TenantAtlas/specs/245-customer-health-score/checklists/requirements.md

Specification Quality Checklist: Customer Health Score

Purpose: Validate specification completeness and implementation readiness before the feature moves into the implementation loop
Created: 2026-04-27
Feature: spec.md

Content Quality

• Business value and operator outcomes stay explicit
• The first slice is bounded to derived health summaries on the existing /system dashboard
• Runtime-governance sections are present for an implementation-ready package
• All mandatory sections are completed

Requirement Completeness

• No [NEEDS CLARIFICATION] markers remain
• Requirements are testable and unambiguous
• Acceptance scenarios are defined for the primary user journeys
• Edge cases are identified
• Scope is clearly bounded away from CRM, billing, predictive scoring, and customer-facing health portals
• Dependencies and assumptions are identified

Feature Readiness

• The first slice is small enough for a bounded implementation loop
• The plan identifies concrete repo surfaces likely to change
• The tasks are ordered, testable, and grouped by user story
• Foundational work includes the core unknown-handling and review-pack-readiness rules before dashboard adoption
• No unresolved product question blocks safe implementation of the first slice

Governance Readiness

• No new persistence is introduced without justification
• Provider-boundary handling and platform-safe deep-link rules are explicit
• Existing RBAC and platform-plane access remain authoritative
• Operator-facing surface changes include the required UI contract sections
• The UI Action Matrix is populated for the modified Filament dashboard surface
• The package explicitly requires one platform-safe next link per attention-needed row plus a visible time-basis cue
• Default-visible content stays operator-first while raw or support-grade detail remains behind existing linked surfaces
• The package avoids duplicate truth by keeping health derived-only and by reusing centralized SystemHealth semantics
• Livewire v4 compliance, unchanged provider registration location, no global-search changes, no destructive-action additions, and no asset-strategy changes are explicit in the package

Notes

• This checklist completes the implementation-ready package alongside spec.md, plan.md, and tasks.md.
• The active slice stays bounded to one derived customer-health support path, two system dashboard widgets, fixed first-slice dimensions, and focused unit plus feature proof only.