ahmido 90f35b971e polish: customer-review workspace density and hierarchy (spec 344) (#416 )

Refactored the customer-review workspace to emphasize the Operator Summary, tightening the hierarchy. Readiness flow and acknowledgment details were adjusted, and supporting proof panels moved to secondary visual weight.

Co-authored-by: Ahmed Darrazi <ahmed.darrazi@live.de>
Reviewed-on: #416

2026-06-02 00:43:57 +00:00

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UI-006 Customer Review Workspace

Field	Value
Route	`/admin/reviews/workspace`
Source	`CustomerReviewWorkspace`
Area / scope	Customer review / workspace
Archetype	Customer Workspace
Design depth	Strategic Surface
Repo truth	repo-verified
Screenshot	`../screenshots/desktop/ui-006-customer-review-workspace.png`
Browser status	Reached through local workspace route.

First Five Seconds

This is the most important customer-safe productization candidate. The page should answer what the customer can trust, what changed, what risks are accepted, which evidence supports the state, and what should happen next.

Spec 344 tightens the hierarchy so the Operator Summary (decision + acknowledgement + findings signal) comes first, while the review consumption flow and proof panels remain available as supporting details.

Productization Review

Decision-first: improved by explicit Operator Summary-first hierarchy.
Evidence-first: must anchor all claims to review/evidence artifacts.
Context: workspace-level customer view.
Customer/auditor safety: primary concern.
Diagnostics: raw/internal details must stay hidden by default.

Information Inventory

Default content should include review readiness, review acknowledgement (attestation) state + action, evidence basis, accepted risk summary, decision summary, review-pack download, and a management-readable next action.

Dangerous Actions

Customer-facing surface should be read-first. Export/download and publish/review actions need clear scope, audit, and language. The acknowledgement action is a write/mutation action and must remain confirmation-gated, capability-gated, and auditable, without legal/e-signature semantics.

Scores

IA	Density	User Clarity	Sellability	Disclosure	Hierarchy	DS Fit	A11y	Responsive	Components	UX Writing	Perf
3	4	4	5	3	4	4	3	3	4	3	4

Top Issues

Acknowledgement copy must remain customer-safe and explicitly non-legal (no compliance certification semantics).
Evidence and accepted-risk meaning should be visible without raw diagnostics.
Sidebar proof panels can still compete visually with the main decision flow; keep them secondary and avoid duplicating “ready/available” signals at equal weight.

Target Direction

Spec 344 implements the first density/hierarchy polish wave. If the surface still feels too dense after real operator use, follow up with a targeted mockup and a second, narrower polish pass rather than adding new workflow surfaces.

2.6 KiB Raw Blame History