycle backfill operational surface (controls slice) (#280) 2026-04-26 15:43:47 +00:00
OperationRun.php feat: canonical operation type source of truth (#276) 2026-04-25 18:11:23 +00:00
PlatformUser.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
Policy.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
PolicyVersion.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
ProductUsageEvent.php feat: implement product usage adoption telemetry (#281) 2026-04-26 20:52:38 +00:00
ProviderConnection.php Spec 188: canonical provider connection state cleanup (#219) 2026-04-10 11:22:56 +00:00
ProviderCredential.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
RestoreRun.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
ReviewPack.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
SettingsCatalogCategory.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
SettingsCatalogDefinition.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
StoredReport.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
SupportRequest.php Add in-app support request with context (#285) 2026-04-27 12:51:39 +00:00
Tenant.php Spec 206: implement test suite governance foundation (#239) 2026-04-16 13:58:50 +00:00
TenantMembership.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
TenantOnboardingSession.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
TenantPermission.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
TenantReview.php feat: canonical control catalog foundation (#272) 2026-04-24 12:26:02 +00:00
TenantReviewSection.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
TenantRoleMapping.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
TenantSetting.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
TenantTriageReview.php feat: add portfolio triage review state tracking (#220) 2026-04-10 21:35:17 +00:00
User.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
UserTenantPreference.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
VerificationCheckAcknowledgement.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
Workspace.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
WorkspaceMembership.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00
WorkspaceSetting.php Spec 182: relocate Laravel platform to apps/platform (#213) 2026-04-08 08:40:47 +00:00